Trusted Agent profile · Norfolk, Suffolk, Essex and more
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★★★★★
3,512 reviews across 38 offices and 2 platforms
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
GoogleA big thankyou to the team at Abbotts for selling my home. Colin, Paul & Kim were helpful and professional at all times and made the process as painless as possible and always a pleasure to deal with. I would highly recommend them
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
5/5
GoogleThey took the time to listen and they also were very helpful and polite. Highly recommended. A special mention to Tom for his time today much appreciated.
Thank you Jaeson for your 5* rating and recommendation. Kindest regards, Mark
4/5
GoogleRating only, no written review.
5/5
GoogleHad Patrick come out and value my house giving some great advise and linked me up with Jess for mortgage advice. Very honest advise when compared to the other agents used for valuation. As it was looks like we will part exchange if we didn't would have sold through Abbots.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleShe has done it again! Thank you Bryony for your usual efficient, caring service and finding us another excellent tennant. Dave Hynes
Thank you David for the excellent 5* review of your experience with Bryony and our local Abbotts branch. Kind regards, Lucy
5/5
GoogleRecently had to ask our tenants to leave and obtain new tenants,we use the kings lynn office for all our needs and found Gemma and her team to be very helpful and nothing was too much trouble in bringing this to a successful outcome,we would have no hesitation in recommend the whole team at Abbotts letting. Thanks Steve and Rosie Jackson
Thank you for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
1/5
GoogleOnce upon a time life was all perfect never had any problem with any move or letting agent...untill i came across abbotts kings lynn..and then they screwed me big time ..so much that i am still recovering after months..stay away people if you are a tenant..still tring to get hold of my security deposit...
Syed, I am sorry to read that your experience did not match your expectations. Countrywide take all feedback seriously, and I would ask that you email the full details to review@countrywide.co.uk and the Customer Relations Team will investigate and respond to you. Kindest regards, Mark
5/5
GoogleThis review is for the lettings department who i am happy to endorse with a five star rating. Livng in Dubai, Gemma Cribb in particular has led from the front and proved to be an earnest, dynamic and consumate professional with paying close attention to an owners pparticular needs. The wlole team including the affable and engaging Suzie Twiddle have supportes the letting with much grace and conviction. I look forward to working with Abbotts on my next purchase.
Thanks Ehsan for your kind comments. Best wishes, Mark
5/5
GoogleSince Abbotts Countrywide took over the management of the property I have seen a noticeable uptake in problem resolution. Their staff, especially Rebecca Carse, are bright; friendly and efficient. I would happily recommend their service to anyone, either as a tenant or a landlord.
Thank you Christopher for your glowing review and recommendation. Best wishes, Mark
3/5
GoogleMixed experiences with Abbotts as a whole, but since Rebecca Carse took over as our property manager, things have been much smoother. Very attentive and friendly, nothing seems too much trouble!
Amy, I am sorry that your experience was not as expected to start, however, I am delighted to read that Rebecca has made amends for this. Please get in touch if there is anything we can do or address at review@countrywide.co.uk Kindest regards, Mark
5/5
GoogleDan and the Lettings team in Norwich have been great. They have provided me with great advise and answer all of my questions. I have always been a little unsure about lettings my property however they made the process easy and simple. I would definitely recommend
Thank you Scott, your kind words are very much appreciated, best wishes, Mark
5/5
GoogleOllie made me feel right at home when I entered the office. Great service. He is certainly an asset to the business. Many Thanks
Thank you Harvey for your 5* review and kind comments. All the best, Mike.
5/5
GoogleDan was really helpful in finding me a student property and provided really good knowledge. I would definitely recommend him and the company.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleReally pleased with Becki Coleman's work on my behalf. She has restored my faith in Abbotts
5/5
GoogleExcellent service from going onto the market to completion, highly recommended
Many thanks Amanda for the excellent 5* review and recommendation. Kind regards, Lucy
5/5
GoogleWe had an appointment with Abbott’s this afternoon in regards to a valuation for selling our property in the coming months. The appraisal manager who attended the appointment was Mr Simon Taylor, who arrived promptly on time for the …
Thank you Clive for your glowing review regarding the service Simon provided. Best wishes, Mark
5/5
GoogleHad a great experience using Abbotts on the purchase of our first property. Braydn was efficient with coming back to us with any queries we had and consistently keeping us updated as the sale progressed!
Many thanks Joel for the fantastic 5* review of your experience with our Abbotts Countrywide team. All the best settling into your first property. Kind regards, Lucy
4/5
GoogleEngaged professionally with well thought through actions and outcomes.
Many thanks Rob for this kind review. Best wishes, Lucy
5/5
GoogleThanks Becki for being prompt and informative with regards to the electrics updates
Thank you for your 5* review!
5/5
GoogleI have recently dealt with the lettings team in Ipswich to find a rental property. My requirements were very specific, the lettings team listened to my situation and worked hard to find something suitable. I will defiantly be renting through Abbotts again.
Thank you Laura for your and glowing 5* review of our local Abbotts team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
1/5
GoogleAbsolutely shocking, I have never ever in my life been made to feel the way I did. The estate agent Dale was so rude, he was offensive and unhelpful. His attitude was one of the worst I've ever experienced, he was not interested in my property, undervalued it by at least 10,000 and made derogatory comments about the previous occupants. He was both patronising and obnoxious and incredibly rude even making comments about my personal situation.
Good morning Helen, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy
5/5
GoogleVery Helpful, I felt secure knowing I was being guided by a team of professionals.Any problems or queries were dealt with quickly and efficiently. I was new to the whole process but felt confident and secure with each step. Will be happy to use this team again.
Thanks Tariq, it is always a pleasure to read such kind words. Best wishes, Mark
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
