5/5
GoogleRating only, no written review.
Agent replied · 27 April 2024
Thank you for leaving us for a 5* review Ryan Deakin-hough
Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Professionalism at its bestRead the review from sellers
Buyers1 review
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Landlords1 review
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Our offices
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
- Abbotts Countrywide Norwich (2 Riverside Centre)2 Riverside Centre, Wroxham, NR12 8AJ299 reviews · 299 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (139 Main Road)139 Main Road, Kesgrave, IP5 2NP243 reviews · 243 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (3 Butter Market)3 Butter Market, IP1 1BB233 reviews · 233 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (46 High Street)46 High Street, Hadleigh, IP7 5AL232 reviews · 232 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Chelmsford17 Duke Street, CM1 1HP215 reviews · 215 on Google (4.6)3 in the last 90 days
- Abbotts Countrywide Cambridge60 Regent Street, CB2 1DP195 reviews · 194 on Google (4.5)6 in the last 90 days
- Abbotts Countrywide Basildon53 Southernhay, SS14 1EU189 reviews · 189 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide King's Lynn (Market Place)Market Place, Burnham Market, PE31 8HF189 reviews · 189 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide King's Lynn (20 High Street)20 High Street, PE30 1BP188 reviews · 188 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)1 Risbygate Street, IP33 3AA182 reviews · 182 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (39-41 King Street)39-41 King Street, Mildenhall, IP28 7EZ170 reviews · 170 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Downham Market16b Bridge Street, PE38 9DH167 reviews · 167 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide ColchesterThe Vicarage, High Street, Dedham, CO7 6DE165 reviews · 164 on Google (4.1)3 in the last 90 days
- Abbotts Countrywide Rayleigh128 High Street, SS6 7BU161 reviews · 161 on Google (4.5)3 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS140 reviews · 140 on Google (4.6)4 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS137 reviews · 137 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Thetford22a High Street, Watton, IP25 6AE130 reviews · 130 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Ely12 Forehill, CB7 4AF112 reviews · 112 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Fakenham7 Oak Street, NR21 9DX112 reviews · 112 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Ilford70 High Street, Barkingside, IG6 2DJ78 reviews · 78 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Beccles25 New Market, NR34 9HE76 reviews · 76 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Hunstanton50a Westgate, PE36 5EL72 reviews · 72 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Stowmarket (42 Ipswich Street)42 Ipswich Street, IP14 1AD72 reviews · 71 on Google (4.7)4 in the last 90 days
- Abbotts Countrywide Rochford16 West Street, SS4 1AJ71 reviews · 71 on Google (4.8)1 in the last 90 days
- Abbotts Countrywide Attleborough20 Exchange Street, NR17 2AB68 reviews · 68 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Stowmarket (4 High Street)4 High Street, Debenham, IP14 6QH62 reviews · 62 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (185a Reepham Road)185a Reepham Road, Hellesdon, NR6 5NZ50 reviews · 50 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Southend-on-Sea154 The Broadway, Thorpe Bay, SS1 3ES38 reviews · 38 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Halesworth59 Thoroughfare, IP19 8AR33 reviews · 33 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Epping229 High Street, CM16 4BP25 reviews · 25 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Great Yarmouth149 High Street, Gorleston, NR31 6RB23 reviews · 23 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Swaffham5 Market Place, PE37 7AB17 reviews · 17 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Norwich (43 Exchange Street)43 Exchange Street, NR2 1DP14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (81 Unthank Road)81 Unthank Road, Golden Triangle, NR2 2PE14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (Unit 5)Unit 5, Pound Lane, Thorpe St Andrew, NR7 0SR14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Newmarket100-102 High Street, CB8 8JP4 reviews · 4 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Dereham30 Market Place, NR19 2AP2 reviews · 2 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Holt1 Market Place, NR25 6BE1 reviews · 1 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 3,476 reviews on Google only. Show every review
Google5/5
GoogleWonderful service and wonderful staff so thorough and very Professional shout out to Jasmine and Terrell for making it easier for me to settle in my new apartment loving it🥰 …
Agent replied · 27 April 2024
Thanks for the wonderful 5* review Rejoice Thandiwe Shoko! Best wishes, Lucy, Customer Relations.
5/5
GoogleDealt with Terrell Denton - Lettings Branch Manager over a potential change of agency to Abbotts and found Terrell very helpful, informative and offering good value for money.
Agent replied · 27 April 2024
Brian Lentz thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional polite and super helpful. Thank you Daryl for guiding me through all the information. Thoroughly recommend Abbott's financial advisor.
Agent replied · 27 April 2024
Thanks Catherine Crowhurst for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been dealing with Terrell Denton over the recent weeks as im looking for a managing agent. The advise and support he has given me so far is outstanding. I will be recommending him to all the landlords I know
Agent replied · 27 April 2024
Thank you gold wyk for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleTerrell Denton was very helpful, professional and personable. This was our first enquiry about renting in Ipswich. He listened to our needs and offered many useful tips.
Agent replied · 27 April 2024
Many thanks Jean Poole for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently got a property to rent through Abbotts,Gemma was really of great help,she has helped me a great deal,excellent service from her. I would recommend Abbotts👌🏾👌🏾👌🏾 …
Agent replied · 27 April 2024
Hi Tendai, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleJasmine was fantastic helping me through the renting process. Went quickly and smoothly and helped with any questions I had.
Agent replied · 22 December 2024
Many thanks for the fantastic 5* review E. Kind regards, Lucy, Customer Relations.
1/5
GoogleI don't recommend Abbots Basildon ,we will never make the same mistake again. They never answer to out emails/phone call ,not helpful at all ,we are trying to acces the deposit and no one is helping us .
Agent replied · 24 August 2024
Hello Claudia Sipos Sipos, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience renting a new property with Abbotts.Reece was very helpful throughout the whole process and answered any questions we had right away.I would definitely recommend renting through them!
Agent replied · 24 August 2024
Thanks for the wonderful 5* review and recommendation Mary N! Best wishes, Lucy, Customer Relations.
5/5
GoogleCan never get them on phone always says leave details and they still don't get back to you. Colchester high St shop. What a very big difference. The new man in letting were very very helpful .ask for details of me leaving witch is what I needed for the council and rang him 9.oclock received them 9.30 well done antany
Agent replied · 25 November 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleNicola Weeds and her Abbotts colleagues pride themselves on a customer-focused approach. Their communication and attention to detail throughout my recent experience with them has been exemplary. I have lived and worked at a variety of locations across the UK, dealing with many sales and lettings businesses. Securing the purchase of a property in King's Lynn, now my permanent home, has been made much easier by the high levels of professionalism I have experienced in recent months. I would not hesitate to recommend Nicola and the team to sales and lettings customers. Thank you.
Agent replied · 19 June 2024
Kerry Heathcote thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you for leaving us for a 5* review Ryan Deakin-hough
5/5
GoogleWonderful service and wonderful staff so thorough and very Professional shout out to Jasmine and Terrell for making it easier for me to settle in my new apartment loving it🥰 …
Agent replied · 21 June 2024
Thanks for the wonderful 5* review Rejoice Thandiwe Shoko! Best wishes, Lucy, Customer Relations.
5/5
GoogleJasmine was fantastic helping me through the renting process. Went quickly and smoothly and helped with any questions I had.
Agent replied · 21 June 2024
Many thanks for the fantastic 5* review E. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt with Terrell Denton - Lettings Branch Manager over a potential change of agency to Abbotts and found Terrell very helpful, informative and offering good value for money.
Agent replied · 21 June 2024
Brian Lentz thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional polite and super helpful. Thank you Daryl for guiding me through all the information. Thoroughly recommend Abbott's financial advisor.
Agent replied · 21 June 2024
Thanks Catherine Crowhurst for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been dealing with Terrell Denton over the recent weeks as im looking for a managing agent. The advise and support he has given me so far is outstanding. I will be recommending him to all the landlords I know
Agent replied · 21 June 2024
Thank you gold wyk for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleTerrell Denton was very helpful, professional and personable. This was our first enquiry about renting in Ipswich. He listened to our needs and offered many useful tips.
Agent replied · 24 March 2024
Many thanks Jean Poole for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful, easy move in helped in assisting me with any questions. Highly recommend.
Agent replied · 19 June 2024
David Davidson thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI moved yesterday into my new property , my experience with abbotts has been great , I was assisted by Mackenzie Backhouse and Danielle lovett .They have made the process easier as they assisted me throughout the process by explaining and making follow ups on the properties.
Agent replied · 19 June 2024
Thanks for the wonderful 5* review and your kind words Elizabeth Mafuka! Best wishes, Lucy, Customer Relations.
5/5
GoogleA rarebreed in the estate agent industry in the UK. My experience with Abbotts have been truly exceptionally professional in comparison with other estate agencies I had experienced in the past in the UK. They are not flawless by all mean and there were also disappointments (e.g. sudden change of schedule etc) but I can't imagine I could enjoy better service from elsewhere. Special shoutout to Ann whom had always been very quick and polite in responding to all my email requests, even when she was supposed to be out-of-office. Kudos to Erika and Mackenzie for their amazing service, flexibility and assistance in completing my tenancy. They also have some of the best apartments in Norwich. Highly recommend them if looking to rent a flat in Norwich.
Agent replied · 19 June 2024
Sherman Chan thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy experience with Abbotts has been fantastic and they have gone above and beyond to support our move. There communication is great and would like to specifically shout out Erika and Danielle who have been incredible!
Agent replied · 19 June 2024
Many thanks George Beacock for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerry, Klaudia & Team were very friendly and professional during the days of our first home buying journey. Very responsive to calls and emails, were there to help whenever we had trouble with third parties and had the best advice during this time. They helped us achieve our dream home goal and me and my partner can't thank them enough. Would highly recommend to anybody and will do so in the future.
Agent replied · 19 June 2024
Many thanks Ross Bradford for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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Questions about Abbotts Countrywide
Which Abbotts Countrywide office has the most reviews?
Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
Where are the Abbotts Countrywide offices?
The 38 Abbotts Countrywide offices, by town:
- Attleborough: 20 Exchange Street, Attleborough, Norfolk, NR17 2AB
- Basildon: 53 Southernhay, Basildon, Essex, SS14 1EU
- Beccles: 25 New Market, Beccles, Suffolk, NR34 9HE
- Bury St. Edmunds (1 Risbygate Street): 1 Risbygate Street, Bury St. Edmunds, Suffolk, IP33 3AA
- Bury St. Edmunds (39-41 King Street): 39-41 King Street, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7EZ
- Cambridge: 60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP
- Chelmsford: 17 Duke Street, Chelmsford, Essex, CM1 1HP
- Colchester: The Vicarage, High Street, Dedham, Colchester, Essex, CO7 6DE
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Dereham: 30 Market Place, Dereham, Norfolk, NR19 2AP
- Downham Market: 16b Bridge Street, Downham Market, Norfolk, PE38 9DH
- Ely: 12 Forehill, Ely, Cambridgeshire, CB7 4AF
- Epping: 229 High Street, Epping, Essex, CM16 4BP
- Fakenham: 7 Oak Street, Fakenham, Norfolk, NR21 9DX
- Great Yarmouth: 149 High Street, Gorleston, Great Yarmouth, Norfolk, NR31 6RB
- Halesworth: 59 Thoroughfare, Halesworth, Suffolk, IP19 8AR
- Holt: 1 Market Place, Holt, Norfolk, NR25 6BE
- Hunstanton: 50a Westgate, Hunstanton, Norfolk, PE36 5EL
- Ilford: 70 High Street, Barkingside, Ilford, Greater London, IG6 2DJ
- Ipswich (139 Main Road): 139 Main Road, Kesgrave, Ipswich, Suffolk, IP5 2NP
- Ipswich (3 Butter Market): 3 Butter Market, Ipswich, Suffolk, IP1 1BB
- Ipswich (46 High Street): 46 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AL
- King's Lynn (20 High Street): 20 High Street, King's Lynn, Norfolk, PE30 1BP
- King's Lynn (Market Place): Market Place, Burnham Market, King's Lynn, Norfolk, PE31 8HF
- Newmarket: 100-102 High Street, Newmarket, Suffolk, CB8 8JP
- Norwich (185a Reepham Road): 185a Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5NZ
- Norwich (2 Riverside Centre): 2 Riverside Centre, Wroxham, Norwich, Norfolk, NR12 8AJ
- Norwich (43 Exchange Street): 43 Exchange Street, Norwich, Norfolk, NR2 1DP
- Norwich (81 Unthank Road): 81 Unthank Road, Golden Triangle, Norwich, Norfolk, NR2 2PE
- Norwich (Unit 5): Unit 5, Pound Lane, Thorpe St Andrew, Norwich, Norfolk, NR7 0SR
- Rayleigh: 128 High Street, Rayleigh, Essex, SS6 7BU
- Rochford: 16 West Street, Rochford, Essex, SS4 1AJ
- Southend-on-Sea: 154 The Broadway, Thorpe Bay, Southend-on-Sea, Essex, SS1 3ES
- Stowmarket (4 High Street): 4 High Street, Debenham, Stowmarket, Suffolk, IP14 6QH
- Stowmarket (42 Ipswich Street): 42 Ipswich Street, Stowmarket, Suffolk, IP14 1AD
- Swaffham: 5 Market Place, Swaffham, Norfolk, PE37 7AB
- Thetford: 22a High Street, Watton, Thetford, Norfolk, IP25 6AE
