5/5
GoogleThank you Kaitlyn Young'.for making the return of deposit a simple and efficient process
Trusted Agent profile · Berkshire, Hampshire, Surrey and more
Verified
Romans reviews in Fleet, Reading, Bracknell and 18 more
★★★★★
8,810 reviews across 21 offices and 3 platforms
Romans has 21 offices, in Fleet, Reading, Bracknell, Tilehurst, Wokingham, Basingstoke, Lower Earley, Camberley, Burnham, Caversham, Windsor, Aldershot, Maidenhead, Woodley, Farnborough, Yateley, Ascot, Sandhurst, Crowthorne, Farnham and Henley on Thames (Berkshire, Hampshire, Surrey, Buckinghamshire and Oxfordshire). Together they have 8,810 reviews on three platforms, rated 4.4 out of 5 overall.
7,283
Reviews on Google
All 21 offices
2
Reviews on View Agents
All 21 offices
1,525
Reviews on Trustpilot
All 21 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Romans's 21 offices, most reviewed first. Each has its own page.
- Romans Fleet257 Fleet Road, GU51 3QW1,788 reviews · 263 on Google (4.6)37 in the last 90 days
- Romans Reading33-34 Market Place, RG1 2DE914 reviews · 914 on Google (4.3)11 in the last 90 days
- Romans BracknellNew Manor House The Ring, RG12 1JT642 reviews · 641 on Google (4.2)16 in the last 90 days
- Romans Tilehurst30 - 30a School Road, RG31 5AN630 reviews · 630 on Google (4.8)7 in the last 90 days
- Romans Wokingham23 Market Place, RG40 1AP500 reviews · 500 on Google (4.3)16 in the last 90 days
- Romans Basingstoke2-3 Winton Square, RG21 8EN478 reviews · 478 on Google (4.1)5 in the last 90 days
- Romans Lower Earley1 Chalfont Court, RG6 5SY441 reviews · 441 on Google (4.7)8 in the last 90 days
- Romans Camberley122 London Road, GU15 3TJ437 reviews · 436 on Google (4.5)5 in the last 90 days
- Romans Burnham78 High Street, SL1 7JT422 reviews · 422 on Google (4.5)6 in the last 90 days
- Romans Caversham13 Bridge Street, RG4 8AA381 reviews · 381 on Google (4.6)6 in the last 90 days
- Romans Windsor4 Clarence Road, SL4 5AD346 reviews · 346 on Google (4.6)19 in the last 90 days
- Romans Aldershot167 Victoria Road, GU11 1JU312 reviews · 312 on Google (4.5)10 in the last 90 days
- Romans Maidenhead41 Queen Street, SL6 1NB309 reviews · 309 on Google (4.5)0 in the last 90 days
- Romans Woodley301 Loddon Bridge Road, RG5 4BE305 reviews · 305 on Google (4.6)9 in the last 90 days
- Romans Farnborough67 Victoria Road, GU14 7PL279 reviews · 279 on Google (4.6)10 in the last 90 days
- Romans Yateley62-64 Reading Road, GU46 7UH174 reviews · 174 on Google (4.8)1 in the last 90 days
- Romans AscotScotch Corner London Road, Sunningdale, SL5 0ER132 reviews · 132 on Google (4.7)0 in the last 90 days
- Romans Sandhurst76 Yorktown Road, GU47 9BT104 reviews · 104 on Google (4.6)5 in the last 90 days
- Romans Crowthorne246 High Street, RG45 7AP85 reviews · 85 on Google (4.8)2 in the last 90 days
- Romans Farnham21 The Borough, GU9 7NQ83 reviews · 83 on Google (4.9)4 in the last 90 days
- Romans Henley on Thames30 Hart Street, RG9 2AU50 reviews · 50 on Google (4.9)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Romans office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFinlay and Chloe, have been absolutely amazing and helpful during this whole process. This is my first time moving out of home and they were extremely helpful, understanding with regards to my hectic schedule and so on. They both did a great job
5/5
GoogleI've been renting with Romans and now purchasing through Romans (BenG) has been very helpful and professional showing me properties and helping with negotiations of purchase.
Agent replied · 22 August 2026
Dear Neill Wilkinson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleMyself and my partner were looking to move from out of area into reading/caversham. From the first phone call with T’shya she was extremely helpful and professional and sorted us a viewing at a time that suited us. When we got to the viewing we were greeted by T’shya and Mark who showed us around the property and answered all of our questions (we had a lot) we went for multiple viewings with other agencies in the previous weeks and found that when you met with someone at a property the agent seemed disinterested and wanted you out of the property as soon as possible however we did not find this with Mark and T’shya, they gave us time to look and were super friendly. After the viewing Mark kept in contact with me to let me know what was happening, again from previous interactions with other agents in the area you'd have to chase them for updates however Mark was incredibly proactive in keeping us updated with the house. After Mark sorting everything with the landlord we were supported to fill out all of the forms and everything we needed to move. I will update the review in a couple of weeks after we officially move in but I assume the process with be as smooth as it has been already. If you are planning on moving to the area I would recommend having a look at which properties Romans have as it's a great team there and I would recommend.
Agent replied · 22 August 2026
Dear Jaye A, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We hope the move goes well, we'll always be on hand to help. Kind regards, Customer Care Team
5/5
GoogleVery professional and friendly agents. Always kept up us to date with progress of the sale, especially in the last moments when they went above and beyond. Joe, Emma and Lewis are lovely people and although this is likely our last move we would not hesitate to use their services again. STEVE AND ANITA
5/5
GoogleThe team is very helpful and nice as well
5/5
GoogleAbsolutely brilliant managing agents. Highly recommended.
4/5
GoogleLevi Is very good, very helpful thank you very much For your time, thank you very much once again.
5/5
GoogleRomans have offered a very personal and excellent service throughout our house sale . They have been supportive and responsive. In particular Levi has been exceptionally good with excellent communication skills and keeping you updated and informed .
5/5
GoogleHighly recommend Mack at Romans. He’s been incredibly helpful and friendly since the get go and fast responses with any questions I’ve had. Very professional and has built good rapport with myself which is everything a customer can ask for, for a smooth moving process
5/5
TrustpilotWe had a great experience with Romans…
We had a great experience with Romans Crowthorne branch. Bethany was very cheerful and professional on all of our viewings and with excellent follow up during the purchase of our new property. Sarah and Catherine were also very supportive throughout our purchase with great communication. A very good overall experience. Thanks to all.
Agent replied · 11 September 2026
Thank you, Helen, for your wonderful review. We're thrilled to hear that you had a great experience with our Crowthorne branch and that Bethany, Sarah, and Catherine provided you with cheerful and professional support throughout your property journey. Your feedback means a lot to us as we strive to deliver reliable and customer-centric service every time.
5/5
GoogleRecently moved into a rented property through Romans. Had a few issues upon moving into the property which were dealt swiftly by my property manager Isabella York. She always responds quickly to emails and communicates any updates efficiently. Very good service overall!
Agent replied · 29 August 2026
Dear Maryam, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe've had a great experience with Isabella York at Romans Estate Agents Burnham. Since moving into our property, she's been helpful, responsive, and professional, always keeping us updated and resolving any issues quickly and efficiently. Her excellent communication and support made our move much less stressful. Thank you, Isabella, for all your hard work, it's greatly appreciated.
Agent replied · 3 August 2026
Dear Ami, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleHuge thanks to Swati and the team at the Burnham branch for their outstanding support. We were kept informed at every step throughout the process. The whole team was amazing, efficient, responsive, and genuinely friendly. Overall, we received a highly professional service from Romans. Although we experienced a few issues with some of the contractors recommended by Romans, the excellent support and communication from the Burnham branch made the overall experience a very positive one.
Agent replied · 18 July 2026
Hi there, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRomans has been highly effective in keeping my flat continuously occupied over the past 10 years, with only minimal vacancies between tenancies. More recently, Maryam Samdani has worked tirelessly to secure a tenant despite challenging and volatile market conditions. Throughout the process, Maryam has demonstrated excellent knowledge of the rental market, a thorough understanding of the latest regulations, and a high level of professionalism. She kept me well informed at every stage, ensuring I was always up to date with progress and the next steps..
Agent replied · 31 July 2026
Dear Chiara, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe were in quite a hurry to find a place and had quite specific needs so finding the right property was not easy, but Filip and the team were able to help us secure our new home and we’re very happy with the outcome.
Agent replied · 22 August 2026
Thank you, Sam, for your wonderful review. We're thrilled to hear that Filip and the team were able to help you secure your new home despite the challenges. Helping people find and enjoy the right home is at the heart of everything we do, and your satisfaction means the world to us.
5/5
GoogleGood professional service - Filip always kept me updated and was very professional in all aspects - very pleased with Romans
Agent replied · 22 August 2026
Dear Stuart Holdway We greatly appreciate your 5-star review and the time you took to share your experience with Filip. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleReally happy with Abbie Jacobs from Romans with the viewing of a property recently she was very helpful and lovely and, as we made an offer on a property, she has been great with following up on information required.
Agent replied · 22 August 2026
Dear Gillian West We greatly appreciate your 5-star review and the time you took to share your experience with Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleHad viewings with Ben and Abbie. Both very good and kept me updated on offers and progress also other property options that had similar requirements I was looking for. Overall very good service
Agent replied · 22 August 2026
Thank you, Leigh, for your wonderful feedback. We're thrilled to hear that Ben and Abbie provided you with a very good service and kept you updated throughout your property journey. Helping people find and enjoy the right home is at the heart of everything we do, and your kind words will be shared with the team.
5/5
GoogleAbbie was super helpful in showing us around properties in the Woosehill area; insightful, knowledgeable and friendly. Really put us at ease looking around and helping answer all questions we had.
Agent replied · 22 August 2026
Dear Stuart Beard We greatly appreciate your 5-star review and the time you took to share your experience with Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Maks Magvaer, Thank you for the great review of our Romans Estate Agents Wokingham team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Petre Pantea We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAlishma half me very good so she is excited good job I like her way
Agent replied · 22 August 2026
Dear Tulsi Gurung We greatly appreciate your 5-star review and the time you took to share your experience with Alishma. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat service from the beginning including the initial appointment with Josh and the on-going support from Alishma throughout the process :) thank you
Agent replied · 22 August 2026
Dear Rach S We greatly appreciate your 5-star review and the time you took to share your experience with Josh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Romans
Which Romans office has the most reviews?
Fleet has the most, with 1,788 reviews rated 4.1 out of 5, followed by Reading with 914.
Where are the Romans offices?
The 21 Romans offices, by town:
- Aldershot: 167 Victoria Road, Aldershot, Surrey, GU11 1JU
- Ascot: Scotch Corner London Road, Sunningdale, Ascot, Surrey, SL5 0ER
- Basingstoke: 2-3 Winton Square, Basingstoke, Hampshire, RG21 8EN
- Bracknell: New Manor House The Ring, Bracknell, Berkshire, RG12 1JT
- Burnham: 78 High Street, Burnham, Buckinghamshire, SL1 7JT
- Camberley: 122 London Road, Camberley, Surrey, GU15 3TJ
- Caversham: 13 Bridge Street, Caversham, Berkshire, RG4 8AA
- Crowthorne: 246 High Street, Crowthorne, Berkshire, RG45 7AP
- Farnborough: 67 Victoria Road, Farnborough, Hampshire, GU14 7PL
- Farnham: 21 The Borough, Farnham, Surrey, GU9 7NQ
- Fleet: 257 Fleet Road, Hampshire, GU51 3QW
- Henley on Thames: 30 Hart Street, Henley on Thames, Oxfordshire, RG9 2AU
- Lower Earley: 1 Chalfont Court, Lower Earley, Berkshire, RG6 5SY
- Maidenhead: 41 Queen Street, Maidenhead, Berkshire, SL6 1NB
- Reading: 33-34 Market Place, Reading, Berkshire, RG1 2DE
- Sandhurst: 76 Yorktown Road, Sandhurst, Berkshire, GU47 9BT
- Tilehurst: 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
- Windsor: 4 Clarence Road, Windsor, Berkshire, SL4 5AD
- Wokingham: 23 Market Place, Wokingham, Berkshire, RG40 1AP
- Woodley: 301 Loddon Bridge Road, Woodley, Berkshire, RG5 4BE
- Yateley: 62-64 Reading Road, Yateley, Hampshire, GU46 7UH
Has Romans won any awards?
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
