Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleKerry was an amazing agent, as she listened to my wishes, caringly, sought out multiple places that accomplished them. She efficiently followed up and was always punctual. I highly recommend her to assist one in finding their desirable home.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKerry and Gemma were absolutely fantastic helping us move into our new home. Friendly, professional, full of advice and extremely helpful throughout the process. HIGHLY recommend!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleLensey is highly professional and she good customer relationship. The first day I met Lensey I knew she was going to deliver a good accomodation to us. Our experience with Abbott's was awesome. We were offered a satisfactory service from day one. Thanks to team Abbott. We love you.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleLensey is highly professional and she good customer relationship. The first day I met Lensey I knew she was going to deliver a good accomodation to us. Our experience with Abbott's was awesome. We were offered a satisfactory service from day one. Thanks to team Abbott. We love you.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleReally upsetting. Signed a 12 month contract on a flat where the windows are broken. One even smashed me in the face. There’s poo and urine on the carpet of the flat I’ve let and the boiler didn’t work before I even moved into the property. The agency doesn’t care . ‘Sold as seen’ along with answers like ‘because I can get away with it’ The agency also use service repairers that work for Abbotts. So even if Abbotts are at fault they will still try and charge you for THEIR mistakes. Wish I’d never signed a contract with them. I’ve reported it all to the ombudsman
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk as we take all comments seriously. Kind regards, Scott, Customer Relations.
5/5
GoogleFantastic service from Klaudia Lepp. She has been fantastic from start to finish. Supporting us and our enquiry’s as well as chasing the vender and solicitors when needed. She has been a fantastic help at getting the ball moving. Would recommend.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from start to finish. I felt like nothing was too much bother. They took me under their wing and in particular Ollie, Steve and Stephen Huff were amazing, couldn't fault them!
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
5/5
GoogleThank you very much, Ilya and Joe were very helpful in completing all the documents and we could move in within a week.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery pleased with the collaboration with this agency. I was looking for an apartment to rent in Chelmsford. The team is efficient, communicative, and dedicated to helping you. I want to particularly highlight their employee, Ilya. He's a young guy but very responsible, communicative, and customer-oriented. Highly recommend to everyone.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom first viewing to completion, Abbott’s in Rochford (and Ria in particular) have been absolutely brilliant. Ria has been our shining light & has continuously gone above and beyond to ensure we were always kept up to date. We could not recommend Ria & the Abbotts Rochford team highly enough!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe’ve been using Abbotts for the purchase of our next home. Katie has been an absolute pleasure to deal with and has been unbelievably helpful throughout the whole process with constant updates. Katie is a real asset to their team. Considering we are not their client we were blown away but how kind and helpful both Katie and Annette have been. Would highly recommend this agent especially for post sales updates. Thank you so so much for all your help. 5*
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks to all the team at rochford, very professional. Special thanks to Joe who was always on hand to help make the transaction as smooth as possible, I would definitely recommend Abbotts in Rochford.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic, professionally, polite and friendly team. Kept in contact the whole way through my purchase. Highly recommend.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLovely bunch of people, very very helpful making sale smooth and stress free 10 out of 10. Thankyou so much.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust want to thank everyone at Abbotts, amazing service from everyone but especially Ria who helped us the whole way! Thank you!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA wonderful experience with Rochford Branch in the purchase of our bungalow . Cannot fault Ria Calvin, such a delightful young person to deal with. She has been consistent throughout our purchase, with constant communication with us. I would highly recommend this branch and special thanks to Ria for her dedication to her role . Thanks to Annette and her team also, especially for answering the telephone always quickly and efficiently. 5 Stars and an extra 5 stars for Ria . Love you all Mr &. Mrs Crockett 24.22.2022
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to a very professional, knowledgeable, friendly and thoughtful team (Annette, Ria, Terry and Joe) in Rochford with all your help selling my elderly mum's house. I am extremely grateful to you all and very happy to recommend Abbotts to anyone looking to buy or sell a property.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleFrom valuation to completion Abbotts have been fantastic. Annette and Ria were super organised and ALWAYS returned my many calls :) Annette was never shy to give the solicitors a nudge in the right direction when needed and was very supportive throughout the sale, which was in difficult circumstances :( Cant recommend them enough.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleToday I have completed on the purchase of a lovely new home in Rochford, sold to me by the fantastic team at Abbotts. Both Annette and Ria have been an absolute pleasure to deal with. They have always been accomodating and communicative, ensuring I was kept up to date with every possible development with the purchase, and provided a constantly warm and friendly guiding voice throughout. I'm really pleased with my new home, and I'm really pleased with the service I have received from the Abbotts team. Thanks!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much Ilya for helping us to rent a lovely flat.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
3/5
GoogleLettings - fantastic. Sales - found communication to be pretty poor, and had to chase for ages just to take my property off their website but managed to resolve in the end.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service Oliver Martin and Abbotts provided when managing the sale of our family home was outstanding. From the moment we approached Oli to market the property to the completion this week, the advice, guidance and support was exceptional, in fact it went ‘above and beyond’ (especially in dealing with a burst pipe!). I have already recommended Oli to another seller. If you want care, kindness and professionalism, look no further. Sally Wilson
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Googlethey were absolutely amazing from start to finish. Always available to help answer questions, and all of the staff were very friendly and professional too! I highly recommend them!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJoe and the team were very helpful and accommodating. The process was quick and straightforward. Highly recommend.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
