★★★★★ 5/5
GoogleI would highly recommend Brady and her team. They offer an exceptional professional, whilst friendly and helpful service.
Easy to contact and return calls and emails promptly, keeping you updated with what is happening.
Jacalyn · 23 May 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 23 August 2026
Thank you for your kind words! Our team is committed to providing exceptional and friendly service to all of our clients. We strive to be easily accessible and keep you informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDarcy, has been amazing every step of the way through the buying process, always happy to answer all of my questions and flexible with viewings. I would recommend using Abbotts in stowmarket.
Georgina · 23 May 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 23 August 2026
Providing exceptional service and making the buying process easy for our customers is our top priority. We are thrilled to hear that Darcy went above and beyond your expectations. Thank you for choosing Abbotts in stowmarket, we truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat communication from start to finish. Property sold in 6 days. Very pleased with the service we received.
Steven · 23 May 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 23 August 2026
We pride ourselves on excellent communication and speedy results. It was a pleasure helping you sell your property in just 6 days. We greatly appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleUnfortunately, zero stars is not an option.
Based on my recent experience, I would strongly advise others to avoid engaging with this company if possible. Initially, the process appeared to be handled well. However, communication quickly deteriorated, emails went unanswered, and phone calls were not returned.
On the day of completion, we were informed that the property had not been cleared, despite raising this concern from the outset and receiving repeated assurances from Jennifer Blake, who conducted the initial viewing. She confirmed that the clearance was arranged and that she would personally check the property once it was completed. This did not happen.
As a result, we are now facing a clearance bill of approximately £2,500 before we can even begin cleaning the property.
If you do find yourself having to deal with this company, I genuinely wish you the best of luck.
Greg · 23 May 2026 · Abbotts Countrywide Cromer (41 Prince of Wales Road)
Agent replied · 23 August 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have just bought our first house with Abbotts. They were extremely helpful when showing us round the property and more knowledgeable about work that might need doing that other estate agents that we have spoken too. We had a strict deadline for completion which Clarissa amazingly managed to meet through lots of hard work for which we are grateful. We completed within 6 weeks of offer acceptance.
Robert · 11 May 2026 · Abbotts Countrywide Cambridge
Agent replied · 11 October 2026
Thank you for choosing Abbotts for your first home purchase! It was our pleasure to assist you throughout the process and we are so happy to hear that our team was helpful and knowledgeable. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an excellent renting experience with Abbotts in Cambridge. The collaboration was smooth and clear at every stage of the process. Megan McFarlane was incredibly helpful and assisted me throughout, from the initial enquiry right through to moving in. Communication was always prompt and professional. Highly recommend Abbotts and Megan in particular, a truly seamless letting experience.
Kyrylo · 11 May 2026 · Abbotts Countrywide Cambridge
Agent replied · 11 October 2026
Thank you for sharing your experience with Abbotts in Cambridge! We are so glad to hear that you had a seamless letting experience with Megan's assistance. Our team prides ourselves on clear communication and making the renting process as smooth as possible. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleI had already left a review and had a phone call from somone in the Thorpe bay branch asking me to take it down. They told me it wasn't them who sold the house and they wouldn't have done what I'm about to explain. My parents put an offer in on a property and so did one of the agents friends, initially the friend of the agent had put an offer in at £370k then we put an offer in at £400k. Then all of a sudden the friend has put the same offer which isn't a problem. What the problem is is that your agents lied to the vendor saying there friend was ready to go when 2 months later the house is still stc they was as ready to go as my parents was. We never got asked to put a counter offer in or even thought about. If you do business all through back doors I don't think this is very professional and have already taken this further because there should be a fair chance for all. Also not lying to the vendor saying that the person is ready to go when they full well wasn't isn't a good move
Jack · 13 April 2026 · Abbotts Countrywide Southend-on-Sea
★★★★★ 5/5
GoogleWe've had a fantastic experience so far with Abbotts Estate Agents. A big thank you to Darcy, Hayden, and Brady for their hard work and support throughout the process. They're proactive, confident and genuinely care about being about to meet your expectations and requirements. They've been quick to respond to and deal with any issues and always put 110% effort and energy into making sure you're a happy client.
They managed to secure a buyer for my property within just a few weeks, which was incredibly impressive, especially given the current market. On top of that, they also helped us to successfully secure an offer on a new house through them, making the whole experience smooth and efficient.
Communication has been excellent from start to finish. They kept all parties well-informed and are always quick to respond to any questions we have, which has, so far, made a potentially stressful process feel much more manageable!
I’d highly recommend Abbotts to anyone looking to buy or sell. They're a professional, proactive, and genuinely helpful team.
Roseanne · 10 April 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
Thank you for the glowing review! We are thrilled to hear that you had a fantastic experience with our team at Abbotts Estate Agents. Our team strives to exceed expectations and provide top-notch service, and we're so glad to hear that Darcy, Hayden, and Brady were able to do just that. We hope to continue to support you and meet all of your real estate needs. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA very helpful team from beginning my purchase to completion! They would go the extra mile to make you feel your move was as important to them as it was to you!
Anne · 9 April 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Thank you for the amazing review! Our team strives to make every customer's experience as smooth and important as possible. We are so glad to hear that we could be of assistance from beginning to end. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleRating only, no written review.
Keith · 9 April 2026 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 13 April 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
★★★★★ 5/5
GoogleI just want to say the BIGGEST thank you to Peter for all his help! Due to a big problem to do with a landlord withdrawing 2 days before key handover we were facing very scary times but thanks to Peter we are now in a lovely home with so much space for our children! He worked so so hard all hours under the sun to make sure we still had a property to move into on the day we had planned! I have never met anyone who cares about tenants as much as he does and his experience and knowledge really shown through! I will forever be so so grateful that we had Peter helping us, this is something I will never forget. He really is the most amazing person. Thank you so much
Jade · 8 April 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for your review! We are so happy to hear that Peter was able to assist you in finding a new home for your family. Our goal is to always ensure the best possible outcome for our tenants and we are thrilled that Peter's hard work and dedication made your move a success. We truly appreciate your kind words and will make sure to pass them along to Peter. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleShane has been great. Really professional and has always gone over and above to help me in selling my home. Would not hesitate to use him again!
Lynne · 8 April 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for the kind words! It was a pleasure working with you and I'm so happy we could help sell your home. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience using abbotts Lettings, I have been a landlord for many years and have had mixed experiences with agents, but Ian, Martyna, Suzie and Jhelisa are a real credit to the company they kept me up to date along the whole process and found some great tenants for me. Thank you again
Graham · 8 April 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for choosing Abbotts Lettings! We are thrilled to have provided you with a great experience. Our team is dedicated to keeping all our clients updated and finding the best tenants. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner had a really positive experience with Abbotts and genuinely felt well looked after throughout the entire process. From the very first enquiry, the team was responsive, professional, and approachable, making everything feel straightforward and stress-free. Especially Ian and Martyna
Faith · 8 April 2026 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 15 April 2026
Thank you for choosing Abbotts! We're thrilled to hear that you and your partner had a positive experience with our team. It's our goal to make the buying process stress-free and we're glad that Ian and Martyna made it feel straightforward. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbbotts provided a professional responsive service especially when the first sale fell through and new buyers were found very quickly. Would recommend and use again if necessary
Paul · 6 April 2026 · Abbotts Countrywide Southend-on-Sea
Agent replied · 13 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 6 April 2026 · Abbotts Countrywide Rayleigh
Agent replied · 13 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 5/5
GoogleI inquired about a property for rent and spoke to Alex who managed to set up a viewing for the property an hour later which I then met rose who showed me around and from there the girls were first class with everything they had my checks and all paperwork ready within 72hrs they took care of everything that needed to be done kept me informed at all times and within a week I was moved in to my new home I can not fault them at all very professional and very quick thank you girls for a great smooth transition
Lee · 6 April 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
"Thank you for taking the time to write a review! We are thrilled to hear about your positive experience with our team. We strive to provide efficient and professional services for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe staff were really helpful and informative. Supported through out the process.
Karolinhepzibha · 6 April 2026 · Abbotts Countrywide Basildon
Agent replied · 13 April 2026
Thank you for your wonderful review! We strive to provide top-notch support and guidance to our customers throughout the entire process. We are thrilled to hear that our staff was helpful and informative. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service, first class integrity. Very helpful and friendly!
Norman · 6 April 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 13 April 2026
"Thank you for your kind words! We are dedicated to providing excellent service and maintaining the highest level of integrity. We are so glad to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience using abbotts Lettings, I have been a landlord for many years and have had mixed experiences with agents, but Ian, Martyna, Suzie and Jhelisa are a real credit to the company they kept me up to date along the whole process and found some great tenants for me. Thank you again
Graham · 6 April 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for choosing Abbotts Lettings! We are thrilled to have provided you with a great experience. Our team is dedicated to keeping all our clients updated and finding the best tenants. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner had a really positive experience with Abbotts and genuinely felt well looked after throughout the entire process. From the very first enquiry, the team was responsive, professional, and approachable, making everything feel straightforward and stress-free. Especially Ian and Martyna
Faith · 6 April 2026 · Abbotts Countrywide King's Lynn (20 High Street)
Agent replied · 13 April 2026
Thank you for choosing Abbotts! We're thrilled to hear that you and your partner had a positive experience with our team. It's our goal to make the buying process stress-free and we're glad that Ian and Martyna made it feel straightforward. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a positive experience with Abbots, any question we had it was promptly addressed and all staff was super useful and polite. Thank you
Catalina · 6 April 2026 · Abbotts Countrywide Ely
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled that our team at Abbots was able to provide prompt and helpful service for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDuring our recent house search, we met Kamile Norkunaite of Abbotts Downham Market. Her friendliness and professional approach helped us reach our decision. Of all the estate agents we went through, Kamile was one of those who stood ahead of the others.
Steve · 6 April 2026 · Abbotts Countrywide Downham Market
Agent replied · 13 April 2026
Thank you so much for taking the time to leave this kind review, it means a lot to us! We are thrilled to hear that Kamile provided you with exceptional service during your house search. We will be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMyself & My wife could not fault the Downham site! From start to finish Stephen Huff & his team have been nothing but accommodating, understanding & commutative from the very first day we stepped inside to the very last day of exchange/completion,
They are a very welcoming team, who go above & beyond for their clients, no questions are too silly, no judgements made, nothing has ever been a bother, we are really grateful to them for making our family home a reality & being alongside us every step of the way!
Alfie · 6 April 2026 · Abbotts Countrywide Downham Market
Agent replied · 13 April 2026
Thank you for the kind words! Our team at Downham site takes great pride in making sure our clients feel heard, supported, and accommodated every step of the way. It's a joy to see your family's dream home come to life, and we're grateful to have been a part of your journey. Kind regards, Lucy, Customer Feedback and Support Team
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