Trusted Agent profile Β· Tyne & Wear and County Durham

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Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

4,234 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,130

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move Chris Stonock office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently sold our house with Your Move whitley bay. Getting 3 offers on the first viewing day. Your Move provided a second to none service and Gillian kept us updated every step of the way. She did a great job and kept things progressing as well as being there when I was stressing! Thank you so much Gillian!! I highly recommend this Estate Agents.

Deborah Β· 21 June 2021 Β· Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied Β· 20 June 2024

It was a very busy day, that day with offers on your lovely home. I was really pleased to secure a sale and take it all the way to completion. I'm delighted you thought I did a good job for you and its all part of the service. Your truly welcome and your thanks is most appreciated. We love getting recommendations from previous customers too - Thanks again best wishes in your new home. Regards Gillian. πŸ™ 😊 🏠

5/5

Google

We can’t find the words enough to thank the Your Move team for their support with our recent sale. Gillian Donnison is an absolute star and asset to the team, she went above and beyond to help and guide us through the process, with a friendly and cheerful attitude throughout despite the struggles of the chain. Having spoke with other estate agents through our purchase we are relieved and grateful we chose Your Move as their customer service and knowledge is evident in comparison. Thank you again Gillian, Susan, Rachel and the rest of the team, this is our forever home but we would recommend with no hesitation!

Anneliese Β· 21 June 2021 Β· Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied Β· 20 June 2024

Hello Robert Anneliese and family Can we just say it was an absolute pleasure selling your family home and helping you move into your "Forever Home". I hope you and the boys are truly happy there. Thank you also for your very kind comments about Gillian, Rachel, myself and the team, they make me so proud. Im also delighted in comparison to other agents Your Move stood out over our competition for our customer service. Thank you again for choosing Your Move Kind regards 😊 Susan Usher Sales Manager

5/5

Google

Rating only, no written review.

Margaret Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings

Agent replied Β· 20 June 2024

Thank you

5/5

Google

Rating only, no written review.

Ath Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings

Agent replied Β· 20 June 2024

Thank you

5/5

Google

Excellent professional customer service provided from your move. Bridie and Rachel supported our sale and were both very helpful and responsive.

Tarryn Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings

Agent replied Β· 20 June 2024

Thank you

5/5

Google

All of the girls at the Rowlands Gill branch are a delight to deal with. They go above and beyond to help with even the smallest query. Can't recommend them enough. Thanks Bridie, Rachel and Vanessa.PositiveProfessionalism

Cal Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings

Agent replied Β· 20 June 2024

Thank you

1/5

Google

Rating only, no written review.

Mike Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

Hi Mike, I'm sorry to see you only rated us 1 star. We can't seem to find you registered here in West Denton, Newcastle in order to understand your disappointment. If there is anything we can help with please do call us on 01912676374. Thank you.

1/5

Google

Dont no wat your on about never used you

CLOUDY67 Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

Hi Stephen, if you have not used our services I feel your 1 star rating is a little unjust. If there is anything we can help with please call your local branch and we would be happy to assist. Thank you, Your Move.

5/5

Google

10/10 great letting agents. Very friendly and always kept us in the loop. Would highly recommend. πŸ‘πŸ‘πŸ‘PositiveResponsiveness, Quality, Professionalism, Value

Lee Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

Thank you for your review

5/5

Google

Apart from the professional service, which you don't get from other local agents; outstanding staff attitudes who can't do enough to help when needed . A little bit of friendliness goes a long way and this team have it all. Well done to the West Denton office !!

Jimmy Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

Thank you Jimmy

1/5

Google

Really poor service received from start to finish, ended up removing my house from the market with them and the sign is still up on the side of my house so having to waste more time sorting this! I wasted annual leave at work for meetings their agents just didn't turn up to (no call or text to cancel or explain why). I also wasted my time and risked my safety to show around 'potential buyers' that had not even established a budget - a very simple fact that should have been established from the get go. That on top of the countless times I was promised a call back that never happened along with a valuation given by their staff to be told FIVE weeks later that I should be lucky to get an offer for Β£30,000 under that valuation they gave are the reason for this rating.

Charlotte Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

I'm sorry you have not been pleased with the service you've received from Your Move. Customer service is of paramount importance to us. We will use this to help to improve our service to our customers and wish you the very best for the future.

5/5

Google

We have used Your Move West Denton to sell two properties now and to purchase 1 property. They are fabulous! We didn't even get valuations from anyone else the second time we used them, we knew they gave an excellent service and a knowledgeable valuation. For me, there are two key things that set them apart from other estate agents in the region: 1. Marketing - The photographs they take of your property are much, much better than other estate agents. Have a look for yourself and you will see. This essentially gets you more viewings than other estate agents. 2. Customer Service - They have such a personal touch, they feel like family. They make an effort to get to know you as a person and treat you as a valued customer. We mainly dealt with Tim, Abby and Ashley. The customer service is second to none, they always answer questions straight away or get back to you as a priority. I got excellent advice when considering offers which wasn't simply about making a sale. Hopefully, we won't be moving again but if we do, we'll definitely be using them again.PositiveResponsiveness, Quality, Professionalism

Natasha Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

Hello Natasha, thank you so much for taking the time to write this. We really appreciate your feedback! Wishing you all the very best from all at Your Move Chris Stonock.

5/5

Google

We decided to sell our family home after 18 years, we were totally clueless as to how it all worked. Thank goodness we decided to let Your-Move West Denton sell it for us. Tim came out for a valuation and took fabulous pictures. Louise, Ashley and Abbie are very professional and have excellent communication skills with their clients. All of these people really are at the top of their game. They have kept in touch throughout this process, and always answer the telephone when you ring there office ( which is very rare when we have tried ringing other estate agents). They sold our home within a week the whole process has actually been a joy. Anyone unsure as to which estate agent to use you must use Your- Move West Denton. THANK YOU so much Tim, Louise, Ashley and Abbie

Steve Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied Β· 17 June 2024

Thank you for such a great review Steve, it's brilliant to receive feedback like this! Wishing you all the best in your move.

5/5

Google

Great friendly and professional service by Nicky, Ian, Ashley and Chera-lise. Thanks!

Beverley Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)

Agent replied Β· 16 June 2024

Thank you

5/5

Google

Both Nicky and Nichol at Durham were fab! They answered all of my questions, and also gave me all the information I would need. Super friendly too made me feel at ease at my appointment πŸ™‚PositiveResponsiveness, Professionalism

Rhian Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)

Agent replied Β· 16 June 2024

Thank you very much for your review Rhian

5/5

Google

I would like to thank the staff at the Durham office Nicky Ian and Chere-lise for there fantastic help and hard work at helping me sell my house. They have been great support in any queries or worries I have had,I would strongly recommend them to anyone selling their property, hugh thanks.

Beverly Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)

Agent replied Β· 16 June 2024

Thank you Beverly

5/5

Google

Huge thank you to Chera-lise, Ian, Nicky & all the team at Durham. Always very helpful and professional. I would 100% recommend contacting the team if you are selling or renting a property. 5*! Many thanks again, Lyndsey

L Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)

Agent replied Β· 16 June 2024

Thank you very much

5/5

Google

DURHAM BRANCH Absolutely fantastic service from start to finish, main points of contact Sue, Nicky, and Sheraleese were there for us as first time buyers and the many questions and queries raised answered every time. Couldn’t of asked for a better team Thank you very much Andrew and Kate ThorntonPositiveResponsiveness, Quality, Professionalism, Value

XXEp1c Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)

Agent replied Β· 16 June 2024

Thank you for your kind review Andrew and Kate. Very best wishes from all at Your Move Chris Stonock.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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