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Your Move Chris Stonock reviews in Consett, Chester Le Street, Wallsend and 11 more

4.8

★★★★★ Excellent

3,932 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Chester Le Street (two offices), Wallsend (two offices), Whitley Bay (two offices), Durham (two offices), Newcastle Upon Tyne (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 3,932 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

3,820

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

108

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Reviews may appear on more than one platform.

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move Chris Stonock office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Fantastic service from Julia and all the staff at Your Move Chester le Street regarding the sale of our property. We were regularly updated via email or phone call on viewings and the eventual sale. First class service from everyone and would highly recommend. Thanks again. Vicky & Carl.

Carl · 22 July 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Thank you so much for your wonderful review and recommendation. We are delighted to hear that you were pleased with the service provided by Julia and the team throughout the sale of your property. Keeping our clients informed and supported every step of the way is something we take great pride in, so it's fantastic to know that our regular updates and communication made a positive difference to your experience. We truly appreciate your kind words and your trust in us. On behalf of Julia and everyone at Your Move Chester-le-Street, thank you for choosing us, and we wish you all the very best for the future.

5/5

Google

A huge thank you to everyone at the office for making both the sale of our old home and the purchase of our new one as smooth as possible. The whole team were friendly, professional and always happy to help throughout the process. A special thanks to Jake for the fantastic initial photos, which really showcased our property, and to John for all his hard work chasing things up and keeping everything moving to get us over the line. We really appreciated all your support from start to finish. We wouldn't hesitate to recommend your services and would happily use you again in the future. Thank you!

Andrew · 22 July 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Thank you so much for your wonderful review. It was an absolute pleasure to help you with both the sale of your home and the purchase of your new one. We're delighted to hear that you had such a positive experience with the team. Jake and John will be especially pleased to know their hard work and dedication made such a difference throughout your move. Thank you for your kind words and for trusting us to guide you through such an important milestone. We truly appreciate your recommendation and wish you every happiness in your new home. If we can ever help you again in the future, we'd be delighted to do so.

1/5

Google

Further to Diane's (below - our buyer) 5 star rating I felt the need to balance this out. Absolutely horrible experience dealing with this agent from start to finish, especially Sharon. Delay after delay, confusing and contradictory statement depending on who you spoke to that day. Never called back when they said they would. Kept saying they couldn't chase the chain when that isn't true. Didn't even know about the situation at the bottom of the chain, i.e an extra link, yet our vendor's estate agent knew. Got the green light in writing from them that the chain was ready so booked movers, only to be told 2 days later they had no idea if the bottom of the chain was ready. Cost us £1000 and refused to entertain any sort of refund for either the moving fees or their abject services. It was all lovely until we had an offer on the house, after that they clearly assumed their job was done and were quite happy to wait for their fee no matter how long it took. I was clear from day one that I expected them to be chasing people to make sure this sale went through as quick as possible as the top of the chain had a deadline. They were so happy to say "yes yes yes" until they had what they needed then decided to do nothing. The day before moving I was asked to drop the keys off, which I refused as things weren't finalised, then on the actual moving day I was told by another member of staff to wait until everything had gone through. They clearly don't talk to each other about their own ventures. I wish we had gone with their competitor.

Patrick · 22 July 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Thank you for taking the time to share your feedback. I'm sorry that your experience did not meet your expectations. I appreciate that you have taken the time to raise your concerns and will ensure the points you've highlighted are carefully reviewed. We take all feedback seriously and will use it to help improve the service we provide. Sharon Macfeggan, Branch Manager

5/5

Google

Thank you to you all at Your Move, Chester le St., you’ve all been so lovely and kind. We really appreciate all of your hard work in selling the properties. Thank you

MAGGIE · 22 July 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Hello, thank you so much for taking the time to leave such a lovely review. We’re delighted that our Chester-le-Street team could support you with the sale of your properties. Your kind words mean a great deal to us, and we truly appreciate your recognition of the team’s hard work. Wishing you all the very best for the future.

5/5

Google

Great experience using julia at chester le street for a recent purchase. She went above and beyond to ensure the transaction went through quickly and without a hiccup. She was on the phone to solicitors pushing things through. The seller told me they had used her services previously and i can see why people return. Top marks for julia.

Tim · 22 July 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Thank you so much for your wonderful review! We're delighted to hear that Julia provided such an outstanding service during your recent purchase. She is dedicated to making the process as smooth and stress-free as possible, and it's great to know her proactive approach and communication with the solicitors helped keep everything moving. Your kind words mean a lot, and we'll be sure to pass your feedback on to Julia. Congratulations on your new home, and thank you for choosing us!

5/5

Google

I have had a great experience with this firm when looking to sell a property recently. Really helpful and informative! Thank you to Sam C, Kirsty, Carol, Sam H, Izzy and Penny

Kerry · 20 July 2026 · Your Move Consett

Agent replied · 20 July 2026

Hi Kerry, thank you for your review and kind words. Best Wishes from All at The Consett Branch.

5/5

Google

I would like to thank everyone at Your move -Chris Stonock for making the process of buying a new property as simple as possible, I have never bought a property on my own before and both Sam and Izzy dealt with me with patience and empathy nothing was too much trouble. With their assistance I now have a wonderful new home. You deserve every one of those 5*

Wendy · 30 June 2026 · Your Move Consett

Agent replied · 25 June 2026

Hi Wendy, thank you for taking the time to leave us a 5 star review, Sam & Izzy are thrilled they have been able to secure you such a lovely new home 🙂Best Wishes from All the Team at Consett. …

5/5

Google

Couldn’t have been more helpful, thank you Izzy, Kirsty, Sam C, Sam H, Penny and Carol!

Sevgi · 29 June 2026 · Your Move Consett

Agent replied · 29 June 2026

Hi Sevgi. Thank you for your kind words and 5 star review, best wishes from All at the Consett Branch

5/5

Google

Fantastic service from Your Move Consett! Thank you Izzy, Carol, Kirsty, Sam C, Sam H and Penny.

Jack · 26 June 2026 · Your Move Consett

Agent replied · 28 June 2026

Thank you Jack for your kind review, we were thrilled we could find you a tenant so quickly and move them into their new home with 1 week from advertising! It was a pleasure working with you and thank you for choosing Your Move Chris Stonock.

5/5

Google

Fantastic from start to finish. Really easy to talk to you and very helpful from all the girls at Consett. Sam, Kirsty, Carol, Izzy, Sam and Penny. Would definitely recommend. Thanks again for helping is get our dream home

Urban · 26 June 2026 · Your Move Consett

Agent replied · 26 June 2026

Thank you so much for your wonderful review! It was an absolute pleasure helping you all with your home-buying journey. We're delighted to hear you found the process easy and that our team could support you every step of the way. Congratulations on your dream home, and we wish you many years of happiness there. Thanks again for choosing Your Move Chris Stonock and for your recommendation! 🏡✨

5/5

Google

Had a really positive experience from the Consett Team Sam, Kirsty, Carol, Izzy, Sam and Penny. Very Professional and friendly. Could do enough.

Moya · 25 June 2026 · Your Move Consett

Agent replied · 26 June 2026

Thank you Moya for your kind review, it was a pleasure securing you a buyer so quickly! Best Wishes for the future from All at Consett.

5/5

Google

House up for sale recently .. the service was excellent.. professional, efficient and thorough.. and all staff including Sam C, Kirsty ,Sam H , Carol, Izzy and penny couldn’t have been more helpful.. huge thankyou to you all..

Mike · 23 June 2026 · Your Move Consett

Agent replied · 24 June 2026

Hi Mike. Thank you so much for your kind words. It was a pleasure to help you with your sale. We're delighted to hear you found our service professional, efficient and thorough. We wish you all the very best for the future and thank you for choosing us.

5/5

Google

First class service recently from Sam C, Kirsty, Sam H, Carol, Izzy and Penny at Consett office. Excellent communication every step of the way from a very efficient team. They couldn’t have been more helpful. Highly recommend this team if you need an Estate agent.

Mary · 23 June 2026 · Your Move Consett

Agent replied · 24 June 2026

Hi Mary. Thank you for your wonderful review and recommendation. We are delighted to hear that you received first-class service from the Consett Team. Providing excellent communication and support throughout the process is something we pride ourselves on, so it's fantastic to know the team delivered this for you. Best wishes from all at the Consett Branch.

5/5

Google

We had a fantastic experience buying our first home with this agency. As first-time buyers, the whole process felt overwhelming at times, but the team made everything so much easier and less stressful. A special thank you to Sarah and …

Madu · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you so much for your lovely review! We’re so glad we could help make your first home buying experience a positive one. Sarah and Chloe will be thrilled to hear your kind words. Huge congratulations on your first home, and thank you for choosing us! Sam 😊 …

5/5

Google

Really nice staff ! Fast and really helpful the agent who helped us was very friendly and she made The process stress free.. Sarah Symons

Victoria · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you so much for your lovely review, Victoria! We’re delighted to hear that you found our team friendly, fast, and helpful. Making the process as stress free as possible is always our goal, and we’re so pleased that our agent was able to provide such a positive experience for you. We truly appreciate your kind words and your support! Sam😊

5/5

Google

Gail knows her stuff and works swiftly and efficiently. You can trust her to deliver results.

Catherine · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you so much for your kind words! We're delighted to hear that you found Gail knowledgeable, efficient, and trustworthy. Providing excellent service and delivering results for our clients is always our goal. We truly appreciate your feedback and your trust in Gail's expertise. Thank you for your support! Sam 😊 …

5/5

Google

One of the staff member SARAH SYMONS very helpful

Jaskirat · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you for your kind review Jaskirat. We wish you the best of luck in your new home. Sam 😊 …

5/5

Google

Thankyou to the staff at Your move Sunderland especially Sarah who has been very professional and efficient in making my house purchase easy and stress free. She kept me informed of everything that was happening with frequent phone calls to remind me or inform me of progress. I would have no hesitation in recommending Sarah and colleagues for your house purchase/sale.

Elizabeth · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We are delighted to hear that Sarah provided you with a professional and stress free experience throughout your house purchase. On behalf of Sarah and everyone at Your Move Sunderland, we wish you all the very best in your new home. Kind regards Samantha

5/5

Google

Very helpful . Sarah gives us timely update as buyers. Highly recommend

Ritzell · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you so much for your kind review! It was a pleasure helping you through the buying process. I'm so glad you found the updates helpful. Wishing you lots of happiness in your new home, and thanks again for the recommendation! Sam 😊 …

5/5

Google

Sarah has been amazing throughout my moving property process. Constantly reassuring when needed and quick and efficient with the process. Also massive Thankyou to Gail too. She was just as amazing!

Alex · 22 June 2026 · Your Move Sunderland

Agent replied · 22 August 2026

Thank you so much for your kind words. We're delighted to hear that Sarah and Gail provided such great support throughout your moving process. We understand how important reassurance and efficiency are during a move, and it's wonderful to know they helped make the experience a positive one. We'll be sure to pass on your lovely feedback to both of them. Wishing you all the best in your new home Sam🙂

5/5

Google

Provided a great service when selling. Thank you to all those in the office that supported me through the process (Erin, Claire and Ang). Special thanks to Gemma for going the extra mile for me.

Eli · 22 June 2026 · Your Move Rowlands Gill

Agent replied · 22 August 2026

Thank you so much for your kind words. It was a pleasure supporting you through your sale, and we’re delighted to hear you had a great experience with the team. Erin, Claire, Ang and Gemma will all be so pleased to know their help was appreciated. We’ll be sure to pass on your special thanks to Gemma for going the extra mile. Wishing you all the very best for the future!

5/5

Google

Highly recommend Your Move .Our property sold very quickly, within a week ! Gemma , Claire & Erin so helpful and knowledgeable. Thanks !

Jean · 22 June 2026 · Your Move Rowlands Gill

Agent replied · 22 August 2026

Thank you for taking the time to leave such a lovely review. We're delighted we were able to secure a sale for your property so quickly! Gemma, Claire and Erin will be thrilled to hear your kind words. We're proud that you found the team helpful and knowledgeable. Thank you for trusting Your Move with your sale, and we wish you every success in your next chapter.

5/5

Google

Received excellent service from the team at Chester le Street. Was professionally guided through the process every step of the way and the sale of the house has been seamless. Thanks to everyone concerned.

Terri · 22 June 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Thank you so much for your kind feedback. We’re delighted to hear that you received excellent service from our Chester le Street team and that the process was seamless from start to finish. It’s great to know you felt professionally guided every step of the way, we’ll be sure to pass your comments on to everyone involved in the sale of your house. Thank you again for choosing us, and we wish you all the very best for the future.

5/5

Google

Best team ever, we had such a nightmare towards the end of buying our house and this team went the extra mile. Always answered the phone with a positive attitude and were very supportive during our stressful time of getting the keys. Massive thank you again to the full team !

Aleaha · 22 June 2026 · Your Move Chester Le Street

Agent replied · 22 August 2026

Thanks so much for your kind words, we hope your enjoying your new home!

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 388 reviews rated 4.9 out of 5, followed by Your Move Chester Le Street with 316.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move Chris Stonock, Chester Le Street won Gold; Your Move Chris Stonock, Consett won Gold; Your Move Chris Stonock, Tyne & Wear won Gold; Your Move Chris Stonock, Tyne & Wear won Trusted Agent; Your Move Chris Stonock, Durham won Trusted Agent.

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