Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleExtremely professional service provided by Abbotts Downham Market. Ollie and his team made the process of selling our home as easy and as stress-free as possible. Will be sure to use again.
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery Helpful and Professional with Great Knowledge. Rick helped me with a few issues I had relating to Letting Contracts, he solved the issues I had very quickly, if I needed to I would not hesitate to ask for more help from this great team in the future.
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleRick is so knowledgable, professional and helpful! Would happily use him again recommend him to other landlords.
5/5
GoogleI have recently been speaking with Ryan who I believe is new to his position, I have found him to be very sensible and professional when talking to him on the phone. It does make a pleasant change to talk with someone who genuinely listens …
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleGreat experience dealing with Abbotts management. Olivia has been great and very communicative, so easy to deal with and helpful.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have purchased a new build property through the Colcheter branch of Abbotts and the service and support given has been amazing. The branch manager Spencer could not do enough to help with the shared ownership process and made what was a very daunting process so easy. Thank you so much for making my new home possible.
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently sold my property with Abbotts really happy with the service I received and was good communication throughout. Braydn Bassham was very polite and helpful and would definitely use Abbotts again and would really recommend them.
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and helpful team. Good service with good value prices. I had considered a number of lettings agents and Abbotts were the most professional and provided me with confidence that my house was being let to decent tenants.
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleRick runs this branch like a well oiled machine! Always happy to help and goes above and beyond to make sure you’re kept up to date and informed! Sheridan is friendly and welcoming and makes you feel well looked after!
Thank you for your wonderful 5* review. Best wishes Lucy, Customer Relations.
4/5
GoogleVery happy to date. The team went to great lengths to ensure paperwork was completed to minimise delays over the festive period. Staff always at hand and offer a personalised service.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
4/5
GoogleWe rented our new flat through Abbotts earlier this month. We were new to renting in England and they were very helpful throughout the process.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
2/5
GoogleNever called me back, tried to sell me a mortgage before I had even finished my enquiry. Showed lack of interest.
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant service from Ollie and his team. Managed to sell my house twice in quick time after one fell through. Would recommend to anyone!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLisa is brilliant! She went above and beyond to help me get moved in during lockdown and has continued to be extremely responsive, helpful, friendly and professional since I've been moved in and dealing with minor issues that arise. Thank you!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleFantastic service from Rob and Ben. Couldn't thank them enough for the quick process.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBig thanks and appreciation for helping on advice with Surveyors.
5/5
GoogleRating only, no written review.
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleSuperior to their alternatives in speed, quality and consumer service. After having some rather unpleasant experiences with other letting agencies in Norwich, from being messed about to being talked down to, we’ve been swept off our feet by how wonderfully we’ve been treated by Christopher at Abbott’s. Not only has he organised a very rapid viewing for us where others delayed, but he has walked us through every step of the process and responded immediately to our every query. Genuinely, don’t bother with an alternative agency.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleI have been in contact with Damian and Ryan here at Abbotts about my (fairly urgent!) move into a new flat. They sorted everything for me - were always on the other end of the phone/email, always checking in to make sure I knew what I needed to do. Honest, open, friendly service that was professional but not robotic. Personality is important, even when you're at work. Confident in their abilities and genuinely believe they had my interests at the heart of what they were doing. Thank you thank you thank you. My circumstances in looking for a new property were not ideal, but thanks to the hard work and commitment of Damian and Ryan, I have managed to find somewhere to live, in a lovely area, that suits all my needs. And in before Christmas! My saviours.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleDue to a change of our circumstances, we have had to leave and let our home to move to London. I’ve contacted the agents I bought my property from but wasn’t very pleased with the approach and valuation. I contacted Abbotts Ipswich and booked for Damian to visit the property to value and discuss their services and how they could help. Damian is very professional, respectful and trustworthy. Straight away I knew I have the right person to manage my property. He provided me with the list of requirements and regularly kept in touch to see how things are progressing, listened to what our needs and requirements are as landlords and gave suggestions and recommendations on people and products which I found really helpful with the stress of moving houses on top of work + Christmas. Damian had a few people already interested in the property even before we even placed it in the market. Ryan came to show the property to potential tenants and he has been brilliant. Very professional and respectful and regularly kept in touch via email and phone with updates and making our lives easier with reminders (something I needed with our busy schedules!) Abbotts Ipswich has found a tenant for our property days after placing it on RightMove and we are so delighted! I highly recommend Damian & Ryan to all landlords in Suffolk. My trust are definitely with these 2 professional agents as I can feel and I know my property is in the right hands!
Thank you so much for your kind comments and amazing 5* review. Best wishes, Lucy @ Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleChris has been absolutely amazing. He has been extremely patient when things haven't quite gone to plan but he remained professional throughout and was there throughout every step! Thank you to Chris and his team for making this move as swift as possible!
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
