Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleWe have just purchased a property and, as we all know, this is quite a stressful moment, and the Abbotts team in Ely have been amazing. We would like to particularly thank Jake for keeping us informed of the progress at all times, that was very helpful. We really recommend them.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleCannot fault the service from Abbott's, Georgina has been exceptionally helpful during the process from day 1 which was the initial viewing. Georgina was always available to help with any query I raised and was extremely proactive. Really pleased I chose Abbott'sPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe most refreshing agency in Ipswich! Scott has been nothing but honest, responsive and welcoming - actually listens to what you're after rather than just looking to sell you the dream! My partner and I can't thank Scott highly enough!PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbbotts (Cambridge) recently sold a house for us under very difficult circumstances -- a falling retirement homes market hit by Covid. They kept going, despite the difficulties, until they succeeded. We were very impressed by their professionalism, under their manager Sam Bendall, and by the very good way that they treated us. We would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this fantastic 5* review. We really appreciate your kind words. Best wishes Graham, Customer Relations
5/5
GoogleWe have just sold our house through Abbotts Cambridge. From start to finish Sam was extremely professional and was always accessible for my many queries and help with contacting professionals for us. .Also Ruby was extremely helpful as well and very accommodating with contacting other professionals as well. They went above and beyond with a smile!! . Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleDanielle went above and beyond .she even gave up time on holiday to see my brother,her patience and help were beyond everything.thank you.suePositiveProfessionalism
Many thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs students who knew nothing about renting and getting a property, we had Genevieve, who was very patient and understanding. As well as responding very quickly to all the questions we had which made everything a little less stressful :)PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAbbotts have just sold my house and everyone I have dealt with from valuation to completion has been very friendly and helpful. I have been kept informed throughout. Would definitely use Abbotts againPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased a property through Abbott’s Norwich and specifically Danielle Lovett. The purchase did start off on the wrong foot with some inaccuracies and some important issues missed but I have to say we would not have carried on with it all were it not for the fantastic support and professionalism of Danielle. She went above and beyond and was a pleasure to deal with. Thank you Danielle.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThis is the first time my friend and I have rented a property, so bearing in mind we had no clue where to start or what to do Christopher was absolutely amazing and gave us all the help we needed. Any questions we had he was very responsive and super helpful! Whenever we struggled on finding the correct point of contact for certain queries he always directed us in the right direction! Would highly recommend Abbott’s, especially Chris! Was very professional.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience with Abbott; professional, prompt and friendly. Would definitely use them again when renting out my property in the future. I would particularly like to thank Chris for all his excellent help, he was very approachable, knowledgeable and went out his way to help me.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards, Lucy, Customer Relations.
1/5
GoogleAvoid at all cost!!!NegativeResponsiveness, Quality, Professionalism, Value
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAbbots have been absolutely fantastic. We have been in touch with Lynsey who has made the moving in process extremely easy and has readily been on hand to answer any of our queries.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe most refreshing agency in Ipswich! Scott has been nothing but honest, responsive and welcoming - actually listens to what you're after rather than just looking to sell you the dream! My partner and I can't thank Scott highly enough!PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAn Amazing Team. They really Care about their customers and are with you every step of the way. A very Friendly, professional Team.PositiveProfessionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GoogleAvoid at all cost!!!NegativeResponsiveness, Quality, Professionalism, Value
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAbbots have been absolutely fantastic. We have been in touch with Lynsey who has made the moving in process extremely easy and has readily been on hand to answer any of our queries.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleI have been trying and trying to get permission from my landlord now for 3 months to sort out the state of the flat I'm letting through abbotts. Left many messages and spoken to 3 people and no response on this matter at all from Abbotts regarding my questions or requests and its costing me money each month due to not being able to fit a smart meter.NegativeResponsiveness
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter a recent transaction with this branch I have to say I found the staff, especially Gary, Dean and Sophie, incredibly helpful and professional. Also the mortgage advisor Adam was a life saver. Will definitely be looking to visit again.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleJust completed a house purchase through this branch and while the house particulars were missing some information which could have been helpful and possibly sped the legal process up, the support we received from the branch, and Emily in particular, from viewing right to the day of completion was excellent. Probably won’t use them again as hoping not to move again, but would definitely recommend.PositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful throughout the whole process, have to give big thanks to Rebecca and Gemma for helping rent out my first property. Definitely recommend using AbbotsPositiveResponsiveness, Professionalism
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleRecently rented a property through Abbotts. Millie and the whole team provided a swift, problem free service and continue to support me with the landlord as work is completed in a timely fashion with the minimum of fuss. Great team!PositiveResponsiveness, Professionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can honestly say I don't think I could of had a better experience buying a property all the team at Bury st edmunds have been brilliant jamie alexandra and Edward where all on the ball and got me the answers to all my questions promptly they where also very friendly and all approachable nothing was to much to ask so a big thank you from me. Hope was also brilliant she tried to get me a mortgage for the best price and she even stayed late after work unfortunately we couldn't get the price I needed to borrow but that was through no fault of her own I am self employed and a single buyer not the easiest person to find a lender for. I look forward to working with her again in the future. As a whole I would like to thank the team again for a easy non stressful purchase and would like to with them all a merry Christmas and a happy new year. I will definitely be buying future properties with this branch again. Cheers Craig.PositiveResponsiveness, Professionalism, Value
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleCannot thank Amy enough, she has gone above and beyond for me and my partner to help us through each step and continues to do so now. Couldnt have done it without her. What a credit she is to Abbots Basildon. Thank You Amy!PositiveResponsiveness, Quality, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
