Trusted Agent profile · Norfolk, Suffolk, Essex and more
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★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleDaniel Patten gave me fantastic support in putting my flat on the market. He and the team have been super attentive and provided me with the means to move forward. What a cordial engagement. Abbotts are down to Earth and not all about shouting there expertise to everyone like other agents. Top marks!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJasmine and Terrell really made us feel welcome, valued and at ease throughout the whole (first) renting experience. Jasmine went above and beyond to help us achieve a very fast tenancy and we would not hesitate to recommend her. Our grateful thanks to Jasmine and to Terrell - an excellent letting team
Thank you for your brilliant 5* review and thank you for your recommendation Steve. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have had a very positive experience with the Abbots team in Watton. We are buying a property and are very near completion. John and Hannah have always been extremely helpful and helped us steer the selling and buying course which can be a rocky journey. I would highly recommend using them if you can.
Charlotte Lewis thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWatton office are very friendly, you always feel welcome, faultless sale of my property, kept up to date all the way through and cannot recommend Oliver Patton their mortgage advisor, he has gone above and beyond to get me my dream forever home , if you are selling a property you won't go far wrong by putting it in the hands of Abbotts Watton office.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleCouldn't recommend Abbotts at Watton enough! Absolutely brilliant from beginning to end. This was my first time selling and they made the process alot easier for me always very helpful and kind. John was dealing with my buyer and I can't fault him at all! Really nice guy and does all he can to help. Shotout to the team there amazing!!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally great service from lettings agents. Friendly and helpful.
Thank you Leanne for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur agent Holly Goat, got us a viewing 2 days after I inquired about the property. Got in on the perfect day and sent over the forms on the same day. She was very helpful and attentive. I hope every gets the care with acquiring a property as we did.
5/5
GoogleDaniel Patten gave me fantastic support in putting my flat on the market. He and the team have been super attentive and provided me with the means to move forward. What a cordial engagement. Abbotts are down to Earth and not all about shouting there expertise to everyone like other agents. Top marks!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Abbotts team really made my first time buying experience the best it could have been. Chelsea in particular was there to help every step of the way, always answered all the questions I had, and talked me through the process. Extremely friendly and professional, thank you Chelsea!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Ciara. Kind regards, Lucy, Customer Relations.
5/5
GoogleWorking with Alex, the estate agent, was an absolute pleasure. Their professionalism and transparency throughout the entire process made everything smooth sailing. I highly recommend their services to anyone in need of a reliable and efficient estate agent. Thank you, Alex, for your exceptional assistance!
Many thanks Sam Zh for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe got 3 different agents to value our house. We decided on Abbotts as Daniel came across as very genuine and solution focussed. He helped us realise how much the house was worth and why. He came to measure and photo the rooms a few days later, this is when it got very interesting. I went to meet the broker in Abbotts, only to be asked during our meeting when the house was ready to view, as someone may be interested. We left some keys with them and didn't give it a second thought. 2 days later, we accepted an offer at the asking price. This all happened before any signage, or photos were put up on the web. Any queries we had about the house were responded to very quickly. Just get things done.ß Well done Abbotts, especially Daniel, Lee and David.
Dear Steven Marshall, thank you for sharing your positive experience with Abbotts Sales and Letting Agents Basildon! We are thrilled to hear that Daniel, Lee, and David provided you with excellent service and helped you achieve a quick sale at the asking price. Our team takes pride in being solution-focused and responsive to our clients' needs. We appreciate your kind words and look forward to assisting you with any future real estate needs. Thank you for choosing Abbotts!
5/5
GoogleMy consultant estate agent at Abbotts Basildon, Alexandra Oliver, is superb. She made my experience with Abbotts Basildon seamless and sweet, giving me constant updates and guidance. She eased me into my new and lovely home with specialised apps to setup my services at affordable rates. She made sure my new home was pristine clean. She was ever ready to answer my questions satisfactorily. Definitely a joy to work with! Very many thanks Alex and every other members of Abbotts Basildon that worked behind the scene!
Jones Oyelowo thanks for your kind words and thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGeorgia and Anthony were incredibly helpful and made our move very easy. They were friendly, accommodating and were in constant contact to keep us up to date! Wouldn’t hesitate to recommend them to anyone!
Many thanks Hollie Greig for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleDaniel Patten gave me fantastic support in putting my flat on the market. He and the team have been super attentive and provided me with the means to move forward. What a cordial engagement. Abbotts are down to Earth and not all about shouting there expertise to everyone like other agents. Top marks!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
1/5
GooglePoor communication. Failed to disclose that my buyers, buyer, pulled out for 3 days and ignored my calls when I was trying to find out why we weren't progressing. They only called back after my buyer had resold his so they could give me 'good news'. Avoid
Hello Rhys Humphreys, thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Abbotts team really made my first time buying experience the best it could have been. Chelsea in particular was there to help every step of the way, always answered all the questions I had, and talked me through the process. Extremely friendly and professional, thank you Chelsea!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Ciara. Kind regards, Lucy, Customer Relations.
1/5
GooglePoor communication. Failed to disclose that my buyers, buyer, pulled out for 3 days and ignored my calls when I was trying to find out why we weren't progressing. They only called back after my buyer had resold his so they could give me 'good news'. Avoid
Hello Rhys Humphreys, thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Abbotts team really made my first time buying experience the best it could have been. Chelsea in particular was there to help every step of the way, always answered all the questions I had, and talked me through the process. Extremely friendly and professional, thank you Chelsea!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Ciara. Kind regards, Lucy, Customer Relations.
1/5
GoogleIf you choose to rent through abbotts, I have a warning for you... DON'T DO IT unless your happy to be scammed out of your deposit. If I could give no stars I would! My landlord decided to cut ties with them mid 2023 and wanted me to have my deposit back. 8 months later and Abbotts still have not released my deposit even after providing the appropriate forms. Me and my landlord have gone backwards and forwards for months trying to get it with no luck. Whats erked me the most is all the false promises they make to keep you on side, well I'm not on side anymore, I have had enough. Abbotts still have my money and I want it back. You should not be holding on to someone else's money when you hold no contract with my landlord of me. Shocking service
Hello Victoria Mead, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe sold and purchased through Abbotts, Kerry, Jenna, Claudia and the team have been amazing from start to finish, it was a lengthy process through no fault of the agents, they have been very easy to communicate with, answering calls and emails the same day of enquiry and chasing 3rd parties when necessary and constantly kept us informed along the way. They have been so supportive and patient with all our issues that we have had and kept us calm, reassuring us all the way through. I think we were all so relieved when we finally exchanged contracts today. Thank you all so much we would highly recommend you to anyone who is wanting to move.
Rachael Dummer thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI wanted to write to you to inform you of the excellent service and professionalism provided by Tina B. She has been absolutely brilliant in all aspects and I would appreciate if you could reflect this in some form of company recognition.
Thank you for taking the time to share your positive experience with Tina B. We are delighted to hear that she provided you with excellent service and professionalism. Your feedback is greatly appreciated and we will be sure to recognize Tina for her outstanding work. Thank you for choosing Abbotts Sales and Letting Agents Kings Lynn.
5/5
GoogleA huge thank you to Jo, Tina and James and Ollie at the KL branch for their professional and kind help with the process of house hunting; much appreciated and many thanks, Sally C.
S C thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
justme thank you for leaving us a 5* review.
5/5
GoogleGreat service, efficient and friendly
Thank you Anne for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
