5/5
I would highly recommend Your move estate agents. They couldn't be more helpful. Thanks to Julia, Sharon ,John & Dominic.
Agent replied · 22 March 2024
Hi Paul, thank you always a pleasure to deal with you 😍 …

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I would highly recommend Your move estate agents. They couldn't be more helpful. Thanks to Julia, Sharon ,John & Dominic.
Hi Paul, thank you always a pleasure to deal with you 😍 …
5/5
We recently sold our house through Your move and I can’t fault the experience at all. From James valuing our house to Chloe calling the day our house went on the market to talk through how the process would go we’ve had excellent service. Sharon and the team have been great and friendly throughout the whole process. John in the sales progressions team really helped us towards the end of the process too. We previously went with a different estate agent and had nothing but trouble but your move have been excellent. I would recommend anyone in the area to use your move when thinking about selling their home. Our house went on the market on Monday and the house was sold by the end of the week.
Hi Nicola thank you so much for your kind words the team are very thankful. Good luck for the future. Sharon
5/5
Lovely staff. Kept updated throughout. Very professional but friendly service. Would thoroughly recommend.
Hi Debbie thank you so much, good luck for the future.
5/5
THANKS to all the staff an your move chester le street, fantastic service, always available at the end of the phone or just dropping into the office. Totally profesional. 100% recommend.
Thank you
5/5
I've just embarked on property sale process and everything going smoothly to date. David was very thorough in his explanation of the selling process and valuation. Communication from Rachel and the team has been timely and comprehensive. Thank you for brilliant customer service.
Hi Lynne Thank you very much for your kind review, it is always nice to get such lovely … More
5/5
I've recently sold my house with Your Move and I can't recommend the team highly enough. It was a complicated sale but Ashley, Louise, Terri and Shannon have been fantastic throughout the process. They worked really hard to keep everything moving forward and made sure I was always kept informed about what was going on. I think I'd have given up without all their help and support but really happy I didn't. Thanks so much to the whole team
5/5
Sarah, Sam and the rest of the team have been amazing throughout the whole process. We felt completely supported with every step. The staff did most of the work, would chase solicitors and find out answers to any queries we had. I would recommend Your Move when selling your house. Thank you!
Thank you for your kind review Charlotte, we appreciate it. We all wish you the best of luck for the future and hope you're very happy in your new home. Thanks again, Sam.
5/5
Recently completed on new purchase Third time I’ve bought now with your move All the girls are so helpful. Sarah been a godsend on getting this one over the line Thanks again
5/5
Sarah, Sam and the rest of the team have been amazing throughout the whole process. We felt completely supported with every step. The staff did most of the work, would chase solicitors and find out answers to any queries we had. I would recommend Your Move when selling your house. Thank you!
Thank you for your kind review Charlotte, we appreciate it. We all wish you the best of luck for the future and hope you're very happy in your new home. Thanks again, Sam.
5/5
We have hsd a great service from Yourmove staff were very approachable, nothing was a problem for them. Can't thank them enough for the help they gave us on our property purchase. Would highly recommended.
Thank you for your kind review Susan. We are pleased we were able to make your buying experience a pleasant one. We wish you the best of luck in your new home. Please reach out if there is anything we can help you with in the future. Sam, Sarah S, Sarah J, Maddison, Amy & Lynne.
5/5
Recently completed on new purchase Third time I’ve bought now with your move All the girls are so helpful. Sarah been a godsend on getting this one over the line Thanks again
5/5
We have hsd a great service from Yourmove staff were very approachable, nothing was a problem for them. Can't thank them enough for the help they gave us on our property purchase. Would highly recommended.
Thank you for your kind review Susan. We are pleased we were able to make your buying experience a pleasant one. We wish you the best of luck in your new home. Please reach out if there is anything we can help you with in the future. Sam, Sarah S, Sarah J, Maddison, Amy & Lynne.
5/5
Sam and the team at Sunderland have been exceptional in their approach to the sale of our home. Despite many challenges with our buyers they have been tenacious in making sure the sale was concluded. They are not afraid to have difficult conversations whilst remaining fair to both parties but remembering that their sellers are their clients and if the situation needs re-aligning then that’s what they’ll do. Thanks to you all at Sunderland branch
You are very welcome Anya. Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you felt supported throughout the process and that our team’s tenacity and approach made a difference. We’re delighted that we could help you achieve a successful sale, and we wish you all the best in your next chapter. If you ever need anything in the future, don’t hesitate to reach out! Sam and the Sunderland team.
5/5
Great customer service all staff warm and friendly especially I would like to huge thank you for Sarah Symons for all helps and support :)
Thank you for the feedback and lovely review Ishan. It's been a pleasure working with you to guide you through your first house purchase. We all wish you the best of luck with your new home. Thanks again from us all, Sam, Sarah S, Sarah J, Chloe, Amy & Lynne.
5/5
Excellent service from the first minute I put my house up for sale with Your Move in Rowlands Gill. All of the staff I've dealt with have been great, especially Abi, Alex, Claire and Ang.
5/5
The team at the Whitley Bay branch helped me over a number of years with rental has then sale of a property. They expertly managed and assisted me through a period with a difficult tenant and brought that to a satisfactory conclusion. Everyone in the team is great and I especially appreciated the help from Sharon. I'd really recommend Your Move Whitley Bay for their professional and friendly service.
Hi Steven. We really appreciate your lovely review on the service you have received from both our Lettings and Sales teams. All's well that ends well and I will pass your appreciation onto Sharon. Thanks for the recommendation. Kind regards Susan Usher Branch Manager
5/5
Very helpful staff that communicate clearly and on a regular basis. Susan in particular persevered with us and a very difficult buyer in a professional manner, would highly recommend them
Hello Jack & Chelsea Thankyou for your 5 star review on the service you received from our office and myself in particular, persistence paid off. We got you moved in for Christmas and before the baby was born. The recommendation is most appreciated. Hope all is well in your new home. Best Wishes Susan Usher Branch Manager
5/5
I would highly recommend Your move estate agents. They couldn't be more helpful. Thanks to Julia, Sharon ,John & Dominic.
Hi Paul, thank you always a pleasure to deal with you 😍 …
5/5
We would like to thank Joanne and her colleagues Annaleigh and Nicky very much. Joanne was very helpful and kind, and with the help of her guided tour through the house you could immediately imagine how to fill the house with life. Also throughout the move-in she was always available and very organized. We could not have asked for a better agent for the start.
Thank you very much for your kind review Stefan. We are delighted to hear you have had such helpful service from Joanne and the team at Durham.
5/5
We would like to thank Joanne and her colleagues Annaleigh and Nicky very much. Joanne was very helpful and kind, and with the help of her guided tour through the house you could immediately imagine how to fill the house with life. Also throughout the move-in she was always available and very organized. We could not have asked for a better agent for the start.
Thank you very much for your kind review Stefan. We are delighted to hear you have had such helpful service from Joanne and the team at Durham.
5/5
Very helpful staff who communicated with us regularly and clearly, Ashley in particular was very helpful in dealing with our extremely difficult buyer. Would definitely recommend to anyone in the area
Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that Ashley and the team were able to support you a challenging process. Clear and regular communication is something we always strive for, and it's wonderful to know it made a difference for you. Your recommendation means a lot to us, thank you again!
5/5
Thank you Julie and the rest of the team, excellent communication, kept me up to date all the way through,
Hello Ian Thank you for your 5 star review for Julie and the team at Whitley Bay I'm delighted you found our communication excellent. Best wishes and good luck with the new property. Kind Regards Susan Usher Branch Manager
5/5
We were extremely happy with the service Your Move provided finding new tenant’s for our property . I have to mention Helen as she was very efficient , polite and went out her way on more than one occasion to provide a top class service . My husband and I would certainly recommend the service .
Hello Lindsey - Thankyou so much for your lovely 5 star review, we are delighted that you were happy with the service we provided in finding your new tenants. Specifically your special mention to Helen our Lettings Manager we agree she certainly does go above and beyond for her landlords. Your recommendation is much appreciated. Kind regards Susan Usher Branch Manager.
5/5
Fantastic experience with the Whitley bay team. Ella and Helen made the process of finding a new property much more manageable. They are extremely friendly, helpful and there aren’t any stupid questions. Thank you
Hello Claire - Many thanks for your 5 star review on the fantastic experience you have had with our team. I'm thrilled Ella and Helen helped and assisted you in finding you. your new property they are a credit to the lettings team and you are so right "no questions are stupid questions" Best wishes in your new home. Kind regards Susan Usher Branch Manager.
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.