4/5
Rating only, no written review.

Trusted Agent profile Β· Tyne & Wear and County Durham
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4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Great place to stay π β¦
5/5
Very friendly and professional service, thank you :)
Thank you for your review Shauna, it was a pleasure to let your property and I hope the tenants are very happy in their new home. Kindest Regards, Rachel Storey.
5/5
Great service,very polite and efficient.A pleasure to do business with.
5/5
Great customer service by Rachel Storey and the team !! . Would recommend this branch. ππ β¦
Thank you for your lovely review Scott, it was a pleasure to help let your property. I hope the tenants are very happy in their new home! Kind Regards, Rachel
5/5
Excellent assistance from Gillian Donnison and the rest of the team at your move, Whitley Bay
Thank you Paul! Good Luck for the future, Kindest Regards Gillian
5/5
Very professional and friendly. Provided advice and support all thr way through the process. Would use again for sure,
Thank you for your review and the lovely card, all the very best for you and your sisters :) Kindest Regards Gillian
5/5
Prompt and efficient service from Julie in arranging my mortgage appointment when it was convenient for me
Thanks John your feedback is greatly appreciated. Julie's aim is to help customers get appointments that fit around their day and Im pleased this was accomplished. Kind regards Susan Usher Sales Manager
5/5
Always at the end of the phone. Nothing is too much trouble. Gillian made the whole experience easy and hassle free. Thanks everyone.
Thank you for the lovely review Jacci, it has been a pleasure helping you get the sale through to completion best wishes for the future Kindest Regards Gillian
5/5
Thanks for all your help Gillian. You have made the difficult decisions easier with the benefit of your knowledge and exceptional customer service.
Thank you for your Kind works Mr Fidler! I am very pleased you have been happy with the service. Kindest Regards Gillian
5/5
Fantastic service. Everything was completed in a timely manner and our estate agent Rachel Storey was very helpful with any questions that we had.
5/5
Thank you too your Move and Rachel for helping us secure our rental, professionally done and always ready to help, easy to contact and alway updated us every step of the way
Thank you Sean for your lovely review and recommendation after using our Lettings Service. Renting a property for the first time may be daunting, i am delighted Rachel Storey made that process easy for you, she is a credit to our team.
5/5
House sold within 2 weeks. Very prompt and professional service would highly recommend. Gillian couldnβt do enough to help and was there to answer any queries I had.
Many thanks Richard for your positive feedback about Gillian and the High Recommendation. Gillian is a very experienced Senior Sales Consultant and this shows when she deals with customers queries I'm pleased she was able to help you with the sale of your home. Good luck with the move. Susan Usher, Sales Manager
5/5
Selling my home with your move was smooth and made ease with a lovely lady called Gillian absolute credit to the company she kept in touch from start to finish a real diamond many thanks
Many Thanks for your great review! it has been a pleasure selling your home and dealing with the sale through to completion, best of luck for the future! Kindest Regards Gillian
5/5
This was the first time I have sold a house solo, and it could have been so much more traumatic and stressful if it wasnt for the help from the team in the Whitley Bay office.. Julie was particularly patient with me, with gentle advice and support given to guide me through the process, and keeping me calm at times of crisis with care and understanding.
Thank you for the fantastic review Richard, it has been a pleasure dealing with you and hope you will be happy in your new home. Kindest Regards Julie
5/5
Recently purchased a property and Gillian has been a star throughout. Kept me in the loop with what was happening and I am the type of person who must know what is happening! I really appreciate her help :)
Thank you Paul it has been a pleasure keeping you informed throughout your purchase, I hope you enjoy your new home! Kindest Regards Gillian
5/5
Julie was a brilliant. She helped to bring our purchase to a conclusion in a very professional manner. Always pleasant and eager to resolve any problems.
Thank You so much for your fantastic review Ian. I hope you will be very happy in your new home and can not wait to see what you have planned for it! Kindest Regards Julie.
5/5
The staff at Your Move Estate Agents Whitley Bay {in particular Gillian Donnison} have made a stressful time in selling a property a lot more less stressful with regular updates and a very professional approach.
Thank you for your kind words Mr Peake, it has been a pleasure helping you sell the property and progress through to completion! best of luck for the future. Kindest Regards Gillian :)
5/5
Recently let our property through Your Move Whitley Bay who have been very helpful throughout in particular Rachel Storey who arranged several tradesmen for us at short notice - thank you!
Thank you for your kind words Jason, it was a pleasure working with you and letting your property. I hope the tenants are very happy in their new home and if you ever need us in the future please don't hesitate to contact. Kindest Regards, Rachel.
5/5
Bought recently through your move , could not have had better service, kept informed at every step and particular thanks to Gillian for her market knowledge and professionalism. Will definitely use again.
Thank you Keith for the fabulous review. I am really pleased you where happy with the service, Good Luck with the renovation, looking forward to seeing the property when finished. Kindest Regards Gillian
5/5
They were very helpful at all times, it was quite a long process but they always answered all the queries we had with no issues. Gillian Donnison who was our contact point was always happy to help and responded very quick. Very happy with the overall service.
Thank you Jordi it has been a pleasure keeping you up to date throughout your purchase, I hope you and your family are very happy in your new home! Kindest Regards Gillian
5/5
Both Rachael's have been very helpful and proffessional and have helped me through the process of renting a new property, and the other staff members have also been very helpful. Happy with the service I have recieved the staff at the Whitley Bay branch are a credit to the company.
Thanks Kev for your amazing feedback about Rachel Short and Rachel Storey in our Lettings Team. Im boasting with pride at your comments about our office. Kind regards Susan Usher Sales Manager
5/5
Excellent customer service. Gillian was always available to keep me up to date with viewings. A great team, friendly and professional, from valuation to completion.
Thank you for your kind words Chelene, I hope your move went smoothly. Kindest Regards Gillian π β¦
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.