Romans reviews

★★★★★ 5/5

Google

The Gold Standard of Estate Agents, Simply Outstanding Having recently sold and moved home, we cannot praise this team enough. Right from the initial valuation, they came in competitively and well-priced, and their work ethic from that moment on was second to none. They worked tirelessly on our behalf, were incredibly punctual, and showed up exactly on time for every single viewing. Their deep, comprehensive knowledge of the local area and the current market made a massive difference in positioning our property perfectly. What truly sets them apart, however, is their after-sales care. Even after the sale was agreed, they didn't just hand things over and disappear. They kept us completely abreast of the situation, proactively liaised with the solicitors, and helped us manage the chain flawlessly to ensure everything crossed the finish line safely. Special Thanks to Sarah and Beth We want to give a massive, well-deserved shoutout to two absolute superstars in the branch: 1. Sarah (Branch Manager): Sarah is an absolute force of nature. Her decades of experience and unparalleled local knowledge shine through in everything she does. She knows the local market inside out, provides incredibly sharp, honest advice, and steers the ship with absolute confidence. You want Sarah in your corner. 2. Beth: Beth was our main point of contact for the day-to-day and conducted all of our viewings. She was a joy to work with, always keeping us meticulously up to date, arriving with a smile, and presenting our home beautifully to prospective buyers. Her communication was flawless throughout. Selling a home in any market condition can be a rocky road, but this team made it feel seamless. If you want estate agents who are honest, hard-working, brilliant at managing chains, and genuinely know their local patch, we highly recommend Sarah & Beth.

Nilesh · 22 June 2026

★★★★★ 5/5

Google

We bought our first home through Romans and had a great experience with the residential sales team. A shout out to Sarah Hood who was incredibly friendly, approachable and quick to respond throughout the whole process (including communication with our solicitors). She went above and beyond answering questions and made us feel reassured throughout. Her genuine kindness went a long way too - something that is quite hard to find at times! Thank you very much!

Natalia · 22 May 2026

★★★★★ 5/5

Google

I cannot speak highly enough of Sarah Hood, Branch Manager at Romans in Crowthorne. From the very beginning, Sarah has been incredibly supportive and professional. She has been extremely flexible with viewing requests, always doing her best to work around our busy work schedules. Her communication has been excellent throughout - always prompt, clear, and helpful. Most importantly, Sarah has been kind, honest, and transparent during the entire process, which has made what can often be a stressful experience feel smooth and reassuring. From our first interaction, I immediately felt that she was warm, approachable, and highly professional. We’re so grateful for all the help she has given us in finding our dream home. I would highly recommend Sarah Hood and Romans, Crowthorne, to anyone looking to buy or sell a property. Thank you Sarah! x

Emily · 13 March 2026

★★★★★ 5/5

Google

I would just like to say how amazingly supportive and helpful Sarah Hood at Romans in Crowthorne has been in the potential sale of my property. She was super efficient, so friendly and made me feel very at ease in a very stressful time. Cannot recommend highly enough and if I ever need to sell again, I know exactly who to call.

Julie · 22 June 2026

★★★★★ 5/5

Google

I dealt with Sarah initially to view my house and subsequently made a successful offer managed by Sarah. She has been extremely professional and helpful throughout the process. I also dealt with Bethany while Sarah was on holiday and she was also most helpful and supportive. I would no hesitation in recommending this Office based on my personal experience.

Elaine · 22 June 2026

★★★★★ 5/5

Google

I had a fantastic experience selling my property with Romans. The marketing video they produced was great, and their strategy of using social media for extra exposure really paid off. A huge thank you to Sarah and Bethany, who work exceptionally well as a team, they were proactive, constantly calling prospective buyers, and made the whole process seamless. Highly recommended!

Amy · 22 May 2026

★★★★★ 5/5

Google

If you’re looking for a reputable estate agent locally then Sarah Hood and her team are the go-to. Having worked with other estate agents in the local vicinity and been let down, Sarah and her team were a real breath of fresh air. A pleasure working with them. Five star service no faults whatsoever. Thanks again.

Elisard · 22 April 2026

★★★★★ 5/5

Google

In a very difficult market, Romans invested significant effort and managed to find us a buyer. And then helped us through the whole process. Special thanks to Sarah, Catherine and Stephanie: you're a great team.

Adam · 25 July 2026

★★★★★ 5/5

Google

Jack and Hayley have responded well. Recently spoke to Jack who sorted a refund for me from a client that he recommended splitting my water within my house and annexe. Although the company came to my property they forgot to cap my water supply ending with a flooded kitchen. Jack had responded well with me and worked well in getting some refund back to me. Although Jack recommended this company the problems were affected by the company that left a mess but certainly not Romans Lettings Agent fault. Romans didn't have any problems with this company before the problems occurred so possibly a one off experience. Got sorted by Jack by phoning and keeping in contact with myself and water company on a consistent basis. The water company eventually gave a refund Although it was rejected, wr both challenged the water company concerned to get a positive outcome

Paul · 23 May 2025

★★★★★ 5/5

Google

I recently purchased a property through Romans. I can't thank Sarah enough. It was a very efficient service from start to end. A big thank you for all your help and advice.

Teresa · 22 May 2026

★★★★★ 5/5

Google

Bethany was with me from the first viewing, she was very helpful, friendly and approachable. Can't thank you all enough for finding me my perfect location

Jackie · 22 June 2026

★★★★★ 1/5

Google

Health ruined by mould; upped rent £150 at the annual review and when I haggled this down, I was issued a Section 21 no-fault eviction 3 months later. They're genuinely borderline predatory. It took 6 months to fix the flat windows which all had broken handles and did not seal, meaning in winter it was impossible to keep the flat warm. Black mould was present on the check-in report on move-in, and alongside that all the fixtures and fittings were marked as needing repair. I was put through a back and forth for 6 months to have the windows fixed, where they had 5 contractors come out to look at the issue and give a quote. Seemingly they were looking for the cheapest labour going. That was over winter, meaning I was sleeping in a drafty and moudly flat for that time. Once the windows were fitted, they just put sealant over the mould which doesn't solve the issues. Through out the eviction process they purposefully mislead and harassed me to apply pressure for me to leave. Directly contradicting advice given by the local council and citizen's advice. As an ambulatory disabled person, it's unfeasible to pack up and move your life within 3 months. During this period, there were minimum 3 visits to the flat without my prior approval, with less than 24hours notice. Sometimes they would notify me at the end of a working day, so it'd be impossible to get my consent. All for surveyors to appraise the property which has been on the market for over 2 years with no traction. Twice someone opened the door and walked into the flat whilst I was mid-work meeting. Which is just completely dehumanising and disrespectful.

A · 19 September 2024

★★★★★ 5/5

Google

Romans Crowthorne were great. Sarah could not do any more for us. She helped us find a tenant for our rented property and was diligent and committed to finding the right tenant. Thankyou!

Dan · 13 February 2026

★★★★★ 5/5

Google

I listed my property with Sarah, and went live on Wednesday 29th April, Bethany then conducted a handful of viewings and presented me with a full asking price offer by Saturday 2nd May! They gave me a realistic price, discussed the market and helped me understand the process and kept me updated about all viewing. Fantastic service. Thank you

Charlotte · 22 May 2026

★★★★★ 5/5

Google

Serena has been a real help with each stage of the Conveyancing process. She has been prompt to reply to emails, phone calls etc and has found solutions to any problems arising. Thank you. Gill Mcelroy

Gillian · 28 February 2025

★★★★★ 5/5

Google

I recently bought a property through Romans in Crowthorne and I was continually impressed by their level of service and support. For various reasons, I would class us as difficult customers, but the support we received from Dan, Michael and Ben was consistently excellent and professional. From start to finish, and even post-sale, the team were helpful, considerate, and communicative. They were also very diplomatic in handling issues that arose during the purchase of our new home, and I felt we came away with good solutions. I would thoroughly recommend the team at Romans to anyone looking to buy a property in Crowthorne. Thank you to you all for helping us to find and buy our first home!PositiveResponsiveness, Quality, Professionalism

Lawrence · 29 August 2021

★★★★★ 5/5

Google

We are currently in the process of selling our house with Romans, when I called Micheal he was on annual leave however he agreed to come to our house for valuation. We had 2 viewings arranged within 2 days of valuation, resulting 2 offers.We have sold our house even before it was live on Rightmove and other sites. If you are looking for a quick sale or purchase I highly recommend Romas. -Great Customer Service - Excellent local knowledge - Highly Professional - Great database of sellers and buyers - Genuine viewings - Excellent communication - Proactive liaison with all parties involved -End to End care - HonestPositiveResponsiveness, Quality, Professionalism, Value

Dippy · 20 June 2021

★★★★★ 5/5

Google

Great experience with Sarah Hood. Professional, friendly, and always quick to respond. Always kept me updated throughout and made the whole process far less stressful. Highly recommend!

Kiran · 22 June 2026

★★★★★ 5/5

Google

Extremely pleased with the service from Romans. Feedback was honest and informative, and they were very engaged throughout the whole process. They were happy to handle queries, and acted as a great go-between with our buyers. Overall, we can't fault the service we received and would thoroughly recommend them.

Gerald · 17 April 2024

★★★★★ 5/5

Google

Having both sold and bought properties with Romans over the past 20 years or so, it is my pleasure to provide these words of recommendation for the organisation, and equally for the personnel within, as they work towards another successful completion on my latest property. It is clear that Romans pay detailed attention and take careful consideration in working closely with their customers throughout the sale, from initial valuation through to completion. I have yet again been impressed with the work ethic, friendliness, and the ability to work well under pressure of the Romans team, especially Daniel Mason and Will Baggs of the Crowthorne office. They consistently show immense working efficiency, sound market knowledge and skills in whatever aspect of the sale they find themselves immersed. To be supported by such an intelligent, dependable and dedicated team, ready to achieve the goals required makes my life so much easier, especially considering that moving house is stated to be one of the most stressful things in life! Thank you Romans! Looking forward to successful completion in the near future! Pete Sherman.

Pete · 30 July 2017

★★★★★ 5/5

Google

I used Romans for a recent property sale and have to say that they were amazing to work with! I had the pleasure of dealing with the new branch manager, Ashleigh, and she made such a difference in helping get everything sorted throughout this complex sale & (most importantly) kept me sane at the same time. Thank you Ashleigh!PositiveResponsiveness, Quality, Professionalism, Value

Verity · 29 August 2022

★★★★★ 5/5

Google

We recently sold our house through Romans Crowthorne, Ashleigh and the team went above and beyond to ensure that everything was in place and the sale went through as planned. We would definitely use Romans of Crowthorne again and would recommend to anyone when selling/buying in the area. Thank you!!

H · 13 April 2023

★★★★★ 5/5

Google

Ashleigh was super helpful from start to finish. Our sale took longer than expected because our property was not registered at the land registry, however Ashleigh made sure the buyer was informed of the status at all times and as a direct result the transaction concluded smoothly. Many thanks!

Chris · 13 April 2023

★★★★★ 5/5

Google

Currently in the process of buying a property with Romans and Michael has been brilliant! I easily arranged a viewing of the house we're interested in followed by putting in the offer. Michael kept me in the loop of any developments and promptly answered any questions I had via phone or email and continues to do so. Really impressed by the customer service I'm receiving.

Catriona · 19 August 2020