Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
3,932 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Chester Le Street (two offices), Wallsend (two offices), Whitley Bay (two offices), Durham (two offices), Newcastle Upon Tyne (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 3,932 reviews on three platforms, rated 4.8 out of 5 overall.
3,820
Reviews on Google
All 24 offices
108
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have just sold our home with Your Move and all the staff at Chester-le-Street were brilliant! Always helpful and answered all of our questions. Would definitely recommend.
Thank you for your review, it was our pleasure.
1/5
FacebookBlaming a tenant for his lifestyle when there is mould growing on his bed....totally shocking.....I will not allow this!
This is the mould on my son's shoes! You call this lifestyle?
1/5
GoogleRating only, no written review.
Hello Mac, I'm sorry to hear you are disappointed with us. Could you please provide some more information so we can look into this? ymcs.marketing@your-move.co.uk. Thank you.
5/5
GoogleSarah and Rachel could not have been nicer or more helpful and their wider support team giving me updates was of good help
Thanks for your review Sam we really appreciate it.
5/5
GoogleRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
Google…
Thanks for your review Sam we really appreciate it.
1/5
Google…
Hello Peter, I am so sorry to hear you have had a disappointing experience with us. If there is anything further I can do to help please email ymcs.marketing@your-move.co.uk. Thank you.
5/5
FacebookVisited this office this morning and what an absolute pleasure it was, superb friendly and professional staff. Thank you for all your help!
2/5
GoogleRecently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again
I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.
5/5
FacebookI really wished I had rented my house out through Your Move at the beginning instead of going through a different local agent...who were absolutely shocking as they let the tenant ruin my house.Anyway getting back to Your Move, I sold my house through this office. The girls were great in the office...friendly, personable and most of all keen to help. The sales team were excellent communicators, seeing as I live in Australia. They kept me in the loop at all times.And the conveyance/lawyers that Your Move suggested made the sale so much easier than I thought it was going to be. Thank you so much for all your help and for the successful sale of my house! - Allison
2/5
GoogleRecently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again
I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.
1/5
YellCustomer service and working practices
TERRIBLE... They will over inflate your valuation price to sign you up. They dont check your Buyers have a mortgage agreement before they send them to view your premises. They dont ring out and update you, you ring them then they chase things up. They tell you what they think they want to hear and arent open and honest. They are quite happy to let you deal direct with your buyers side of things so they dont have to do any work to get paid...
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move Consett has the most, with 388 reviews rated 4.9 out of 5, followed by Your Move Chester Le Street with 316.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Chris Stonock, Chester Le Street won Gold; Your Move Chris Stonock, Consett won Gold; Your Move Chris Stonock, Tyne & Wear won Gold; Your Move Chris Stonock, Tyne & Wear won Trusted Agent; Your Move Chris Stonock, Durham won Trusted Agent.
