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Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more

4.6

★★★★★ Excellent

3,512 reviews across 38 offices and 2 platforms

www.abbotts.co.uk/forsaleoffice/watton/6

Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,509

Reviews on Google

All 38 offices

The Trusted Agent logo

3.6 / 5

3

Reviews on The Trusted Agent

All 38 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,476 reviews on Google only. Show every review

5/5

Google

We recently had Chloe from Abbots Colchester come out to value our property, and we were incredibly impressed. She was punctual, lovely to deal with, and exceptionally knowledgeable about the local market. She gave us clear, honest advice without any high-pressure sales tactics. Highly recommended!

Bob · 23 July 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

"Thank you for your stunning 5* review! We are delighted to hear about your positive experience with Chloe. She is a valuable member of our team and we pride ourselves in providing exceptional service to our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Worst Agency ever especially Letting Department, they do not respond to emails nor answer the phone. Countless Emails sent to Nathaniel but no response lack of professionalism and they have been holding my deposit for weeks now won’t return it back just went quiet no communication or respond back to emails. I just want my deposit back please see no need to be fighting or Abbotts withholding it when the check-out inspection was completed and no deductions were identified

Carly · 23 July 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Didn’t have the chance to go through a full purchase with these guys however had a viewing and a discussion about putting in an offer and Chloe Stuttle was fantastic at the viewing, extremely professional and friendly. Post viewing I tried to put in an offer which again Chloe helped with. Following this Chloe has made the effort to check in on my journey as a first time buyer always being friendly, professional and knowledgeable. Highly recommend.

Sam · 23 July 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team, especially with Chloe. Our goal is to make the home buying process as smooth and enjoyable as possible, and we're so glad we could assist you on your journey. Thank you for recommending us. Kind regards, Lucy, Customer Relations.

1/5

Google

Not a knowledgeable agent other ones in the area are a lot better and more reliable. Not reputable at all and very unprofessional. Wouldn’t recommend using this agent.

Julie · 23 July 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Really helpful team. Finished the move into a rent property within one week and really reliable all the way through.

Rhys · 23 July 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a positive experience with the recent letting of my property. I found the entire process to be handled both professionally and swiftly.

R · 23 July 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you for sharing your feedback! We are delighted to hear that you had a positive experience with our letting services. Our team takes pride in providing professional and efficient service to all our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you everyone. A very professional service and would definitely use you again. I would highly recommend Abbotts .

Janet · 23 July 2026 · Abbotts Countrywide Chelmsford

Agent replied · 23 August 2026

Thank you so much for your positive feedback and for choosing Abbotts! We are thrilled to hear that you had a great experience with our professional service. We look forward to the opportunity to serve you again and appreciate any recommendations you may have. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Olivia and Tyrone have been absolutely outstanding helping me find new tenants for my rental property. Their professionalism, attention to detail and communication throughout has been fantastic and I would highly recommend their services to anyone - thank you!

Mike · 23 July 2026 · Abbotts Countrywide Chelmsford

Agent replied · 23 August 2026

Thank you so much for your kind words! We strive to provide exceptional service to all of our clients and we're thrilled to hear that Olivia and Tyrone were able to exceed your expectations. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

5 star estate agent! Would highly recommend, if you value a great communication and professionalism. Special thanks to Darcy who led our case. Brady is friendly and professional. Dog friendly office too which is a bonus! Thank you guys for all your help!!!

Anna · 23 July 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)

Agent replied · 23 August 2026

Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience with our estate agent, Darcy. Our team takes pride in providing excellent communication and professionalism to our clients, and we are so glad that you noticed. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a fantastic experience working with Megan McFarlane during my application process for 22 New Hall Lane. She made everything progress incredibly smoothly and was helpful, professional, and efficient from start to finish. I highly recommend Megan and the team at Abbotts Cambridge for their excellent service!

Sahil · 11 July 2026 · Abbotts Countrywide Cambridge

Agent replied · 11 October 2026

Thank you, Sahil, for your wonderful feedback! We're thrilled to hear that Megan provided you with such excellent service during your application process for 22 New Hall Lane. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

We rented a place through abbotts at the beginning of the year, and the service we received when moving in was appalling. I’d like to note the property is fully managed by Abbotts, now i’m not sure if this is because we are first time renters, and they thought they could pull a fast one but the property had not been cleaned, there was still old cuttlery and food in the dish washer, cobwebs everywhere, pencil all over the walls, coffee residue all over the kitchen sides, to name a few! The Oven was broken, we had no hot water (which costed loads on electric) I had to pay a cleaner and we are yet to be compensated for any of this. Whilst we are still in the property and have now made it a home, I would not recommend this estate agency.

Summer · 11 July 2026 · Abbotts Countrywide Cambridge

Agent replied · 11 October 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Highly recommend Dritan Tahiraj at Abbotts Colchester. He was incredibly helpful from start to finish, guiding us through the letting process until we successfully secured our home. Excellent and professional service. Thank you so much Mate. 🌹 💐 🏵 …

Diyari · 23 June 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

Thank you for choosing Abbotts Colchester! We are thrilled to hear about your positive experience with Dritan Tahiraj and our team. We take pride in providing excellent and professional service to our clients. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I had a wonderful experience working with Dritan to rent my new room in the city centre. He is a truly supportive and caring person who goes out of his way to make sure everything is sorted out perfectly. His polite, patient, and gentle nature made the whole process completely stress-free. You can tell he genuinely loves helping people secure their homes happily and comfortably. Highly recommended!

Erfan · 23 June 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Impeccable and flawless service throughout shown by Josh & Rhesa. Any problems or concerns were dealt with immediately without hesitation or concern. They really made a stressful period calming and met every need that we required. Would highly recommend to everyone! Thank you for your time and support from the first day to the last, it has been a pleasure from us all.

Luke · 23 June 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you for your kind words! We are thrilled to hear that Josh & Rhesa provided impeccable and flawless service. It's our goal to make every client's experience stress-free and we're happy to have met all your needs. Thank you for recommending us, it means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Had such a positive and welcoming experience with the team here especially Olivia. She was super supportive, approachable and professional helping us find our apartment and with any questions/things that needed fixing she also found us solutions which I’m extremely thankful for! Would 10/10 recommend property searching with Abbots - thanks again

Jade · 23 June 2026 · Abbotts Countrywide Chelmsford

Agent replied · 23 August 2026

Thank you so much for your 5-star review! We are thrilled to hear that Olivia and our team provided a positive and welcoming experience during your property search. It's our pleasure to assist with any questions or concerns and we're happy we could find solutions for you. Thank you for choosing Abbots - we truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

I had an extremely disappointing experience when I came close to buying a property through Abbotts Stowmarket. They effectively lead me on for well over a month, making me believe that I had placed an acceptable offer on a property, and that the vendor just needed more time to find onwards, only for them to then inform me at the very last second that another party had come in with an offer... how convenient. It’s clear that these agents used me as nothing more than bait, a useful idiot, to force the sale to go to best and final offers and to get their client a bigger offer, having led me down the garden path for weeks. We all know that estate agents deploy these shady tactics, but it’s still extremely disappointing to fall victim to them. I would not recommend buying through Abbotts Stowmarket, but you’ll probably do quite well selling through them TBH, as they seem to deploy these unsavoury tactics against perspective buyers and exploit their trust and goodwill. A real shame.

Samuel · 23 June 2026 · Abbotts Countrywide Stowmarket (42 Ipswich Street)

Agent replied · 23 August 2026

Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

May as well unplug the phones as never answer them and don't respond to messages we leave. Still waiting for a deposit to be returned to us since March, promise to update via email however never do. Pathetic excuse for an estate agents.

Zachery · 23 June 2026 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

Agent replied · 23 August 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Just moved into a rental flat with Abbotts, Mackenzie has been super helpful throughout. Great communication and friendly - it's been a speedy, smooth, stress-free process, thank you Mackenzie and Abbotts

Katie · 23 June 2026 · Abbotts Countrywide Cromer (41 Prince of Wales Road)

Agent replied · 23 August 2026

"Thank you for sharing your experience with Abbotts! We're so glad Mackenzie provided excellent communication and helped make your move stress-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently completed on a house purchase with Abbotts and if it was not for Chloe we would not have had the keys yet. She did an impeccable job at staying on top of both sides of the purchase and kept us up to date on everything. She is a true asset to the team at Abbotts Colchester.

Ruben · 23 May 2026 · Abbotts Countrywide Colchester

Agent replied · 23 August 2026

Thank you for your excellent 5* review! We are so glad to hear that Chloe was able to make your house purchase a smooth and successful one. We are lucky to have her as part of our dedicated team at Abbotts Colchester. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Big shout out to Eve who was brilliant from day 1 of our recent purchase. All our questions & concerns were answered very quickly as well as the negotiations. Can’t recommend Eve and Abbotts enough. Also a big thanks to Lisa aswell

Steve · 23 May 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you so much for your wonderful 5* review, we're thrilled to hear that Eve and Lisa provided such exceptional service for your recent purchase. We take pride in our team's dedication and we're always here to answer any questions or concerns you may have. Your recommendation means the world to us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We just purchased our first home with Abbotts and I honestly can’t speak highly enough of Eve. We were having issues with communication with our solicitors, I mentioned it to Eve and she kept me in the loop with everything from both sides by cc’ing me in emails and giving me regular calls. I’d use Abbotts again in a heartbeat just because of how great she was! Thanks you Eve & Abbotts team! :) x

Ashleigh · 23 May 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you so much for your kind review! We are thrilled to hear that you had a positive experience with Eve and the rest of our team at Abbotts. We pride ourselves on excellent communication and are grateful for your trust in us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rhesa and Lisa and the team at Rayleigh have been very helpful. Thank you for all your help with our property

Carl · 23 May 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you for your kind words! We are thrilled to have provided exceptional service for your property. Our team at Rayleigh is always ready to assist in any way possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely flawless. No nonsense, If i asked a question, I got an answer. Many thanks to Eve for keeping it simple 👌. Also got a surprise welcome pack/box with some goody's in once I completed my purchase.

Christopher · 23 May 2026 · Abbotts Countrywide Rayleigh

Agent replied · 23 August 2026

Thank you for your kind words! Our team is dedicated to providing exceptional customer service and making your experience with us as easy and enjoyable as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Olivia and Tyrone from Abbotts Chelmsford could not have been more helpful. They supported us in finding a high quality new home in a short space of time. Would definitely recommend!

Erin · 23 May 2026 · Abbotts Countrywide Chelmsford

Agent replied · 23 August 2026

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

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Questions about Abbotts Countrywide

Which Abbotts Countrywide office has the most reviews?

Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.

Where are the Abbotts Countrywide offices?

The 38 Abbotts Countrywide offices, by town:

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