Every review we hold for the Farnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTom and Luke were both incredibly helpful when we found and offered on a property through Romans Farnham. We experienced a few hiccups along the way but we're now looking forward to moving into our new home in a fortnight. We'll certainly look to use Romans when we come to sell the house.
Keith · 13 April 2021
Agent replied · 21 June 2024
Dear Keith P,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Farnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe recently bought a house through Romans Farnham, Jack was very professional and prompt in his responses and he handled the process very diligently. Highly Recommended.
Wisei · 15 October 2023
Agent replied · 29 October 2023
Dear Wisei Accountants
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience with Romans for my flat purchase. Communicative and responsive to questions and requests for viewings, made the whole process straightforward
Tom · 22 July 2026
★★★★★ 5/5
GoogleTim, Daisy and Luke were all extremely helpful and proactive when it came to selling our house in Farnham. They were quick to respond, always friendly and professional, and worked hard to ensure that the sale went smoothly. I would definitely use them again.
Richard · 13 April 2021
Agent replied
Hi Richard. Thank you for taking the time to let us know how our team were able to provide great service in the sale of your property through Romans in Farnham. Your feedback is appreciated.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleVery friendly and helpful agent in Farnham. The chap who valued the house and the sales person ‘Luke’ were both fantastic! Luke was especially enthusiastic which made the whole experience a great pleasure. Would highly recommend Romans.
Lauren · 13 April 2022
Agent replied · 21 June 2024
Dear Lauren Johnson,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Farnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleGreat team at Romans, they have been professional and courteous all the way through the sales course. Jack has kept in in touch with us throughout the whole process. I would definitely recommend them
Andy · 8 May 2025
Agent replied · 3 June 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe are absolutely delighted with the service that we've received from Romans. Right from the valuation appointment, Daisy just seemed to really recognise all of the great points about our property. Luke and Amelia were professional, kept us well informed, and within 10 days we had several offers and a sale agreed! Can't thank them enough for their hard work and would recommend them anyone. Thanks so much to Daisy and all of the Farnham team.
Alison · 22 September 2019
★★★★★ 5/5
GoogleJoanne was brilliant in our search for a property and also introduced us to Julie, who sorted out our mortgage. Our move would not been possible if it wasn't for these wonderful ladies. Thank you so much Emily and Marc
Emily · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Joanne Fox and Julie Wade of Romans in Farnham. I will pass your feedback onto Joanne and Julie. We look forward to helping you in the future and thank you for buying through Romans of Farnham. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleExcellent service and delivered on every level. I dealt with James who was very efficient, friendly and achieved a sale price I was really happy with in super quick time. I wouldn't hesitate to recommend him and the whole team.
Emma · 29 July 2019
Agent replied
Thank you for your kind words and feedback regarding your dealings with James Cramp and the Romans Farnham team. Thank you for putting your faith in Romans to sell you home. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleI recently sold our house in Farnham and the Romans team were excellent. There photographs and there regular communication on viewers and there feedback helped us greatly in a successful fast sale. Thank you to Simon and his excellent team.
Stephen · 29 July 2019
Agent replied
Thank you for your kind words and feedback. I am delighted that you found the team and the service excellent which was instrumental to a swift successful sale. Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 5/5
GoogleI recently purchased a property through Tom Bowman and his team and found that they were professional, friendly and top quality. No negatives. The entire experience was positive!
M · 13 April 2022
Agent replied · 21 June 2024
Dear M Travers,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Farnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe asked Romans to act on our behalf earlier this year and we couldn't have chosen a better agent.
Much of our initial search was down to an experience we had with a member of their sales team several years ago when we were looking to buy our first home. He was head and shoulders above the the other representatives from alternative companies.
Unfortunately when we came to sell our home he no longer worked in the Farnham branch but we needn't have worried as clearly either, he had left a legacy, or the company ethos was such that the good service remained!
I would like to make special note of Daisy and Luke who looked after us during most of the process and they were both professional courteous and as far from your "stereotypical estate agent" as one can be.
Honestly, as a salesman myself there is a running joke that estate agents and windows salesmen give the rest of us a bad rep, but seriously, Romans were incredible!
I have no hesitation in saying that they will be the first people I speak to if and when we decide to move again!PositiveResponsiveness, Quality, Professionalism
Tris · 22 June 2021
Agent replied · 21 June 2024
Hi Tris Hurley,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Farnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJack Bowdon ,and the team at Romans worked very hard for me to get the result I wanted . Thankyou guys .
Yours sincerely,
Carol
Carol · 27 April 2025
Agent replied · 3 June 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLuke was professional and very helpful/supportive throughout the selling process. I would definitely recommend using Romans.
Nishant · 18 April 2023
Agent replied · 30 July 2023
Dear Nishant
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleJoanne was brilliant in our search for a property and also introduced us to Julie, who sorted out our mortgage. Our move would not been possible if it wasn't for these wonderful ladies. Thank you so much Emily and Marc
Emily · 26 March 2017
Agent replied · 24 March 2024
Thank you for your kind words and feedback relating to your dealings with Joanne Fox and Julie Wade of Romans in Farnham. I will pass your feedback onto Joanne and Julie. We look forward to helping you in the future and thank you for buying through Romans of Farnham. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleJulie went above and beyond for us. From the first meeting we never felt any pressure only reassurance. She made sure we were informered of every step no matter how small which really put our mind at ease. Even with the steps that were out of her control Julie would always keep intouch to check all was going smoothly. Thanks again Julie you truly made our first buying exsperiance less stressful
Jay · 31 July 2017
★★★★★ 5/5
GoogleI've recently bought my first buy to let which Romans sold me. This was not the first time I've dealt with Romans, I had the pleasure of dealing with them when I bought my residential property. Firstly this was not an easy sale, we encountered so many complications on the lenders side. You would think that after the sale the agents would wash their hands of you, not these guys. Paula and Simon stuck it out with me for 8 solid months, calling each other constantly, helping me chase brokers, lenders and solicitors and keeping the seller "calm". Yup it was gruesome but we had some laughs too which helped ease the frustration. Honestly, I think I would have lost the sale if it wasn't for them, their customer service was outstanding and I will definitely be coming back for more, this sale hasn't scared me off :)
Charlie · 29 July 2019
Agent replied
Thank you for taking the time to give us your feedback and for your kind words. I know Simon, Paula and the team at the Farnham office strive to deliver a high level of customer service and exceed customers’ expectations. We look forward to being able to assist you again in the future with your next property related matter. Thank you once again, James Cramp, Senior Manager.
★★★★★ 5/5
GoogleI must sing the praises of James Duddridge at Romans Farnham. He showed us a property we were interested in a number of times and although we didn't choose to pursue that particular property he was extremely professional, courteous and knowledgeable. Often an agent has little knowledge of the property or the road. James had all the knowledge too hand, brochures at the ready, he had properly acquainted himself with the property he was showing in order to show it as its best. Something as simple as switching lights on on a dark day, opening internal doors so you can see views etc. We have seen a lot of properties in Farnham and I cannot say the same for a lot of other agents! Well done James. Very professional.
Anne · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with James Duddridge at Romans of Farnham. I've will passed your feedback onto James and the rest of the sales team at the Farnham office. Please don't hesitate to recommend our services to any friends or family looking to buy or sell in Farnham. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleWe feel very satisfied with the service we were given from the Romans Farnham office. James Duddridge knocked on our when we were on the market with another local agent for over a year, he explained that Romans had a buyer looking for a property like ours, they would like the opportunity to bring them round and sell our property...He Did!
We found the staff of Romans Farnham Office to be very professional and always happy to help at any opportunity thorough out the process.
One the sale was made, we were given great support from Paula, who co-ordinated the legal; requirements and acted as the go-between with the various parties involved.
Margaret · 29 July 2019
Agent replied
Thank you for giving James Duddridge and the team at Farnham the opportunity to sell your property. I am delighted to hear they met your expectations and promises made and your dealings with the whole team have been very professional. I hope you will be happy in your new home. Best wishes James Cramp, Senior Sales Manager, Residential Sales.
★★★★★ 5/5
GoogleNormally when you deal with people in "Estate Agents" you have to keep your guard up as they have a bit of reputation, this is not the case with James, from the moment he picked the phone up he was concise, professional and very well versed in his profession. Everything we asked of him was completed with ease, if he didn't know the answer he he picked up the phone and found it out. All of the lead times stated were true and some even surpassed what he had predicted. In short if you are looking for someone who manages their clients and business with complete professionalism then James fits the bill. I would recommend him to anyone buying or selling a property in an ever changing market and I would describe him as a very approachable person. Keep up the good work and thanks for all the help.
Johnny · 29 July 2019
Agent replied
Thank you for your positive feedback and review regarding James at our Farnham office. I am delighted to hear that you have found our service very professional from start to finish and you would be happy to recommend.
Kind regards,
James Cramp
Senior Manager, Residential Sales
★★★★★ 5/5
GoogleWe would highly recommend Romans of Farnham. Charlotte Banbury who supported us through the process was very professional and responsive. She demonstrated a thorough knowledge of the property and was extremely quick in liaising with the owners and returning critical information without delay. Her enthusiasm and service levels are a credit to her company. They were prepared to go the extra mile, shown also by Jonathan waiting for over an hour with us for a late builder to turn up - on on the weekend.
Richard · 29 July 2019
Agent replied
Thank you for your review and kind words regarding Charlotte and Jonathan at Romans estate agents Farnham. I know Jonathan and the team work hard to ensure they deliver an exceptional customer service. Kind regards, James Cramp, Senior Manager.
★★★★★ 5/5
GoogleWe have used 3 estate agents in our local area to assist us in selling our property and Romans have been the best by far, both Luke and Charlotte have been wonderful throughout, they've been dedicated, worked exceptionally hard and most importantly have kept us well informed throughout the whole process, their communication especially has been fantastic. I would highly recommend them to anyone looking to buy or sell within the local area.
Mary · 29 July 2019
Agent replied
Hi Mary Thank you very much for taking the time to let us know how we did. We're really happy to hear the team were helpful and kept you well informed during the process. We will ensure your comments are passed onto Luke and Charlotte. Kind Regards, Romans
★★★★★ 5/5
GoogleA really pleasant experience from the team at Romans Farnham. Kudos to Jack for his persistence in securing our business, Luke for his continued support and Tom for the upmost professionalism throughout the process! Great job chaps!
Greg · 18 April 2023
Agent replied · 30 July 2023
Dear Greg
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have just sold my property in Farnham via Romans. They also did the negotiations for my new property in Devon. I have had a wonderful time, it has been stress free because the project manager has been on the case all the time, all I had to do was provide a clean and well presented house We did just one open day and luckily my property sold that day, it was fantastic. The project manager then started on the house I wanted to buy and within two days it was all done and dusted - they would even have helped me find a new home if I had not spotted one already. The whole process was pain free and really easy. Thanks guys. I would do it with you again happily and would certainly recommend the Romans way of doing things.
RAH · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.