Every review we hold for the Farnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't fault Romans Estate Agents, Farnham on their service, which has been excellent. They have been efficient and professional.
The staff are always accessible taking care my concers and needs have been responded to, making the sale of my property go through as smoothly as possible.
Cynthia · 29 July 2019
Agent replied
Thank you for kind words and feedback regarding the sale of your home through the Romans Farnham office. James Cramp and his team pride themselves on offering a first class service to all buyers and sellers they deal with. Best wishes Louis d'Espagnac, Sales Director.
★★★★★ 5/5
GoogleRomans Farnham did exactly everything they said when we signed up with them to sell our property. Their levels of customer service exceeded those of the other Farnham Estate Agents that we had worked with in the past to secure a successful sale.
Gez · 29 July 2019
Agent replied
Thank you for your feedback and kind words. I am delighted to hear the team have been successful in exceeding your expectations and you have experienced a high level of customer service since instructing Romans to sell your property. Good luck and best wishes in your new home. James Cramp Senior Manager, Residential Sales
★★★★★ 5/5
GoogleDelighted with excellent service we received from Romans in Farnham. Sold our house in eleven days so pleased. The team there are courteous, efficient and very professional, keeping us informed regularly. We cannot recommend them enough, and would definitely use their services again.
Sue · 29 July 2019
Agent replied
Thank you for your kind words and delighted to hear the Romans of Farnham office met your expectations. We look forward helping any of your friends or family who plan to move in the future. Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleA good friend recommended Romans and they have certainly lived up to that recommendation and been outstanding.
From the initial visits, photography and marketing the house details through to …
David · 13 April 2022
Agent replied · 21 June 2024
Dear David Riley,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleExcellent professional service.
Charlotte our sales negotiator was helpful and professional throughout all the proceedings.
She gave us feedback on a regular basis.
I would recommend Romans to anyone considering selling their home.
Thank you to the Farnham team. Great Work!
Edwin · 29 July 2019
Agent replied
Thank you for your review and kind words regarding Romans estate agents in Farnham. I know Jonathan and the team strive to deliver a first class service and are always willing to go above the call of duty. Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 5/5
GoogleThe representative that I dealt with, Jack Farnnon was very helpful, and was prompt in responding to queries raised on the property we viewed.
Ian · 29 July 2019
★★★★★ 5/5
GoogleVery pleasant to deal with, and made an extra effort to understand our needs. We were at a dead end in our search but thanks to Romans ended up purchasing a property that we would probably not have considered.
Nik · 29 July 2019
Agent replied
Thank you for your kind feedback. I am delighted the team have been able to find you your ideal property when you were at a dead end with your search. Jonathan and the team at Romans of Farnham pride themselves on understanding their clients’ needs and they are always happy to go the extra mile to get them moved and achieve their clients’ goals. I hope you will be very happy in your new home. Thank you once again, James Cramp, Senior Manager.
★★★★★ 5/5
GoogleVery pleasant to deal with, and made an extra effort to understand our needs. We were at a dead end in our search but thanks to Romans ended up purchasing a property that we would probably not have considered.
Nik · 30 June 2018
Agent replied
Thank you for your kind feedback. I am delighted the team have been able to find you your ideal property when you were at a dead end with your search. Jonathan and the team at Romans of Farnham pride themselves on understanding their clients’ needs and they are always happy to go the extra mile to get them moved and achieve their clients’ goals. I hope you will be very happy in your new home. Thank you once again, James Cramp, Senior Manager.
★★★★★ 5/5
GoogleHappy with the service provided by Romans. They kept me up to date with potential viewings at my property, but were happy for me to rearrange when it wasn't convenient for me.
Declan · 29 July 2019
Agent replied
Thank you for your feedback, I am delighted that you have been happy with the service provided by Romans estate agents in Farnham and that the team were flexible with viewings to suit your plans. Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 5/5
GoogleVery proactive and professional. Currently working with Duncan on finding a suitable house for us. He’s very knowledgeable and easy to talk to. Based on my experience, I would definitely recommend Romans.
Sarah · 29 July 2019
Agent replied
Thank you for your feedback, I am glad to hear you found the team at the Romans Farnham office proactive and professional. Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 5/5
GoogleFantastic service from all involved in our house sale. Made it very easy and stress free. Will definitely be using the Romans Farnham branch for house sales in the future.
Tom · 29 July 2019
Agent replied
Delighted to hear the Romans Farnham team met your expectations with the recent sale of your home. We look forward to helping you again in the future and thank you for giving Romans the opportunity to sell your home for you. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleVery professional & helpful to us. Would recommend Farnham office!!
Barbara · 26 October 2019
★★★★★ 5/5
GoogleVery professional & helpful to us. Would recommend Farnham office!!
Bar · 31 July 2019
★★★★★ 5/5
GoogleExcellent service, nothing was too much trouble and I was kept constantly updated with the sale of my house. Wouldn't hesitate to come back again.
Sam · 29 July 2019
Agent replied
Thank you for your review, I am delighted to hear that you received an excellent service from Jon and the team and that you would be happy to use our services again in the future. Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 2/5
GoogleVery bad property managers here, slow to respond to tenants and landlords alike. Very disorganised, and frustrating to get the jobs you need done.
Liam · 23 August 2019
Agent replied
Hi Liam, thank you for taking the time to let us know about your experience with us and our team in Farnham. It’s a shame to read your comments about our property management team and to hear you feel we have been slow responding to issues, we try to provide the highest level of assistance to our customers by being contactable and responding as quickly as possible but can only apologise if we haven’t been able to do this in your experience. We’d like to have a better understanding of your issues so we can see where things went wrong and find out if there is any way we can turn your experience with us into a more positive one, if you’d be happy to discuss this then please contact us on 01344758596. Kind Regards, Romans
★★★★★ 5/5
GoogleA very nice bunch of people. Helpful and informed and not afraid to answer the phone. Top marks.
Barney · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Romans of Farnham. I've passed your feedback onto the sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleThe team at the Farnham office have provided an excellent service.
Florence · 29 July 2019
Agent replied
Thank you for your review, I am pleased to hear you have experienced an excellent service from the team at Romans in Farnham. Kind regards, James Cramp, Senior Manager
★★★★★ 5/5
GoogleDealt with our purchase very efficiency - friendly and helpful
Emily · 29 July 2019
Agent replied
Thank you for your kind words and positive feedback. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleGood communication throughout our sale. Very Happy
Tim · 29 July 2019
Agent replied
Delighted to hear that you were happy with the service from the team in Farnham and you found that communication was good throughout the process. Thank you for your review, Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 5/5
GoogleRating only, no written review.
Fern · 8 August 2026
Agent replied · 22 August 2026
Dear Fern Shiels, Thank you for taking the time to review your recent experience with our Romans Estate Agents Farnham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleReally helpful bought from them no problems
Dan · 31 July 2017
Agent replied
Glad to hear your purchase through Romans of Farnham was problem free. We hope you are enjoying your new home. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleVery professional and thorough staff
Adrian · 16 August 2018
Agent replied
Thank you for taking the time to leave a review on your recent experience when dealing with the Romans estate agents in Farnham, I am pleased that you found the staff professional and thorough. Kind regards, James Cramp, Senior Manager, Residential Sales.
★★★★★ 5/5
GoogleVery professional and thorough staff
Paul · 31 July 2018
Agent replied · 30 July 2023
Thank you for taking the time to leave a review on your recent experience when dealing with the Romans estate agents in Farnham, I am pleased that you found the staff professional and thorough. Kind regards, James Cramp, Senior Manager, Residential Sales.
★★★★★ 5/5
GoogleWe were kept up to date every step of the way. The only honest estate agents I have ever dealt with. We were never made to feel a nuisance or treated in a patronising manner.
Deborah · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.