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The Frost Partnership reviews in Amersham, Slough, Gerrards Cross and 12 more

4.6

★★★★★ Excellent

4,763 reviews across 15 offices and 4 platforms

www.frostweb.co.uk

The Frost Partnership has 15 offices, in Amersham, Slough, Gerrards Cross, Feltham, Burnham, Flackwell Heath, Ashford, Chesham, Windsor, Staines upon Thames, Beaconsfield, Langley, Chalfont St Peter, Chalfont St Giles and Wraysbury (Buckinghamshire, Middlesex and Berkshire). Together they have 4,763 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

4,240

Reviews on Google

All 15 offices

Facebook logo

4.6 / 5

242

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

216

Reviews on View Agents

All 15 offices

Trustpilot logo

65

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

The Frost Partnership's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every The Frost Partnership office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently instructed JW Woods Chester Le Street for the sale of our home, Adrian came valued and photographed our property, it was posted on their website, it also went on to on the market & Right move, our home sold within one week, Chloe from the office kept us upto date with viewings & any formalities that were required from ourselves, amazing service from the full team.

Christine · 3 June 2026 · The Frost Partnership Flackwell Heath

Agent replied · 17 June 2026

Thank you Christine for this review we are really pleased you had a positive experience with your house sell and how streamlined and less stressful it was with the assistance of the Chester le Street team. WE look forward to assisting you in the future.

5/5

Google

I recently used JW Wood for a property valuation, and I cannot recommend them highly enough! From the very beginning, Joe Bennison was professional, communicative, and incredibly thorough. He took the time to meticulously inspect my property, carefully explaining his methodology and answering all my questions with patience. I was highly impressed by the turnaround time; I received my comprehensive, detailed valuation report much faster than expected. Joe's deep knowledge of the local housing market and precise attention to detail gave me absolute peace of mind.If you are looking for a reliable, expert property valuer, look no further than JW Wood. Exceptional service from start to finish, thank you, Joe!

Storm8104 · 3 June 2026 · The Frost Partnership Flackwell Heath

Agent replied · 17 June 2026

Many thanks for this exceptional feedback to Joe we will ensure he receives it. We are pleased to hear of your experience and the attention to detail Joe was able to give to you with your property valuation. We look forward to being of assistance in the future to you.

5/5

Google

Fantastic service, especially Chloe who was super helpful and quick to respond to any queries. Honestly I recommend JW Woods to friends and family ☺️

Alex · 3 June 2026 · The Frost Partnership Flackwell Heath

Agent replied · 17 June 2026

Thank you Alex for taking the time to give this exceptional feedback, we will ensure Chloe receives it. We look forward to assisting you in the future.

5/5

Google

Great service, fast response and very honest. Thanks for the help

Urban · 3 June 2026 · The Frost Partnership Flackwell Heath

Agent replied · 17 June 2026

Many thanks for your kind words , we look forward to assisting you in the future.

5/5

Google

I have been dealing with Maddy and she has been absolutely amazing, excellent service from start to finish. She was professional, knowledgeable, and always available to answer any questions throughout the process. Communication was clear …

Sahar · 3 June 2026 · The Frost Partnership Amersham

5/5

Google

Thank you for all your comprehensive help, we are very satisfied! I would especially like to highlight Maddy’s help, we could turn to her and Holly with any questions we had.

Tamás · 3 June 2026 · The Frost Partnership Amersham

5/5

Google

Although I didn’t end up buying a property this time, I still wanted to leave a review for Jamie Henderson because he was excellent throughout the process. …

G · 3 June 2026 · The Frost Partnership Amersham

4/5

Google

Thank you to the frost partnership in Feltham who were extremely efficient in dealing with the sale of our property from initial viewings through to completion. This is the second time I have used them and would definitely recommend them.

Karen · 2 June 2026 · The Frost Partnership Feltham

Agent replied · 11 June 2026

Hi Karen - Thank you so much for taking the time to write this 5 star Google review for our Feltham Sales team. We are so pleased to hear that they were extremely efficient in dealing with your sale from initial viewings through to completion and that you would definitely recommend them. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Having moved to STREET within the last few months, I have found the team to be extremely helpful and professional in every respect. The platform is excellent, intuitive to use, robust, and supported by regular updates and improvements that genuinely enhance the way we run our agency day to day.

Duffy · 2 June 2026 · The Frost Partnership Slough

5/5

Google

We partnered with Street.co.uk at the end of 2025. Our initial interest in Street was piqued by the introduction of Spectre and once we went live, it was only a matter of time before we signed up to Spectre to aid our social media. The ability to spend a few moments setting up our brand and then choosing the type of post we wish to promote , with Spectre then taking care of the rest is a real time saver. As we move forward, I envisage we will polish our social media offerings even more. Well worth the additional cost to our business.

John · 2 June 2026 · The Frost Partnership Slough

5/5

Google

Before Spectre we used two other providers for years, but always felt there was something missing, almost to the point we could not see the value of joining 20+ other similar letters arriving at every property that goes to market. The spectre version is in a different league and wished we moved over years ago. The one other key point that really makes Spectre stand out even more is that the support available is first class.

Justin · 2 June 2026 · The Frost Partnership Slough

5/5

Google

Decent Estate Agent this one. Took advice well and also leaned back smartly and accurately when needed. Often sellers know best and far too often Estate Agents can communicate with self interest at heart. I felt Hannah had a good measure of the siuation and empathised and offered a good level of advice at the right time. Stayed in comms and secured a sale - in a difficult market. Thank you Hannah and team.

Jonathan · 2 June 2026 · The Frost Partnership Amersham

Agent replied · 2 August 2026

Thank you Jonathon for taking the time to share this. It’s great to hear you felt listened to and supported with the right balance of advice along the way. We really appreciate your comments.

5/5

Google

We've just completed on our purchase through Manning, and I have to say they genuinely impressed us throughout the process. Our viewing was handled by Jenny, who came thoroughly prepared and was able to answer detailed questions on the spot; boiler warranty, window replacements, when the electrics were last done, and roof work. There was one small inaccuracy regarding the attic boarding, though I suspect this was simply a mix-up with another property rather than anything intentional. Once we put in an offer, the team were attentive and proactive at every stage, with very little need for us to chase - which, as anyone who's bought a house knows, is a genuine luxury. When our chain broke down in December it was obviously a frustrating time, but Evie was exceptional. She kept us regularly updated, chased information on our behalf, and handled my disappointment with real patience and professionalism. Once things got moving again, Charlotte took over and was an absolute pleasure to deal with - thorough, helpful, and reassuringly on top of everything right through to completion. A really strong team. Would not hesitate to recommend. They have also put us with Levi Solicitors to work with through the process who were really great and would also reccomend.

Izzie · 2 June 2026 · The Frost Partnership Amersham

Agent replied · 2 August 2026

Thank you Izzie for taking the time to leave such a detailed review. It really means a great deal to know you felt supported and informed even when unexpected challenges arose. We truly appreciate your recommendation and are delighted we could help you reach completion.

5/5

Google

Our financial adviser asked us to obtain a professional's opinion of our house value so that he can prepare a plan based on sound information. We are not thinking of moving but Anna was friendly, helpful and professional with thorough …

Peter · 2 June 2026 · The Frost Partnership Amersham

Agent replied · 2 July 2026

Really appreciate the postive review Peter, we are a people business not a property business, lovely to see Anna proving that this isn't just a cliche but a Company philosophy playing out in reality.

5/5

Google

Very helpful and friendly service.

Kevin · 2 June 2026 · The Frost Partnership Amersham

Agent replied · 2 July 2026

Thank you Kevin, very much appreciated

5/5

Google

So far, a great experience. Hattie has been so efficient and very professional, without being pushy. I feel I’m dealing with a lovely human and not just a salesperson who doesn’t really care. She’s so quick to respond to emails and …

Alison · 2 June 2026 · The Frost Partnership Amersham

Agent replied · 2 July 2026

Our belief at Thomas Morris is that we are a peolple business Alison, not a property business. Your lovely words about Hattie, mean a lot to us. Thank you so much

5/5

Google

Caroline was fantastic from start to finish. Very helpful and answered 1000’s of questions. Thank you

Cristiano · 2 June 2026 · The Frost Partnership Gerrards Cross

Agent replied · 2 June 2026

Thank you so much for posting this fantastic 5 star Google review for Caroline from our Gerrards Cross Lettings team. We are delighted to hear that she was fantastic from start to finish. We will pass your comments on to Caroline and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents.

5/5

Google

Alia sold our house to us & sold our family home of 15 years for us. She is very personable and always available to speak - she is an exceptional problem solver. Our sale definitely wouldn’t have gone the way it did without such an excellent communicator and leader. She lives and breathes luxury and is smashing her market for a reason! Thank you alia “

Pratima · 2 June 2026 · The Frost Partnership Slough

1/5

Google

Impossible to get hold of!,never answer the phone,etc,etc.Very disappointed.

Penny · 1 June 2026 · The Frost Partnership Chesham

5/5

Google

Seraph manage a number of properties on behalf of my son and I and the experience has been first class. Nothing is ever too much trouble. Big shout out in particular for Chloe (Peachey) who has provided an excellent service when we have needed things sorted. Thank you Chloe, you are a star!

Roger · 1 June 2026 · The Frost Partnership Amersham

Agent replied · 22 June 2026

Thank you so much for taking the time to leave a 5-star review. The team always aim to go that extra mile and we will pass your lovely comments on to Chloe!

1/5

Google

Rented a while back Seraph and had a poor experience. There was miscommunication over parking from the start, followed by bathroom and leak issues from January through to June that required repeated chasing and repair attempts. The situation was very stressful to live with, and the only compensation offered was £30 for poor communication. I would not rent through them again.

Robert · 1 June 2026 · The Frost Partnership Amersham

Agent replied · 22 June 2026

Thank you for bringing this to our attention. We take all feedback seriously, but after checking our records, we cannot find any evidence that we manage your property. It is possible there may be a mix-up with the managing agent. We would love to help you get this sorted, if you could please reach out to us at info@seraph.pm with your property details, we would be happy to look into this further and help you identify the correct managing agent for your building.

5/5

Google

Khilan and his team have been managing my rental properties for the last 5 years. They have always found great tenants, and the service they provide is excellent. Would always recommend

Pratik · 31 May 2026 · The Frost Partnership Flackwell Heath

5/5

Google

Efficient and professional service. Matthew was spot on with his predictions on value and timings for my sale. Very stress free experience, would definitely recommend.

Cherie · 30 May 2026 · The Frost Partnership Gerrards Cross

Agent replied · 2 June 2026

Hi Cherie - Many thanks for taking the trouble to post this fantastic 5 star Google review for Matthew from our Gerrards Cross office. We are delighted to hear that you received efficient and professional service and that you would definitely recommend the team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about The Frost Partnership

Which The Frost Partnership office has the most reviews?

Amersham has the most, with 1,045 reviews rated 4.6 out of 5, followed by Slough with 1,013.

Where are the The Frost Partnership offices?

The 15 The Frost Partnership offices, by town:

  • Amersham: 59-61 Hill Avenue, Amersham, Buckinghamshire, HP6 5BX
  • Ashford: 4 New Parade, Church Road, Ashford, Middlesex, TW15 2UF
  • Beaconsfield: 1 Burkes Parade, Beaconsfield, Buckinghamshire, HP9 1NN
  • Burnham: 73 High Street, Burnham, Buckinghamshire, SL1 7JX
  • Chalfont St Giles: 10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF
  • Chalfont St Peter: 139 High Street, Chalfont St Peter, Buckinghamshire, SL9 9QL
  • Chesham: 1 Germain Street, Chesham, Buckinghamshire, HP5 1LH
  • Feltham: 6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA
  • Flackwell Heath: Acorn House, Straight Bit, Flackwell Heath, Buckinghamshire, HP10 9LS
  • Gerrards Cross: 32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
  • Langley: 6 Clayton Parade, High Street, Langley, Berkshire, SL3 8HE
  • Slough: 7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
  • Staines upon Thames: 146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH
  • Windsor: 2 Clarence Road, Windsor, Berkshire, SL4 5AD
  • Wraysbury: 33 High Street, Wraysbury, Middlesex, TW19 5DA
What do sellers say about The Frost Partnership?

52 reviews from sellers, rated 4.9 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."

What do buyers say about The Frost Partnership?

20 reviews from buyers, rated 4.8 out of 5 on average. For example, Amarjit wrote: "I would highly recommend Alison who was extremely helpful before and after the sale of the property I was buying .All the staff i have spoken to was very polite ..."

What do landlords say about The Frost Partnership?

18 reviews from landlords, rated 5.0 out of 5 on average. For example, Kerry-Anna wrote: "Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ..."

What do tenants say about The Frost Partnership?

16 reviews from tenants, rated 4.7 out of 5 on average. For example, Kris wrote: "Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ..."

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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