Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,159 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Chester Le Street (two offices), Wallsend (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,159 reviews on three platforms, rated 4.8 out of 5 overall.
4,047
Reviews on Google
All 24 offices
108
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThey were very helpful at all times, it was quite a long process but they always answered all the queries we had with no issues. Gillian Donnison who was our contact point was always happy to help and responded very quick. Very happy with the overall service.
Thank you Jordi it has been a pleasure keeping you up to date throughout your purchase, I hope you and your family are very happy in your new home! Kindest Regards Gillian
5/5
GoogleAll the girls are amazing! Nothing is too much hassle. Constant updates as to where the sale and purchase are currently at. Wouldn’t go anywhere else!
Thanks for your review Jordan. Really appreciate it. Good luck in your new home.
4/5
GoogleRating only, no written review.
Thanks for your review Craig. Happy to help.
5/5
GoogleThe girls in the office couldn't do enough for you. All really professional and super helpful. If you looking to buy a house in the area go and see them. Recommend 100%
Thank you so much for the recommendation Simon! Much Appreciated. Hope you have settled in your new home.
5/5
GoogleEfficient, friendly, professional, and well organised branch of Your Move. The best experience I have had in 13 years of being with Your Move - thank you! Louise was especially helpful and attentive. Really happy with the service.
Thank you for your lettings business once again Tom. It has been a pleasure re-letting your property and finding you a new tenant. All the best. Louise
5/5
GoogleThis has been the 2nd time i've used Your Move to find a tenant and once again, a pleasure to deal with. Louise is always willing to help and provides great service as whole, willing to go the extra mile whenever required. Thanks again A****
Thank you Paul. It has been a pleasure dealing with you again. We hope to help you again in the future. All the best, Louise
5/5
GoogleRecently purchased a house through your-move whickham, and dealt primarily with Gill, she was extremely helpful and informative throughout the whole process. I'm very thankful, and would fully recommend using Your-Move Whickham for your next property purchase!
Thank you for your 5* review of the service you received during the purchase of your new home. Your feedback is truly valued as we aim to offer the best service possible at all times. I hope you enjoy making your purchase your new home. Kind regards, Gillian
5/5
GoogleHaving had the worst experience with an online based agent, we took the plunge and contacted your move West Denton to sell our property. From the very first meeting with Tim to the telephone conversations with Ashleigh and Abigail, the process has been so straightforward and easy, and they sold my property within 4 weeks. Special thanks to Abigail and Ashleigh who were both so lovely and kept me updated the whole way through!
Thank you very much for your feedback Jen, that's great to hear! I will be sure to pass your lovely words onto the team. Best wishes
5/5
GoogleFantastic customer service sold house after the first viewing. Gillian gave us loads of help and support from start to finish. Susan and Jackie were also very friendly and helpful, they all made the whole process easy and stress free. Thank you Your Move Whitley Bay.
Thank you for your kind words David The team in Whitley Bay are extremely proud and strive to go above and beyond for our customers! all the best! Kind Regards Gillian
5/5
GoogleThanks for all your help Gillian. You have made the difficult decisions easier with the benefit of your knowledge and exceptional customer service.
Thank you for your Kind works Mr Fidler! I am very pleased you have been happy with the service. Kindest Regards Gillian
5/5
GoogleGreat service from Samantha, Jodie and Sarah. Happy to help every time I called and all were friendly and professional. They also went above and beyond to try and solve any problems. Highly recommended with many thanks.
Thank you for the lovely review Review Naomi, happy to help.
5/5
GoogleFrom the very first visit to value my family home all Yourmove staff have been professional and very helpful. If I had to leave a phone message they got back promptly and answered all questions. Thank you all very much.
Thank you very much Harriett for the lovely review.
5/5
GoogleThanks for all your help getting us moved. Chris warren and the team were brilliant from start to finish. Given all the issues with the chain you kept us calm and sane! Never moving again haha!
Thank you for your review
5/5
GoogleVery helpful, professional and friendly staff. Would definitely use them again, always a quick response to any enquiries I had.
Thank you Kevin, i hope you are happy in your new home.
5/5
GoogleRating only, no written review.
Really appreciate your feedback Ginny. We hope you're settled in your new home!
5/5
GoogleJulie was a brilliant. She helped to bring our purchase to a conclusion in a very professional manner. Always pleasant and eager to resolve any problems.
Thank You so much for your fantastic review Ian. I hope you will be very happy in your new home and can not wait to see what you have planned for it! Kindest Regards Julie.
5/5
GoogleWe have just completed on our home which we purchased through Your Move. We can't thank Rachel, June and Rachael enough. The communication was fantastic and they went over and above to help the process go as smoothly as possible. Excellent company.
Thank you for such a lovely review Kelsie. This is brilliant feedback to receive and I'll be sure to pass your kind words on to the team. Very best wishes
5/5
GoogleRating only, no written review.
Thanks for the 5* review Chloe! Good luck in your new house.
5/5
Googlewe sold our house and bought our home through Your move. All staff were always friendly and happy to help with our enquiries, particularly Leanne! couldn't reccomend enough! thank you ladies xx
Many thanks for your feedback Jade. We hope you're settled in your new home!
5/5
GoogleWould highly recommend, the Your Move girls went above and beyond to get us into our home and made our first buying experience as stress free as possible.
Thank you Sophie for your recommendation. We wish you all the very best in your new home.
5/5
GoogleAll the staff have been very helpful, professional and friendly throughout the whole selling process. They were very efficient with communications and delivered a great service all round, thank you!
Thank you for your kind review Amy, it's appreciated.
5/5
GoogleAbsolutely fantastic service from Gillian. Excellent professional friendly service. From day one constant updates on progress and providing reassurance to someone who has not moved for a long time. Went above and beyond, nothing too much trouble. Would definitely recommend using Your Move Whitley Bay, especially Gillian and Julie
Thank you for your kind words it was a pleasure selling your home and keeping you updated throughout the process all the very best and hope are very happy in your new home! Kindest Regards Gillian
5/5
GoogleDenise and team went above and beyond in our recent sale. Always there when I had a query and made sure I was kept up to date with the whole process at every moment. Highly recommended!
We got there in the end Jamie! Thank you for your feedback and All the very best in your new home.
5/5
Googlereally helpful staff from beginning to end. they were very approachable and quick to respond to any queries i had especiallyJess Routledge
It has been a pleasure working with you, wishing you all the best for the future. Jess.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2025, 2020, 2019, 2018.
EA Masters by year, 2025 to 20182025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 390 reviews rated 4.9 out of 5, followed by Your Move Chester Le Street with 316.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
