Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleI dealt with a good few estate agents to get my property valued. Alex from Your Move was the most professional and helpful. He took the time to communicate clearly on various occasions which made a complicated situation easier to navigate. Thanks Your Move!
Hi Kerryanne, thanks very much for leaving a review. We are glad you were pleased with your service. All the best with your sale, from all at Your Move.
5/5
GoogleExcellent service over several years with the whole team: Abi, Alex, Bridie & Claire. From buying a house, letting it out and selling it years later. Very friendly and efficient team.
Hi Heather, thank you so much for leaving a review. We are so glad you have had great experiences using our services. All the best, from everyone at Your Move
5/5
GoogleYour move has been professional from day one . Abi and the staff at rowlands gill have been brilliant..very helpful and lovely to deal with . The sane applies to Sam and the staff at consett who have also been brilliant . I wouldn't hesitate in recommending them for house sales and purchasing. Can't thankyou all enough
Hello, thank you for taking the time to leave a review. We are delighted to hear that you have found the services helpful from both our Rowlands Gill and Consett branches. All the best from everyone at Your Move
5/5
GoogleThis is to Shown my gratitude appreciation to Abi, Alex, Clair, Bridie and to the rest of the team at Rowland Gill YOUR MOVE for their warmest kindness support towards secured property/tenant, I am really appreciated.🙏🙏🙏👏👏👏 am hoping for more 🥰🥰🥰. …
Thanks very much for leaving a review Amid, we really appreciate it and are delighted to hear about your positive experience. If you need anything in the future, please let us know. All the best from everyone at Your Move
5/5
GoogleBoth myself and my partner bought our first house with Your Move in Rowlands Gill. The team were so accommodating and made the whole process stress free!!
We are so pleased to hear. Thanks for taking the time to leave a review Molly. Best of luck in your new home from us all here at Your Move.
5/5
GoogleI can't thank the staff at Your Move Rowlands Gill enough . Excellent service from all . A big thank you to Claire Bridie Abi Alex and Peter for making the house sale a very smooth experience .
Hi Donna, thank you so much for leaving a review. We are delighted to hear about your experience of selling your home. All the best from everyone at Your Move
5/5
GoogleI rushed north to view one house on this team's books and headed back 5 days later while Abi was writing me a memoranium of sale on another. This was caused by my best man fulfilling his promise to my late wife to move me near my family. In this intense period we were repeated 'phoning or visiting the office and constantly adjusted requirements so had dealings with Bridie, Claire and Alex. They managed to keep track and cope with efficiency and empathy. They also coped with one of us who was used to getting projects done and the other who was likely share lots of background information.
Thanks so much John for taking the time to write this review. The Rowlands Gill branch are so pleased they could help you. Please feel free to call the branch or pop in if you have any further questions. We all wish you the best of luck with your move.
5/5
GoogleExceptional customer service from Your Move at Rowlands Gill, as we are new to the area very much valued the local information from Judith when viewing the property. Team in the office, Abi, Alex, Claire and Bridie, very proactive and helpful.
Thanks so much for the review. We are delighted you have had a great experience using our Rowlands Gill branch. All the best from everyone at Your Move
5/5
GoogleI have nothing but positive feedback to give for the team at Rowlands Gill. They have been friendly and helpful throughout the whole process and super efficient at organising viewings etc. They’ve kept me updated with any progress and worked around my shift patterns. Thanks in particular to Abi and Bridie for all your help.
We're glad we could help Jess. Thanks so much for taking the time to leave the review. All the best from everyone at Your Move.
5/5
GoogleThank you so much to Bridie for her persistence in trying to find us a property (even though I have been so picky and looking for 3 years!) and to Abi for sorting the final bits to get our sale agreed. Really excited to start our next chapter. Thanks again!!
Thanks for taking the time to leave your review Kate. We are delighted to hear Bridie helped you find a property you are happy with. We wish you the best of luck as you begin your next chapter.
5/5
GoogleI've recently completed on a house after 8 months of a long hard slog to finding a place and being successful on having an offer accepted, followed by a very difficult purchase process. I can't recommend Abi, Bridie, Claire, Alex and Duncan enough. They have been absolute rocks and gone above and beyond the call of duty time and time again to see me through from viewings to completion. There have been hiccups and miscommunications along the way but you could not want for better customer service, they have consistently made every effort to put hiccups and miscommunications right. This would not have been the case with a lesser team and it is a credit to them, their working dynamic together, their ethos towards their roles and their dedication to customer service. There have been times lately when Abi, Bridie and Clare have mediated very challenging and intense situations to ensure negotiations remain smooth and successful, I have been acutely aware throughout that this really, is beyond their remit. Further, that in reality, their service is to their client, the seller and not to me and yet you would not for a second have thought this was the case over the last 8 months. Any house buyer knows how many agents from different companies you come into contact with during a search so hand on my heart, I've seen the good, the bad and the ugly over this search and previously. It gets bad. However, Your Move Rowlands Gill excel in their field and quickly build rapport which makes you feel like family. Whether buying or selling, it would be a shame to look past these guys. Happy househunting!
Thank you so much for taking the time to leave this review Keeley. We are pleased to hear you felt well supported by our Rowlands Gill branch. Best wishes in your new home from us all at Your Move.
5/5
GoogleYour Move in Rowlands Gill have been so helpful in selling our property. Abi, Claire, Alex and Bridie have all been a pleasure to deal with. Communication has been excellent and we wouldn’t hesitate to recommend them.
Hi Sarah, thank you for leaving a review. We are delighted to hear everything went smoothly with the sale of your property and you have had a great experience with our Rowlands Gill branch. Best wishes from everyone at Your Move.
5/5
GoogleThanks to Abi, Bridie, Claire and Alex for making my recent house sale with the Rowlands Gill branch a quick and seamless process. Kept me informed at all times and nothing too much trouble. A job well done by all the team.
We are delighted to read your review Maureen for our Rowlands Gill branch. Thanks so much for taking the time to write it. All the best from everyone at Your Move.
5/5
GoogleI just want to say a HUGE thank you to Abi, Alex, Claire and Bridie and most importantly, June for all their help in the sale of our house. They were on hand whenever we called and kept us up to date every step of the way. Also thank you for the lovely gift box!
Thanks for the review Sarah. I'm sure they were all delighted to be able to help. We are so pleased with the service you received from the Rowlands Gill team. Best wishes from us all at Your Move.
5/5
GoogleA Big well done and thank you to Claire, Abi, Alex and Bridie, as there hard work and excellent team work has paid off in selling my property. Any one who is a little worried about which estate agents to use should not think twice about using this branch who not only communicate with the public well but communicate as a team exceptionally well and always get great results. Thanks again.
We are delighted to hear you would recommend us. Thanks so much for taking the time to leave the review Thomas. All the best from us all at Your Move.
5/5
GoogleMy thanks to Alex, Bridie, Abi and Claire for arranging the sale of my property. The team provided a professional service, their friendly guidance and support was much appreciated. Communication was excellent, I received regular updates regarding progress of the sale.
Thanks for taking the time to leave a review John. We are delighted to hear you are pleased with the service you received from our Rowlands Gill team. Best of luck from us all at Your Move.
5/5
GoogleWe have recently bought a house through your move in rowlands gill and the experience was second to none. We have regular check ins and any questions were answered swiftly. Anytime we went into the estate agents we were greeted warmly and made to feel at ease. Special shout out to Abi, Alex, Claire and Bridie!! Thanks Girls :)
Thanks for the review Lucy. We are very pleased to hear you have had a great experience working with our Rowlands Gill team. Best wishes from us all at Your Move.
5/5
GoogleWe have just rented out our first property - amazingly quickly - through Your Move Rowlands Gill and cannot praise Claire, Bridie, Abi, and Alex enough. Communication was excellent as they patiently guided us through the process. Just lovely, friendly and professional people - thank you so much!
Hi Carol, thanks for taking the time to leave your review. We are so pleased that you have found our Rowlands Gill team so helpful. Best wishes from us all at Your Move.
5/5
GoogleGrateful thanks to Claire, Alice, Bridie and Alex who helped me a great deal in securing me getting my forever home. Everything was explained very well at every stage and they are very Customer focused. Fingers crossed the rest of the transaction goes ahead with the same level of professionalism. Communication was spot on at every stage. Thank you, wouldn't hesitate to recommend your business to friends and relatives.
Hi Julia, thank you so much for the review, we are delighted to hear about your experience so far. All the best, from everyone at Your Move
5/5
GoogleBrilliant, friendly, responsive customer service. An absolute pleasure to deal with Bridie, Abi, Alex, and Claire. Wish all agents were as friendly and as nice to speak to as them. A massive thanks to Bridie and the team helping me with my purchase. Highly recommend!
Thanks so much Richard for taking the time to leave your review. We appreciate it. We are delighted to hear you have received excellent service from our Rowlands Gill branch. Best wishes from us all at Your Move.
5/5
GoogleA huge thank you to the Your Move team of Abi, Alex, Claire, Judith and Bridie who ably assisted in the selling of our property in Rowlands Gill. Always professional and polite and helpful.
We are pleased to hear you were delighted with the service you received from the Rowlands Gill team. Thank you for taking the time to leave your review Graeme. Best wishes from us all at Your Move.
5/5
GoogleA daunting process made painless by the Rowland's Gill staff. The valuation visit by Alex was prompt, thorough and friendly. Once the process was underway I was kept informed of progress by Abi, Claire and Bridie who dealt with everything with an informed, efficient, clear (and humorous!) manner. An excellent service
We are so delighted to hear you are pleased with the service you received from our Rowlands Gill team. Thanks for leaving the review. Best wishes from us all at Your Move.
5/5
GoogleWe chose Your Move as we liked Alex's honest and realistic approach to selling our house. Abi, Alex, Claire and Bridie at the Rowlands Gill branch, and June in Houghton le Spring have been great at communicating every step of the house sale with us, and ensuring our buyer was kept in the loop too. Bridie and June in particular always rang and sent emails which helped the sale go through smoothly. Really pleased with their service and would recommend anyone to use them to sell their house.
We are delighted you have been really pleased with the service from start to finish. Thank you for taking the time to leave your review. Best of luck from us all at Your Move.
5/5
GoogleFantastic experience of support from the team at Rowlands Gill from valuation through to sale agreed. Ian and Alex were particularly impressive in the valuation and marketing process. Professional, prepared, honest and accurate in their advice. There were no games or overt sales tactics just professionalism and superb listening skills. They guided us whilst allowing us to take the time we needed and to market the property as best suited our individual circumstances. Bridie, Claire and Abi have carried us safely through the viewings, bids and sales process. They have been friendly, helpful and their communications have been timely, clear and frequent without being excessive. I wouldn’t hesitate to recommend the team at Rowlands Gill for sales support and wish them well for the future. Many thanks to the dream team.
Hi Alison, thanks for the wonderful review. We are so glad you have had a great experiences using our services. From all at Your Move, we wish you all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
