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Romans reviews

4.5

★★★★★ Excellent

309 reviews across 1 platform

4 Clarence Road, Windsor SL4 5AD

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Romans's Windsor office at 4 Clarence Road is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

309

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor office, from every platform, shown as written. First names only.

5/5

Google

Mia Thurlbeck was really professional and helped us find our new home in Windsor. She responded fast to all enquiries and was available most of the time. We were really impressed by the way she went above and beyond to help us. Thank you. :) Highly recommend it!!!

Endri · 24 September 2024

Agent replied · 24 October 2024

Dear Endri C Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had such a wonderful experience with Carly from Romans in Windors. Carly went out of her way to show us houses and was very responsive to all our questions and requirements. We will be back should we need a house in the future.

Belinda · 24 November 2024

Agent replied · 8 December 2024

Dear Belinda Fairon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The Romans Windsor team is absolutely phenomenal! I have to give a special shout out to Carly for being so incredibly patient with us as we hunted for our ideal home. She was nothing short of brilliant the entire time and managed to find us exactly what we were looking for. I would 100% recommend Romans Windsor without a doubt. 10/10!

Braden · 29 May 2025

5/5

Google

Carly at Romans was fantastic at every stage of the renting process - from organising repeated viewings and negotiating contracts to ironing out teething issues when we moved. She went above and beyond and I felt she was on my side. I am very grateful to Carly for her professionalism, efficient and friendliness!

Romilly · 9 January 2026

Agent replied · 27 January 2026

Dear Romilly Collins We greatly appreciate your 5-star review and the time you took to share your experience with Carly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Having dealt with many letting agents over the past 20 years I can honestly say Romans Windsor have been exemplary in every aspect of the process of my tenancy from start to finish. Sam, Carly and Kim are not only professional, they are personable. A real pleasure to deal with and would whole heartedly recommend them. Thank you :)

James · 22 July 2026

5/5

Google

Romans lettings agents handled everything to do with my let with professionalism and speed. Always friendly and appropriate communications from Sam Morton and Carly. No unnecessary calls or emails. They just get on with the management of the let without bothering you all the time. Rent payments were reliably on time. It has been a stress free experience.

Kate · 22 July 2026

5/5

Google

My partner and I spent the day looking at properties and we happened to find a property through Romans that we fell in love with. Offered just below the asking price and Thomas Prince had the offer wrapped up in no time. From having the offer accepted to moving into the property Thomas Prince was always professional and responsive and I couldn't ask for a better service. If you are looking to buy, sell or rent then I highly recommend using Romans.PositiveResponsiveness, Quality, Professionalism

Tom · 25 October 2021

Agent replied

Hi Tom Potter, Thank you for taking the time to review your recent experience with our Romans Estate Agents Windsor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Went with Romans after obtaining quotes from a number of agents. The Romans Rep I dealt with, Pierce was professional and gave what I felt was a fair appraisal. Throughout the sale process I was pleased with the amount of communication and they worked hard to find buyers for me. Unfortunately Covid had an impact on my sale and my initial chain collapsed. Fortunately, Romans were able to re-establish a chain quickly and provided great support during what were some vary stressful months. I would highlight both Pierce (who managed my sale) and Lorraine, who acted as move manager as providing great service :) Thanks both!PositiveResponsiveness, Quality, Professionalism, Value

Philip · 22 June 2021

Agent replied · 21 June 2024

Hi Philip Jones, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

My experience with Romans in Windsor has been positive from start to finish. I ended up getting the property I really wanted thanks to Annie Nicholls and the her wonderful colleagues. I was referenced checked with the lettings hub who were great and everything was sorted before move in date. On arrival of checking in, I was happily surprised to see a massive box which was a care package left by the Romans team. It contained everything I could ever need including breakfast bars, toothpaste, cookies, DVLA move home reminders and most importantly, some vouchers for a huge hamper of wine! Annie and the whole Windsor team have been amazing and I’m so grateful that my son and I are living in our dream home. Thanks so much for all your efforts!PositiveResponsiveness, Quality, Professionalism, Value

Rita · 22 June 2021

Agent replied · 21 June 2024

Dear Rita Johnson, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

My partner and I were looking for a property in Windsor and decided to contact Romans. Sam was quick to respond and helped me register my details. She listened to exactly what we wanted and always responded to my questions, big or small. Sam is professional, helpful, kind and caring. She really took care of us and worked above and beyond my expectations. I am so grateful for all that Sam has done for us. Her service was exceptional and I felt supported all the way through or experience with Romans. Our situation was not as straightforward as most and Sam did her utmost to help us secure our desired home. She worked tirelessly to help us and without her support it would not have been possible. Thank you Sam, for everything that you have done. We truly appreciate it.PositiveResponsiveness, Quality, Professionalism, Value

H · 22 June 2021

Agent replied · 21 June 2024

Hi Hannah Pretsel! Thanks for the amazing review and star rating! All the best, Romans Estate Agents Windsor

5/5

Google

In my experience and following the sale of my house and purchase of another property through Romans, I found the staff to be a highly professional and cohesive team throughout the whole process. Carl Atkinson and his colleague Marco were responsive to any change and maintained their professional demeanour during the difficult period of the coronavirus lockdown. They kept me regularly updated on the twists and turns that the pandemic created and there were tense moments, but I felt that I could rely upon their knowledge and experience and it gave me confidence knowing that the whole process was being managed skilfully. I am very thankful for their support and happy to report that I am finally settled in my lovely new home.PositiveResponsiveness, Quality, Professionalism

Shereen · 22 June 2021

Agent replied · 21 June 2024

Hi Shereen Penny, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

We were looking at lots of properties in Windsor and had very specific criteria. We met with many different estate agencies and Romans was by far the best. We worked with Annie and she was amazing. She was fast to respond, honest and transparent and really understood what we were looking for. We trusted her and believed if the flat we wanted came up she would get us it. Unfortunately our dream flat was with another estate agency as we would have much rather worked with Annie as she made the process a lot less stressful. If you're looking for an estate agent who will listen to you, respond to you and work to understand your needs Annie is your girl! Thanks for everything, we'll definitely come to Romans for any future needs.PositiveResponsiveness, Quality, Professionalism

Amy · 22 June 2021

Agent replied · 21 June 2024

Hi Amy Sutherland, Thank you for taking the time to review your recent experience with our Romans Estate Agents Windsor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Windsor

5/5

Google

I rent in Windsor via Romans. Smooth experience from the beginning, very responsive. During my tenancy they were reachable and communicated in timely manners whenever I needed something. Prior I moved out I was in touch mainly with Thomas Prince and he went above and beyond to ensure I am being looked after even I am moving out. Definitely recommending Romans Windsor and shout out to Thomas! Thank you to the whole team for your support and making my significantly contributing to my great time in Windsor! NikolaPositiveProfessionalism

Nik · 22 June 2021

Agent replied · 21 June 2024

Dear Nik Thank you for the great review of our Romans Estate Agents Windsor team and especially to Thomas. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I had a fantastic experience working with the Windsor Romans Letting team. They understood my needs, recommended suitable properties, were easy to talk to and were very responsive. They quickly helped me find a new home and helped me secure a move date within the timeframe I had specified. From initially calling them to register my interest in a property, I had 3 viewings within 2 days and had an offer accepted and deposit paid within 4 days - - all in all moving into my new property within 2 weeks. Sam was a great help on the phone during the initial call to get suitable viewing lined up, and then from there Annie took me around the properties and helped me to feel excited and confident in my choice. Was lovely to move in to a greetings card too :-)PositiveResponsiveness, Professionalism

Kirsty · 22 June 2021

Agent replied · 21 June 2024

Hi Kirsty Jarvis, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Romans have helped me after my tenant left owing rent & the property in need of repairs. Kim Stockley was my contact. From her introductory phone call, ongoing updates/emails & until the final arbitration decision, Kim was Excellent. Everything was explained clearly to me. Although a difficult situation for me, Kim made it much easier to go through the whole process.

Mike · 27 July 2023

Agent replied · 27 August 2023

Dear Mike Brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thanks to Romans Windsor, our move was much smoother this time around, special thanks to Mia, Holly and Danielle for all the help and support through out! Fantastic team and would recommend anyone to go with Romans x :D

Kia · 10 October 2024

Agent replied · 9 November 2024

Dear Kia Visionary Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had the most wonderful help from Romans finding a house to rent the the estate agent Mia was incredible knowledgeable very helpful and helped us to move in in such short time as we were really stuck highly highly recommended

George · 25 August 2024

Agent replied · 24 October 2024

Dear George Saweros Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have recently purchased a house through Romans Estate Agents in Windsor and I have been thoroughly impressed with everyone I have dealt with during the process; it has been an absolute pleasure doing business with Carl Atkinson and the team. Firstly Marco who showed several properties to me, was warm and friendly, polite, good humoured and highly professional at all times. Piers, who arranged the viewing of the property I subsequently bought, was, again, professional, friendly and genuinely interested in helping me find a property. Once my offer was accepted I was then looked after by Carl, who was not only helpful, professional and understanding but also had an unflappable, calm and patient manner, which I was very thankful for. He was in regular contact with me throughout the whole process, offering advice as required. I always felt 100% supported and he was always good-humoured, all in all a consummate professional. Lorraine was in constant contact, updating me at each stage, requesting relevant information and thanking me for every message with a cheery response, so welcome during the sometimes pressurised days and weeks of a house purchase. Finally, Kathryn, who provided me with the most fantastic help and advice on mortgages and life insurance, etc, and who supported me through that process with great warmth and professionalism. I have been totally impressed by my experience of dealing with Carl and the team at Romans in Windsor and am very grateful for all the help offered to me in the purchasing of my house. Carl is superb at what he does and it is clear he leads the team by example, as nobody that I came into contact with from Romans fell short of the very high standards obviously set; thank you.

Belinda · 30 July 2020

Agent replied

Thank you for leaving a positive review regarding Romans in Windsor it was a pleasure to read your review and I am pleased to learn that we are in regular contact supporting you through your house purchase. We look forward to helping you in the future as well as any friends and family. Yours sincerely, Daniel Collis, Regional Director - Residential Sales 01344 205141

5/5

Google

We were looking at lots of properties in Windsor and had very specific criteria. We met with many different estate agencies and Romans was by far the best. We worked with Annie and she was amazing. She was fast to respond, honest and transparent and really understood what we were looking for. We trusted her and believed if the flat we wanted came up she would get us it. Unfortunately our dream flat was with another estate agency as we would have much rather worked with Annie as she made the process a lot less stressful. If you're looking for an estate agent who will listen to you, respond to you and work to understand your needs Annie is your girl! Thanks for everything, we'll definitely come to Romans for any future needs.

Amy · 4 July 2020

Agent replied

Hi Amy Sutherland, Thank you for taking the time to review your recent experience with our Romans Estate Agents Windsor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Windsor

5/5

Google

My partner and I were looking for a property in Windsor and decided to contact Romans. Sam was quick to respond and helped me register my details. She listened to exactly what we wanted and always responded to my questions, big or small. Sam is professional, helpful, kind and caring. She really took care of us and worked above and beyond my expectations. I am so grateful for all that Sam has done for us. Her service was exceptional and I felt supported all the way through or experience with Romans. Our situation was not as straightforward as most and Sam did her utmost to help us secure our desired home. She worked tirelessly to help us and without her support it would not have been possible. Thank you Sam, for everything that you have done. We truly appreciate it.

Hannah · 30 June 2020

Agent replied

Hi Hannah Pretsel! Thanks for the amazing review and star rating! All the best, Romans Estate Agents Windsor

5/5

Google

Fantastic lettings agency based in Windsor. Great team of agents who went above and beyond our expectations to negotiate the best deal possible for us. I would thoroughly recommend. Special shout out to Ella and Sam for their great communication and professional manner, and thanks to all the remaining team who helped with the viewings.

Jon · 29 September 2023

Agent replied · 29 October 2023

Dear Jon Beresford Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Moving from Ireland was a daunting task when trying to find a suitable home, but Josh in Romans was beyond helpful. His professionalism and communication was outstanding and honestly made my move to London a lot easier. I would highly recommend Romans Windsor for their services and the seamless journey from finding to moving into a new home. Thanks Josh and team for your assistance.!!

Kevin · 2 November 2022

Agent replied · 30 July 2023

Dear Kevin Henry Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been tenants in a property managed by Romans for 9 months, and have been very satisfied with the high quality of service from the whole team. In particular, Kim Stockley has been fantastic property manager, always responsive and considerate. When we have experienced issues, she has been incredibly supportive in helping us find a resolution.

Shannon · 30 June 2023

Agent replied · 30 July 2023

Dear Shannon Branch Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service once again with Roman's of Windsor. My wife and I purchased our property 2-1/2 years ago with Roman's and dealt with sales manager Carl. We stayed in touch with Carl and recently decided to move to a new property after completing an extension project. It was a no-brainer to contact Carl again and sell through Roman's. The professionalism and understanding of our situation we received from Carl and the team meant it was a stress-free process of listing our property, taking viewings, and ultimately selling. We were kept up to date on the latest marketing reports and online activity through regular email and phone call updates from Pierce and Dan. Pierce and Dan did a great job of keeping us up to date and helped with the final negotiations, both excellent to deal with. We highly recommend selling and buying through Roman's of Windsor.

Jamie · 26 October 2019

Agent replied · 24 October 2024

Thank you for leaving a positive review of Romans in Windsor. I am pleased to read your comments regarding the team and in particular that we kept you up to date on your market process. I am pleased that we have found you an offer for your property and look forward to helping you move towards a successful exchange and completion. Thank you for continuing to recommend Romans in Windsor and for using us now for the second time. Kind regards, Daniel Collis, Regional Sales Director, 07894 726146

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Questions about Romans

How many reviews does Romans have?

Romans's Windsor office has 309 reviews across 1 platform: 309 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews, checked 9 October 2026.

Where is Romans's Windsor office?

Romans, 4 Clarence Road, Windsor SL4 5AD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.