5/5
Thank you Harry Stoner.
Agent replied
Thank you Shujie for your 5* review. All the best, Mike.

Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 2 platforms
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
Thank you Harry Stoner.
Thank you Shujie for your 5* review. All the best, Mike.
5/5
Effective marketing, prompt and pleasant service house sold within a few weeks. Many thanks to all at Abbotts
Dear Ms Taylor, Congratulations on the sale of your property. It is great to learn that you were supported accordingly. Kind Regards, Sarah
4/5
Just purchased a property through Abbotts, Harry Stoner was the agent dealing with this. I found Harry to be very professional, promptly dealing with any queries I had. The purchase went through smoothly and I thank Harry for his partin that. I wouldn’t hesitate to engage Harry again for future property purchases or sales.
Thank you Keith for such a wonderful review about Harry at our Abbotts branch and I am pleased to see he provided you with a good service. We do always aim to provide a 5* service and as such I would like to invite you to discuss how we could have achieved that elusive 5th star via review@countrywide.co.uk. Best wishes, Scott
5/5
Hi, I would like to say three months ago I bought a property through this agency and I found it very well. Thanks for all.
Hi Anna, many thanks for your 5* review. Best wishes, Tracey.
5/5
Brilliant service, I use Damian and Jess to let out all 5 of my properties, each let has been quick and stress free. All the tenants have been full time working professionals and always look after the property like their own! The team at Abbotts are very knowledgeable and have a great knowledge of the local area, they have always been so helpful with any questions I may have. I would defiantly recommend the fully managed service.
Hi Lauren Thankyou for this excellent 5* review and the recommendation! It's great to hear that Damian and Jess have been able to help with all 5 of your properties and that team at Abbotts have been able to help you with any questions! Kind regards, Jake
5/5
Thank you Harry for your patient, helpful and prompt service when buying my property. It is very much appreciated.
Thank you Kate for this great review, i will pass on your kind words to Harry. Best wishes, Sarah
5/5
I was well impressed with the service I received from Abbotts and Harry Stone,keenly priced and they had the house sold within 6 weeks will use them again
Thank you Andrew for your 5* review of our Abbotts team and it is great to read that they were able to find you a buyer within 6 weeks! Best wishes, Scott
5/5
Thank you to Harry Stoner for the awesome service!
Thank you Lee for your 5* review. Best wishes, Scott
5/5
I came to the Ipswich Abbott's branch seeking a rental property, I had just reloaded from Australia and was in desperate need to find a rental property for myself and family. Jessica and Damian in the lettings team were exstreamly helpful and answered all of my questions. Being new to the area and never rented before I was very confused about the process - the team at Abbott's helped me throughout the way and one year on I'm still in my rental property that they found for me. My landlord goes for a fully managed service which is also very convenient and professional. Definatly an agent I will stick with.
Wonderful to read David that our Lettings team at Abbotts, Ipswich, were able to help you find a new home after your long move and that you would defiantly use our agents again in the future. Kind regards, Scott.
4/5
I have let my property through Abbotts Ipswich for a few years now and Damian and his team have helped things go smoothly ever since the start. They have dealt with the various issues that have arisen during this time and have always found a new tenant relatively quickly when needed.
Hi Kevin Thank you very much for this review and rating! I am delighted to hear that Damien and the team have provided such good service over that past few years! If there is anything more we can do to earn that extra star do not hesitate to get in touch! Kind regards, Jake
5/5
Abbotts have provided me an excellent service. Harry is very professional and efficient . He is also kind and friendly.
Wonderful to read that you had such a positive experience Patricia with our local Abbotts team! Best wishes, Scott
5/5
I registered with a few of the main agencies in Ipswich but the knowledge and service Damian provided was second to none. Damian gained my trust immediately and I would not choose anyone else with my buy to let properties.
Hi Mark, thank you for your 5* review and kind comments. It's good to know that you would use Damian and the team again going forward. All the best, Mike.
1/5
Absolutely shocking, I have never ever in my life been made to feel the way I did. The estate agent Dale was so rude, he was offensive and unhelpful. His attitude was one of the worst I've ever experienced, he was not interested in my property, undervalued it by at least 10,000 and made derogatory comments about the previous occupants. He was both patronising and obnoxious and incredibly rude even making comments about my personal situation.
Good morning Helen, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy
5/5
Damian and his team are a credit to the industry. Although not the cheapest agent, their superior knowledge of the Suffolk property market is second to none. Thank you for all your help, reassurance and assistance.
Thank you very much for such wonderful review. Best regards, Sarah
5/5
As a first time buyer, I had visited many estate agents looking for help, however I soon ended up choosing to continue my mortgage application and property searches through Abbotts due to the excellent service received from Harry and Eva (for the mortgage). A big thank you to the both of them, as they are both a credit to the company. Out of all the estate agents I had visited, Harry was the most helpful and provided me with lots of properties to view and always called back to ask me what I had thought. Great service and communication from all, thanks for making it all happen for me!
Hi Hannah, Really great to read another 5 star review for the Ipswich. Thank you so much and congratulations on the purchase of your property. Your comments will be passed on to Harry and the team. Kind regards, Sarah
5/5
Thank you Abbotts Estate Agent’s in Ipswich. Harry has been excellent to deal with, he has kept me up to date throughout my selling process. When Harry was on annual leave I spoke with Paul Ward who valued my property. I trusted his judgment on the value and can safely say I sold within a week. Before I even put my house on the market with Abbott’s Harry has already booked viewings for me. I can’t thank you enough and I will stay in touch. #goodbye to online agents when abbotts are around.
Thank you Daniel for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy,
5/5
Harry Stoner was an absolute star when selling our property and helped us purchase our new home. Harry managed to find us a buyer in three weeks and kept us updated throughout the sales process. Harry was always available to answer any queries and give us good advice. I wouldn’t hesitate to use Harry again!
Thank you Emma for your 5* review. It's good to hear that Harry helped massively with both the selling and purchasing of your properties. All the best in your new home, Mike.
5/5
I have recently dealt with the lettings team in Ipswich to find a rental property. My requirements were very specific, the lettings team listened to my situation and worked hard to find something suitable. I will defiantly be renting through Abbotts again.
Thank you Laura for your and glowing 5* review of our local Abbotts team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
Abbotts have been managing the letting of my property for a few years now and mostly things have been run very smoothly. Abbotts approached me a couple of weeks ago regarding two minor issues the tenant had. After I told them that I would like them just to go ahead and sort small jobs without the need to run it by me first, Olivia effeciently organised the two minor repairs without needing to come back to me through every step of the process. This helps keep my tenants happy, gives Olivea more job satisfaction and stops me being a bottleneck in the smooth running of my property.
Thank you Pat for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
Really happy with how my sale went, Paul Ward was extremely helpful throughout the process and will definitely use him again when I next move
Thank you for your kind words and 5* review! Best wishes, Scott
5/5
Recently had a really good experience with your lettings team in Ipswich, really listened and understood exactly what kind of property i was looking for, Right through to the viewing of the property, having massive amount of knowledge of the local area and schools too! great work guys! will be recommending!
Many thanks Sarah for the glowing 5* review and recommendation. Best wishes, Lucy
5/5
Rating only, no written review.
1/5
Worst company i have let from, not helpful and unprofessional
Dear Marie, we would like to apologise for you being made to feel this way. We strive to provide the best service to all customers and it is disappointing to hear that you did not feel this was the case. We take all comments on board in order to better our services so we would like to thank you for taking the time to leave your feedback. Many thanks
5/5
Was so nervous about renting for the first time but was over the moon with the service i recieved from the team here. You can read a lot of horror stories on the internet about renting but i can safely say that all i was greeted with was fantastic service and the very definition of professionalism. Can not recommend highly enough.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town: