Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more

★★★★★ 1/5

Google

The worst house rental company ever. They promised the house would be unfurnished, yet every room is filled with furniture that the landlord refuses to remove. I can't use one of the rooms at all because the child's cot doesn't fit; an old, unsightly sofa occupies more than half of the space. Shockingly, they didn't even bother to remove a wine bottle and the previous tenant's tie left next to the sofa. The walls are dirty, and the house is in disarray, contrary to their assurance that the house would be in perfect condition. For £1400 a month for a 3-bedroom house in King's Lynn, I received only 2 usable rooms and another room that I can't use at all, in a house that is dirty with stains on the walls everywhere.Very disappointed. Don't believe in the positive reviews. I chose to pay more because the agency had good reviews, and I expected better service. Unfortunately, I was wrong. My agent was Lynsey Godfrey, and I will probably have to take this issue to the housing ombudsman as a last resort.

Eugeniu · 26 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)

★★★★★ 5/5

Google

Couldn't be happier with the service I've received from Abbotts, particularly with Suzie. We were shown a property a few weeks back that unfortunately we didn't get but she told us that she would keep us in mind if anything came up and would give us a call right away and she did. She helped us every step of the way, kept me calm and helped me stay positive when I stressed about not finding a home. Very kind hearted, helpful person. Would definitely recommend

Jared · 26 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)

★★★★★ 5/5

Google

Had one of the best experiences with Terrell Denton, arranging a tenancy. He was so professional and so efficient and helped us navigate our agreement and kept in constant communication with us every step of the way, making sure we were comfortable. When he said he will do something he delivered! which is so rare these days! Thank you so much for lightning the stress

Jay · 26 July 2024 · Abbotts Countrywide Ipswich (139 Main Road)

★★★★★ 5/5

Google

Amazing everyone went above and beyond also Nicola super star thank youu very much

Chelsea · 25 July 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

Joanne recently helped me when buying my new home and was excellent! She was very friendly and professional and helped me navigate the whole process. Thank you!

Jack · 25 July 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

Joanne Dilley, you have been professional, courteous and supportive. Your flexibility and pragmatism is a credit to your profession. Thank you once again, it is a shame not all estate agencies have the same approach to customer service. I sincerely hope your vendor recognises that without you I would have walked away. Babs

Babs · 25 July 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

My experience with Abbotts has been nothing but positive. My agent Joanne Dilley could not have been more hardworking and resilient and positive to secure this sale. The company itself could not of been more supportive and reassuring. I was kept informed at every stage.

Simon · 25 July 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 1/5

Google

The worst house rental company ever. They promised the house would be unfurnished, yet every room is filled with furniture that the landlord refuses to remove. I can't use one of the rooms at all because the child's cot doesn't fit; an old, unsightly sofa occupies more than half of the space. Shockingly, they didn't even bother to remove a wine bottle and the previous tenant's tie left next to the sofa. The walls are dirty, and the house is in disarray, contrary to their assurance that the house would be in perfect condition. For £1400 a month for a 3-bedroom house in King's Lynn, I received only 2 usable rooms and another room that I can't use at all, in a house that is dirty with stains on the walls everywhere.Very disappointed. Don't believe in the positive reviews. I chose to pay more because the agency had good reviews, and I expected better service. Unfortunately, I was wrong. My agent was Lynsey Godfrey, and I will probably have to take this issue to the housing ombudsman as a last resort.

Eugeniu · 25 July 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

Couldn't be happier with the service I've received from Abbotts, particularly with Suzie. We were shown a property a few weeks back that unfortunately we didn't get but she told us that she would keep us in mind if anything came up and would give us a call right away and she did. She helped us every step of the way, kept me calm and helped me stay positive when I stressed about not finding a home. Very kind hearted, helpful person. Would definitely recommend

Jared · 25 July 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

Rhiannon showed us a property that was for sale, having viewed many, I can say she stood out as one of the most helpful and informative agents I've met. The lettings team have been equally impressive in their willingness to share their knowledge and work with me to acheive our companies needs.

Sara · 25 July 2024 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)

★★★★★ 5/5

Google

Rating only, no written review.

Basil · 25 July 2024 · Abbotts Countrywide Basildon

★★★★★ 1/5

Google

Avoid them. Offered on a property close to asking (needed work doing to it still), had to chase several times, ignored emails and gave some excuse they 'couldn't get hold of the vendor', next day property marked as sold. Funny that.....

A · 25 July 2024 · Abbotts Countrywide Rochford

★★★★★ 5/5

Google

Friendly warm efficient valuation with good advice.First contact had with an Estate Agent.Can reccomend for fast good attention and no hard sell. Graham

Graham · 8 July 2024 · Abbotts Countrywide Ely

★★★★★ 5/5

Google

After trying several agents I changed to Abbotts and found them caring and helpful and their communication was superb. I have completed my sale today and couldn't be happier with their service.

Jo · 3 July 2024 · Abbotts Countrywide Fakenham

★★★★★ 5/5

Google

I have dealt with Megan and she was very down to earth in helping me enough to guide me, to do my first rental. Thank you Megan whole team of abbot.

Siril · 27 June 2024 · Abbotts Countrywide Cambridge

★★★★★ 5/5

Google

Kudos to Erika and Abbotts for helping us with the property and smooth renting process.

Nishanth · 26 June 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Thank you to the team at Abbots who helped us obtain our first property. Tina was fantastic and went above and beyond to help us out and keep us in the loop in regards to the property we purchased, and it was nice to have someone so down to earth on our side throughout the process. Thank you as well to Nicola for spending time with me and sharing her knowledge of how house hunting works, even before we had looked at any properties with them. Also, thank you to Ollie from the mortgage side, who although we didn’t use for a mortgage, still spent time to sit with me and explain how everything works on that side. We really appreciate the help we have received from you all, thank you for helping us get our first house.

Gavin · 26 June 2024 · Abbotts Countrywide King's Lynn (20 High Street)

★★★★★ 5/5

Google

Daryl our mortgage broker dealt with our re-mortgage with professionalism and kindness throughout the whole process

Nicola · 26 June 2024 · Abbotts Countrywide Ipswich (139 Main Road)

★★★★★ 5/5

Google

Terell and Jasmine have been amazing with their service. We found our new apartment with their help, and they have communicated every step of the way. They explained everything so well, making the entire process smooth and stress-free. We highly recommend them for any future services and to our friends. Thank you, Terell and Jasmine!

Jinsa · 26 June 2024 · Abbotts Countrywide Ipswich (139 Main Road)

★★★★★ 5/5

Google

I would like to express how very grateful I am for Daryl Peck mortgage advisor For all his support With my mortgage renewal. Daryl was very supportive professional and informative and ensured to answer all of my queries Promptly During my time of having a mortgage I've used a number of different mortgage advisors, but Daryl is the best 😊 I have not been the most straightforward customer but he has gone out of his way to support me in making the best decisions For My future Mortgage renewal

Rebecca · 26 June 2024 · Abbotts Countrywide Ipswich (139 Main Road)

★★★★★ 5/5

Google

Jasmine and Terrell really made us feel welcome, valued and at ease throughout the whole (first) renting experience. Jasmine went above and beyond to help us achieve a very fast tenancy and we would not hesitate to recommend her. Our grateful thanks to Jasmine and to Terrell - an excellent letting team

Steve · 26 June 2024 · Abbotts Countrywide Ipswich (139 Main Road)

★★★★★ 5/5

Google

Thank you to the team at Abbots who helped us obtain our first property. Tina was fantastic and went above and beyond to help us out and keep us in the loop in regards to the property we purchased, and it was nice to have someone so down to earth on our side throughout the process. Thank you as well to Nicola for spending time with me and sharing her knowledge of how house hunting works, even before we had looked at any properties with them. Also, thank you to Ollie from the mortgage side, who although we didn’t use for a mortgage, still spent time to sit with me and explain how everything works on that side. We really appreciate the help we have received from you all, thank you for helping us get our first house.

Gavin · 25 June 2024 · Abbotts Countrywide King's Lynn (Market Place)

★★★★★ 5/5

Google

Great so far - quick to answer emails and almost always available by phone. Clear, transparent, and up front about everything. All required certificates provided.

Gerard · 25 June 2024 · Abbotts Countrywide Chelmsford

★★★★★ 5/5

Google

Very positive, helpful and friendly experience from viewing to picking up the keys. Ilya was a fantastic help regarding the viewing, questions we had after aswell as contacting the landlord over further questions. He did not make us feel our questions were an inconvenience. Joe was also extremely helpful during our interactions over the final stage. Highly recommend 👌

Natasha · 25 June 2024 · Abbotts Countrywide Chelmsford