Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,152 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,152 reviews on three platforms, rated 4.8 out of 5 overall.
4,048
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat experience buying and selling using Your Move in Crawcrook. Highly recommended. Thanks Katrina!
Thank you so much for your kind words! We're delighted to hear you had a great experience buying and selling with Your Move Crawcrook. Katrina and the team will be thrilled to know their support made a difference. We really appreciate your recommendation and wish you all the best in your new chapter!
5/5
GoogleI cannot praise the services provided by Your Move Crawcrook enough. I had over 25 viewings of the property, all expertly managed by the team. Nothing was ever a problem, they were accommodating, and their communication was second to none. A big thank you to Katrina and Megan, who went above and beyond to ensure everything went smoothly.
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Your Move Crawcrook. It was our pleasure to manage the viewings and support you throughout the process. Katrina and Megan will be thrilled to know their efforts made such a difference, they truly do go the extra mile for our clients. Thank you again for your kind words and for choosing us. We wish you all the very best for the future!
5/5
GoogleRecently sold a property with this estate agent and very happy with the service I received from the first meeting until the day of the sale. The team had an excellent understanding of the area and market, Valuation was accurate and achieved, communication was excellent and I was made to feel like a valued client. Highly recommend, big thank you to Hazel, Alex, Megan, Katrina & Denise
Thank you so much for your kind words and for taking the time to share your experience. We're absolutely delighted to hear that you were happy with the service from start to finish. It was a pleasure working with you, and we're so pleased the sale went smoothly and met your expectations. Hazel, Alex, Megan, Katrina & Denise all really appreciate the mention, it means a lot to the whole team. Wishing you all the best for the future, and thank you again for recommending us!
5/5
GoogleWe have just moved to the area having purchased our forever home with Your Move Crawcrook . Katrina was an absolute Star from the onset . Had she not been so eager to help and “ go the extra mile “ we wouldn’t be here now that’s for certain . We can’t speak highly enough about her . She’s professional with a friendly manner but what is clearly apparent is her knowledge of her industry . Not an issue she couldn’t resolve and fast at that with her proactive approach & speedy feedback . She constantly reassured me everything was on track with the timings of our purchase and she was spot on with it all . The purchase of a home is a stressful matter but Katrina certainly made ours a lot easier along the way . We also had regular check in calls with updates . She ensured our case was passed over to Hazel when she was off who was also very helpful and nice to deal with . Denise & Megan also helped answer queries and were informative & friendly . Your move Crawcrook , what an amazing team but Katrina is the biggest asset , she’s bloody fantastic . Both Graham and I ( kids & dogs to ) are very grateful to you all and will continue to sing your praises & recommend highly to all we meet . Thank you so very much x Donna & Graham Phillips
We’re absolutely delighted to hear that your experience with Your Move Crawcrook, and especially with Katrina and we’re so pleased that her dedication, expertise, and proactive approach helped make your move as smooth and stress-free as possible. She’ll be over the moon to hear your lovely feedback, as will Hazel, Denise, and Megan, who were also proud to support you throughout your journey. Helping you find your forever home is exactly why we do what we do, and we couldn’t be happier that you and your family (including the dogs!) are settling in well. Thank you again for your kind words, your trust, and for recommending us so highly, it means everything. Wishing you many happy years in your new home! Warmest regards, The Your Move Crawcrook Team
5/5
GoogleI recently sold my house through your move Crawcrook and they were fantastic. The whole team Hazel, Katrina, Megan, Denise and Alex were great in not only facilitating a swift sale but also with offering helpful assistance and advice throughout our process and they went above and beyond what we expected. If you’re moving into or around this area I couldn’t recommend anyone else more.
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such a positive experience with the team at Your Move Crawcrook. The team will be thrilled to know their efforts helped make your sale smooth and successful. We truly appreciate your recommendation and wish you all the best in your new home. Kind regards, The Your Move Crawcrook Team
5/5
GoogleEveryone at Your Move - Chris Stonick estate agents were so professional and helpful.I was overwhelmed by the prospect of having to complete the application for the rental property. I'm 70 and not great with filling applications online, my …
Hi Pat, thank you very much for your kind words. We're pleased to hear you felt supported throughout the process, and we’ll be sure to pass on your appreciation to Penny and Kirsty. Best wishes from all at the Consett Branch
5/5
GoogleThank you to everyone at Your Move Durham. They are professional and friendly and put maximum effort into supporting both the sale and the client.
Thank you for the lovely review!
5/5
GoogleJoanne, Maddy, Annaleigh, and Angela are all amazing girls who helped us in finding our rental property. Many thanks to all of them, very professional and friendly.
Thank you for the lovely review! We are so pleased you are happy.
5/5
GoogleOh my word what can I say... first class !!! As we were buying a house whilst abroad it was very stressful but Angela, Maddy and Annaleigh made it so much easier for us. Thank you ladies you are all stars
Thank you so much for the lovely review!
4/5
GoogleGreat service from your move staff in Durham office . A long process just due to the decline in the housing market but finally sold …
Thank you for the lovely review!
4/5
GoogleSo pleased with the support & updates provided by Maddie & Angela at YourMove in Durham when buying my property! So helpful & understanding during a stressful process… Thank you ⭐️
Thank you so much for the review!
5/5
GoogleI would like to thank the team from YourMove Durham for such a fantastic experience. Joanne, Maddy, Annaleigh, and Angela handled the entire letting process very professionally and were extremely supportive throughout. It is the second home …
Thank you for the lovely review. We are so pleased to have helped you and hope to continue in the future!
5/5
GoogleExcellent letting agent, professional, responsive and always helpful. The whole process was smooth from start to finish. Highly recommend! Big thanks to Joanne, Maddy, Annaleigh, and Angela.
Thank you for the review!
5/5
GoogleSam and her team at the sunderland branch are amazing, ive rented my property out with them for several years now ,the few problems that have arisen have been dealt with quickly and efficiently. Much appreciated, thank you .I highly recommend 👌. …
Thank you so much for your kind words and continued trust in our Sunderland team! 🌟 I'm delighted to hear that you’ve had such a positive experience over the years, and that any issues have been resolved quickly and efficiently. We really … More
5/5
GoogleAll the staff were fantastic during our selling experience, Sarah and the team couldn't do enough for us, no question was to much trouble couldn't fault them at all. Excellent experience compared to when we have dealt with other agents.
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive selling experience with us. Sarah and the whole team will be so pleased to know their support made a difference and that you felt well looked … More
5/5
GoogleAn extremely helpful team in the Sunderland branch. Always friendly and professional and a pleasure to work with. All our queries were handled very efficiently. Would not hesitate to use their services in the future.
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our Sunderland team. Providing friendly, professional, and efficient service is always our goal, and it’s wonderful to know we met … More
5/5
GoogleThe customer service from this branch is exceptional. They organise around you and the communication is clear and prompt. Gemma and Erin at the branch have been professional polite and proactive throughout the whole process.
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it! Thanks, The Rowlands Gill Team
5/5
GoogleGemma, Erin, Claire and Ang at Rowlands Gill branch were such a help to us with our moving home process, I could not praise this team enough, they made the whole process very easy, we’re super quick with responses to emails, any queries answered straight away and super organised they provided us with a lovely welcome to your new home gift on collecting the keys which was such a lovely touch! Honestly I cannot recommend a team more. From start to finish outstanding!
Thank you, Carol, for your amazing review! We’re so glad to hear that you’ve been satisfied with the service we’ve provided. We wish you all the best of luck in your new home. Thanks, Gemma and the team at Your Move Rowlands Gill
5/5
GoogleGemma and Erin where fantastic, very responsive helped me sell my home in just over a month
Thank you for taking the time to share your feedback Claire. We are delighted to hear that you were pleased with the service provided by Gemma and Erin. On behalf of the entire team, we wish you every success with your home move. Kind regards, Your Move Rowlands Gill Team
5/5
GoogleFirst met with Gemma for a property valuation and from that point the girls did every single thing! They were amazing! Erin dealt with all the day to day. She was super helpful, quick to get back to me and overall created a fab and very very easy experience!
Thank you for taking the time to highlight the excellent service you received from Gemma, Erin, and the team at Your Move Rowlands Gill. We greatly appreciate your feedback and the confidence you have placed in us. We look forward to managing your property and working alongside you. Kind regards, Your Move Rowlands Gill
5/5
GoogleThank you to everyone at Your Move Durham. They are professional and friendly and put maximum effort into supporting both the sale and the client.
Thank you for the lovely review!
5/5
GoogleJoanne, Maddy, Annaleigh, and Angela are all amazing girls who helped us in finding our rental property. Many thanks to all of them, very professional and friendly.
Thank you for the lovely review! We are so pleased you are happy.
5/5
GoogleOh my word what can I say... first class !!! As we were buying a house whilst abroad it was very stressful but Angela, Maddy and Annaleigh made it so much easier for us. Thank you ladies you are all stars
Thank you so much for the lovely review!
4/5
GoogleGreat service from your move staff in Durham office . A long process just due to the decline in the housing market but finally sold our property. Major shout out to Maddy who was professional and responsive throughout with the great help of AnnaLeigh when Maddy was unavailable. Once the offer went through , which was handed over to sales progression , Angela, great process , up until a point which I think was a communication error but felt like we were the inconvenience to your move and the buyer, even though we were the ones paying your move fees. Overall we made it through with their help and link between buyer and seller . Thank you for all the advice ,support, and hard work
Thank you for the lovely review!
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Wallsend (5/7/9 High Street East) with 313.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
