Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
5/5
GoogleWe recently sold our house with Your Move whitley bay. Getting 3 offers on the first viewing day. Your Move provided a second to none service and Gillian kept us updated every step of the way. She did a great job and kept things progressing as well as being there when I was stressing! Thank you so much Gillian!! I highly recommend this Estate Agents.
Deborah Β· 21 June 2021 Β· Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied Β· 20 June 2024
It was a very busy day, that day with offers on your lovely home. I was really pleased to secure a sale and take it all the way to completion. I'm delighted you thought I did a good job for you and its all part of the service. Your truly welcome and your thanks is most appreciated. We love getting recommendations from previous customers too - Thanks again best wishes in your new home. Regards Gillian. π π π
β
β
β
β
β
5/5
GoogleWe canβt find the words enough to thank the Your Move team for their support with our recent sale. Gillian Donnison is an absolute star and asset to the team, she went above and beyond to help and guide us through the process, with a friendly and cheerful attitude throughout despite the struggles of the chain. Having spoke with other estate agents through our purchase we are relieved and grateful we chose Your Move as their customer service and knowledge is evident in comparison.
Thank you again Gillian, Susan, Rachel and the rest of the team, this is our forever home but we would recommend with no hesitation!
Anneliese Β· 21 June 2021 Β· Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied Β· 20 June 2024
Hello Robert Anneliese and family
Can we just say it was an absolute pleasure selling your family home and helping you move into your "Forever Home". I hope you and the boys are truly happy there. Thank you also for your very kind comments about Gillian, Rachel, myself and the team, they make me so proud. Im also delighted in comparison to other agents Your Move stood out over our competition for our customer service.
Thank you again for choosing Your Move
Kind regards π
Susan Usher Sales Manager
β
β
β
β
β
5/5
GoogleRating only, no written review.
Margaret Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings
Agent replied Β· 20 June 2024
Thank you
β
β
β
β
β
5/5
GoogleRating only, no written review.
Ath Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings
Agent replied Β· 20 June 2024
Thank you
β
β
β
β
β
5/5
GoogleExcellent professional customer service provided from your move. Bridie and Rachel supported our sale and were both very helpful and responsive.
Tarryn Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings
Agent replied Β· 20 June 2024
Thank you
β
β
β
β
β
5/5
GoogleAll of the girls at the Rowlands Gill branch are a delight to deal with. They go above and beyond to help with even the smallest query. Can't recommend them enough. Thanks Bridie, Rachel and Vanessa.PositiveProfessionalism
Cal Β· 21 June 2021 Β· YOUR MOVE Chris Stonock Lettings
Agent replied Β· 20 June 2024
Thank you
β
β
β
β
β
4/5
GoogleRating only, no written review.
Javed Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you
β
β
β
β
β
5/5
GoogleRating only, no written review.
John Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you Mr Stutchbury
β
β
β
β
β
5/5
GoogleRating only, no written review.
Sharon Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you
β
β
β
β
β
1/5
GoogleRating only, no written review.
Mike Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Hi Mike, I'm sorry to see you only rated us 1 star. We can't seem to find you registered here in West Denton, Newcastle in order to understand your disappointment. If there is anything we can help with please do call us on 01912676374. Thank you.
β
β
β
β
β
5/5
GoogleVery good experience, brilliant service
Ehsan Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you
β
β
β
β
β
1/5
GoogleDont no wat your on about never used you
CLOUDY67 Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Hi Stephen, if you have not used our services I feel your 1 star rating is a little unjust. If there is anything we can help with please call your local branch and we would be happy to assist. Thank you, Your Move.
β
β
β
β
β
5/5
GoogleCouldn't find a more helpful team. The way the office handles covid restrictions is top notch!
Harry Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you very much Harry
β
β
β
β
β
5/5
Google10/10 great letting agents. Very friendly and always kept us in the loop. Would highly recommend. πππPositiveResponsiveness, Quality, Professionalism, Value
Lee Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you for your review
β
β
β
β
β
5/5
GoogleApart from the professional service, which you don't get from other local agents; outstanding staff attitudes who can't do enough to help when needed .
A little bit of friendliness goes a long way and this team have it all.
Well done to the West Denton office !!
Jimmy Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you Jimmy
β
β
β
β
β
1/5
GoogleReally poor service received from start to finish, ended up removing my house from the market with them and the sign is still up on the side of my house so having to waste more time sorting this! I wasted annual leave at work for meetings their agents just didn't turn up to (no call or text to cancel or explain why). I also wasted my time and risked my safety to show around 'potential buyers' that had not even established a budget - a very simple fact that should have been established from the get go. That on top of the countless times I was promised a call back that never happened along with a valuation given by their staff to be told FIVE weeks later that I should be lucky to get an offer for Β£30,000 under that valuation they gave are the reason for this rating.
Charlotte Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
I'm sorry you have not been pleased with the service you've received from Your Move. Customer service is of paramount importance to us. We will use this to help to improve our service to our customers and wish you the very best for the future.
β
β
β
β
β
5/5
GoogleWe have used Your Move West Denton to sell two properties now and to purchase 1 property. They are fabulous! We didn't even get valuations from anyone else the second time we used them, we knew they gave an excellent service and a knowledgeable valuation.
For me, there are two key things that set them apart from other estate agents in the region:
1. Marketing - The photographs they take of your property are much, much better than other estate agents. Have a look for yourself and you will see. This essentially gets you more viewings than other estate agents.
2. Customer Service - They have such a personal touch, they feel like family. They make an effort to get to know you as a person and treat you as a valued customer. We mainly dealt with Tim, Abby and Ashley. The customer service is second to none, they always answer questions straight away or get back to you as a priority. I got excellent advice when considering offers which wasn't simply about making a sale.
Hopefully, we won't be moving again but if we do, we'll definitely be using them again.PositiveResponsiveness, Quality, Professionalism
Natasha Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Hello Natasha, thank you so much for taking the time to write this. We really appreciate your feedback! Wishing you all the very best from all at Your Move Chris Stonock.
β
β
β
β
β
5/5
GoogleWe decided to sell our family home after 18 years, we were totally clueless as to how it all worked. Thank goodness we decided to let Your-Move West Denton sell it for us.
Tim came out for a valuation and took fabulous pictures. Louise, Ashley and Abbie are very professional and have excellent communication skills with their clients. All of these people really are at the top of their game. They have kept in touch throughout this process, and always answer the telephone when you ring there office ( which is very rare when we have tried ringing other estate agents).
They sold our home within a week the whole process has actually been a joy.
Anyone unsure as to which estate agent to use you must use Your- Move West Denton.
THANK YOU so much Tim, Louise, Ashley and Abbie
Steve Β· 18 June 2021 Β· Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied Β· 17 June 2024
Thank you for such a great review Steve, it's brilliant to receive feedback like this! Wishing you all the best in your move.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Fish Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)
Agent replied Β· 16 June 2024
Thank you
β
β
β
β
β
5/5
GoogleGreat friendly and professional service by Nicky, Ian, Ashley and Chera-lise. Thanks!
Beverley Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)
Agent replied Β· 16 June 2024
Thank you
β
β
β
β
β
5/5
GoogleBoth Nicky and Nichol at Durham were fab! They answered all of my questions, and also gave me all the information I would need. Super friendly too made me feel at ease at my appointment πPositiveResponsiveness, Professionalism
Rhian Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)
Agent replied Β· 16 June 2024
Thank you very much for your review Rhian
β
β
β
β
β
5/5
GoogleI would like to thank the staff at the Durham office Nicky Ian and Chere-lise for there fantastic help and hard work at helping me sell my house. They have been great support in any queries or worries I have had,I would strongly recommend them to anyone selling their property, hugh thanks.
Beverly Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)
Agent replied Β· 16 June 2024
Thank you Beverly
β
β
β
β
β
5/5
GoogleHuge thank you to Chera-lise, Ian, Nicky & all the team at Durham.
Always very helpful and professional. I would 100% recommend contacting the team if you are selling or renting a property. 5*! Many thanks again, Lyndsey
L Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)
Agent replied Β· 16 June 2024
Thank you very much
β
β
β
β
β
5/5
GoogleDURHAM BRANCH
Absolutely fantastic service from start to finish, main points of contact Sue, Nicky, and Sheraleese were there for us as first time buyers and the many questions and queries raised answered every time. Couldnβt of asked for a better team
Thank you very much
Andrew and Kate ThorntonPositiveResponsiveness, Quality, Professionalism, Value
XXEp1c Β· 17 June 2021 Β· Your Move Chris Stonock Durham (89)
Agent replied Β· 16 June 2024
Thank you for your kind review Andrew and Kate. Very best wishes from all at Your Move Chris Stonock.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.