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Romans reviews

4.3

★★★★★ Great

500 reviews across 1 platform

23 Market Place, Wokingham RG40 1AP

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Romans's Wokingham office at 23 Market Place is rated 4.3 out of 5 across 500 reviews on 1 platform, including 500 Google reviews rated 4.3. Checked 9 October 2026.

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4.3 / 5

500

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience during our recent property viewing, thanks to Abbie. She was friendly, professional, and very knowledgeable about the property, answering all of our questions clearly and honestly. Abbie made us feel comfortable throughout the viewing and gave us plenty of time to explore the space without feeling rushed. Her approachable manner and attention to detail really stood out, and she provided helpful insights about the area and the letting process. Overall, Abbie made the experience smooth and enjoyable, and we truly appreciate her support. We would highly recommend her to anyone looking for a helpful and reliable letting agent.

Prathima · 25 March 2026

Agent replied · 22 April 2026

Dear Prathima Shenoy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Abbie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Anne-Marie at Romans Wokingham has been incredible at supporting us during our tenancy. She consistently goes above and beyond what is required and was particularly helpful when we had an issue with noise from neighbours. Cannot thank her enough and feel very grateful for her continued support and service

Alexandra · 22 July 2026

Agent replied · 22 August 2026

Dear Alexandra Creek We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

We just moved to our new rented flat in crowthrone with romans . And we had such a great experience with ,Tyriq and team they really helped us a lot in all the process to rented this flat from start to finish so we would like to say a big thanks to them. Sachin and jyoti 😊 …

SACHIN · 8 April 2026

Agent replied · 22 April 2026

Dear Sachin Rakta We greatly appreciate your 5-star review and the time you took to share your experience with Tyriq. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Abbie was super helpful in showing us around properties in the Woosehill area; insightful, knowledgeable and friendly. Really put us at ease looking around and helping answer all questions we had.

Stuart · 1 August 2026

Agent replied · 22 August 2026

Dear Stuart Beard We greatly appreciate your 5-star review and the time you took to share your experience with Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

I have been with Romans estate agents since January of 2023. It has been rocky in the beginning especially how the tenant intake, and check out happens. In the last year things have taken a big change for the better. I now have Anne Marie Osbourne who has been a dream to work with she is kind, thoughtful, and always helpful. She also doesn’t glaze over things when they go wrong. She accepts responsibility and aims to make it better. She also pays attention to details in the character of prospective tenants not just what they are saying. She pays attention to my schedule and ensures she calls me to get a quick answer to a question. She has made the process much easy and I’m so happy to have her working with my property. I would go to Romans to help find you a home to rent or buy.

Cherica · 25 July 2026

Agent replied · 22 August 2026

Thank you for your thoughtful review, Cherica. We're glad to hear that your experience has improved significantly, especially with Anne Marie's support and attention to detail. We strive to provide reliable and customer-centric service, and your feedback helps us continue to enhance our processes.

5/5

Google

We’ve recently started renting a property through this agency and worked with Jonathan Randall during the process. He was friendly, helpful, and responsive from the start, arranging a viewing for the house we liked within just two days and making the application process smooth and straightforward. There was some early emphasis on tenant insurance through their partner company, which we were a bit unsure about, but we appreciated that Jonathan was doing his best and staying professional throughout. Overall, we’re happy with how everything was handled and look forward to continuing our tenancy with the support of the agency.

Ira · 20 May 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We've working with Romans Wokingham since last year, when we decide to move into the area. Good communication with tenants/estate agent relationship, at first with Hayley McPhail and now with Elliot Bellis. Elliot is very polite and approachable. He's always keen to support as much as possible. All property issue were resolved within a good time frame. I appreciate how busy property managers can get in certain seasons, however quicker message of acknowledgement of issues reported and regular updated for the tenants peace of mind should be consider. The Report Maintenance Portal Fixflo is quick and easy to use and follow up any issues. Happy with the service provided.

Ines · 20 May 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Thank you so much to Romans Estate Agents for all your work in the sale of my property. Having previously listed my property with a different estate agents a year prior, I was very pleased from the beginning I listed with Romans the proactiveness, clear communication, advice with offers received, and overall client experience. A special thank you to Ian for securing countless viewings and 5 fantastic offers on my property in a very short time frame. A further thank you to Catherine, my move manager, for her continuous check ins with both parties solicitors to ensure the sale was progressing and completed within the desired period. I would highly recommend Romans Estate Agents to anyone in the Wokingham area and beyond for their highly professional service. Thank you.

Emily · 20 March 2025

Agent replied · 25 August 2024

Dear Emily S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I was really impressed with Romans estate agents in Wokingham. Alexandra really looked after me. On first meeting her she was very warm, friendly and professional. She showed me round and then advised me of a few things. I put my offer in and once accepted, she really helped me with the referencing side of things (I’m new to renting so this was alien to me). Her communication was fantastic as well as her professionalism. It was also a lovely touch that there was a ‘new home’ card and welcome box. Louise who did the handover of keys was also great! Daisy was also so helpful I would highly recommend Romans Estate Agents

Holly · 20 March 2025

Agent replied · 22 October 2024

Dear Holly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent experience as a tenant renting a property with Romans with Anne-Marie’s help. I have rented at 3 different places in the last 3 years and this was by far the easiest and best experience thanks to Anne-Marie. Anne-Marie was efficient, friendly and helpful in her communications, always was available when I called and if she said she would call me back on a certain day she would. There were a few hiccups during referencing but her assistance made the process far less stressful and worrying.

Adrian · 20 March 2025

Agent replied · 22 October 2024

Dear Adrian H Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently assisted my elderly mum in securing her new apartment, and I can’t praise Anne-Marie and her colleagues at Romans in Wokingham enough! From start to finish, Anne-Marie was nothing short of exceptional. She combined professionalism with a warm, personable approach that made the entire process smooth and stress-free. Her attention to detail, clear communication, and genuine care for my mum’s needs truly stood out. If you're looking for a team that goes above and beyond, I wouldn't hesitate for a second to recommend Anne-Marie and the Romans team for your next home. A seamless, five-star experience from beginning to end!

Catherine · 20 March 2025

Agent replied · 20 March 2026

Dear Catherine Mcnicholas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Having spent just over year on our property journey, full of ups, downs and everything in between, I cant thank Romans enough for sticking with us through thick and thin, always giving us honesty, strong communication and in the end leading us to the purchase of our ideal property. Specifically I want to thank Rob for helping us find the property and keeping us informed and calm early on in the process. On top of this, I do want to give a special shout out to Catherine our move manager. Catherine has been with us for almost the whole year covering two our property purchases. Their honesty, dedication and determination throughout the whole process is second to none. Anyone would be lucky to work with them. Thank you again from Jessica and Jamie, We couldn't recommend Romans enough.

Jamie · 20 March 2025

Agent replied · 20 March 2026

Dear Jamie Johns Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans were very helpful and in it for the long term. They gave good advice on how to prepare the property for sale and were set up to manage the sale process from start to finish, taking a lot of the stress out of the equation. There were no hidden extras and they stuck to their commission even when things got complicated with buyers in this unusual market. I would use them again.

Ian · 20 March 2025

Agent replied

Dear Ian Rogers Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a fantastic experience working with Brandon during our house‑buying journey. His professional, friendly and genuinely helpful approach really stood out. He took the time to understand what we were looking for and suggested homes that were not only appropriate but also helped us refine our search criteria. His thoughtful questions and insights made us consider options we might have overlooked, which ultimately helped us understand what we truly valued in our next home. Brandon’s honest advice, enthusiasm and consistent professionalism made the whole process feel refreshing. Even though the property we’re now proceeding with is being sold through another agent, we would have been very happy and confident that Brandon would handle the sale with the same competency and professionalism as he demonstrated during our search. The level of service and care he provided was exceptional. We’re very grateful for his support and would highly recommend him to anyone looking for a dedicated and genuinely customer focused agent.

Charles · 22 March 2026

Agent replied · 22 April 2026

Dear Charles Elliott, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Brandon. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Nothing was too much trouble for Tyriq. From the first viewing to moving in, Tyriq was always available to help with any questions in a helpful and professional manner. Just fantastic!

Paul · 20 February 2026

Agent replied · 20 March 2026

Dear Paul Bass We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Romans

5/5

Google

Abbie was just fantastic while arraging two reviews for us

Anand · 25 July 2026

Agent replied · 22 August 2026

Dear Anand Misra We greatly appreciate your 5-star review and the time you took to share your experience with Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have used Romans for many years as part of my rental and have always found everyone so helpful. In particular, upon the termination of my tenancy, Kaitlyn has been extremely prompt in facilitating my move out of my flat and managing my …

Carl · 22 September 2025

Agent replied · 20 March 2026

Dear Carl Mcglone We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Although we decided to on another property Jonathan Randall was exceptional! Incredibly responsive, went above and beyond to have us view the property as early as possible. He arranged for his colleague to show us around and she was also really helpful. Thanks Jon, will keep you in mind if we are looking for a future home.

Waqas · 1 May 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I had a great experience with Romans. The team was professional, friendly, and helpful throughout the process. A special thanks to Anne-Marie Osborne for her excellent support. She was responsive, communicated clearly, and made everything …

Vinu · 22 July 2026

4/5

Google

The process itself was a little annoying, providing your credit score beforehand is not so easy when you have lived out the country. Alexandra was amazing though, she really went the extra mile to help me, my employment contract was going to conflict with the tenancy and she pulled some strings to pull it off, very grateful

Kate · 20 March 2025

Agent replied · 11 November 2024

Dear Kate Waller, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Full disclosure: our sale/purchase chain has still not exchanged, so this is a review of the service provided so far by Romans Wokingham. We started our engagement of Romans with a different agent (Jack) but eventually we moved to Morgan Thompson as Jack relocated. I'm confident I can say we wouldn't have been able to establish a chain without the smart and regular insight that Morgan provided us on a weekly basis. No seller wants to "reduce price" right? What I really appreciated was the fact that Morgan was upfront: "if you want to sell now, we need to look at the market, the interest/views on Right Move, and the calls we get - if you are willing to wait, this price can still happen but probably after December". I'm paraphrasing, but this is in essence the "kick" we needed to make the right move: reduce the price (gradually and reasonably) and keep a constant eye on the data, so that we could "do a Goldilocks" and get to the one that was right. We did, and now we have been moved to "Catherine" that is handling the constant back and forth of our chain (questions, looking for potential completion dates and so on). I think the team is doing a very good job, and I hope to come back in not too long to add another positive feedback after completion. Thank you Romans Wokingham

Ivan · 20 March 2024

Agent replied · 21 March 2024

Dear Ivan De Marino Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently worked with Jonathan Randal from Romans in Wokingham to find a new place to live, and I couldn’t be happier with the experience. Jonathan was incredibly helpful throughout the entire process, from the initial search to the final move-in. He was always prompt, thorough, and professional, and he made sure that I found a place that met all of my needs. I would highly recommend Jonathan to anyone looking for a new home in the Wokingham area. Thank you, Jonathan, for all of your help.

Hannes · 20 March 2024

Agent replied · 21 March 2024

Dear Hannes Nortje Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Brilliant service from the team at Romans in Wokingham - our property went live on 1st August, sale agreed on 9th August! Fantastic work from a pro-active sales team - thank you especially to Ian for going above and beyond to get this over the line! Also thank you Ben & Ellis for all your help!

Matthew · 20 March 2025

Agent replied · 25 August 2024

Dear Matthew Leggett Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Ben was very quick to get back to us on our initial enquiry. Answered all our questions, friendly and personable.

Lisa · 6 March 2026

Agent replied · 22 April 2026

Dear Lisa Hunter We greatly appreciate your 5-star review and the time you took to share your experience with Ben. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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Questions about Romans

How many reviews does Romans have?

Romans's Wokingham office has 500 reviews across 1 platform: 500 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.3 out of 5 across all 500 reviews, and 4.3 out of 5 on Google from 500 reviews, checked 9 October 2026.

Where is Romans's Wokingham office?

Romans, 23 Market Place, Wokingham RG40 1AP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.