Every review we hold for the Farnham office, from every platform, shown as written. First names only.
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5/5
GoogleAlthough we are yet to purchase a home todate we have been so delighted with the service we have recieved from Romans in Farnham . Having been let down by other agents we came to Romans slightly deflated but they have gone over and above to provide the service they promise. Sam Durnell has been profesional, listened to our requirements , never tried to oversell but above a really good agent. Thank you Sam we are sure you will fly high in your career
Melanie Β· 13 August 2025
Agent replied Β· 13 April 2026
Dear Melanie Whytehead
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleGreat customer service and follow through the whole process. Nothing is too much effort for them - thanks Jack. And Kelsee give the solicitors on their toes and provides constant updates
Thank you
Di Β· 22 July 2026
Agent replied Β· 22 August 2026
Dear Di Wyeth
We greatly appreciate your 5-star review and the time you took to share your experience with Kelsee and Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleThe Romans Sales Team in Farnham are exemplary, not just in terms of support but also as a business with values. Matt who led the team who sold our home - with Sam and Jack - did absolutely everything they promised to do throughout the entire journey that was the sale of our home. They were never pushy with us and listened to what we needed and wanted at every stage. Me, my wife and our kids have now successfully moved to a beautiful new home as a result of their hard work, diligence, patience, resilience and honesty, and we could not be happier. It was by far the best experience working with Matt, Sam and Jack with the best possible result for us as a family. They are an exemplary Estate Agents and should be lauded for their values, approach and results.
Gavin Β· 22 June 2026
Agent replied Β· 22 August 2026
Dear Gavin Jones
We greatly appreciate your 5-star review and the time you took to share your experience with Matt, Sam and Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleHuge thank you to Matt and Jack at Romans in Farnham. The service we have received from them has been 5*. Nothing was ever an issue and they answered every question we had! Thank you for all your help and advice, we really appreciate everything! Definitely recommend them to others and would be happy to use them again in the future! Thank you π
Aimee Β· 31 July 2025
Agent replied Β· 13 April 2026
Dear Aimee Hammond
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleMatt has been excellent throughout our experience working with Romans. He understood what we were looking for and identified appropriate properties to show us. Once we viewed the property that we wanted to purchase he was informative and guided us through the process. His communication has been excellent.
Adam Β· 15 August 2026
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5/5
GoogleIβm a landlord in farnborough and represented by Romans estate agents. My recent experience with the management team, namely Ms Kaitlyn Young was pleasant, professional satisfactory. Thank you.
Baldev Β· 13 November 2025
Agent replied Β· 13 April 2026
Dear Baldev Sagoo
We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleMatt, Jack and Sam was absolutely fantastic to deal with when selling my house. They was proactive and constantly updating me. I purchased my house off them and sold it using them. Will be back. Thanks again team. Highly recommend
William Β· 13 July 2025
Agent replied Β· 13 April 2026
Dear William Humphrey, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sam, Matt and Jack. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleBrilliant experience from all the team at Romans for our house sale. Tom, Luke, and Jack kept us fully informed and updated at all times and were a real pleasure to deal with. Nothing was ever too much trouble and they were always available on the phone. We almost went with another company but are so glad that Tom won us over with his enthusiasm and energy. And to top it all off, a wonderful over-asking price sale! Canβt recommend enough.
Ben Β· 18 April 2023
Agent replied Β· 30 July 2023
Dear Ben
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI went with Romans through a referral after having 5 months of no luck with another estate agent. Romans found a buyer in a record breaking time of 2 days securing an asking price offer!
The excellent service didn't stop there as they were always keeping me up to date on progress, pushing solicitors and facilitating communication between all parties was fantastic.
A massive shout out to Hannah, Luke, Jack and Thomas who made a painfully slow sale a whole lot easier.
I would 100% recommend this branch. There is always someone to take your call, give you an update and push the other party which is very important when trying to get the sale over the line. Thanks again Farnham team!
Lisa Β· 18 April 2023
Agent replied Β· 30 July 2023
Dear Lisa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSam from Romans was delightful and very friendly throughout the process. As a first-time buyer, it was really reassuring to feel at ease, and he always went the extra mile to help me with any queries and explain things clearly. Thanks as well to the rest of the team at the Farnham branch. (Yippee !!! Iβm now a homeowner!!)
AmΓ©lie Β· 13 January 2026
Agent replied Β· 13 April 2026
Dear AmΓ©lie
We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent. An active sales team and good communication on progress with marketing. The price actually achieved was higher than another agent had suggested asking, and all for a competitive fee. Once the sale had been agreed in principle, it was a great help to have a dedicated βmove managerβ to chase up progress with conveyancing, not just with our own sale, but throughout the chain. Strongly recommended.
Richard Β· 13 July 2025
Agent replied Β· 13 April 2026
Dear Richard Kinchen
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleSam Dunmall was great at showing us around the property, very energetic, well informed and patient with all our questions.
Haydn Β· 13 June 2025
Agent replied Β· 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleWe have just exchanged contracts on our property in Farnham which we sold through Romans Estate Agents. It's not just the service that they offer that was so impressive but the team they have in Farnham, everyone that I dealt with were friendly, professional and would do anything and everything to help us with the sale.
Special thanks to: James Cramp, Richard Pull, Joanne Fox, Jack Farnon and especially Bruce Simon who put up with all of my questions, moaning and in the end saw us over the line.
It's the first property I've sold, I've always been told it's the most stressful thing you can do but thanks to the team at Romans in Farnham it was a straight forward and (relatively) stress free experience.
Thanks again!
R0beh Β· 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Romans of Farnham. I will pass your feedback onto James Cramp and his sales team. Thank you for putting your faith in Romans of Farnham to sell your home. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleVery friendly, knowledgeable and helpful. Thanks Matt and Sam.
Jason Β· 13 July 2025
Agent replied Β· 13 April 2026
Dear Jason Lin, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleWe have just exchanged contracts on our property in Farnham which we sold through Romans Estate Agents. It's not just the service that they offer that was so impressive but the team they have in Farnham, everyone that I dealt with were friendly, professional and would do anything and everything to help us with the sale.
Special thanks to: James Cramp, Richard Pull, Joanne Fox, Jack Farnon and especially Bruce Simon who put up with all of my questions, moaning and in the end saw us over the line.
It's the first property I've sold, I've always been told it's the most stressful thing you can do but thanks to the team at Romans in Farnham it was a straight forward and (relatively) stress free experience.
Thanks again!
Rob Β· 31 July 2016
Agent replied Β· 30 July 2023
Thank you for your kind words and feedback relating to your dealings with Romans of Farnham. I will pass your feedback onto James Cramp and his sales team. Thank you for putting your faith in Romans of Farnham to sell your home. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleReally happy with the service from Romans. Matt and Sam have been excellent, always keeping us in the loop with regular updates and doing their best to group viewings together, which made things much less disruptive for us. Theyβve been professional, reliable, and easy to deal with throughout. Would definitely recommend.
Harry Β· 13 August 2025
Agent replied Β· 13 April 2026
Hi, Harry Childs! Thanks for the great review!
All the best, Customer Relations Team
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5/5
GoogleAfter the disappointment of the first sale falling through, Jack worked tirelessly to secure another buyer and was exceptionally conscientious in nursing the sale through to a satisfactory completion.
Well done.
Andrew Β· 13 January 2026
Agent replied Β· 13 April 2026
Dear Andrew Robertson
We greatly appreciate your 5-star review and the time you took to share your experience with Jack . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleI can not thank Romans Farnham enough for the whole process of selling our home. It has been very stressful but Tom, Luke and Catherine have been amazing. Luke was so dedicated to helping us find a buyer and I am pleased he sold our house. β¦
Karen Β· 13 April 2023
Agent replied Β· 30 July 2023
Dear Karen,
Customer care is important to us so we really appreciate you taking the time to β¦ More
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5/5
GoogleProfessional, pragmatic and focused team. Great experience getting a valuation. I recommend them.
Hugh Β· 22 May 2026
Agent replied Β· 22 August 2026
Dear Hugh
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleWe are thrilled to have completed on the purchase of our first home. Joanne, and all other members of the team at Romans in Farnham were brilliant every step of the way! Easily contactable, quick to respond and always offering friendly and efficient customer service. We would highly recommend this company to anyone looking to buy or sell a property - you will be in good hands!
Melanie Β· 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Joanne Fox and the Romans of Farnham sales team who always pride themselves on offering a first class service to all buyers and sellers they deal with. I will pass your feedback onto the sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleAll of the team at Romans Farnham were wonderful. Jack was on hand at all times to answer questions, find out information and even pulled it out of the bag for us with a tricky sticking point in the ever stuffy English conveyancing process! β¦
Ayesha Β· 13 April 2023
Agent replied Β· 30 July 2023
Dear Ayesha,
Customer care is important to us so we really appreciate you taking the time to β¦ More
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5/5
GoogleWe are thrilled to have completed on the purchase of our first home. Joanne, and all other members of the team at Romans in Farnham were brilliant every step of the way! Easily contactable, quick to respond and always offering friendly and efficient customer service. We would highly recommend this company to anyone looking to buy or sell a property - you will be in good hands!
Melanie Β· 11 January 2017
Agent replied Β· 9 January 2025
Thank you for your kind words and feedback relating to your dealings with Joanne Fox and the Romans of Farnham sales team who always pride themselves on offering a first class service to all buyers and sellers they deal with. I will pass your feedback onto the sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleWe recently bought a house through Romans Farnham, Jack was very professional and prompt in his responses and he handled the process very diligently. Highly Recommended.
Wisei Β· 17 April 2024
Agent replied Β· 24 March 2024
Dear Wisei Accountants
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have had a particularly long wait to buy my dream house. Itβs been a difficult path and we are still not there yet but I wanted to leave this review anyway because Luke has been amazing. For the last 11 months he has called me weekly with β¦
Claire Β· 13 April 2022
Agent replied Β· 30 July 2023
Dear Claire,
Customer care is important to us so we really appreciate you taking the time to β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.