Romans Windsor reviews

★★★★★ 5/5

Google

The service we received from Carl, Robert, and the team at Romans was absolutely brilliant. We started the process as speculative buyers attending a viewing and very quickly ended up both selling our previous property and buying our new one through Romans. From the initial meeting with Carl and Robert it was less than 48 hours before the photographer came round and the same again before the property was listed. Within 48 hours of the 'launch day' we had multiple offers which Carl helped negotiate after which we selected a buyer and progressed quickly to conveyancing etc. The support post offer acceptance was also impressive and professional, regularly managing all parties to maintain momentum through to exchange / completion. Very impressed and thoroughly recommend to anyone either buying or selling property in the Windsor area.

Tim · 3 September 2022

★★★★★ 5/5

Google

Highly recommend Romans Windsor. Pierce Gunbie-Browne handled and helped us with our house purchase. From the very start of the process Pierce was extremely professional and very quick at answering any queries we had. 5 star customer service all round.

India · 22 June 2021

★★★★★ 5/5

Google

Dealt with Donna as a prospective tenant. She was very approachable, kind and considerate. All while doing her job professionally. I know she was trying to sell the properties to me but it was in a friendly, polite and considered manner. She was a pleasure to deal with and I would certainly go back to Romans in Windsor. She even managed a smile when I quipped the fees are quite high. A true professional who had the right answers. And I can be a bit of a grump so thank you and well done To the lettings team.

Levi · 31 July 2018

★★★★★ 5/5

Google

Thomas Prince in lettings at Romans in Windsor came back to me when I was looking for a new property to rent - after a few quick questions over email, he quickly came back with some good options for me. He was quick and efficient in all his communication which made everything super straight forward and the property I ended up taking was one I probably wouldn't have bothered to view had he not suggested it - and it turned out to be great. It was a really good experience - definitely best I had of any estate agent in Windsor. Would happily recommend

L · 30 July 2022

★★★★★ 5/5

Google

Annie Nicholls and the rest of the lettings team at Romans Windsor have been excellent to deal with. Annie managed to secure a tenant before the property was even ready for marketing and worked extremely hard to ensure that everything was in place in time for tenancy to start. The team are quick to respond to phone calls and messages and they have given me the confidence that they will do a great job of managing the property. Can’t fault them, highly recommended.

Matthew · 30 July 2022

★★★★★ 5/5

Google

Dealt with Donna as a prospective tenant. She was very approachable, kind and considerate. All while doing her job professionally. I know she was trying to sell the properties to me but it was in a friendly, polite and considered manner. She was a pleasure to deal with and I would certainly go back to Romans in Windsor. She even managed a smile when I quipped the fees are quite high. A true professional who had the right answers. And I can be a bit of a grump so thank you and well done To the lettings team.

Gareth · 18 October 2017

★★★★★ 5/5

Google

We were Assisted by Carly Burke. I must say she was very professional friendly and very efficient along with her other work colleagues who helped us during our process. The service was very smooth and they made sure we understood everything and guided us very well. I would recommend them 100%. Great service overall.

Monalisa · 17 June 2024

★★★★★ 5/5

Google

I can't tell you what a legend Sam is at the lettings office. Love working with these guys.

Ciara · 29 September 2023

★★★★★ 5/5

Google

I have used the Romans Windsor service five years ago and had a good relationship and impression with the company. Recently I have been looking for a new place again. After two months of fruitless searching, I am so glad that Romans has got a place I like. Their customer service is Amazing. On top of everything, I am most grateful to be taken care of by Mr Thomas Prince, he is a good listener, detail-minded, responsive and professional agent. The whole application process has been clear, smooth and expeditious. Thank you, Tom, I truly appreciate your help. It means so much to me. I highly recommend this company. You will be in safe hands.PositiveResponsiveness, Quality, Professionalism

Connie · 22 June 2022

★★★★★ 5/5

Google

Very happy with the service. Have been renting for the past 3 years and had so far no issues. Communication especially with Kim is great. Definitely recommend

Iwona · 2 December 2022

★★★★★ 5/5

Google

Property sale with Pierce at Romans in Windsor has been excellent, Property sale was agreed before full marketing, Pierces communication and responsiveness to queries has been of a high standard. Would recommend the services for house sales.

Colin · 1 May 2021

★★★★★ 5/5

Google

Romans Windsor were exceptional from the minute we walked in, Tom Prince dealt with us and made everything very easy within 2 weeks we have a lovely new place and 3 very happy girls. Couldn’t recommend enough! Thanks to all at Romans!

Rebecca · 29 July 2019

★★★★★ 1/5

Google

Was supposed to see 3 properties this morning to rent having travelled into the area from out of town and the person organising had messed up so we only saw 1. Utterly infuriating when you’ve scheduled a whole day of viewings with a number of agents and had to travel in especially.

R · 22 May 2024

★★★★★ 5/5

Google

Amazingly talented lettings team. Josh was fantastic and spent time understanding what was important to you! Highly recommend if you are looking to rent!

C · 31 December 2022

★★★★★ 5/5

Google

Romans were fantastic throughout the sale and purchase of our property. Carl was professional and responsive throughout the whole process, and I would highly recommend them over any other estate agents in the Windsor area!PositiveProfessionalism

Amy · 22 June 2021

★★★★★ 5/5

Google

Amazingly talented lettings team. Josh was fantastic and spent time understanding what was important to you! Highly recommend if you are looking to rent!

Catherine · 3 October 2022

★★★★★ 1/5

Google

We had a property on the market with Romans who failed to sell it in 8 months. Piers who dealt with our sale seemed to constantly want us to lower the price despite us initially putting it on the market for less than what he valued the property at and he never seemed to want tp negotiate with the perspective buyers, it was always the first and only offer. When the property did finally get to a sale agreed sadly our buyers then pulled out due to a family illness. They said we could have the surveys etc that they had paid for as no use to them. Piers then took it upon himself to send these to the next prospective party before we had even accepted there offer without our permission and they then retracted there offer. It was at this point Piers told us to find another estate agent. Quite frankly I was appalled by the lack of customer service and I would not recommend Romans ever again. Horlers however managed to have the property sale agreed in under a week, which says it all if you ask me.NegativeProfessionalism

Natasha · 22 June 2021

★★★★★ 5/5

Google

Top marks for the letting team at Romans. Thanks to Josh, Sam and Molly for all their help and advice. Thanks

Kingwindsor23 · 2 December 2022

★★★★★ 5/5

Google

Professional service and great attention to detail. Have made this experience very smooth.

Saarika · 30 June 2023

★★★★★ 5/5

Google

Josh is an amazing agent friendly and will always help out in anyway you need

Stuart · 1 May 2023

★★★★★ 5/5

Google

Very positive experience working with Mia Thurlbeck. She was always willing to discuss every detail and I never felt rushed in any way during our viewings - something that I consider very important during a viewing. Very professional in every way. Thank you for that, Mia!

Michael · 31 May 2024

★★★★★ 5/5

Google

I have been dealing with a lot of Estate Agents in preparation for my family's move back to the U.K. I don't often write reviews, but I have received such excellent service from the team at Romans in Windsor that I wanted to share the feedback for others. Annie and Donna have been really attentive to what I'm looking for in a rental property and proactive in finding suitable properties. They are also very friendly which makes a huge difference when you're on your umpteenth phone call of the day to estate agents! Thank you both.PositiveResponsiveness, Quality, Professionalism

Iman · 25 October 2020

★★★★★ 5/5

Google

Josh was really helpful in the process to get our new home in Windsor.

Antonio · 1 May 2023

★★★★★ 1/5

Google

I'm afraid I wouldn't recommend, had a lot of trouble trying to actually buy a house with them, even after offering the asking price, still declined. Obviously being sold to one of their mates or cash under the counter. Completely takes advantage of first time buyers, if you have the choice, buy with someone else.

Phil · 1 October 2023