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Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more

4.6

★★★★★ Excellent

3,512 reviews across 38 offices and 2 platforms

www.abbotts.co.uk/forsaleoffice/watton/6

Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.

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4.6 / 5

3,509

Reviews on Google

All 38 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,476 reviews on Google only. Show every review

5/5

Google

Had an easy and smooth experience with finding a new property. Jamie from Abbotts made the transition cheerful and quick. We got through the contracts in the end and finally got the keys to the property. Very happy and satisfied, Thank you Jamie from Abbotts *****

RG · 3 August 2025 · Abbotts Countrywide Basildon

Agent replied · 2 September 2025

"Thank you for trusting us to help you find your new property. We're thrilled that Jamie from Abbotts provided you with a cheerful and quick experience that met your expectations. Congratulations on getting the keys and we wish you all the happiness in your new home!" #HappyCustomers #SmoothTransition #AbbottsRealEstate Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I visited the Abbotts office in Basildon and had a great experience. The staff were extremely friendly and helpful, they took the time to go through all my options based on my price range and helped me understand what would suit me best. I felt really supported throughout the whole process. I would highly recommend! Thanks to Jamie, Alexandra and Chris!

Jo · 3 August 2025 · Abbotts Countrywide Basildon

Agent replied · 2 September 2025

Hello Jo, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a great experience with our team in Basildon. Jamie, Alexandra, and Chris will be delighted to know they made such a positive impact on your visit. Best regards, Lucy, Customer Relations Team

1/5

Google

Tried to get in contact with them several times about a valuation left 2 messages a week apart on their answer phone which says they will call back and still not heard anything. Tried the other option today and it still goes to voicemail so didn’t bother trying a 3rd message. Even if they are not wanting to take on any more property I do think it is police to return calls.

Caitlin · 2 August 2025 · Abbotts Countrywide Cambridge

Agent replied · 30 December 2025

Hello Caitlin, Thank you for sharing your experience with us. I'm sorry to hear about the difficulties you've faced in trying to reach us for a valuation. Please contact us at EAComplaints@Connellsgroup.co.uk so we can address this matter promptly. Best regards, Lucy, Customer Relations Team

5/5

Google

I’ve had a very positive experience with Abbotts. I applied for a small studio to rent and Annabelle was very friendly and professional throughout the process. The application process was clear and straightforward, and Annabelle kept me consistently updated.

Martina · 31 July 2025 · Abbotts Countrywide Cambridge

Agent replied · 30 December 2025

Thank you for sharing your experience! We take great pride in providing exceptional customer service and are thrilled to hear that Annabelle was able to make your rental application process clear and stress-free. We hope you enjoy your studio and look forward to your continued satisfaction with Abbotts. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Jack & Zack were really excellent with their communication - responded to our enquiry in a timely manner, were attentive and polite. Would certainly recommend!

Sara · 31 July 2025 · Abbotts Countrywide Ely

Agent replied · 13 April 2026

Thank you for the kind words! We pride ourselves on excellent communication and it's great to hear that Jack & Zack delivered. We appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I was looking at a few properties to rent recently and Jamie @ Abbots really helped me increase my knowledge of when coming to look for one. Not only was he kind and friendly but the knowledge of each property that was discussed was extensive. Thanks

Elizabeth · 31 July 2025 · Abbotts Countrywide Basildon

5/5

Google

I can't speak highly enough of Abbotts Agency, and in particular, Terrell and Yuillia. From start to finish, they were the definition of professionalism and care, knowledgeable, friendly, and consistently courteous. It was clear from every interaction that they genuinely wanted to help, not just go through the motions. Whether it was by email or phone, they always kept me fully informed and up to date at every stage. Their communication was excellent, and I never felt out of the loop or like I was chasing them, they were always one step ahead. I honestly cannot fault them. If you're looking for an agency that combines expertise with real human warmth, Terrell, Yuillia, and the team at Abbotts are outstanding.

Mr · 31 July 2025 · Abbotts Countrywide Ipswich (139 Main Road)

5/5

Google

I have been very nervous and stressed looking for a new place to call home. Dritan and Nathaniel, the lettings team, have been absolutely fantastic in reassuring me and helped me to acheive my goal and they have kept me updated throughout. I couldnt have asked for a better place to let with. Thank you both!

Amy · 31 July 2025 · Abbotts Countrywide Colchester

5/5

Google

Definitely a five star Sam has shown us her professionalism! But most of all her understanding kindness and help From April and George

April · 24 July 2025 · Abbotts Countrywide Downham Market

Agent replied · 13 April 2026

Many thanks for your marvellous 5* review . Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a great experience with Abbotts as a tenant finding a new property. I had a viewing with Sean, and then Kerry helped me secure the rental. They went above and beyond to help me, and the process wasn't too complicated at all. Thanks guys!

G · 17 July 2025 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

Agent replied · 13 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Diane and Hannah were great through the whole process guiding us all the way with our first property purchase. Adam from Countrywide mortgages was incredible helping us to get the deal fit for purpose. Thank you.

Steven · 15 July 2025 · Abbotts Countrywide Thetford

5/5

Google

Very quick start to finish sale, very good communication and chasing up things for me.

Gary · 15 July 2025 · Abbotts Countrywide Thetford

Agent replied · 14 August 2025

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We had a fantastic experience working with Euan (Abbotts Attleborough) throughout our home-buying journey. From the very first viewing to completion, he was consistently professional, knowledgeable, and genuinely supportive. As first-time buyers, we had a lot of questions, and Euan was always patient and quick to respond with clear, honest answers. What really stood out was his friendly and approachable manner, he never made us feel pressured and always gave us the space to make decisions in our own time. He kept us well-informed at every stage, making the process much smoother than we expected. When it came to making our offer, we felt it was competitive, and what really impressed us was the absence of any pressure tactics. Within the hour, Euan informed us that our offer had been accepted, without any attempt by Abbots to push us higher or “squeeze” more out of us. It was a refreshingly honest and straightforward experience that built immediate trust. As we moved towards exchange and completion, Euan remained incredibly accessible and helpful. He was always available to take our calls and messages, relaying questions to the sellers, everything from serious conveyancing queries to simple details we needed for our home insurance. No question was too small or too much trouble, which made a huge difference in giving us peace of mind. Thanks to Euan, we’re now happily settled in a home we love, and we couldn’t be more grateful. We would highly recommend him to anyone looking to buy! Thanks again, Elliott & Natasha

Elliott · 15 July 2025 · Abbotts Countrywide Attleborough

Agent replied · 13 April 2026

Hello Elliott and Natasha, Thank you so much for your wonderful 5* review! We're thrilled to hear about your fantastic experience with Euan at Abbotts Attleborough. It's great to know that his professionalism, knowledge, and supportive nature made your home-buying journey smooth and enjoyable. We're delighted that you felt comfortable and well-informed throughout the process, and we truly appreciate your kind words and recommendation. Congratulations on your new home! Best wishes, Lucy, Customer Relations Team

5/5

Google

I’m in the process of purchasing a property in Cromer through abbotts of Cromer. The main person I’ve been dealing with is Alex noakes who has been first class and who has gone over and above to assist me in the purchase thank you. I would highly recommend using abbotts of Cromer.

Lee · 15 July 2025 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

Agent replied · 13 April 2026

Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Really great service from Yuliia and the team at Ipswich, hassle free and efficient at all stages of rental, highly recommended.

Matthew · 14 July 2025 · Abbotts Countrywide Ipswich (139 Main Road)

Agent replied · 12 September 2025

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

"I'm thoroughly impressed with Abbotts. Yulia Arnauta was absolutely amazing - her professionalism, communication, and dedication made the entire renting process smooth and stress-free. I'm so grateful for her help in finding my perfect place. Highly recommend Abbotts Agent and Yulia's expertise.😊😊 …

Lilian · 14 July 2025 · Abbotts Countrywide Ipswich (139 Main Road)

Agent replied · 12 September 2025

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

I’m in the process of purchasing a property in Cromer through abbotts of Cromer. The main person I’ve been dealing with is Alex noakes who has been first class and who has gone over and above to assist me in the purchase thank you. I would highly recommend using abbotts of Cromer.

Lee · 13 July 2025 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

Agent replied · 13 April 2026

Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

We started the process with Sophie at the Chelmsford office back in February, told the property was chain free and the sale would be quick. Neither were true. The vendor said she’d rent to avoid delays, that commitment vanished. When we …

J · 13 July 2025 · Abbotts Countrywide Chelmsford

Agent replied · 13 April 2026

Hello J M, Thank you for sharing your experience with us. I'm sorry to hear about the … More

5/5

Google

I tried all of the estate agents in Chelmsford to try and get a place to rent for me and my little girl. They all turned their noses up at me except for this estate agents. They were so helpful and Olivia has been lovely all the way …

Emma · 13 July 2025 · Abbotts Countrywide Chelmsford

Agent replied · 13 April 2026

We are overjoyed to hear that we were able to provide you with a positive rental experience! Our team strives to provide exceptional service to all of our clients and we are happy that Olivia was able to assist you in finding a new home. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Ty and Olivia have been excellent throughout my move to Essex. Even with troubling issues with my flat, they have been excellent in there reponse and have been highly attentive, professional, and very helpful, and I highly recommend Abbots!

Escupudantay · 13 July 2025 · Abbotts Countrywide Chelmsford

Agent replied · 13 April 2026

Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

You don't often come across an estate agency this responsive, human and easy to deal with. What could've been a stressful process is feeling smooth and well-supported. …

Harry · 13 July 2025 · Abbotts Countrywide Chelmsford

Agent replied · 13 April 2026

Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service from Cheryl, Leanne, Nathan and Josh with selling our property. All are very friendly as well as being professional. Good communication throughout the selling of our property. Thank you to Cheryl for your support during the whole process after accepting our offer and leading up to completion. I've had poor experiences in the past with other local Estate Agents and can safely say that I would have no hesitation in recommending Abbotts.

Karen · 13 July 2025 · Abbotts Countrywide Beccles

Agent replied · 13 April 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

Incompetence doesn’t begin to describe Abbotts. My partner and I first listed two properties for sale with Abbotts in December …

Liam · 13 July 2025 · Abbotts Countrywide Norwich (2 Riverside Centre)

Agent replied · 13 April 2026

Thank you for your feedback. We apologise for any inconvenience or frustration you experienced while working with us. We strive to provide the best service possible and we will take your comments into consideration to improve our processes … More

5/5

Google

I have moved many times now and can honestly say that using Abbotts was my best experience with an estate agent. I have previously rated highly another agent but they asked for a review as soon as I offered which in my excitement I did. …

Richard · 13 July 2025 · Abbotts Countrywide Norwich (2 Riverside Centre)

Agent replied · 13 April 2026

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

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Questions about Abbotts Countrywide

Which Abbotts Countrywide office has the most reviews?

Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.

Where are the Abbotts Countrywide offices?

The 38 Abbotts Countrywide offices, by town:

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