Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,152 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,152 reviews on three platforms, rated 4.8 out of 5 overall.
4,048
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEasy process, kept up to date and informed all the way. Excellent customer service. Sarah very friendly and helpful. Highly recommend.
Thank you so much for your kind words and recommendation Susan! We’re thrilled to hear you found the process easy and that you were kept informed every step of the way. We’ll be sure to pass your lovely feedback on to Sarah, she’ll be … More
5/5
GoogleGreat team from start to finish nothing to much trouble and great at getting back to you if you have any problems well done guys and thankyou
Thank you for your lovely review we are so happy that you enjoyed your experience with Your Move Crawcrook. Best wishes from the Your Move Team
5/5
GoogleWe chose Your Move to sell our house after a professional and friendly valuation by Alex - he was very well prepared and gave us full confidence in being able to support us to sell our home. The whole sale process ended up taking some time but the whole team at Your Move Crawcrook were excellent and keeping in contact and providing reassurance when needed. Hazel, Katrina, Denise and Megan were always very responsive and helpful. If you are looking to sell your property, we would highly recommend using Your Move Crawcrook.
Selling a home can be a journey, and we're delighted we could help make it a smooth and reassuring experience for you. Your recommendation means the world to us! Best wishes from Your Move Crawcrook Team.
5/5
GoogleThe team at YourMove in Consett have been sublime, helping me through a difficult time as executor for my late fathers estate. They could not have been more helpful and supportive - Angela, Penny and especially Sam have gone above and …
Hi Keith, thank you so much for your kind words. We’re truly grateful for your feedback and are so pleased that Angela, Penny, and Sam were able to support you throughout the process. Your appreciation means a lot to the whole team, best wishes from All at the Consett Branch
5/5
GoogleExtremely impressed with the Your Move Consett team who were marketing the house we have just purchased. All staff were very obliging, friendly and helpful. Penny was very helpful and knowledgeable about the property, on our first, and …
Thank you very much for your feedback, we really appreciate it. Best wishes from all at Your Move.
1/5
GoogleWould never use them again. Made an offer for a property with Rachel. She didn’t seem like she wanted me to make the offer. After I pushed and made the offer I suggested if the offer was not acceptable just let me know what they are looking …
Hello Daniel, Thank you for taking the time to speak with me directly about your concerns. I hope our conversation has helped to provide clarity. … More
5/5
GoogleWhat a fantastic team! Great efficiency and customer service! We recently bought a property and sold the home we were moving from with Your Move Houghton Le Spring branch. The team at Houghton Le Spring led by Rachael …
Hi Rachael, Thank you for taking the time to leave this kind review, it is much appreciated. Kind Regards Rachel and the Team at Houghton
5/5
GoogleGreat Service from the whole branch at Houghton le Spring. Placed property on market on the Friday and was sold by the Monday. Super friendly and efficient staff; David, Rachael, Leighanne and Rachel. Very helpful and whole process to …
Hi Susan Thank you so much for our review, it always much appreciated to get such lovely … More
5/5
GoogleA very professional and experienced team. I recently sold my house with Your Move and found all of the staff to be a pleasure to deal with.
Thank you so much for your lovely review! 😊 We're delighted to hear that selling your home with Your Move was a positive experience and that our team made the process enjoyable. We really appreciate your kind words and wish you all the best in your next chapter! …
5/5
GoogleExcellent service and communication from the team at Your Move in Rowlands Gill. After only two weeks I had an offer to buy! They kept me fully informed throughout and were a pleasure to deal with.A big thanks to Gemma, Angela, Claire and Erin.
Hi Ian, thank you for taking the time to share your review. We are delighted to hear that you had such a positive experience with our team. It has been a pleasure assisting you in securing a buyer promptly, and we wish you every success with your upcoming move. Kind regards, The Team at Rowlands Gill Your Move.
5/5
GoogleLovely staff. Kept updated throughout. Very professional but friendly service. Would thoroughly recommend.
Hi Debbie thank you so much, good luck for the future.
5/5
GoogleI wouldn't hesitate to use Your Move at Chester-le-Street again. Their service was transparent, clear communication which ensured a smooth and professional experience throughout the sale process, especially as my property wasn't the normal bricks and mortar! The customer service from all staff, especially Julia, was exceptional with an optimistic approach which went above and beyond their call of duty.
Thank you so much Anne. You are a pleasure to deal with. Sharon
5/5
GoogleExcellent service! Julia was fantastic, always helpful and supportive. A brilliant member of staff.
Thank you Jean, good luck in your new home.
5/5
GoogleExcellent service from Your Move Chester le Street. Sharon and her team were professional and prompt with all queries. I cannot fault them at all, would highly recommend them.
Thank you Darren, it has been a pleasure. Good luck in your new home, Sharon
5/5
GoogleSharon was superb from start to finish. She went above and beyond with her support, help and advice. We cannot thank her enough. Highly recommend for her professionalism and her caring nature.
Thank you for your kind words. Good luck in your new home. many thanks Sharon
5/5
GoogleGreat service and communication from this estate agent. Sharon was brilliant at keeping us informed at every stage despite delays with solicitors. Everything from the initial valuation, the viewings and the final sale were really well managed by all involved. Thank You
Thank you so much Andrea for you kind words. Good luck for the future. x
5/5
GoogleAbsaloutly Fantastic!! I'd like to thank all agents involved in my move, at the age of 23 I was able to be able to buy my first home with the help of these named agents who helped me reach my goal to finding the perfect first home. Thank you all to Sharon, James, Jake, John, Julia, and Joanne. you were all were so patient given my learning difficulties, so supportive understanding and willing to listen to all of my doubs on everything to do with the first big move of my life, guiding me with the best customer service I've ever recieved! I'm honoured to have such an experience, the dedication is unmatched by any other. I would 100% no 1000% recommend your move chesterlee to anyone and everyone who is looking to buy. Thank you kindly!
Thank you so much for your incredible review! We’re absolutely thrilled to have been part of such an important milestone in your life, congratulations on buying your first home! 🎉 It means the world to us to hear that Sharon, James, Jake, John, Julia, and Joanne were able to support you every step of the way and provide the patience, understanding, and guidance you needed. Your kind words truly reflect the dedication our team puts into every move, and we’re honoured to have made such a positive impact. Thank you again for your trust and recommendation, it genuinely means everything to us. Wishing you all the best as you settle into your new home! Warmest regards, The Your Move Chester-le-Street Team
5/5
GoogleFantastic service from all the staff at your-move chester le street special mention to Julia she was fantastic kept us up to date every step of the way, Will highly recommend Your-move to anyone Enjoy the biscuits Thanks again Mr and Mrs Chapman
Thank you for your kind words, it is very much appreciated. Good luck in your new home.
5/5
GoogleTo the full staff at your move Sunderland, I would like to thank you’s all. ( SO THANK YOUS ). Yous have been so supportive and helpful throughout the sale of my property. The …
Thank you so much for your wonderful review Dean! We’re absolutely delighted to hear that you felt supported throughout your sale, our team always aims to make every step as smooth and stress free as possible. Your kind words mean the world … More
5/5
GoogleEasy process, kept up to date and informed all the way. Excellent customer service. Sarah very friendly and helpful. Highly recommend.
Thank you so much for your kind words and recommendation Susan! We’re thrilled to hear you found the process easy and that you were kept informed every step of the way. We’ll be sure to pass your lovely feedback on to Sarah, she’ll be … More
5/5
GoogleI recently sold my house through Your Move and couldn’t be happier with the experience. From the very start, Gemma was fantastic, she came to value my property and gave honest, practical advice on setting the right price for a quick sale. Thanks to her expertise, my house sold in just a few weeks! Throughout the whole process, Claire and Erin were always on hand to keep me updated. Their communication was excellent; I always knew exactly what was happening and felt supported every step of the way. Selling a house can be stressful, but the team at Your Move made it as smooth and straightforward as possible. Thank you, Gemma, Claire, and Erin, for your professionalism, friendliness, and dedication. I highly recommend Your Move to anyone looking to sell their home!
Hi Anthony, Thank you so much for your kind review. We truly appreciate it and wish you and your family the very best of luck with your home move. Your Move Rowlands Gill Team
5/5
GoogleAll the team here (Gemma, Erin, Claire and Ang) helped us massively in starting things off to buy our house, very helpful! Thank you :)
Hi Nathan, Thank you so much for taking the time to leave us this lovely review. We’re delighted we could help you find your first home, and we wish you all the very best for the future. From all of us at Your Move Rowlands Gill
5/5
GoogleExcellent service and communication from the team at Your Move in Rowlands Gill. After only two weeks I had an offer to buy! They kept me fully informed throughout and were a pleasure to deal with.A big thanks to Gemma, Angela, Claire and Erin.
Hi Ian, thank you for taking the time to share your review. We are delighted to hear that you had such a positive experience with our team. It has been a pleasure assisting you in securing a buyer promptly, and we wish you every success with your upcoming move. Kind regards, The Team at Rowlands Gill Your Move.
5/5
GoogleWe had a very good experience selling our home through Your Move, Rowlands Gill. Alex was extremely helpful during the valuation process and the marketing of the property was first class. The staff from the Rowlands Gill office - Erin, Claire, Gemma and Ang - were very pleasant and professional throughout the process. Would highly recommend their services.
Hi David, thank you for your kind words. We’re so pleased to hear you received great service and would recommend us in the future. It’s been a pleasure assisting you, and we wish you all the very best in your new home. Best regards, The Rowlands Gill Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Wallsend (5/7/9 High Street East) with 313.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
