Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKaitlyn Young was a delight to work with. We had an issue with Accounts for a number of years but was finally resolved by Kaitlyn. Very helpful and understands people needs.
Pranab · 20 October 2025
Agent replied · 20 March 2026
Dear Pranab Dutta
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe're in the process of buying a house through Romans in Wokingham, they've been great. Morgan has been helping us & he's been really good, quick to answer questions, prompt in getting back to us when needed. He showed us round the house for our first visit & went out of his way to arrange a revisit the second time we saw the house. He certainly helped to sell it to us. We' ve dealt with a few local agents whilst buying, Morgan stands out as the best we've seen.
Andy · 26 September 2023
Agent replied · 25 November 2023
Dear Andy Chisholm
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would recommend Romans Wokingham to anyone looking to rent or buy a property in Wokingham. They are without doubt the most efficient company I have come across during our time here. Definitely the best experience we have had since our arrival in the UK in 2020. Jagdeep Randhawa has been our managing agent. She is professional, knowledgeable, thorough and a pleasure to work with. We couldn't have wished for better treatment, she is an asset to the company. Andrei the gentleman who initially showed us the apartment is also outstanding once again perfect professional service from Romans and their staff. Anyone looking for a company to look after their property would have to look far and wide to find better than Romans! Thank you to you all for a wonderful experience and such a happy time in our lovely apartment.
Pam · 26 September 2023
Agent replied · 25 November 2023
Dear Pam Austin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience with Romans Wokingham. Jonathon was exceptional throughout the entire move-in process, professional, responsive, and genuinely helpful.
Connor · 20 January 2026
Agent replied · 20 March 2026
Dear Connor Pack
We greatly appreciate your 5-star review and the time you took to share your experience with Jonathon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe unfortunately picked the wrong estate agent to start with but fortunately for us Jack from Romans kept in regular contact to see how things were moving along or not in our case, he was at all times friendly and very professional and as soon as our contract was up we contacted Jack who got the ball rolling straight away and in less than a week we had two offers for the property one of which we have excepted.
Everyone we have had contact with at Romans has answered all of our questions been friendly and professional in their approach, we can’t thank Jack and his colleagues enough for the way they have handled our sale, and we highly recommend them as being the estate agent to go to if you are looking to sell or buy a property in Wokingham
Malcolm · 5 August 2023
Agent replied · 26 August 2023
Dear Malcolm Webb
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally happy with Abbie Jacobs from Romans with the viewing of a property recently she was very helpful and lovely and, as we made an offer on a property, she has been great with following up on information required.
Gillian · 1 August 2026
Agent replied · 22 August 2026
Dear Gillian West
We greatly appreciate your 5-star review and the time you took to share your experience with Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe unfortunately missed out on a flat as an offer had been put in, but Andrei at Romans Wokingham straight away provided us with other options and within 10 minutes of the phone call we had another viewing booked. The viewing was great, all our questions were answered and everything went smoothly and we put an offer in that same evening. Andrei made the whole process simple and smooth for us, communication was fantastic and the responsiveness was efficient. Would definitely recommend!
Jacob · 29 June 2023
Agent replied · 29 July 2023
Dear Jacob Seymour
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHayley has been very helpful in resolving the issues arising from
the maintenance reports on our properties. Her response to our queries are always prompt and effective. We have also developed a very good and cordial working relationship with Hayley, long may it continue.
Bert · 20 March 2025
Agent replied · 20 June 2024
Dear Bert
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBen was amazing with showing the property!!
Abi · 20 March 2026
Agent replied · 22 April 2026
Dear Abi
We greatly appreciate your 5-star review and the time you took to share your experience with Ben. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAnne-Marie has been so helpful to both my partner and I whilst we were looking for a flat. She has made the whole process really simple and has always responded really quickly. We highly recommend her and the team at Romans Wokingham :)
Aisling · 20 March 2025
Agent replied · 20 March 2026
Dear Aisling Quinn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleElliot Belliss at Romans in Wokingham is a brilliant property manager. A great asset to Romans. Extremely helpful and friendly. Follows up any issues immediately. …
Ken · 22 September 2025
Agent replied · 20 March 2026
Dear Ken Tam
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleExcellent service received! Very helpful throughout the process and always there to provide assistance especially as it was our first move. I would like to give a specific thanks to Jon who handled our move and couldn't have provided a better service!
Sam · 20 March 2025
Agent replied · 20 March 2026
Dear Sam Byer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had found looking for a suitable property in Wokingham an endless nightmare, but when we found a prospective opportunity with Romans, Andrei was immediately much more personable than the other Letting agencies we had to deal with. Unfortunately the property wasn't for us, but another was found by Romans that suited us perfectly. We were then introduced to Sam who helped us constantly through the whole process (even when other departments were "unavailable ") . I can't say how much his calm attitude and down to earth persona kept us at ease and follow up calls to check we are OK. My initial concern was working with a large company there would be no interaction and we are just numbers in their system. Sam's help and constant replies to our questions and assistance put our concerns to rest.
Thank you Sam.
Adam · 7 March 2023
Agent replied · 29 July 2023
Dear Adam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSince moving to the UK. I have only relied on one estate agency to help me find rental accommodation. That is until I started the process with renting a property with Romans Letting & Estate Agents in Wokingham. In all my years, I have never had such a seamless transition than this. Andrei Csomortani, the letting agent for the property deserves a 6 star rating for his professionalism and expert advice through the whole process. It was truly a 1st class experience. Thank you Romans for matching me up with Andrei.
Keifer · 1 March 2023
Agent replied
Dear Keifer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe would like thank Sarah and Sam @ Romans Wokingham for all their help and guidance with finding a home for us! We arrived in the UK from South Africa just before Christmas, and as you can imagine, this is a challenging time to find to look for a home.. Sarah and Sam was great with regards to navigating through this time, as we were not sure of the processes and systems in place.. Thank you for all your patience with all our questions helping us settle in a beautiful home!
Sonja · 21 February 2023
Agent replied
Hello Sonja,
Thank you for taking the time to write a review for Sarah and Sam. Moving to a different country can be stressful any time of year, especially over the holidays. I'm delighted to hear that Sarah and Sam did their best to get you settled.
Many thanks
Alistair Schorah - Acting Lettings Manager
★★★★★ 5/5
GoogleI recently moved into a property through Romans. The sales team and property management team are friendly and accommodating. Ty handled the sale of the let and was helpful throughout with various questions i had. …
Aurora · 22 July 2026
Agent replied · 22 August 2026
Dear Aurora Sullivan
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleAbbie was friendly and knowledgeable
Lauren · 13 March 2026
Agent replied · 22 April 2026
Dear Lauren Baxter
We greatly appreciate your 5-star review and the time you took to share your experience with Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was recommended to speak to Ian Lewis @ Romans in Wokingham as I wasn’t receiving the support I needed from my chosen Estate Agent.
Ian was professional, informative and more importantly listened to what I …
Dan · 13 March 2026
★★★★★ 5/5
GoogleHad viewings with Ben and Abbie. Both very good and kept me updated on offers and progress also other property options that had similar requirements I was looking for. Overall very good service
Leigh · 1 August 2026
Agent replied · 22 August 2026
Thank you, Leigh, for your wonderful feedback. We're thrilled to hear that Ben and Abbie provided you with a very good service and kept you updated throughout your property journey. Helping people find and enjoy the right home is at the heart of everything we do, and your kind words will be shared with the team.
★★★★★ 5/5
GoogleWe dealt with Kerry from start to finish whilst one of her colleagues showed us the flat. Honestly, I couldn't wish for a better service from any estate agents, they were informative, approachable and happy to help with all the questions we had. We viewed the flat on the 6th and moved in on the 14th, the process was so swift and smooth, honestly I am so glad I dealt with you all as you made the experience worthwhile. I really appreciate how swift everything was and how you were always happy to help. When we went into Romans Wokingham as well, all the staff were happy to help and I would honestly recommend Romans Wokingham anyday! Thanks alot to you all
Maisa · 14 December 2022
Agent replied
Dear Maisa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleRomans estate agent company agaents and overall team are really professional. Right from viewing till contract sign they have helped us to complete this well on time. Except garden door key issue which also resolved in next 2-3 days everything else went really smooth. They have good processes in place which help us to raise the resolve any issues or any documentation we need .
Thanks
Amol · 22 July 2026
★★★★★ 5/5
GoogleI have been Romans customer for more than 16years. Romans are professional, reliable, and care services. Romans also provide information about the market, regulations, and training.
As a manager, Kaitlyn, organise the office very efficient and productive. That means statement on time, document up to date, responsive to the customers all times. Very reliable.
David · 22 February 2026
Agent replied · 20 March 2026
Dear David 28king, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI wish i could give 10 stars😀😀Excellent service!! Thanks to Andrei from wokingham branch who made it very easy for us to get sorted after so many real estate agents from other companies had let us down. He was so patient and dedicated and walked with us throughout the viewing, paperwork process and would always call and always take our calls till we moved in. Thank you Andrei for your help!! We are so happy in out new home😀😀
Tatenda · 13 January 2023
Agent replied
Dear Tatenda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEveryone was so helpful throughout my letting process. In particular Jonathan &
Alexandra were excellent. Nothing was too much trouble for them from arranging …
Debbie · 22 August 2025
Agent replied · 20 March 2026
Dear Debbie
We greatly appreciate your 5-star review and the time you took to share your … More
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