Trusted Agent profile · Windsor, Berkshire

Romans Windsor reviews

4.5

★★★★★ Excellent

309 reviews across 1 platform

4 Clarence Road, Windsor, Berkshire, SL4 5AD

Part of Romans, see every office.

Romans's office in Windsor, Berkshire, at 4 Clarence Road, is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5.

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4.5 / 5

309

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor office, from every platform, shown as written. First names only.

5/5

Google

We’re incredibly grateful to have Kim as our property manager! Since our move in September, she has been responsive and quick to resolve any issues. Her professionalism, kindness, and excellent communication skills truly stand out. It’s clear she genuinely cares about her role, making the often stressful process of moving into a new property much smoother. We couldn’t be happier with her support, she has made a real difference for us!

Georgia · 3 October 2024

Agent replied · 24 October 2024

Dear Georgia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From start to finish, the process was simple and efficient to get everything sorted ahead of move-in day, especially during a busy period of the year in December. I cannot thank Sam & Tash enough for their additional work undertaken to ensure I was able to get everything sorted in time and complete the move. Would highly recommend to any friends in the local area.

Darren · 30 July 2020

Agent replied

Hi Darren Thank you for the recent 5 star review of our Windsor branch. It's very pleasing to read your comments and we are glad that the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans

5/5

Google

We were served by Josh and had a great experience from start to finish. Josh was very flexible with our timings and made necessary arrangements with his colleagues when he was not able to attend and this helped us in securing the property in good time.

Faseela · 1 May 2023

Agent replied · 30 July 2023

Dear Faseela Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We came to Romans as we were looking for a nice place in Windsor with a garden, and WOW did they exceed our expectations! Looking forward to moving into our new home later this month - Annie Nicholls has been a dream throughout - super helpful and always going the extra mile. Would recommend Romans to anyone looking!PositiveResponsiveness, Quality, Professionalism, Value

Sam · 22 June 2021

Agent replied · 21 June 2024

Dear Sam Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us and hope you enjoy your new home. Kind regards Customer Care Team

5/5

Google

Kaitlyn Young provided a professional, friendly service. I wouldn't hesitate to recommend her and her excellent customer service.

Hilary · 10 April 2026

Agent replied · 13 April 2026

Dear, Hilary Fisher! Thanks for the great review! All the best, Customer Care Team

5/5

Google

We had the most amazing time working with Romans. Carly Burke, Susannah Cunningha, and the Alexix and Romans crew were extremely supportive. Carly Burke, in particular, had professionally and flawlessly organized the property visit and all accompanying documentation. In particular, We should make sure we found a good home and that the process went as easily as possible. She is professional, incredibly efficient, and took excellent care of us.

Anushka · 3 October 2024

Agent replied · 24 October 2024

Dear Anushka Kariyawasam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sam, from Windsor office today, was so reassuring and obliging. She immediately arranged for a visit to my sons tenanted flat to sort an issue. Couldn't have asked for a better, more personalised service. Have dealt with other letting agents in Windsor before, but the service from Sam in Windsor has been exceptional..

Janet · 30 July 2022

Agent replied · 30 July 2023

Dear Janet Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

I’ve had a really positive experience with Romans Letting Agency in Windsor. Everyone I dealt with was friendly, responsive, and professional throughout the whole process. A special mention goes to Mia Thurlbeck, who went above and beyond …

Isaiah · 13 October 2025

Agent replied · 13 April 2026

Dear Isaiah Noel We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

The team at Romans are super. Sam was incredibly helpful on all levels and can hands down recommend dealing with her if you need assistance with anything ( Sorry if you receive plenty phone calls Sam ) Other than that, the team are professional and were incredibly punctual with responses and assistance to any questions we had.PositiveResponsiveness, Professionalism

Anthony · 25 October 2021

Agent replied

Dear Anthony Thank you for the great review of our Romans Estate Agents Windsor team. It’s fantastic to hear that Sam and the team could provide you with a great service that you were happy with. Kind regards Customer Care Team

5/5

Google

I recently had the pleasure of renting a property through Romance Agency, and my experience was truly exceptional. Mia Thurlbeck, my negotiator, demonstrated remarkable helpfulness and professionalism throughout the entire process. I …

Honey · 13 November 2025

Agent replied · 13 April 2026

Dear Honey Das We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

From my very first point of contact with Pierce, I can honestly say communication has been excellent. Everything has been done and arranged with a very honest and helpful manner. Pierce said he would sell my house and he has after just two weeks of being on the Market. I would totally recommend Romans Estate Agents in Windsor. Thank you so much for everything.

Sharon · 29 July 2019

Agent replied

Thank you for leaving your review of Romans in Windsor. I am pleased that the communication has been excellent and that we have been helpful throughout the process. I am also glad that we achieved the desired result and look forward to you recommending us in the future. Kind Regards, Daniel Collis, Regional Director - Residential Sales, 01344 205141

5/5

Google

Huge thanks to Mia, Sam and Sal who helped with the letting and handover process. No issues, fast, easy and friendly service 👍🏼 …

Andrew · 14 June 2024

Agent replied · 21 June 2024

Dear Andrew Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Carly was really helpful throughout the whole process and nothing was ever too much of an ask! Thank you!

Jack · 25 August 2024

Agent replied · 24 October 2024

Hi Jack, Thank you so much for the fantastic review! We're so glad Carly was helpful. Kind regards, Abby - Customer Care Team

5/5

Google

I was abroad and applied on several websites but Romans were responsive and took good care of the whole process that I even took the place without physically visiting. Awesome team, special Thanks Tom and Sam. The welcome pack is a touch en plus. Keep it up.PositiveResponsiveness, Quality, Professionalism

Fahad · 22 June 2022

Agent replied · 21 June 2024

Dear Fahad, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

This is my first time moving out of home into my first property, and it has been a amazing process with Tom helping us along the way. Tom has been very helpful and supportive with the process and move. I would highly recommend using the romans Windsor branch.

Niamh · 30 July 2022

Agent replied · 30 July 2023

Dear Niamh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Great experience renting through Romans in Windsor! The team was friendly, professional, and always quick to respond. Everything from the viewing to move-in was smooth and stress-free. Highly recommend!

Patricia · 13 November 2025

Agent replied · 13 April 2026

Dear Patricia, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More

5/5

Google

Outstanding service from Sam Morton at Romans, guiding me through the rental process so that me could move my elderly Dad into a ground floor flat.

Adrian · 17 December 2025

Agent replied · 16 January 2026

Dear Adrian O Connor We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We needed to find a new property to let. Thomas Prince was an absolute legend and went well above and beyond what any other agent did. He kept following up with available properties. I'd highly recommend this office for the professional service we received from the start.

Barry · 30 July 2022

Agent replied · 30 July 2023

Dear Barry, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Let’s be honest, estate agents do not always have a good reputation but Romans Windsor broke the stereotype for me. I had stressful questions to ask when we moved from our last property with Savills (with a very rude landlord) not only did Romans Windsor (Josh and Samantha Morton in particular ) give me the advise I needed to assert my legal rights but they made moving into our new house and absolute dream.

Jessica · 23 March 2024

Agent replied · 21 June 2024

Dear Jessica Bouwer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic moving process, very friendly staff, shout out to Josh Nadin going above and beyond to virtually show us the property we rented as well as giving some much needed local advice and generally helping with any questions or queries we had. Would recommend to anyone.

Conor · 3 September 2022

Agent replied · 30 July 2023

Dear Conor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

Romans Windsor is an outstanding estate agency, especially Josh Nadin, he was very helpful and professional. In a very stresful moment such as finding a place to live, Josh was always there to answer our questions, he is fantastic!

Yana · 1 May 2023

Agent replied · 30 July 2023

Dear Yana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a very good experience and received a great support from the Romans' team, in particular from Thomas Prince. Having worked with other Estate Agents, I can see how Romans Windsor made a difference with my process of finding and settle into a new property.PositiveResponsiveness, Professionalism

Sofia · 22 June 2022

Agent replied · 21 June 2024

Dear Sofia, Thank you for the great review of our Romans Estate Agents Windsor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Recently purchased our new home via Romans Windsor and was really pleased with the process. Pierce was a really nice guy from start to finish and the fact you get a house progress team makes a big difference when you want to move things along quickly.. Would recommend to people looking to buy in Windsor.

James · 18 February 2021

Agent replied

Hi James Colbert, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Recently purchased our new home via Romans Windsor and was really pleased with the process. Pierce was a really nice guy from start to finish and the fact you get a house progress team makes a big difference when you want to move things along quickly.. Would recommend to people looking to buy in Windsor.

James · 30 January 2021

Agent replied

Hi James Colbert, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

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