Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLeighanne, Rachael and June were great when dealing with purchasing my first home! They were very informative and we were always kept in the loop. After a poor experience with a prior house and estate agents, your move really kept us at ease throughout the process. Thank you so much for helping us get our first home 🫶🏼 …
5/5
GoogleRating only, no written review.
Hello Helen, Thank you for your review, we are always delighted to receive positive feedback … More
5/5
GoogleLeigh Anne Estate letting agent,can not fault her,kept in regular touch and problems had she help to sort out,an absolute pleasure to have help me out 5 stars all day long again thank you again
Hi Leslie, Thank you for your kind review about Leighanne, we are always delighted to hear … More
5/5
GoogleJust purchased a property through this branch and Rachel and Leighanne have been fantastic to deal with. Very friendly and made us feel at ease. Great communication. If you are dealing with this branch you are in safe hands 😀 …
Hi Steve, Thank you for your kind review, we are always delighted to hear positive … More
5/5
GoogleRecently sold our house on Your Move the staff were excellent so professional, friendly and very patient nothing was too much trouble Many thanks to Abbey Alex Clare and Ang At the Rowlands Gill Office highly recommended
Hello Valerie, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rowlands Gill Team
5/5
GoogleThe lettings team- Gail, Sarah, Sarah S, Jess and Chloe have made the process of letting my property easy and stress free, keeping me informed each step of the way. Much appreciated. Thanks all!
Thank you so much for instructing Your Move to let your property and for taking the time to share your experience with the team Claire, much appreciated Sarah Nixon Branch Manager
5/5
GoogleCouldn’t be happier with these lot , easy to work with , communication was great and made the whole process as painless as possible !! Thankyou very much , especially Gail , Sarah N and Chloe who were who we worked with :))
Thank you Matthew for taking the time to write a review, we can not wait to see what you do with the property and hope that you have many happy years there Sarah Nixon Branch Manager
5/5
GoogleYour Move Wallsend recently sold my property and the service has been outstanding from all the team branch manager Sarah has been a good send and the rest of the team including Sarah, Gail, Chloe and Jess have also been very friendly and approachable If I could give 100 stars I would
Thank you so much for your lovely review Dave, we're so pleased you have been happy with the service whilst selling your home Sarah Nixon Branch Manager
5/5
GoogleThe team at YourMove have been amazing through what turned out to be a long drawn out process due to the buyers side. Sharon, Chloe, Julia and John were all amazing throughout keeping us updated at every stage and helping us achieve a sale. Thanks again guys!
Thank you for your kind words, good luck for the future 🥰 …
1/5
GoogleRating only, no written review.
Hello Melek I'm sorry you have felt the need to rate our office with a 1 star review we greatly value feedback from our customers and I would like you to get in touch with me to discuss this. Please call me on 0191 2534117 Kind Regards Susan Usher Branch Manager.
5/5
GoogleA great little helpful bunch at the Crawcrook branch. Always on the other end of the phone to help and make things less stressful while selling my property. I dealt with everyone in the team Denise, Katrina, Megan, Hazel and Alex. Would recommend
Hi Andrew, thank you so much for your lovely review, it was a pleasure assisting selling your property. Thank you.
5/5
GoogleI had a great experience with the team . Gail, Jessica, and Chloe were all professional, caring, and attentive. Their support made the process smooth and stress-free. Highly recommend their services!"
Thank you so much for your review and we hope you settle into your new home quickly Sarah Nixon Branch Manager
5/5
GoogleI've dealt with this office on more than one occasion & everytime it's been an absolute pleasure. Always polite, very helpful & go above & beyond for you. All the girls were lovely to speak to especially Ashley, Shannon, Louise & Kerry. Would definately deal with these again 😍 …
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us on multiple occasions. It’s always a pleasure working with you, and we’re glad that Ashley, Shannon, Louise, and Kerry could make the process even smoother for you. We truly appreciate your trust and look forward to assisting you again in the future!
5/5
GoogleWe have been very impressed by the service we have received from all the staff at Your Move, Rowlands Gill branch. This is our second contact with them as we also bought the property we are now selling through them a few years ago too. Abi, Alex, Ang and Claire have all been amazing and facilitated viewings regularly which have resulted in an offer being accepted within a couple of weeks of the property going up for sale. They are all so helpful and friendly and have made the process feel relatively trouble free for us as we felt confident they were doing the best for us to secure a sale. They kept us regularly updated via phone and emails as to the offers we received and were always helpful and available to answer any queries we had.
Hi Clare, Thank you so much for a lovely review, its very much appreciated by us all! We are so happy we were able to find you a buyer for your property. Many Thanks, Team Rowlands Gill
5/5
GoogleFantastic service from Your Move Durham, Nicky, Annaleigh and Angela were brilliant from the beginning of our sale and purchase right to the end when we completed on move in day. Great communication and they went the extra mile!
Thank you for your kind review Mark . We are delighted that the team at Durham have been brilliant. Wishing you both the very best in your New Home 🏠 …
5/5
GoogleFantastic service from Your Move Durham, Nicky, Annaleigh and Angela were brilliant from the beginning of our sale and purchase right to the end when we completed on move in day. Great communication and they went the extra mile!
Thank you for your kind review Mark . We are delighted that the team at Durham have been brilliant. Wishing you both the very best in your New Home 🏠 …
5/5
GoogleGreat experience in buying my first house, Julia was helpful and called me to keep on top of things, would recommend 👌 …
Hello Thomas Thankyou for your 5 star review. We are delighted you had a great experience and that you found Julia helpful updating you on the process. I hope this will be your first of many purchases with Your Move Whitley Bay and we are very grateful for your recommendation. Best of luck in your New Home. Kind regards Susan Usher Branch Manager. 😀 🏠 ⭐
5/5
GoogleSold my mother’s old house with Your Move West Denton, The Roman Way. The staff Tim, Ashley, Shannon, Louise, Kerry were fantastic very helpful & only contacted when needed. Definitely recommend this branch for anyone looking to sell.
Thank you for taking the time to leave such a great review! We're so glad that the team could assist you with the sale of your mother's house and make the process as smooth as possible. We appreciate your recommendation and are always here if you need any further assistance in the future!
5/5
GoogleWe completed on the purchase of our new house yesterday, which was marketed through Your Move West Denton. We couldn't fault the service we received, they helped us from the moment we started viewing properties with them and especially as there ended up being unexpected delays with our purchase. They've been patient with us and always been so positive in their communication whether by email or phone. It's been a long few months but we've finally got our perfect home so a special shout out to Ashley, Louise, Shannon and Kerry for being there every step of the way (especially Ashley!). We wouldn't hesitate to recommend them.
Thank you so much for your wonderful review and congratulations on completing the purchase of your new home! We're delighted that Ashley, Louise, Shannon, and Kerry could support you throughout the process, especially through those unexpected delays. It’s fantastic to hear that their patience and positivity made the experience smoother for you. We're thrilled that you’ve found your perfect home and really appreciate your recommendation. Wishing you all the best in your new place, and we're here if you need anything in the future!
5/5
GoogleAmazing company to buy property from. I would especially like to thank Sarah for all her hard work. All staff were very professional and approachable, nothing was a problem for them. Can't thank them enough for all the help liasing with a non responsive Solicitor. Ensured we were updated on a weekly basis, I can't thank them enough. Highly recommended.
Hi Kim, Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Sarah and the entire team are delighted to know that their efforts were appreciated. Keeping our clients informed and supported is always a priority, and we're glad it made a difference for you. Thank you again for your recommendation! Sam 😊
5/5
GoogleWe had absolutely no hope of getting a house however spoke to Kirsty at your move about our circumstances and that we needed to move to be closer to family. Kirsty was absolutely amazing and spoke to the landlord for us and explained our …
Thank you so much Laura for this review, it has been my absolute pleasure in securing you a property for you so you can be closer to family. I hope you and your family are very happy there! Best Wishes for the future Kirsty & All at Your Move Consett.
5/5
GoogleHi kirsty As you know we have used you for many years sounds cheesy but very true this experience with Yourmove was really smooth from all your staff even got to speak to …
Hi Chris & Fausta, thank you so much for your kind review. It is always a pleasure working with you and securing you a tenant. Best Wishes Kirsty & The Team at Consett ☺
5/5
GoogleCan't recommend your move Consett enough! Fantastic customer service from start to finish. Emily came out and explained the process, took my pics and details anddid a fantastic job. Easy to contact and update. When the first sale fell …
Thank you Alan for your kind review, its lovely to hear your feedback. I will be sure to pass on thanks to Emily! We wish you well for the future, Kirsty & The Team at Your Move Consett.
5/5
GoogleAs a first time buyer Your Move made my experience a great one . Kirsty is very professional in her approach, and easy to deal with which takes the stress of buying a property away. She is a brilliant team member. Both Kirsty and Sam were …
Thank you so much Natalie for your lovely words, it has been a pleasure helping you in securing your first home and we wish you lots of memories in your home. Best Wishes for the future, Kirsty & All of the Team at Your Move Consett 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
