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Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more

4.6

★★★★★ Excellent

3,512 reviews across 38 offices and 1 platform

www.abbotts.co.uk/forsaleoffice/watton/6

Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

3,509

Reviews on Google

All 38 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,476 reviews on Google only. Show every review

1/5

Google

Really upsetting. Signed a 12 month contract on a flat where the windows are broken. One even smashed me in the face. There’s poo and urine on the carpet of the flat I’ve let and the boiler didn’t work before I even moved into the property. The agency doesn’t care . ‘Sold as seen’ along with answers like ‘because I can get away with it’ The agency also use service repairers that work for Abbotts. So even if Abbotts are at fault they will still try and charge you for THEIR mistakes. Wish I’d never signed a contract with them. I’ve reported it all to the ombudsman

Jade · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 25 November 2023

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk as we take all comments seriously. Kind regards, Scott, Customer Relations.

5/5

Google

Very impressed with Dean for a young man. Showed us round a property and was honest and very polite. He answered all our questions, and anything he did not know he followed up and informed us on the same day. Thank you Alan & Wendy

Alan · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 25 November 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Jordan · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 27 August 2023

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Our letting agent was Nelle, lovely girl, quick responses and super helpful. Would defo recommend.

Thomas · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 27 August 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been very pleased with the service I have received from Peter at the rayleigh branch supported me and have been very helpful towards my housing situation. Very pleased and can't recommend Peter enough

Owen · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 27 August 2023

Many thanks Owen for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Peter and Jorden have been fantastic. The best estate agents I have ever worked with

Jackie · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 30 July 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had an absolutely amazing experience with Nelle moving into our new property. Everything was so straight forward, smooth and fast and extremely easy to work with! Couldn't be happier with our experience as Nelle really has gone above and beyond in order to make our process as smooth as possible. 5 stars and beyond from Paris and I and the biggest thank you! Tommy & Paris

Tommy · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I saw Yvette Green - Mortgage Consultant at Abbots, she was absolutely fantastic at assisting me in the mortgage process and helping me understand things that not every Consultant would especially considering I have had a mortgage before she still drew my attention to every detail that perhaps I had not thought of, adding absolutely no pressure, full honesty and assistance. I havent progressed with a house as yet but I will definitely consider paying the reasonable fee and using her when I do. Thank you for your support

Jenna · 13 April 2024 · Abbotts Countrywide Rayleigh

Agent replied · 30 July 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We were so fortunate in meeting Nina Davis of the Fakenham branch....she instantly understood what we wanted to achieve....did a considerable amount of research...and despite fierce competition from two other agents (ours was multi-agency …

JA · 13 April 2024 · Abbotts Countrywide Fakenham

Agent replied · 25 November 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from Pat, Benjamin and Gary when selling our mother’s house after she went into care. They were very sensitive to the circumstances and helped us through the entire process with patience and kindness. The home was sold …

Avis · 13 April 2024 · Abbotts Countrywide Ely

Agent replied · 29 October 2023

Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

All the staff from start to finish of our house purchase were helpful and efficient, they were patient with me, when things didn't seem to be moving forward with the conveyancing part of the purchase. All my dealings with Abbotts including our current property rental have been excellently dealt with.

Stuart · 13 April 2024 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

Agent replied · 25 November 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We’ve recently sold my mum’s cottage through Abbotts and the whole team have been amazing. Beatrice has been so helpful, friendly and professional, arranging viewings and keeping us informed of feedback and offers at all times. She was very prompt in responding to my many queries and was so sensitive when dealing with my mum. I would have no hesitation in highly recommending Abbotts to friends and family. Thank you Beatrice and the team!

Debbie · 13 April 2024 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

Agent replied · 29 October 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Not only did Abbott's in Beccles sell my house for me in the most difficult market at the most difficult time of year, the whole experience was smooth, professional and human. And the all female team were extremely helpful with advice about getting the best deal on my new house too. I would highly recommend them.

Alison · 13 April 2024 · Abbotts Countrywide Beccles

Agent replied · 30 July 2023

Thank you Alison for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

1/5

Google

Selling my house with another agency. Today get a call from Abbotts, asking me "how it's going." I enquire if I'm with them, and they admit that they know that I am not. They give the name of the agency I am with. I then ask them not to call again. The salesman ignores this and is still talking as I end the call. Yuk.

Roger · 6 April 2024 · Abbotts Countrywide Ipswich (139 Main Road)

Agent replied · 27 April 2024

Hi Roger, I am sorry if you found such contact unwarranted. If you wish to contact us with further details via review@countrywide.co.uk we can look into this matter for you. Kind regards, Scott @ Customer Care

5/5

Google

Had the pleasure of being looked after by Leanne very polite and professional

Louise · 29 March 2024 · Abbotts Countrywide Beccles

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The team have been brilliant, they’ve been flexible and patient working around my work schedule, in a slightly hectic time. Caitlin was able to show me much better mortgage rates than I had seen elsewhere, took the time to explain each aspect and my options, and was completely transparent and honest throughout the process. Can’t recommend enough.

Sebastian · 29 March 2024 · Abbotts Countrywide Beccles

Agent replied · 30 July 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I had the pleasure of buying our first home with Abbotts and we were so impressed, we got in touch to buy our second. Not only did Cheryl manage to sell our home and support us in buying our new home, she supported us through plenty of hurdles! The ladies at Abbotts speak to you with noticeable passion about their jobs, they do not talk down to you, they are on hand to answer any question, as silly as it may seem and have the best understanding of what’s needed and when! When Cheryl was away on holiday, we were supported by Anna who I can say, is just as outstanding at her job as Cheryl! These ladies have made something so stressful, feel like the most amazing opportunity of our lives. I will recommend this team everytime, in a heart beat! Worth every penny, every laugh, every tear and every spec of our time! Thank you all so much!

Beckie · 29 March 2024 · Abbotts Countrywide Beccles

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely fabulous service buying our bungalow with Cheryl and her team at Abbotts Beccles. Nothing was too much trouble for them. Keep up the good work , highly recommended 👍🏻 …

Julie · 29 March 2024 · Abbotts Countrywide Beccles

Agent replied · 21 June 2024

Thanks for the wonderful 5* review and recommendation Julie Beamish! Best wishes, Lucy, Customer Relations.

5/5

Google

The Team at Abbotts Estate Agents Beccles can only be described as Professional, Efficient, and cheerful, They have supported and guided us through our sale and purchase and nothing has been too much trouble, this group of Ladies are the best, give them a try!!

Michael · 29 March 2024 · Abbotts Countrywide Beccles

Agent replied · 29 October 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Anna, highly recommended.

Sarah · 29 March 2024 · Abbotts Countrywide Beccles

Agent replied · 27 August 2023

Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care

5/5

Google

Excellent work from the Abbotts Fakenham team on our slightly complicated sale. Good advice and help as we were selling from abroad. I very much appreciated their willingness to assist with things a seller would usually do themselves but were difficult for us to do from another country. They kept an excellent line of communication open with the buyers, with quick responses to questions from both parties. Many thanks to Camilla for dealing with the last minute issues and Mark for being kind enough to make a special journey to read the meters!

Natalia · 29 March 2024 · Abbotts Countrywide Fakenham

Agent replied · 20 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Natalia. Kind regards, Lucy, Customer Relations.

1/5

Google

Shocking service, the manager (who has now left) looked my son and I in the eye and made all sorts of promises which were never kept, this was before Christmas, now the senior management company have in effect called us liars. Shocking, all they do is bleed you dry and take money off your rental income with any excuse under the sun. Do not deal with them.

Gary · 29 March 2024 · Abbotts Countrywide Cambridge

Agent replied · 26 August 2024

Hello Gary Bates, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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Questions about Abbotts Countrywide

Which Abbotts Countrywide office has the most reviews?

Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.

Where are the Abbotts Countrywide offices?

The 38 Abbotts Countrywide offices, by town:

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