★★★★★ 1/5
GoogleI contacted Abbots last year to inquire about their services though chose not to pursue them. Since then I have been repeatedly contacted month-to-month asking if I am interested in selling with them, or arranging a mortgage. Each time I have informed them that I am no longer selling my property and requested that they cease contacting me. The calls have continued ceaselessly.
Take a hint, I'm just not that into you!
Danny · 19 August 2024 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 26 August 2024
Thank you Danny for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a same-day viewing of the property I was interested in rending, and was able to to put down a holding deposit the next day.
The staff were helpful, and everything seemed to go very smoothly.
Ben · 19 August 2024 · Abbotts Countrywide Cambridge
Agent replied · 26 August 2024
Many thanks Ben for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic, swift service and really helpful in providing information and detail during the move-in process.
Hamish · 18 August 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Thank you Hamish for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI contacted Abbots last year to inquire about their services though chose not to pursue them. Since then I have been repeatedly contacted month-to-month asking if I am interested in selling with them, or arranging a mortgage. Each time I have informed them that I am no longer selling my property and requested that they cease contacting me. The calls have continued ceaselessly.
Take a hint, I'm just not that into you!
Danny · 18 August 2024 · Abbotts Countrywide Ipswich (139 Main Road)
Agent replied · 25 August 2024
Thank you Danny for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGemma and her team were lovely to work with and expedited the process for us.
Sarah · 15 August 2024 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
Agent replied · 29 August 2024
Thanks Sarah for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Ben · 11 August 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Thanks Ben for your 5* review.
★★★★★ 5/5
GoogleKlaudia was very helpful throughout. When the original mortgage fell through Klaudia recommended an alternative broker and it was plain sailing from then on.
Very happy with the service we got.
Seb & Lauren
Seb · 11 August 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Hello Seb & Lauren, Thank you for your terrific 5* review. We're delighted to hear that Klaudia was able to assist you effectively and that you had a smooth experience with us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGemma and her team were lovely to work with and expedited the process for us.
Sarah · 10 August 2024 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 24 August 2024
Thanks Sarah for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGemma was an amazing letting agent and the process was quick and easy. Highly recommend!
Justin · 10 August 2024 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Justin. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had a very quick an efficient move in thanks to Erika, she was very helpful and responded to all of my queries quickly. All in all everything went very smooth n I’m happy in my new home
Lee · 4 August 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Thank you for your 5* review Lee. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently used Abbots to move house. It was a pleasure from start to finish. Easy to talk to, attentive and no issue to big or small.
The whole team at Watton have been an absolute dream to deal with from start to finish. Highly recommend!!
Sam · 2 August 2024 · Abbotts Countrywide Thetford
Agent replied · 26 August 2024
Thank you Sam for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just sold our 2nd house with Abbotts but the first time with Abbotts Fakenham. After the ease of the sale first time around, it was a no-brainer to go with Abbotts again. The team at Fakenham were amazing, nothing was too much trouble for them. They kept us updated every step of the journey and made the whole process as smooth as a house sale could possibly be. Thank you Kamile and team!
Sam · 2 August 2024 · Abbotts Countrywide Fakenham
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and your kind words Sam! Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleFound a really nice place to live with Abbotts, very smooth process with viewing and agreeing to let the property. The tenancy start date was a little bit delayed but got everything sorted in the end.
Dani · 28 July 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Hello Dani, thank you for your kind words and for choosing Abbotts! We're glad to hear you found a nice place and that the process went smoothly. We appreciate your patience with the tenancy start date and are happy everything was sorted in the end. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA genuine thank you to Suzie at Abbotts, King's Lynn branch, for her help and support during numerous points of contact over the last year as she helped me secure a wonderful sea view apartment in North Norfolk. She is professional, informative and trustworthy yet thoughtful, kind and understanding in equal measure, which can be a rarity to find in the field of property and sales.
Amba · 28 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 25 August 2024
Many thanks for your outstanding comments and 5* review Amba. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad one of the best experiences with Terrell Denton, arranging a tenancy. He was so professional and so efficient and helped us navigate our agreement and kept in constant communication with us every step of the way, making sure we were comfortable. When he said he will do something he delivered! which is so rare these days! Thank you so much for lightning the stress
Jay · 28 July 2024 · Abbotts Countrywide Ipswich (46 High Street)
Agent replied · 27 August 2024
Thank you for your thoughtful 5* review Jusna! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA genuine thank you to Suzie at Abbotts, King's Lynn branch, for her help and support during numerous points of contact over the last year as she helped me secure a wonderful sea view apartment in North Norfolk. She is professional, informative and trustworthy yet thoughtful, kind and understanding in equal measure, which can be a rarity to find in the field of property and sales.
Amba · 27 July 2024 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 24 August 2024
Many thanks for your outstanding comments and 5* review Amba. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad one of the best experiences with Terrell Denton, arranging a tenancy. He was so professional and so efficient and helped us navigate our agreement and kept in constant communication with us every step of the way, making sure we were comfortable. When he said he will do something he delivered! which is so rare these days! Thank you so much for lightning the stress
Jay · 27 July 2024 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 26 August 2024
Thank you for your thoughtful 5* review Jusna! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBethany has been amazing!
Amelia · 26 July 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Amelia, thanks for your lovely 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Erika Mikalociute from Abbotts Letting Agents.
She was absolutely brilliant in finding a place for me and my family. I wish you continue the same way for everyone in the future.
Issam · 26 July 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 25 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteve Huff was our mortgage advisor and he was absolutely amazing. He answered any questions we had and made it so easy for us to buy our first ever house. 10/10 would recommend!!
Abby · 26 July 2024 · Abbotts Countrywide Downham Market
Agent replied · 25 August 2024
Many thanks Abby for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing everyone went above and beyond also Nicola super star thank youu very much
Chelsea · 26 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 25 August 2024
Thank you for leaving us your superb 5* review Chelsea. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoanne recently helped me when buying my new home and was excellent! She was very friendly and professional and helped me navigate the whole process. Thank you!
Jack · 26 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 25 August 2024
Thank you for taking the time to leave us your 5* review Jack! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoanne Dilley, you have been professional, courteous and supportive. Your flexibility and pragmatism is a credit to your profession. Thank you once again, it is a shame not all estate agencies have the same approach to customer service. I sincerely hope your vendor recognises that without you I would have walked away. Babs
Babs · 26 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 25 August 2024
Hi Babs, thank you for your kind words about Joanne. We are delighted to hear about your positive experience with her. We strive to provide excellent customer service and we appreciate your feedback. If you have any further comments or questions, please feel free to reach out to us. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Abbotts has been nothing but positive.
My agent Joanne Dilley could not have been more hardworking and resilient and positive to secure this sale.
The company itself could not of been more supportive and reassuring.
I was kept informed at every stage.
Simon · 26 July 2024 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 25 August 2024
Thank you for your 5* review Simon. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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