5/5
Sarah and Rachel could not have been nicer or more helpful and their wider support team giving me updates was of good help
Agent replied
Thanks for your review Sam we really appreciate it.

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,127 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Chester Le Street (two offices), Wallsend (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,127 reviews on three platforms, rated 4.8 out of 5 overall.
4,015
Reviews on Google
All 24 offices
108
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
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Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Sarah and Rachel could not have been nicer or more helpful and their wider support team giving me updates was of good help
Thanks for your review Sam we really appreciate it.
5/5
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5/5
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5/5
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5/5
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5/5
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5/5
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Thanks for your review Sam we really appreciate it.
1/5
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Hello Peter, I am so sorry to hear you have had a disappointing experience with us. If there is anything further I can do to help please email ymcs.marketing@your-move.co.uk. Thank you.
5/5
Visited this office this morning and what an absolute pleasure it was, superb friendly and professional staff. Thank you for all your help!
2/5
Recently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again
I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.
5/5
I really wished I had rented my house out through Your Move at the beginning instead of going through a different local agent...who were absolutely shocking as they let the tenant ruin my house.Anyway getting back to Your Move, I sold my house through this office. The girls were great in the office...friendly, personable and most of all keen to help. The sales team were excellent communicators, seeing as I live in Australia. They kept me in the loop at all times.And the conveyance/lawyers that Your Move suggested made the sale so much easier than I thought it was going to be. Thank you so much for all your help and for the successful sale of my house! - Allison
2/5
Recently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again
I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.
1/5
Customer service and working practices
TERRIBLE... They will over inflate your valuation price to sign you up. They dont check your Buyers have a mortgage agreement before they send them to view your premises. They dont ring out and update you, you ring them then they chase things up. They tell you what they think they want to hear and arent open and honest. They are quite happy to let you deal direct with your buyers side of things so they dont have to do any work to get paid...
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move Consett has the most, with 388 reviews rated 4.9 out of 5, followed by Your Move Chester Le Street with 316.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Chris Stonock, Chester Le Street won Gold; Your Move Chris Stonock, Consett won Gold; Your Move Chris Stonock, Tyne & Wear won Gold; Your Move Chris Stonock, Tyne & Wear won Trusted Agent; Your Move Chris Stonock, Durham won Trusted Agent.
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