Every review we hold for the Windsor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe visited several properties with Millie. What an outstanding professional! We found her to be knowledgeable, cheerful and considerate, enthusiastic, dynamic, a good listener and patient with our many questions. Thank you Millie.
I also am very impressed by Sam (the manager) in Windsor and her whole letting team, i.e. Carly, Daisy and Samuel. What an outstanding group of professionals. They listened to my needs and found me good tenants.They kept me updated on a regular. basis of their progress. They were polite, curteous, patient and. respectful. They provided answers to all my questions along the way. From thhis experience I would highly recommend Romans in Windsor to anyone in the area.
Lydia · 25 July 2026
Agent replied · 22 August 2026
Dear Lydia Marshall
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been using Romans landlord services over the last seven years. Every one I have dealt with have been professional, trustworthy and helpful. I would like to thank Kim Stockley for dealing with any property management issues with professionalism, common sense and humour. It is a privilege to work with your company. Many thanks and Best Regards.
As at July 2023, I am very grateful to Romans and Kim Stockley's customer care service provided to me on a consistently high quality basis from the beginning. Long may it continue. Thanks.
An update at January 2024; Kim Stockley has regularly proved very knowledgeable and helpful. In the current instance, with the selection/replacement of a new appropriate Qrad-electrical radiator at the property within a day, so that the tenants can have the Lounge heating 'ASAP'. Many thanks again, Kim.
As at July 2026; I am happy to report that our professional relationship continues successfully on a consistent basis. Many thanks, Kim/Romans.
Harish · 22 July 2026
Agent replied · 21 June 2024
Dear Harish,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have recently sold our house in Windsor. Romans were by far the best estate agent we have ever had dealings with. The entire team were superb, with huge thanks to Carl Atkinson and Hannah Russell, in particular..
Hannah, the move manager was outstanding.
If you don’t know what a move manager does, then we found that Hannah was a bridge between our buyers, solicitors and ourselves and she was absolutely fantastic.
Thank you so much.
Alex · 17 December 2025
Agent replied · 16 January 2026
Dear Alex Mcfadden
We greatly appreciate your 5-star review and the time you took to share your experience with Carl and Hannah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently rented a property through Romans and had a great experience from start to finish. The whole process was quick and well organized, and the team was always responsive and helpful.
A special thanks to Daisy and Sam, who were incredibly flexible in arranging viewings at short notice. They took the time to show me every detail of the property and answered all of my questions patiently. I never felt rushed or under any pressure, which made the experience much more enjoyable. Carly handled all the paperwork efficiently and made the contract process pretty smoothy too.
It's a professional and friendly team, and easy to work with. I'd highly recommend Romans to anyone looking to rent in the Windsor area.
Blake · 22 July 2026
★★★★★ 5/5
GoogleI cannot recommend Romans highly enough. From the very beginning, the entire process of renting our property in Windsor was handled with professionalism and excellent communication, especially considering we had a very tight window.
A special mention must go to Daisy, who was absolutely outstanding throughout. She always answered our calls and emails promptly, kept us updated every step of the way, and made what can often be a stressful process feel straightforward and completely hassle-free. Nothing was ever too much trouble, and her friendly, approachable manner gave us confidence that everything was being taken care of.
The whole team demonstrated excellent customer service, attention to detail and genuine care. If you’re looking for a professional, reliable and responsive letting agency, I would not hesitate to recommend Romans. Thank you again, and especially to Daisy, for making the move such a positive experience.
Anita · 22 July 2026
★★★★★ 5/5
GoogleI would like to thank Mollie Steadman at Romans. She was brilliant from the very beginning, showing me the property I bought and always responding promptly to any questions I had. She provided excellent guidance throughout the entire buying process.
It was also great to have various members of the team supporting me along the way. Romans is a fantastic estate agency, and I would definitely use them again in the future if I ever need to buy or sell another property. I highly recommend them.
Nuno · 22 July 2026
★★★★★ 5/5
GoogleDaisy was absolutely amazing and helped me every step of the way. I couldn't recommend anyone else more thoughtful and accomodating. Definitely recommend Romans and Daisy to anybody.
Carol · 22 July 2026
Agent replied · 22 August 2026
Dear Carol James
We greatly appreciate your 5-star review and the time you took to share your experience with Daisy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMollie Steadman and Millie Sparks were fantastic throughout our sale. After many viewings they stayed positive, proactive and determined, ultimately securing a successful sale.
Thank you also to Carl Atkinson who kept us informed during an arduous process.
Very grateful and would highly recommend.
Evie · 13 March 2026
Agent replied · 13 April 2026
Dear Evie Smedley
We greatly appreciate your 5-star review and the time you took to share your experience with Mollie and Millie . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a very positive experience with Mollie. I was a first-time buyer and she linked me up with mortgage and legal assistance that has made the process much less daunting. Mollie was very helpful and quick to respond.
Jess · 13 March 2026
Agent replied · 13 April 2026
Dear Jess Reid
We greatly appreciate your 5-star review and the time you took to share your experience with Mollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleToday, I accidentally locked myself out while taking out the trash. My letting agency, Frost, was closed, so I went to their neighbor, Romans, for help. Carly at Roman was so kind, she offered me chocolate, and even found a spare key my former landlord had left there. She walked me home to try it (unfortunately, it didn’t work) and then helped me contact a locksmith, my landlord…
As a foreigner living abroad, this warmth and care meant so much to me. Thank you, Carly, and the Romans team, you’re amazing!
Weini · 2 January 2025
Agent replied · 9 January 2025
Dear Weini Qin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a very positive experience dealing with this Carly from Romans. She was professional, approachable, and quick to respond to any queries. Romans support made securing the rental property straightforward, and everything was handled efficiently. I would not hesitate to recommend their services. Thank you Carly.
Ashvin · 26 December 2025
Agent replied · 16 January 2026
Dear Ashvin Chauhan
We greatly appreciate your 5-star review and the time you took to share your experience with Carly . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKim Stockley is the most efficient Lettings agent that we have had the pleasure to work with.We highly recommend her.
Kim is excellent at her job. Another great year of service from Kim.
Brian · 6 April 2026
Agent replied · 21 June 2024
Dear Brian Doran,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleShout out to Sam and Carly who made the renting experience smooth, simple and stress free , Sam went above and beyond and Carly helped me with my difficulties with payment on line with Goodlord (not user friendly) she guided me step by step. Thanks
Patricia · 17 December 2025
Agent replied · 16 January 2026
Dear Patricia Weir
We greatly appreciate your 5-star review and the time you took to share your experience with Sam and Carly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKim Stockley has been my contact at Roman's since taking over the management of my mum's flat - which she rents out via Romans. My mum has unfortunately had to go into a home and I had little to no idea of what I was doing. Kim has been amazing at providing information and guiding me through everything I need to know. She's also amazing at keeping the lines open between myself and our tenants, problem solving, and has been vital in helping me search for the relevant paperwork I need going forward. She has been a saint through, what has been, a very difficult time for our family and has made this process of managing the flat so much easier. She is polite, professional and quick to sort out any issues. Thank you Kim for all your help and guidance. You're an absolute credit to Romans!
Lorraine · 8 November 2024
Agent replied · 8 December 2024
Dear Lorraine Hatt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a truly wonderful experience with Romance Estate Agents in Windsor while purchasing my first apartment.
Absolutely great and professional people work there, I worked mainly with Mollie Steadman, and I honestly couldn’t have asked for better support. From the very beginning, she was attentive, patient and always available to answer even the more complex questions. As a first-time buyer, the process can feel overwhelming, but Mollie guided me through everything with calmness and clarity, which made a huge difference.
What I’m especially grateful for is that Mollie also recommended other professionals who played a key role in making this purchase happen. The mortgage advisor she introduced me to was honestly the best thing that could have happened in this process, I couldn’t have asked for better support. The same goes for other contacts she recommended. Having such a strong, reliable team around me made the whole experience smooth and positive.
This has genuinely been my best experience working with an estate agency, and I wouldn’t hesitate to work with them again in the future.
Romans made such an important milestone in my life such a positive one! Highly recommended!
Darya · 13 March 2026
Agent replied · 13 April 2026
Dear Darya Nesterenko, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleKim Stockley, Sam Morton and the wider team are excellent. I have rented for 5yrs in Windsor and felt well looked after by the team. It helps that I am not a problem tenant and have a responsive landlady. The team are always very helpful and have been great ever since I handed my notice in. Special shout out to Kim for working late on the day I served notice and to Sam for organising the viewings around my move, my pet and busy lifestyle.
Carlos · 24 September 2024
Agent replied · 24 October 2024
Dear Carlos Pinto
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans Windsor have been excellent in helping us rent out our property. The process was smooth and professional throughout. Special thanks to Mia Thurlbeck for her support and guidance in finding the right tenant, she was responsive, helpful, and kept us updated at every stage. Highly recommended.
Bilal · 13 October 2025
Agent replied · 13 April 2026
Dear Bilal Khera
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleDear Carly, Danielle, Sam and Samuel,
I just wanted to send a heartfelt thank you to all of you for your support and effort during my move to the new house.
Moving can be such a stressful experience, but your professionalism, kindness, and organisation made the whole process so much smoother for me. I truly appreciate the work you all put in behind the scenes.
The welcome pack and the lovely card were such a thoughtful touch, it really meant a lot and made me feel genuinely welcomed into my new home. It was a small gesture with a big impact.
Thank you again for everything. I’m very grateful for your support.
Kind regards,
Sonia
Sonia · 13 February 2026
Agent replied · 13 April 2026
Dear Sonia Barbosa, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleSkye Jones was always helpful and responsive. Thank you for all your support.
Kadir · 22 June 2026
Agent replied · 22 August 2026
Dear, Kadir Geylan! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleI would like to give a huge thank you to Romans Windsor for their outstanding support in helping me find my dream rental home in Windsor. They carefully listened to all my requirements, even the more challenging ones and went above and beyond to make it happen.
My special thanks go to Carly, Sam, and Danielle for their hard work, dedication, and professionalism throughout the entire process. They were always extremely supportive and just a phone call away whenever I had questions or needed guidance.
I genuinely appreciate their 7-star service and commitment to customer satisfaction. Wishing the entire Romans Windsor team all the very best. I highly recommend them to anyone looking to rent in the area.
Sachin · 20 January 2026
Agent replied · 27 January 2026
Dear Sachin, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleKim Stockley of Romans in Windsor has managed my rental property for several years. As a landlord, she provided excellent property management service. I have always dealt with Kim Stockley (my property manager). She is a true asset to Romans. Efficient, responsive, quick to resolve issues, a great communicator, very friendly, and helpful with advice. Kept me in the loop and up to date with the status of my property and the tenancy. I will happily recommend her to other landlords any day.
Khalifa · 22 May 2024
Agent replied · 21 June 2024
Dear Khalifa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have recently let a house through Romans, they were brilliant from the moment I enquired up until after I moved in!
Mia Thurlbeck was my negotiator on this move and was fantastic, so helpful and …
Maisie · 13 November 2025
Agent replied · 13 April 2026
Dear Maisie Eldridge
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleDanielle Ducellier was so so lovely and gave us a really great experience with Romans. She went above and beyond with trying to find us the right home… we decided to go with a different property with a different agent because the house suited us better… but the time and care in remembering all the little details to give us a 5 star experience was really appreciated… she is definitely going far in her career with these standards. Really impressed! Thank you so much!
Jess · 23 March 2024
Agent replied · 21 June 2024
Dear Jess Grace
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a landlord, whose flat has been managed by Romans for over 10 years, I can honestly say that Kim Stockley has been the best property manager I have known. Efficient, responsive, quick to resolve issues, very friendly and helpful with advice. On the lettings side Sam has been my go to person as she is competent and possesses a wealth of reliable knowledge. Always keeps me in the loop and well informed.
A huge thank you to both of you.
Barry · 23 March 2024
Agent replied · 21 June 2024
Dear Barry Mcfadzean
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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