Trusted Agent profile · Buckinghamshire, Middlesex and Berkshire
Verified
★★★★★
4,763 reviews across 15 offices and 4 platforms
The Frost Partnership has 15 offices, in Amersham, Slough, Gerrards Cross, Feltham, Burnham, Flackwell Heath, Ashford, Chesham, Windsor, Staines upon Thames, Beaconsfield, Langley, Chalfont St Peter, Chalfont St Giles and Wraysbury (Buckinghamshire, Middlesex and Berkshire). Together they have 4,763 reviews on four platforms, rated 4.6 out of 5 overall.
4,240
Reviews on Google
All 15 offices
242
Reviews on Facebook
Business-wide
216
Reviews on View Agents
All 15 offices
65
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ...Read all 52 from sellers
I would highly recommend Alison who was extremely helpful before and after the sale of the property I was buying .All the staff i have spoken to was very polite ...Read all 20 from buyers
Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ...Read all 18 from landlords
Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ...Read all 16 from tenants
The Frost Partnership's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI went to view a property in Carshalton and Ceejay handled the viewing. He was friendly, informative, and punctual, making the whole experience smooth and positive. I’d definitely recommend Ceejay to anyone looking to buy in Carshalton.
Thanks, Olivia, I really appreciate your thoughtful review. I’m thrilled I was able to provide a positive and informative viewing experience, and I look forward to working with you to help find your dream home! Ceejay :)
5/5
GooglePaula was on time and helpful for our viewing. Sharing accurate information and with a positive, welcoming attitude. She also listened to our needs and proactively recommended other properties that might suit afterwards.
Thank you so much, Emma! I'm pleased you had a positive experience and I look forward to assisting you in the future. Paula 😊 …
5/5
GoogleAdam was super helpful in helping my partner and I purchase our first home in Linslade! He made the whole process smooth, easy, and ensured that we could enjoy it! Thanks Adam & Team :)
5/5
GoogleWell presented, very friendly and knowledgeable
thank you so much for this lovely 5-star review about the team! - RMJ Chatham
5/5
GoogleLovely and welcoming. Showed us around the house and answered all questions honestly. God bless her.
Thank you for leaving this amazing review about our viewing guide, Myah. We are so pleased you had a great experience!
5/5
GoogleRating only, no written review.
Thank you for leaving this review. We are so pleased you had a great experience!
5/5
GoogleViewed a property with Kiran on Saturday, she was lovely, informative and knew a lot about the area.
Thank you for leaving this amazing review about our Kiran. We are so pleased you had a great experience!
5/5
GoogleReally grateful for the support. Always available, clear with updates, and worked hard to get us to exchange on time. 10/10 service. Thank you Angela Schoeffer.
Thank you for leaving this amazing review about our sales progressor, Angela. We are so pleased you had a great experience!
1/5
GoogleWould not recommend this estate agent. Communication is inconsistent, and as new renters we were not given all the information we should have been upon moving in
Thank you for your review. We take all feedback seriously and always welcome the opportunity to resolve any concerns directly. However, our understanding is that your recent tenancy was arranged through another letting agent and not through Myrings. As a result, we do not believe the experience outlined in your review relates to a service provided by our team. We would be grateful if you could contact us directly to clarify the situation, as we are unable to find any record of involvement in the matter described. Myrings has proudly served the Harrogate community for almost 30 years, and we remain committed to providing honest, professional and transparent service to all our clients and customers.
5/5
GoogleLauren and Lisa were incredibly helpful, supportive throughout the process. Whenever I had a query they were responsive and kept me updated promptly. Couldn’t recommend them highly enough! 🙂 …
Thank you for your kind feedback. We’re really pleased to hear Lauren and Lisa were so helpful and supportive … More
5/5
GoogleI can’t thank enough Lauren for her incredible support during the purchase of my new home! From start to finish, she was professional, responsive, and made the whole process stress-free. Highly recommend!
Thank you for your kind feedback. We’re delighted to hear Lauren provided such great support during your purchase and helped make the process as stress-free as possible. She will really appreciate your kind words. Thank you again for your recommendation and for choosing Oulsnam.
5/5
GoogleI dealt with Joel. He was very friendly informative as this was first time going through the process so it was daunting at first but Joel guided us and gave us fair advice. And was generally professional with his work which as a professional myself I respect. Would recommend these estate agents
Thank you for your review. We’re delighted to hear that Joel was friendly, informative and guided you well through your first experience, making the process feel less daunting. It’s great to know you felt supported and found the service professional throughout. We really appreciate your recommendation and wish you all the best. 🏡 …
5/5
GoogleA superb service from the team at Oulsnams. From start to finish James, Lisa and Lauren were so helpful in the sale of my mother's flat with friendly and prompt communication throughout. I would thoroughly recommend them for a personal and supportive service.
Thank you for your kind feedback. We’re delighted to hear you received such a superb service from our Moseley team and that James, Lisa, and Lauren provided friendly, prompt, and supportive communication throughout the sale. We really appreciate your recommendation and thank you again for choosing Oulsnam.
5/5
GoogleI have to rate Oulsnam as the best in the business. Sold house in a few days and completed so quickly. They have put my faith back into estate agents. Staff so helpful and available I just left them to get on with it. Their experience shines through.
Thank you for your incredible 5-star review. We’re delighted to hear your sale was completed so quickly and that the team were able to restore your confidence in estate agents. We really appreciate your kind words and wish you all the best for the future. 🏡 …
5/5
GoogleOulsnam Moseley were professional, friendly and efficient when selling our property. Their standout feature for us was their excellent communication from all team members during the sale process. This gave us confidence and kept us up to date on developments as the sale progressed. They were active and diligent in finding viewers. We would thoroughly recommend them to anyone wanting a reliable estate agent who clearly cares about their customers and shows intent on achieving a result.
Thank you for your wonderful review. We’re delighted to hear that the Moseley team provided a professional, friendly and efficient service throughout your sale with strong communication. We really appreciate your recommendation and wish you all the best for the future. 🏡 …
5/5
GoogleJust completed on our sale through the Moseley office. James, Lauren and Lisa were a great team; friendly, professional and supportive throughout the whole process. Our queries/concerns were always addressed promptly and a member of the team was always available to address any issues. Highly recommended. Thank you again!
Thank you for your kind feedback. We’re delighted to hear you had such a positive experience completing your sale through our Moseley office. It’s great to know James, Lauren and Lisa were friendly, professional and supportive throughout. We really appreciate your recommendation and thank you again for choosing Oulsnam.
5/5
GoogleOverall, Robert Oulsnam were fine and did what was needed during the process. I had fairly limited interaction with them throughout, but when I did need to contact them they were responsive and easy to deal with. Viewings were arranged without any issues, and they were helpful when it came to putting in an offer and moving things forward. Lauren was helpful and responsive and provided a smooth and straightforward experience overall.
Thank you for your review. We’re pleased to hear the process was smooth and straightforward for you, and that viewings and the offer stage were handled without any issues. It’s great to know Lauren was helpful and responsive when you needed support. We really appreciate your feedback and wish you all the best moving forward. 🏡 …
5/5
GoogleIt was a fantastic experience being in the Digital Sparks studio, they were very patient and coached us through the filming process. Thank you team!
Thank you Rosie, you were great!
5/5
GoogleGreat team, friendly and relaxed. Production is fantastic and the team know how to get the best from you.
Thank you James, appreciate you sharing this!
5/5
GoogleCompleted my purchase today through Frosts, the whole team are so friendly, nothing was ever too much trouble and I asked a lot of questions along the way and made several viewings so much appreciated. And when I collected the keys to my new home there was a welcome box of goodies, what a lovely surprise. Would highly recommend the Gerrard Cross branch if you buying or selling 😊
Hi Mandy - Thank you so much for taking the time to write this 5 star Google review for our Gerrards Cross Sales team. We are delighted to hear that you would highly recommend the Gerrard Cross branch to those buying or selling. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleBuying my first home was a huge and sometimes overwhelming journey, especially as someone who knew absolutely nothing about the process at the beginning. I honestly could not have asked for a better team than the wonderful people at Frost in Gerrards Cross, especially Sonia. From day one, Sonia was incredibly patient, supportive, knowledgeable, and approachable. No matter how many questions I had or how stressed I became during the process, she was always there for me. If I couldn’t reach her immediately, she always got back to me within minutes. She stayed in constant contact throughout the entire journey and followed every single detail with amazing care, precision, and professionalism. The process ended up being much longer than I had expected, but Sonia never once made me feel like a burden. She constantly checked in on me, supported me emotionally as well as professionally, and genuinely cared about how I was coping with the stress of it all. She truly became my rock during this process. I also want to say a very special thank you to Richard and Matthew, who were equally kind, patient, knowledgeable, and incredibly helpful, especially when Sonia was away on holiday. Every single person I spoke to in the Frost Gerrards Cross office was warm, welcoming, and supportive. Honestly, they felt more like family than just estate agents. I felt cared for every step of the way. This team helped me achieve a lifelong dream, and I genuinely cannot thank them enough. I could not recommend the Gerrards Cross Frost office more highly, especially Sonia. Absolutely exceptional service from truly exceptional people. Ezgi Cakmak
Wow! What an exceptional review! Thank you so much for writing this outstanding 5 star Google review for Sonia and our Gerrards Cross Sales team. It was great to hear that they helped you achieve a lifelong dream, and that you received “absolutely exceptional service from truly exceptional people”. We will pass your comments on to Sonia and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleThis is the second time we have used Frosts. Our first, 3 years ago was selling our own property and this time my Mother selling hers. On both occasions everyone at Frosts was so helpful and professional. I think where the team at Langley really excel is during the post offer to completion stage. In both our cases the communication and management were so personal and professional. For this we thank Alison. Not to exclude any of the other team in branch as lead Steve ensured the properties were correctly marketed and was always available for sound advice. Everyone in the Langley office deserves praise, so thank you all for your successful completion on both properties and all the little touches that makes you stand out from the crowd.
Wow, Paul! What a fantastic review! Thank you so much for writing this outstanding 5 star Google review for Alison and our Langley Sales team. It was great to hear that you reached successful completion on both properties with communication and management that was personal and professional from Alison and sound advice from Steve. We will pass your comments on to the Langley team and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI cant thank everyone at JW Woods enough for all there help and support and contact keeping me up to date with everything until my house sold. Fantastic staff and estate agents
We thank you Wendy for taking the time to give this 5 star review to the Consett team they will be delighted and look forward to being of assistance to you in the future.
5/5
GoogleThis is our second time using JW Wood for our purchase and now sale couldn’t be happier with the service, Joe was great valuing our house very welcoming and friendly and then Denise and Julie helped sell our house, great communication always happy to talk to me with any questions I had or for an update, will continue to use JW Wood if we need them in the future a great local estate agents
Emma we thank you for giving the team this rating and most importantly feedback on your experience. We will ensure to pass on your positive experience and kind words and would look forward to assisting you in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Amersham has the most, with 1,045 reviews rated 4.6 out of 5, followed by Slough with 1,013.
The 15 The Frost Partnership offices, by town:
52 reviews from sellers, rated 4.9 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."
20 reviews from buyers, rated 4.8 out of 5 on average. For example, Amarjit wrote: "I would highly recommend Alison who was extremely helpful before and after the sale of the property I was buying .All the staff i have spoken to was very polite ..."
18 reviews from landlords, rated 5.0 out of 5 on average. For example, Kerry-Anna wrote: "Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ..."
16 reviews from tenants, rated 4.7 out of 5 on average. For example, Kris wrote: "Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
