Trusted Agent profile · Norfolk, Suffolk, Essex and more
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★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleI was very pleased with how helpful Abbott was as a company throughout the entire process, especially Jodie Gray!! She stood out for me, very hard working and dedicated and pulled all stops to make sure everything was sorted irrespective of the difficulties with Covid. I would highly recommend Abbott and especially Jodie. She is a plus to the company.
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleProfessional team Respond very quickly Christopher is so lovely guy, helped me to move in very short time with great flexibility Thank you very much
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
4/5
GoogleFriendly and well mannered staff who helped us during the renting process and explained everything clearly. =
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleGood service
Thank you for your 5* review!
4/5
GoogleRating only, no written review.
5/5
GoogleAbbotts were fantastic throughout the sale of our old home. The very professional and honest approach taken by Natasha at the start of the process to the diligent chasing by Steve and Diane to complete was excellent. I would highly recommend them!
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleThe staff at the Watton branch were helpful, professional and sympathetic throughout the whole process of selling my property. I would have no hesitation in recommending Abbott’s to anyone looking for the services of an Estate Agent.
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleRating only, no written review.
Thanks for the kind review. Kind regards, Donna.
5/5
GoogleGood experience, friendly helpful and found a tenant for us very quickly.
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
4/5
GoogleJessica was helpful and found us a place we really love. Would recommend.
Thank you for taking the time to share your experience! Kind regards, Scott @ Customer Relations
2/5
GoogleReally quite disappointing with the service I received. I was going for the new PF development and was told that there were plots available and i had to be quick if i wanted them. I complied and got my paperwork back almost instantly. Only to then be ignored when chased up on the plots as i was ready to reserve in that moment. I chased over 4 times and sent emails and didn't get a reply yet waited 3 weeks to get nothing. The only person heading up the development seemed to not know what was going on with the plots and believed they were available yet everyone else in the office had told me they were gone. Transparency is key when dealing with customers, if the plots were gone or still going through applications thats fine. But to be told they were available and then to be ignored for weeks on end and not followed up with isn't acceptable.
Hi Tia, Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations
2/5
GoogleMy partner & I decided to sell our first home with Abbots Thorpe St Andrew, we had other estate agents round to value the property and Abbotts were the last in the chain we had. The valuer came round on a Saturday morning and clearly …
Hello, I am sorry to read that this has been your recent experience. Customer and client experience is very important to us and as such I would like to invite you to discuss in detail your concerns via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
3/5
GoogleRating only, no written review.
5/5
GoogleAbbott’s have been nothing but amazing! They went above and beyond for us when we were searching for a place and they went above and beyond to help us get into the place have never had this kind of experience with another estate agents recommend highly!
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
5/5
GoogleJust got the keys to my new flat with Abbotts and I am thoroughly satisfied with their service. Daniella especially was so helpful and kept us in the loop every step of the way! Any queries were answered promptly and it took only 2 weeks from applying for us to have the keys. Would recommend to anyone looking to rent!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleCan not thank Nina at Cromer enough for all her help, really has gone above and beyond. Looking forward to moving into my new home next week.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleFrom the minute I enquired about the property, my experience has been outstanding, Christopher was very professional, efficient and made the process very easy, as a student it can sometimes be difficult finding a place to live but despite the circumstances of COVID 19, I have had a very pleasant experience and I would recommend Christopher to anyone looking for a property!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleHad a really great experience with Abbotts. Chris was extremely helpful and efficient at helping us secure a place on short notice. He also gave us continuous updates throughout the process which we really appreciated.
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleThe guys looking after this branch are very quick to arrange viewings and always call back for feedback on the properties they sell. Thank you. Mx
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
5/5
GoogleWe have been dealing with Kerry and Gemma to let out our property. Both have been really helpful and knowledgeable from the start. A very professional and friendly service. They kept us informed throughout with viewings and managed to find a tenant quickly. Would definitely recommend!
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
