Trusted Agent profile · Norfolk, Suffolk, Essex and more
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★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleHad a meeting with Abbots Financial Adviser ' Valentin' today he was the nicest and most helpful person I could have wished to meet, totally professional, well informed and extremely good at his job. I honestly would recommend that if you need Financial Advice he is the person to discuss it with.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service and customer care I have received has been excellent. Both Nick and Hollie have been really helpful over the last 12 months. They been extremely professional, courteous and polite, showing genuine interest and support with my sale and purchase quest. They have displayed excellent contact and communication skills.and have provided much helpful information. Thank you for all you have done and for always being so nice. Jenny
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRosie-May Tortice at Abbotts helped me secure a dog friendly shorter term let. Whole process was well managed and went through smoothly and quickly and propoerty was in good condition when I took over.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to thank Alexandra Skellett and her team at the Cambridge branch. She was so helpful dealing with the sale of my 87-year-old mother’s house, which ended up taking almost a year to get over the line. This was due to the first purchaser messing us about for 9 months and the eventual purchaser turning the sale round in 2 and half months. Alex helped with issues that I could not seem to get answers to from my Solicitor. She was always available to take my calls or would respond later if she was busy. I found the whole sale a very stressful experience, but Alex always stayed positive and was always looking for ways to resolve the issues as they arose. I felt she had my mother’s best interest at heart, where the Solicitor did not seem as bothered and that to them this was just another house sale. The one thing I would do differently is go with using Abbots own appointed solicitor as I feel that would have helped with communication between estate agent and solicitor and I now believe would have sped up the whole process. I would highly recommend Alexandra and her team Abbots in Cambridge
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were looking for a flat and needed one within 3 weeks. We found this amazing apartment. Zita and Rosie both helped us on securing the flat and finally moving in to the flat. They guided us on what were needed and were always responding to anything we asked. Even after moving in, they still keep responding which makes us more comfortable. We can highly recommend Abbotts since they are friendly and efficient.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service, highly recommended.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team went above and beyond with helping me navigate property rental shortly after my arrival to the area. Between careful consideration of my requirements, flexible communication and taking the time to explain every step while answering all my questions, I was able to quickly secure a wonderful home for my time here. Thank you for all your hard work!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbbotts has been extremely helpful and polite. Moving house is always a stressful period with so much to think and take care of, but this team has done everything they could to make our transaction as smooth as possible. Special shout out to Kerry and Nicole that have been absolutely lovely 😊 …
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am the grateful recipient of exceptional customer service, courtesy of Ann at Abbotts/Countrywide. The reported property repair and remediation work was swiftly resolved in a highly efficient and responsive manner. Ann made sure to proactively communicate with us at every stage of the process and ensured that the whole experience was smooth and stress-free. In these difficult times, when the customer experience is frequently less than desired, Ann went above and beyond to facilitate a perfect resolution. Jim Boucherat
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently sold a property. Expert advice & support regarding the sale. Using a ‘modern auction’ worked very well & was fast and efficient. Good communication. I would certainly recommend Abbots in the future.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleWe found Abbotts Cromer very friendly and approachable during our purchase of a bungalow . They pulled out all the stops for us during several ups and downs which meant we held onto our prospective purchase when we were sure it would be lost . Special thanks to Tracy and Simon and the welcome pack was a lovely surprise !
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleChris was absolutely fantastic and has made the whole process of finding our new rental home easy and straight forward. He is always available, helpful and really cares about us as the tenants. Thank you for your help and support!!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
5/5
GoogleWe sold our house and then bought a house from Abbotts and found them very professional, polite and easy to work with. From valuation to completion the service was excellent. I would thoroughly recommend Abbotts to friends and family.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and efficient staff. Quickly sold our property despite a difficult market. Very happy.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe whole team at Abbots Attleborough were extremely helpful and kept us up to date throughout the whole process of buying our house.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe recently bought a house in Attleborough, assisted by agent Diane. We found her to be very professional and she responded quickly to any concerns that we had. Excellent overall service from the Attleborough team!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleDiane has been fantastic in helping us to sell our house for a very good price. She has helped us through some complications in the sale and was very dedicated to get through to completion. Would highly recommend Abbots in Attleborough.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleDiane has been fantastic, and her team have always been ready with answers and support throughout the house buying process where needed. We couldn't recommend her enough, and thank her enough for her support throughout many phone calls and questions, right up to exchange!
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery impressed with all the help, clear communication, fast arrangement of viewings, professionalism and care given to us by Diane at Abbotts. Would recommend the agency if you are looking for a home. Very satisfied customers.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleInitial valuation appointment made by Olly & valuation handled efficiently, professionally & promptly by Nina. A very friendly, no pressure experience. Would highly recommend Fakenham Abbots' team. Thank you.
5/5
GoogleEverything ran very smoothly and always prompt responses for our rental!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good sold quickly and efficiently. Excellent staff, Emily Sean and Joe.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
