5/5
Very professional, fast acting for letting properties.
Agent replied
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Showing 3,476 reviews on Google only. Show every review
5/5
Very professional, fast acting for letting properties.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
1/5
AVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!
Hi David, Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
5/5
3 years ago Abbotts Countrywide sold our house with only 1 viewing! Great. We would recommend this company to anyone. We are now ready to move again and didn't hesitate to use them again. They have already done 2 viewings. Keep up the great work Abbotts.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
Abbott's and Kim in particular have been brilliant, incredibly efficient friendly and polite, couldn't of asked for more.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
4/5
Fast efficient service and approachable when encountering problems. Cheers
Thank you for your review and kind words about your experience with our local team. Kind regards, Scott
5/5
I found Abbotts to be very professional, very efficient and also very attuned to the needs of a home seeker. Lucy was great at providing viewings of the right kind of properties. My time wasn't wasted with unsuitable or over budget properties. The conveyancing back up team were good and the purchase and move went smoothly. The on-line conveyancing connect tool was useful to see how the process were progressing. All in all a very good experience. Would whole heartedly recommend.
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
Many thanks to the Abbott's team in Beccles for helping me purchase my new house. Special thanks to Natalie for her patience.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
Recently me and my wife contacted Abbotts in Ipswich for a flat we were interested, all I can say is that the their services are really helpful and quick.Lauren was our advisor and seh was very kind helpful patient with us and explained everything very thoroughly. We are definitely recommend this agency.
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
Anna and Jason in lettings have been amazing helping us through our first rental property- above and beyond for everything!
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
I just want to express about how incredible my experience was with Abbott’s, and in particular Anna Livermore! It’s my first time renting so I was pretty clueless in terms of the whole process. After reaching out to Abbots, Anna was my first point of contact and she really blew me away with her efficiency and attention to detail. Anna managed my expectations and was very knowledgeable with the Essex area (in particular, Rayleigh). The whole process was straight forward and Anna always kept me updated. She has found me my dream little flat and I can’t be more happier! Thank you so much! :)
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
5/5
I just want to say a HUGE thank you to Chelsie- Who from the moment we met her, made us feel so comfortable with everything, explained in detail all the processes and how everything would work, and was always there to listen to my rants! She has made buying our first home so effortless and enjoyable. I would recommend everyone to use her services, she is fantastic!!! Once again, thank you!!!
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
5/5
Recently dealt with Abbotts for the sale of my flat in Bury St Eds. Jamie helped guide the sales process from being listed on the market, to completing the sale with regular and clear communication. Both Jamie, and Steven are a credit to the branch, who went the extra mile to make sure the sale progressed in a timely fashion.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
Purchased a property recently from Abbott’s. Found Dean Ellis very helpful. Everytime I asked him for assistance he was able to get me an answer.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy
5/5
I was very happy with the level of support I received from Colin, Paul and Kim in finding a house to buy and keeping me updated as to progress. The sale was drawn out over 18 months. I appreciated their assistance and patience in dealing with a very difficult seller. I would recommend that you consider using them in the sale of your home. They were very professional, easy to speak to and I look forward to dealing with them again if I have to sell a house or flat in Epping on behalf of my clients. I have dealt with a lot of Estate Agents over the years and I was very pleased by my experience in dealing with them.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy
5/5
Well done Steven and the Abbotts estate agency Team for selling our home quickly and professionally. Thank you so much Brian and Jayne Ling
5/5
Always been amazed by the service I have received with the Abbotts team, always on the the ball. Always deal with Steve and Amie and they are great!! Highly recommend.
5/5
Can not fault the service received. Scott was fantastic in the lettings team and all the staff in the office were really friendly. I would not hesitate to recommend Abbotts as they all really care about you as a person not just a number. They out a huge amount of time and effort into making sure there customers come first.
5/5
Very nice staff and excellent service couldn’t fault in any way!
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
I met and instructed Abbott’s when selling my mums property, to move her closer to me. They found a buyer very quickly but unfortunately my mum passed away before we could move. We still had to sell the property , Cheryl and her team were extremely supportive during a very emotional time and were beyond professional dealing with us on a personal level with great understanding, helping us to successfully get the sale completed after probate was obtained. Many thanks to you all at Abbott’s.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
Abbots are one of the best Estate Agents we have dealt with, Ami was especially helpful when things did'nt go our way. They kept us up to date with viewing & feedback. I would highly recommend them for the personnel way they help you thru' the whole transaction from start to finish.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
4/5
David at Abbotts Countrywide was very helpful throughout our house purchase/sale process and was very sympathetic to our needs during the whole process.
Thank you Ian for the amazing review, I will ensure your kind words are passed onto David and the Abbotts team. Best wishes, Lucy
5/5
When I first approached Abbotts for help with the sale of my house, Ian Jordan's advice was that I should divide what I owned and seek planning consent for a building plot. The process was legally complex but Ian was supportive throughout and we ended with a sale of both house and plot and a rewarding return on both. The team were a pleasure to work with.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
Excellent agents who are helping us find and secure tenants for a new development first class service all the way
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
Mark Swaby is professional, courteous and always clear in his explanations. He answers all of my questions not matter how small. He has always been prepared and well organised for every meeting with him over the last few years I have been dealing with him.
Wonderful to read Richard that you had a fantastic experience with our local Abbotts team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town: