Every review we hold for the Crowthorne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave just exchanged on our property in Crowthorne and without the hard work of Romans at Crowthorne I think we would still be waiting . We had some challenges with getting our solicitor to act on things in a timely manner and the team at …
Duncan · 22 August 2023
Agent replied
Dear Duncan,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleGreat experience buying our home through Romans, great support from Ashleigh and Jack, they stepped up to the plate on multiple occasions to drive through issues with our chain and the other estate agents and going between us and the seller. If we ever sell up again I will be straight round to Romans. Thank you.
Georgina · 15 September 2022
Agent replied
Dear Georgina,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAshleigh and Jack have been amazing agents to deal with throughout our purchase. Nothing is too much trouble and they have both been very professional and on top of things when pushing along the chain to exchange. To be honest in the past …
Lauren · 22 August 2023
Agent replied
Dear Lauren,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleVery helpful, honest, efficient and understanding. Always felt like we were prioritised, even though Romans must have so many buyers to deal with at one time. Ashleigh helped us out at all stages of the move, through all the very difficult …
Amy · 22 August 2023
Agent replied · 29 July 2023
Dear Amy Poynton
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe recently sold our house through Romans in Crowthorne. From first contact, valuation and marketing all the way to accepted offer we found them to be efficient and professional. They clearly have a large database of potential buyers and …
Lionheart · 22 August 2023
Agent replied
Hello
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI cannot express my gratitude enough for the Crowthorne team. They worked tirelessly to promote and sell our property, handholding throughout the sale to completion and made what has previously been a stressful experience, one full of ease and professionalism.
I wouldn't sell through anyone else.PositiveResponsiveness, Quality, Professionalism, Value
Aimee · 20 June 2022
Agent replied · 19 June 2024
Dear Aimee
Thank you for taking the time to review your recent experience with our Romans Estate Agents Crowthorne branch. It's pleasing that we could provide you with a positive experience. We hope we can be of assistance again in the future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAshleigh, Jack and Ben have done a fantastic job of not only selling our property, but providing help and guidance with our own property search.
They were able to give us regular updates and provide thorough feedback from each viewing, and were always friendly, polite and helpful.
Callum · 13 April 2022
Agent replied
Dear Callum,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI asked Romans, Yately, to sell my late sister-in-law's house through Jack Andrews. It was a little difficult for me as I live in Scotland but Jack ensured I always was aware of what was happening. Also, Scottish procedures are much …
Robin · 13 April 2022
Agent replied
Dear Robin Mcdougall,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 1/5
GoogleImagine an agency that doesn't show up for viewings... :( They treat you as a dog.
Yummy · 17 April 2024
Agent replied · 19 June 2024
Dear Yummy Tummy,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe recently sold our property through Romans and have been very happy with the service. Their strategy was sound and worked well for us. They have a vast database of prospective buyers which included local buyers, all surrounding counties …
Vicky · 13 April 2022
Agent replied
Dear Vicky
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI have just sold my house through Romans in Crowthorne and I cannot praise Daniel, Michael and Ben highly enough. All of the team having taken the time to get to know me and my situation which has made it feel like a personal service. I was particularly impressed with their attention to detail and courteous manner. The marketing for the house was great. All of the team visited my home to learn about it before the viewings began. I feel the team showed my house in a positive light, whilst being open and honest about it at the same time. This attitude helps both the buyer and the seller as you reduce any time wasting on both sides. When it came to negotiating the sale, Daniel handled this promptly and professionally. Daniel also assisted me greatly in the purchase of my new home. I have recommended Romans to others already, and I will continue to do so.
Helen · 20 June 2020
★★★★★ 5/5
GoogleThe overall experience with Romans was excellent. Initially we were apprehensive about engaging with Roman's. A number of years ago our neighbors sold their house through Romans and they often complained about the lack of communication and …
Thought · 13 April 2022
Agent replied
Thank you for taking the time to provide a review of our services and for your kind comments which I know James and the team will really appreciate. … More
★★★★★ 5/5
GoogleI have just sold my house through Romans in Crowthorne and I cannot praise Daniel, Michael and Ben highly enough. All of the team having taken the time to get to know me and my situation which has made it feel like a personal service. I was particularly impressed with their attention to detail and courteous manner. The marketing for the house was great. All of the team visited my home to learn about it before the viewings began. I feel the team showed my house in a positive light, whilst being open and honest about it at the same time. This attitude helps both the buyer and the seller as you reduce any time wasting on both sides. When it came to negotiating the sale, Daniel handled this promptly and professionally. Daniel also assisted me greatly in the purchase of my new home. I have recommended Romans to others already, and I will continue to do so.
Helen · 26 November 2019
★★★★★ 5/5
GoogleI can't speak highly enough of Isabella York (Property Manager). Izzy has a cheerful personality and who always keeps her promise. No problem is never too much for her. A huge asset to the Romans Group!
Darren · 13 April 2022
Agent replied · 19 June 2024
Dear Darren Hamer,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleFrom the outset Michael handled our sale in an incredibly professional manner. He was very responsive and always went the extra mile to address any issues or concerns that arose during the process as quickly as possible.PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 29 August 2021
Agent replied
Dear Charlotte Johnson,
Thank you for the great review of our Romans Estate Agents Crowthorne team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWhat can I say about the team at the Crowthorne branch. Well I will tell you; absolutely amazingly, hard working, prepared, and went the extra mile to get the sale done asap. They were so good I would recommend them to anybody. When our house is put up for sale whenever that may be it will be through Romans.
Guys thank you so much on behalf of my parents and the family as a whole.
Nigel · 9 October 2019
★★★★★ 5/5
GoogleVery positive experience dealing with Romans for sale and purchase. Nothing was too much trouble. We particularly appreciated the responsiveness and professionalism of the sales team - Daniel and Michael. We would certainly recommend.PositiveResponsiveness, Professionalism
G · 20 June 2021
Agent replied · 19 June 2024
Hi G Williams!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleA great team, selling your house and buying a new one is rated as one of the most stressful things that one can do. With these guys; Mat, Daniel and Will we found the experience painless (even enjoyable).
Outstanding guys!
Kim · 30 July 2016
Agent replied
Congratulations on your recent property transaction and thank you for taking the time to leave a review. I am pleased to read that you were happy with the service you received during your house sale.
Daniel Collis, Senior Manager, Residential Sales - 01344 205 141
★★★★★ 5/5
GoogleVery Positive,Kept me informed,lovely manner,lovely people,We both felt safe,and that we could trust them.many thanks Roman's. A.A.
Ann · 3 December 2019
★★★★★ 5/5
GoogleThe overall experience with Romans was excellent. Initially we were apprehensive about engaging with Roman's. A number of years ago our neighbors sold their house through Romans and they often complained about the lack of communication and …
Thought · 15 January 2014
Agent replied
Thank you for taking the time to provide a review of our services and for your kind comments which I know James and the team will really appreciate.
I am pleased that we were able to be of service and hope that we may be of service to you again in the future.
Kind regards,
Antony Gibson -
Director, Residential Sales
★★★★★ 5/5
GoogleDaniel and Lyndsey of Romans Crowthorne supported the sale of my house very effectively particularly during these difficult times. Always available and responsive. Excellent support.
PeterPositiveResponsiveness, Professionalism
Alexander · 20 June 2021
Agent replied · 19 June 2024
Hi Alexander Key,
Thank you for the great review of our Romans Estate Agents Crowthorne team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe highly recommend Romans at Crowthorne. We were looked after by Will Baggs who is one of the best estate agents we have dealt with. He was thorough, helpful, trustworthy and very knowledgeable.
Emily · 29 July 2019
Agent replied
Thank you for your recent positive feedback for our team at Romans Crowthorne and in particular Will Baggs. We wish you all the best in your new home and look forward to helping you again in the future. Daniel Collis, Senior Manager, Residential Sales - 01344 205 141
★★★★★ 5/5
GoogleExcellent service from Dan and the team, would highly recommend.
Anthony · 26 December 2019
★★★★★ 5/5
GoogleThe Romans Crowthorne team made it so easy for us to buy our first house. Dan, Charlotte and the rest of the team were friendly, understanding and always available if we had any questions throughout the whole process. Can't recommend them highly enough. An example to all the Romans teams out there. Many thanks all.
Jack · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.