Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service provided by Annette at the Consett branch. She was extremely helpful and very efficient, actioning my requests quickly and calling to keep me updated. She is a very friendly and personable member of the team. Highly recommended.
5/5
GoogleSuch a friendly and personal service
Hello Lynsey Thankyou for your kind comments on our service Kind Regards Susan Usher Branch Manager 😀 …
5/5
GoogleWell done your move Whitley bay you deserve all the credit you receive extremely friendly staff special mention to Julia and Susan very professional and such a pleasure to deal with
Hello Barry Thankyou for the "Well Done" review to all the staff in our office and the special mention to myself and Julia, it certainly has been a journey with a happy ending to boot. It was always a pleasure speaking to you too. Best of luck in your new home Kind Regards Susan Usher Branch Manager 😀 👍 🏠
5/5
GoogleWe recently purchased our new home through Your Move West Denton Estate Agents, and we couldn't be more pleased with the service we received. The entire process was smooth and efficient, a special mention goes to Abigail, who was exceptional in handling our move.
Thank you so much for taking the time to share your positive experience with Your Move West Denton Estate Agents. We are delighted to hear that you are pleased with the service you received during your home purchase. We strive to make the home-buying process as smooth and efficient as possible, and it is wonderful to know that we succeeded in your case. Abigail will be thrilled to hear your kind words, and we will be sure to pass along your special mention to her. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Wishing you all the best in your new home!
5/5
GoogleThe team were great to deal with over a very long viewing process across 14 month period. We would use time and time again
Hi Andy, thank you so much for your review. Good luck in your new home. 🥰 …
5/5
GoogleAbsolutely fantastic agents, all so welcoming and helpful, just a massive thanks to them all for helping me with buying my first home. Really recommend
Hi Rebecca, thank you so much for your review it means alot to our team. Good luck in your new home 🥰 …
5/5
GoogleAbsolutely amazing service from the team in Crawcrook. From start to finish, nothing too much of a trouble and 5 out of 5 for keeping me up to date with the purchase of my first house. Thank you to Katrina, Denise, Sophie and Michelle - I cannot recommend you enough!
Thank you for your very kind review Daria, you were so lovely to work with, good luck in your new home. Michelle and The Crawcrook Team
5/5
GoogleYour Move Crawcrook helped me immensely whilst dealing with a complicated and protracted trust sale. They were all friendly, professional and understanding, guiding me through from start to finish. I’m grateful to all the team for their advice and efficient service… Thank you Michelle, Jess, Denise, Sophie, Penny, June and especially so to Katrina who was always there throughout. Highly recommend Your Move Crawcrook.
Thank you for your kind review Alison it was a pleasure to work with you and although it took time we got there eventually. Michelle and the Crawcrook Team
5/5
FacebookDear Your Move Chris Stonock (Your Move Houghton-le-Spring),We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity.Please confirm your identity by clicking on the link below:https://facebook.com/l.php...If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information.Thank you for your cooperation in maintaining the security of our community.Sincerely,Customer Support© 2024 Social Network Inc.
5/5
GoogleFrom initial contact with Your Move in Durham City until the completion of sale the staff provided an excellent level of service. Communication between ourselves and all members of staff was first class. As it turned out our vendors were also selling via Your Move and both our sale and the buying process were delivered with the same first class service. Ian, a very experienced valuer, accurately valued our property according to market conditions. He provided sound reasoning for his valuation and was readily available to speak to when we required advice. Nicki, the team manager was outstanding in her support throughout the sale process. Furthermore, she was well acquainted with the office of our independent legal adviser and proved to be an excellent liaison across all parties. Annaleigh, member of staff in Durham and our post sale liaison person Sue, both provided helpful and timely responses to our enquiries and requests for information. In summary, the team in Durham provided a highly professional and respectful service whilst remaining approachable and supportive throughout the sale and purchasing process. We would highly recommend Your Move Durham.
Thank you very much for taking the time to leave your review Diane. We are delighted to hear that you have had such professional service from the team at our Durham office. Wishing you all the very best in your New Home 😄 …
5/5
GoogleA massive thank you to Gail, Chloe, Sarah, Gemma and Sarah who have incredibly accommodating and helpful during the process of finding and renting a home.. The whole process has been straightforward!
Happy new home to you Megan, we are so pleased you found the rental process so straightforward and our team helpful Gail Lewicki Lettings Manager
5/5
GoogleFantastic service from the team at Your Move Wallsend. Sarah Smith who valued my property was so friendly and helpful and Sarah Nixon the manager was extremely efficient in guiding me through the whole process making a stressful time a whole lot easier. Especially when they sold it within a week!! Thank you all.
Thank you so much for taking the time to write such a lovely review Moria, we hope the move goes well and thank you for instructing Your Move to sell what we will forever call 'the harry potter house' Best Wishes from both Sarah Smith and Sarah Nixon
5/5
GoogleAs a landlord i would like to thank Gail & all the office staff involved at the Wallsend branch with finding a tenant. The office work ethic has been outstanding on every aspect from start to finish arranging tenant visits to phone calls & emails to signing the final contract. The letting process has been clear & honest throughout. I would recommend Your Move without hesitation. Kind regards Mr P Miller
Great to get feedback from our landlords Paul, we so appreciate you taking the time to share your experience with our team and lettings manager Gail. We are all delighted you've been happy with the service Thank you once again for instructing Your Move to act for you Sarah Nixon Branch Manager
5/5
GoogleYour Move Wallsend from start to finish were excellent. Sarah Smith first came out to value our property and she was so lovely! Thank you for getting the ball rolling Sarah! I believe Chloe arranged and carried out the viewings so thank you to Chloe for that aspect! We mainly dealt with Sarah Nixon who was really friendly, quick at replying and professional. We also shared a love for dog’s with both Sarah’s and anyone who loves dog’s as much as we do is worthy of our business! Would 100% use again. THANK YOU to you all! Jill and Nicci. 🏡🐾😁
Thank you so much for your lovely review Jill you've been an absolute pleasure to work with. Wishing you Nicci, Pancake and Luna many years of happiness in your lovely new home 🏡 Best Wishes Sarah Nixon Branch Manager
5/5
GoogleGreat experience finding my new flat to rent with Your Move Wallsend. Gail was incredibly helpful and fast-acting to ensure that I could pick up my keys first thing. The rest of the team were also very helpful throughout the process, having dealt with Sarah, Sarah S, Chloe and Gemma. Everyone was quick to respond and made the whole process really straightforward and stress-free. Would highly recommend.
Thank you so much for taking the time to write a review of our services Julian. On behalf of our team we would like to wish you well in your new home 🏡 Gail Lewicki Lettings Manager
5/5
GoogleI recently purchased my first home from Your Move Wallsend, and I couldn't be happier with the experience. Sarah, Gail, Chloe, and Sarah Smith, were ALL excellent. As this was totally new to me, from start to finish Sarah Nixon, in particular, guided me through process, always with a positive, friendly and welcoming attitude. Highly recommend!
Dear Danielle, Thank you so much for taking the time to share your experience with me and my team. We are sure you will love you new home as much as our sellers did. If we can be of any further assistance in the future please don't hesitate to call Sarah Nixon Branch Manager
5/5
GoogleWe purchased our lovely home with Your Move Wallsend. The team were fantastic. A big thank you to Sarah Nixon, Gail, Sarah Smith and Chloe for all their support. They kept us informed and were incredibly kind. The process was so smooth and straight forward thanks to their great customer service. I would definitely recommend using their services.
Thank you so much for your glowing review, we are delighted you have been happy with the service and wish you both many years of happiness in your new home 🏡 Sarah Nixon Branch Manager
5/5
GoogleI recently had the pleasure of working with Your Move Wallsend to purchase my first home, and I couldn't be happier with the experience. From start to finish, Sarah Nixon and her team, including Gail, Chloe, and Sarah Smith, demonstrated professionalism, expertise, and genuine care. Sarah Nixon, in particular, guided me through every step of the process, patiently answering all my questions and addressing any concerns that arose. Sarah's dedication to ensuring a smooth and seamless transaction was evident in every interaction. I cannot recommend them highly enough to anyone in search of a reliable, trustworthy estate agent.
Thank you so much for your recommendation and lovely review Jake, you have been a pleasure to deal with and we wish you many years of happiness in your new home Sarah Nixon Branch Manager
5/5
GoogleWe had an excellent experience of the auction process via Your Move. The team - Sarah Nixon, Gail, Sarah and Chloe kept us up to date with progress throughout. They did what was discussed at our initial meeting and called us regularly. In fact we have been able to complete the selling process earlier than was estimated. I would highly recommend the team at Your Move and would definitely use the auction route again. Well Done 👍
Thank you so much for taking the time to share your experience not only with my team but with the auction process Karen. We're delighted that the process has been smooth and you've agreed completion within a short timeframe. Sarah Nixon Branch Manager
5/5
GoogleRating only, no written review.
Thank you Helen for your 5 star review. Best Wishes Kirsty & The team at Consett.
5/5
GoogleRating only, no written review.
Thank you for your review! Best Wishes All at Your Move Consett.
4/5
GoogleVery good service. Received good support all the way through my application. Names to mention is Kirsty, Emily and Carol
Thank you Jan for taking the time to leave us a review, not long now until you receive keys to your new home! Best Wishes Kirsty, Emily, Carol and the rest of the team at Your Move Consett.
5/5
GoogleMyself my partner and little boy have recent found our new family home. The staff Emily and Kirsty were amazing and helped us from start to finish, making our move stress free. The staff kept us informed of every move and couldnt so enough to help us. Thank you so much
Hi Emma thank you so much for your lovely review and we hope you are very happy in your new home! It was our pleasure securing you a property for your family. Best Wishes Kirsty, Emily & All at Your Move Consett.
5/5
GoogleA superb estate agents. Sam has been fantastic, she has remained professional but relatable. Arrived at the property full of smiles, and with a professional camera to take photos of the property, ensured that they were showing all aspects of the rooms etc. She has been patient with me whilst I made some other decisions on the selling process. Her colleague Emily has also been fantastic at scheduling the viewings and negotiating offers. Really happy with the service of your move and would highly recommend them to any other potential sellers or buyers.
Thank you so much Christine for your wonderful review, I know it hasn't been the easiest journey for you but we are so happy we have been able to secure you a buyer so quickly! Best Wishes Kirsty, Sam, Emily & The Team at Your Move Consett.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
