Trusted Agent profile
★★★★★
309 reviews across 1 platform
4 Clarence Road, Windsor SL4 5AD
Part of Romans, see every office.
Romans's Windsor office at 4 Clarence Road is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Windsor office, from every platform, shown as written. First names only.
5/5
GoogleSam at Romans Windsor helped me with everything. From marketing my flat to arranging refurbishment. Sam was professional and the customer service provided was excellent.
Dear Jamshid Zack Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been using Romans Windsor for over 5 years now to let my property and I continue to experience an excellent and personal service from the whole Lettings Team and I would highly recommend Sam and the rest of the Team for there local knowledge, honest appraisals and professional approach in managing my property.
Thank you for taking the time to provide a positive review and feedback on the Romans Lettings team Windsor. Your comments are greatly appreciated. Kind regards Brett Goodwin - Regional Lettings Director
5/5
GoogleI received really helpful suggestions and support from all the agents, especially Thomas Prince. He actually found the flat we moved into and was always available for any questions we had and supported us the whole way through the process.
Dear Anna, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Thomas in the Windsor office for responding to my enquiry so quickly and arranging viewings at short-notice. Ultimately decided to pursue another option with another agency due to other factors, but the service he provided was fantastic and couldn't fault him at all. Will certainly look to use Romans in the future
Hi Patrick Thank you for taking the time to write a review. We are pleased you were happy with the service you received and will pass your feedback onto Thomas. We hope we can be of assistance again in the future. Kind Regards Romans
5/5
GoogleOnly recently became a customer of Romans letting department, and have found all the staff there to be friendly and helpful, would particularly like to mention Josh Nadin who I spoke with both, in person and by phone during, the letting application and subsequently on several occasions, always very professional, helpful and efficient. I am comforted to know that if I ask something of him and he says he will call me back, I can rely on him to do so. A great asset to your company !
Dear Chris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent lettings service. Kim Stockley is extremely efficient and gets a job done. Nothing is too much trouble. Definitely recommend.
Dear Martin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIncredibly professional and kept me well informed throughout the whole process, they made sure my sale went smoothly, I couldn't recommend Romans enough! Carl Atkinson was very on the ball and knowledgeable and successfully found me a buyer within 2 weeks of the flat being on the market. Absolute pleasure to deal with!
Thank you for leaving a positive review of Romans Estate Agents. I am pleased to read that Carl & the team found you a buyer for your property quickly. Thank you in advance for recommending Romans in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
5/5
GoogleWe have been looked after by Kim Stockley from Windsor Romans in our rental property and have been so thankful and impressed by her helpfulness, her prompt responses, and her communications. She has made renting our property a smooth process and has always assisted us with any help or repairs needed. Thanks so much for your care and kindness Kim! It’s been so very much appreciated!
Dear Ilona Wilson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team
5/5
GoogleThe services we received were of a high professional standard. The agent Josh Nadin is excellent in etiquette, courtesy and overall professional conduct. Made us very happy clients and helped to rent our first place in the UK. Ramazan
Dear Ramazan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would just like to say thank you to Annie Nicholls of Romans Windsor for all her hard work. Annie guided us through the whole process and was always there to answer our calls/emails; day or night, weekday or weekend. We were impressed from start to finish.
Hi Edward, thank you for taking the time to let us know how we did and to receive your appreciation of the service from Annie at our Romans Windsor branch. We hope you have a great day! Kind regards Customer Care Team
5/5
GoogleWe have had a smooth process with no problems at all. Thomas Prince has been dealing with us and has made this journey of ours a pleasure and would like to highly recommend Romans as well as Thomas to anyone who is looking for a problem free transaction.
Hi Graham Holmes, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleRomans were a pleasure to do business with. My inbound enquiry via Zoopla was responded to within minutes when I received a call from them looking to set up a viewing. I viewed the property the following day, completed all reference checks and moved in 6 days later. Couldn’t have been easier!
Hi Andrew Many thanks for your recent 5 star review of our Windsor branch. We are so pleased to hear that the team could provide you with an excellent service and will be sure to pass your feedback on. Don't hesitate to be in touch if there's anything else we can do to assist. Kind regards Romans
5/5
GoogleVery friendly and professional service. Recommend.
Dear Luis Filipe D. S., Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
3/5
GoogleTenant was found very quickly by the lettings department, however the move manager was very poor. She did not reply to any requests from us, regarding issues we had. We even asked her to acknowledge reading our emails to see if she was reading them. We got no reply back.
Hi Mick, thank you for taking the time to leave your feedback. We’re pleased to hear that the lettings team in Windsor were able to find you a tenant so quickly but regret to hear of the issues you had communicating with your move manager. We understand the importance of providing a great level of service to our customers and recognise that swift and effective communication are such key factors in allowing us to do this. We’re saddened to read of the issues you faced but appreciate all reviews and feedback such as this as they help us make improvements and refine our services; please could I ask you write to me at jgilliland@lrg.co.uk providing the address of the property this is in relation to so we can locate you on our system, this feedback can then be brought to the attention of the Manager for the Move Management Department so they can look into this internally. If you wish to discuss this further please contact us on 01344758596. Kind Regards, Romans
3/5
GoogleWent through them to get a place, it did not work out unfortunately. There was a bit of a slow process on their part on resolving the matter but they did keep their word at the end of the day and dealt with it responsibly. I appreciate that from them.
Hi Yung, thank you for taking the time to let us know about your recent experience with the Romans team at Windsor. It's a shame to hear that the move did not work out for you and that the process to resolve your issues was quite slow but we are pleased that the team had been able to resolve this for you. We wish you all the best moving forward and if there is anything further we can do to help we are always happy to offer assistance; hopefully next time will be able to provide you with the 5* service we aim to deliver. Kind Regards, Romans
3/5
GoogleTenant was found very quickly by the lettings department, however the move manager was very poor. She did not reply to any requests from us, regarding issues we had. We even asked her to acknowledge reading our emails to see if she was reading them. We got no reply back.
Hi Mick, thank you for taking the time to leave your feedback. We’re pleased to hear that the lettings team in Windsor were able to find you a tenant so quickly but regret to hear of the issues you had communicating with your move manager. We understand the importance of providing a great level of service to our customers and recognise that swift and effective communication are such key factors in allowing us to do this. We’re saddened to read of the issues you faced but appreciate all reviews and feedback such as this as they help us make improvements and refine our services; please could I ask you write to me at jgilliland@lrg.co.uk providing the address of the property this is in relation to so we can locate you on our system, this feedback can then be brought to the attention of the Manager for the Move Management Department so they can look into this internally. If you wish to discuss this further please contact us on 01344758596. Kind Regards, Romans
5/5
GoogleThe team at Romans in Windsor has managed my rental property for several years now and the service has been excellent. All the staff I have dealt with have been knowledgeable and helpful. Kim S especially has been great. She deals with all the maintenance issues calmly and professionally, with regular communication and useful advice. Much appreciated - thank you!
Dear Jane Plessner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans Estate Agents Windsor branch deserves 5 star for sure. Being tenants since 4 years ago in a flat managed by them, my wife and I can tell how good they are. They are great people not only at professional level but at personal level too. The property manager Kim Stockley deserves a special mention for the outstanding level of service provided even during a very difficult time like the pandemic one. Always ready to help, available to listen and immediately deal with any (even small) issue, she always shows to care about the Romans' customers. Recently she followed us during the tenancy renewal process, making it smooth and easy. We are sorry to have only 5 stars to assign, because she deserves more of them for sure! Last but not least a mention to Sam Morton. What a professional she is! If you are looking for a place to rent, she has the talent of finding the perfect one for you.
Dear Paolo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThey are very helpful and do their job extremely well
Dear Bilal Kutlubay, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleMy wife and I had the most wonderful experience working with Romans. Carly at Romans, in particular, went out of her way to ensure we found a home suitable for us & made sure the process ran as smoothly as possible. She is professional, extremely efficient and really took care of us.
Dear Tyler Chauncey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience. :) The team were so helpful. Inquired about a flat and explained my budget …
Dear Phillip Damelin We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleOn top of things here, as a tenant if I’ve ever had any issues Kim Stockley and her team have been great at chasing the landlord and organising works etc. quality service
Dear Sam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
Googlemarco from this company was so unheplfull did nothing at all to help sell my home, kept lowering the price from 475 to 450 didnt tell me then lowered to 425.000 didnt tell me no feed back at all kept going behind my back contacting my x wifes solicitor telling them everthing but not me do not use waste of time guy was rued and unheplfull
Dear Paul Corsini, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery happy with Romans. Dealt with Tom who was extremely helpful in assisting us into our property. He was very quick at responding to our needs and was very pleasant. Would recommend.
Dear Jake Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Windsor office has 309 reviews across 1 platform: 309 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Romans is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews, checked 9 October 2026.
Romans, 4 Clarence Road, Windsor SL4 5AD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.