Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI can most certainly recommend Sharon and her team. Their help and advice during the recent sale of our property was excellent. Their professional guidance was invaluable in dealing with matters outside our own normal experience.
Joan · 30 July 2019 · Your Move Washington
Agent replied
Hi Joan and thank you for your great 5* review! We are so happy to have been able to sell your house for you and hope that you choose to use Your Move again in the future. I will be sure to pass on your praise to Sharon and the rest of the Washington branch! Thanks again and all the best from the Your Move Chris Stonock team!
★★★★★ 5/5
GoogleWhile looking for a property I have used several estate agents but by far the most helpful and responsive was Tanya at Your Move in Washington. So thank you in trying to make the whole process less stressful.
Mark · 30 July 2019 · Your Move Washington
Agent replied
Hi Mark and thank you for your great review. I will be sure to pass on your praise to Tanya and the rest of the staff at Washington. Thanks again and all the best from Your Move Chris Stonock
★★★★★ 5/5
GoogleRating only, no written review.
Cassie · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thanks Cassie.
★★★★★ 1/5
GoogleRating only, no written review.
Sinead · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Sinead, I'm sorry to see your review today. Unfortunately we can't find you on the system so have no record of why you are disappointed with our service. Can you please email ymcs.marketing@your-move.co.uk so we can investigate this further please?
★★★★★ 5/5
GoogleFantastic service as always!
Amy · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you Amy.
★★★★★ 5/5
GoogleLovely attentive staff who know the area well and give helpful and useful advice. Thank you for your time with me.
Moira · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Moira, thanks so much for your comments and taking the time to leave us a review.
★★★★★ 5/5
GoogleGreat local branch with very attentive staff. Would recommend highly
Tina · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you for taking the time to leave us a review Tina, we really appreciate it.
★★★★★ 5/5
GoogleThe buying process has been very painless through Your Move, the staff at the Rowlands Gill branch (especially Abbie) have been fantastic. Calls always answered and returned promptly.
Peter · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Peter, this is great feedback thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleA very helpful team that strive to make selling a house stress free and go beyond helping you with information and fantastic communication..would recommend this team to anyone who wants to buy sell or rent property from..thank you rowlandsgill team...
Will · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Will, thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleExcellent service from the team who helped find a Tenant for my property. Professional and friendly. Would recommend
John · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you for your review John. Delighted to hear the team were able to help you find a tenant. if there is anything else we can do for you please do not hesitate to ask.
★★★★★ 5/5
GoogleAll the girls at Your Move were so helpful when we were buying our first home. Always happy to answer our questions and advise us what happens next. Would absolutely recommend.
Abigail · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you for your review.
★★★★★ 5/5
GoogleI found the house of my dreams through this branch thanks to a great team of staff. First class from the moment I walked into their shop to the moment I signed my contract. Very helpful, polite and professional.
Jamie · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Jamie, thank you for taking the time to leave us a review. It's brilliant to hear such fantastic feedback and I will be sure to pass your comments on to the team at Rowlands Gill.
★★★★★ 5/5
GoogleGreat experience. Amazing at liasing between clients (buyer and seller). Made the process easy and smooth. Thanks to Vanessa for helping secure our dream home, and keeping everything moving on. Also to Moira, for assisting us with our countless viewing and always having the answers to all our questions. Amazing team at Rowlands Gill.
Jordan · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hello Jordan, thank you for your brilliant review. It is great to come in on a Monday morning to be greeted with such positive comments about our Rowlands Gill team. I am so pleased to hear things went as smoothly as possible for you and if there's anything else we can do to help please don't hesitate to contact us.
★★★★★ 5/5
GoogleSuper impressed by the team at Your Move Rowlands Gill. From Claire valuing my house to the girls Vanessa, Bridie and Abi in the office I found the whole process simple and painless.
I received an offer for the full asking price from the first viewer who viewed the house before it was even officially on the market. Ultimately you get what you pay for and I couldn’t have asked for a better service from the girls
Lisa · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Lisa, thank you very much for your review. We really appreciate your feedback. Best wishes from all at Rowlands Gill.
★★★★★ 5/5
GoogleWent into my local Your move branch, Rowlands Gill, to collect some details on properties that myself and my husband were interested in. The staff in the branch were very astute and friendly. Bridie, Vanessa and Callum were very knowledgeable and informative. It was also lovely to meet Laura who is their Valuer. It was good to know that Your Move in Rowlands Gill can help me with my Mortgages or Life Insurance.
Lynda · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Lynda and thank you for your great 5* review. I will be sure to pass on your kind words to all of the staff at Your Move. Please do not hesitate to get in touch if there is any else that you need. Thanks again and all the best from Your Move Chris Stonock
★★★★★ 5/5
Google5 star.
Fast · 30 July 2019 · Your Move Low Fell
Agent replied
Thank you
★★★★★ 1/5
GoogleTerrible. Rude. Unhelpful without fail. "Buyer support" - what a joke. Avoid like the plague.
Jay · 30 July 2019 · Your Move Low Fell
Agent replied
Hello Jay, very sorry about the delay in replying to your review but unfortunately we have only just received notification of it this morning. I appreciate your review was a little while ago now but if there is anything we can do to help please contact ymcs.marketing@your-move.co.uk.
★★★★★ 1/5
GoogleNEVER use this company. I have never received such bad customer service from anybody. Avoid using them especially if renting.
Chris · 30 July 2019 · Your Move Low Fell
Agent replied
Hi Chris, firstly my apologies in getting back to you - unfortunately we have only just seen your review this morning. I am sorry to hear you had a negative experience in 2015. I appreciate it was a while ago now but if there is anything we can do to help please let us know at ymcs.marketing@your-move.co.uk
★★★★★ 1/5
GoogleTried to give half a star but the minimum is 1. Tried to get a flat with YourMove, explained my credit rating was rubbish due to serving in the Army and borrowed £300 to cover administration costs. I was told there wouldn't be a credit …
David · 30 July 2019 · Your Move Low Fell
Agent replied
Hello Davey, I'm very sorry about how incredibly late our reply is. We have only just received notification of your review this morning. I am disappointed you had a negative experience when using Your Move in 2014. I appreciate it was a few years ago but if there's anything I can do to help please can you email me at ymcs.marketing@your-move.co.uk
★★★★★ 1/5
GoogleDO Not use this agency. My brother rented a flat from them. He moved in it was a complete dump. Had not been cleaned for months. Then the heating went 6 weeks later still no heating. They have no idea how to manage a property. If the land …
Peter · 30 July 2019 · Your Move Low Fell
Agent replied
Hello Peter, I am so sorry to hear you have had a disappointing experience with us. If there is anything further I can do to help please email ymcs.marketing@your-move.co.uk. Thank you.
★★★★★ 5/5
GooglePopped in the other day and was blown away by the customer service and breadth of knowledge both Alex and Haley had to offer. As a first time buyer their support and professionalism made everything much less daunting.
Ben · 30 July 2019 · Your Move Low Fell
Agent replied
Hi Ben, thank you for leaving us a review. I am so pleased to hear you had a positive experience when visiting the team at Low Fell. If there is anything else we can help you with please do not hesitate to contact us.
★★★★★ 5/5
GoogleExcellent service in the purchase of a house from Your Move . Very helpful staff especially Rachel and Alex
Anthony · 30 July 2019 · Your Move Low Fell
Agent replied
Hello Anthony, thank you for taking the time to leave us a review. We are delighted to have been able to help you.
★★★★★ 5/5
GoogleReally brilliant service! Thanks to Rosie for helping me sort out my mortgage :)
Frances92100 · 30 July 2019 · Your Move Low Fell
Agent replied
Hi Frances, thank you for your review. So pleased the Low Fell team were able to help you, I will certainly pass your thanks on to Rosie.
★★★★★ 5/5
GoogleExtremely helpful after having some bad experiences from other company's Alex was extremely helpful and I'm now looking forward to moving into my new home
Paul · 30 July 2019 · Your Move Low Fell
Agent replied
Hi Paul, congratulations on your new home we are delighted to have been able to help you. Thank you for taking the time to leave us a review of your experience with the Low Fell team - it is much appreciated.
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