Trusted Agent profile Β· Wokingham, Berkshire

Romans Wokingham reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

500 reviews across 1 platform

23 Market Place, Wokingham, Berkshire, RG40 1AP

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Romans's office in Wokingham, Berkshire, at 23 Market Place, is rated 4.3 out of 5 across 500 reviews on 1 platform, including 500 Google reviews rated 4.3.

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4.3 / 5

500

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our house with Romans and can highly recommend. A special thanks to Ian Lewis, who from day 1 was very helpful with lots of guidance as we nervously considered putting our house on the market. Ian did everything to help make the process as stress free for us as possible and always returned calls and kept us up to speed in what was happening. Selling was the easy part of the process thanks to Ian and good updates from the move team also. Thank you!

Keeva Β· 17 June 2021

Agent replied

Dear Keeva Doran, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Wokingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

1/5

Google

Hi guys, this is the worse letting agent in the Wokingham I have aver seen. My sister is renting flats managed by them, has been left without gas at all for a month. They did nothing after writing them several emails. Plz advised what can I do and would advise not to use them at all otherwise you will suffer.

Fazal Β· 20 September 2025

Agent replied Β· 20 March 2026

Dear Fazal Masih, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

I have been using Romans for many years to let a property. They have helped again recently, where I have been dealing with Sarah, who has been really responsive and supportive in getting the property ready for letting. A few things needed sorting which was done really efficiently and connected me directly with trades people to be most efficient. Property was let really quickly once marketed with a number of asking price offers.PositiveResponsiveness

Chris Β· 21 June 2022

Agent replied Β· 20 June 2024

Dear Chris Clarkson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

I had a very disappointing experience with this estate agency. Communication was consistently poor, and despite discussing my preferences in detail, the properties shown to me were not suitable at all. I felt my needs were ignored, and there were frequent delays in responding to my inquiries. When I raised concerns, they were not properly addressed. Overall, it was a frustrating and unprofessional experience. I would not recommend this agency to anyone looking for reliable service.

Ozkarparts Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear Ozkarparts Ozkarparts, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Very impressed with Romans throughout my move this month. Specifically with Ann-Marie. We were given a viewing very promptly on a property and as soon as we put in our offer, Ann-Marie made sure the process was smooth and answered all of our questions to the best of our ability. We will not hesitate to recommend Romans to our friends and family.

Christina Β· 29 June 2023

Agent replied Β· 29 July 2023

Dear Christina Simpson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I was very happy with the service I received from both Jonathan and Rhianna. The process for renting is pretty daunting and they made sure all went well from the viewing to moving in. I really appreciated the handsigned moving in card and small gift box left on my moving day. It was very thoughtful. Would recommend πŸ˜„ …

Angela Β· 20 September 2025

Agent replied Β· 20 March 2026

Dear Angela Prouse We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Hayley has been excellent in supporting me as a landlord. She is very responsive and has a good attention to detail. Keep hold of her Romans!

Zahir Β· 20 March 2025

Agent replied Β· 20 June 2024

Dear Zahir Irani Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have rented our property through Romans for a number of years. Recently, we had long-standing tenants move out, unfortunately not leaving the property in the best state. Sarah went above and beyond in helping us to resolve the issues left by the previous tenants. She has been helpful, responsive and easy to approach. She has also successfully sourced new tenants.Thanks for all your help.

Helen Β· 13 January 2023

Agent replied

Dear Helen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been clients of Romans Wokingham for almost a year now and it has been an absolute pleasure. Pooja Chavda has been our main POC and she is always professional, helpful and gets the job done with great communication skills. The full team have been amazing and I would not hesitate to recommend Romans to anyone needing superb service from a Real Estate Agency.

Sonya Β· 13 January 2023

Agent replied

Dear Sonya Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Finding a place to rent right now is hard, but Romans in Wokingham and particularly Kerry have been great. We’ve been kept informed throughout, she’s been on hand for all our questions (no matter how many times I called!) and she went above and beyond for us. Now we can’t wait to move into our new home.

Diane Β· 19 August 2023

Agent replied Β· 26 August 2023

Hello Diane, thank you so much for your kind words. Good to see that Kerry has given you five star service. Please let us know if there is anything else we can do for you. Kind regards.

5/5

Google

Absolutely brilliant service from Alexandra, she's been very responsive, proactive and such a pleasure to deal with. Thank you Alexandra for a positive experience!

Lavania Β· 20 March 2025

Agent replied Β· 22 October 2024

Dear Lavania Naiker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Denise Hurn was an absolute delight to work with today. She spent time to understand my issue, did the research very quickly whilst I was in the phone, found the issue and corrected it. She really was a one stop shop, great customer service. Thank you Denise.

Julian Β· 20 March 2024

Agent replied Β· 21 March 2024

Dear Julian Saunders Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I’ve recently rented my first ever home with Romans Wokingham, Anne-Marie was incredibly helpful throughout the whole process, she responded efficiently and would always provide me with the information I needed! It was a really pleasant experience dealing with Romans and especially Anne-Marie, thank you 😊 …

Ella Β· 20 March 2024

Agent replied Β· 21 March 2024

Dear Ella Parker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

This is only my 2nd experience of lettings agents, and I have to say, Molly was really helpful, and quick to reply to my emails (even if they were probably of low priority to her!). She also let me know when she was on annual leave which was helpful, and unheard of! She was very friendly and I felt she was genuine in her correspondence with me. Thanks Molly :)

Lilian Β· 14 March 2022

Agent replied

Dear Lilian Downs, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We've just worked with Adam Colvin to find our dream home and he has been excellent, efficient and organised throughout. From our first telephone call where he convinced us to see a greater variety of houses (and the one we've actually chosen!) to the last days of negotiations communication has been regular and efficient. We've seen about 10 homes with him and he's been fully prepared for all of our intrusive questions! He's been really flexible with our timings and helped us fit house viewing around our difficult schedule. And it's genuinely felt like he's wanted us to find the house that's right for us. After a hit and miss service from romans letting in other places we were a little cautious but I couldn't have pictured a better estate agent than Adam- I can't recommend him highly enough!

Kate Β· 29 July 2019

Agent replied

Thank you for your kind comments regarding the excellent service received from Romans of Wokingham. Tony Gibson Assistant Managing Director

5/5

Google

Recently just sold our property in Wokingham after a previous below average experience with another estate agents where we had 1 viewing in 7 weeks. Dan and Michael were incredibly professional and proactive and sold our property within 4 days for the full asking price. In addition, the service post sale was made seemless and stress free with the support of Natalie in the move management team. I cannot reccommend them highly enough - you get what you pay for!

Ruth Β· 29 July 2019

Agent replied

Thank you for your kind review, The whole team are pleased you had a positive experience with Romans Wokingham. They are all passionate about providing great customer service. I hope we can help you again at some point in the future with your property needs. Kind Regards Alec Macklin Sales Director

5/5

Google

I wanted to sell my property quickly for a good price and Romans delivered. I spoke to a number of other agents, however Romans stood out for the power of their sales team, the depth of their expertise, and their incredibly high levels of customer service. In particular Dan Salisbury provided me with excellent professional guidance along with personal assurances when things got stressful. Selling your home is always going to be tough, but Romans made the process significantly easier on us and I would recommend them in a heartbeat.

Chris Β· 29 July 2019

Agent replied

Thank you for taking the time to let us know about the good service you received from Romans of Wokingham and that you would be happy to recommend us. Tony Gibson Assistant Managing Director

5/5

Google

They did a great job for us during the purchase of our new home.The service given to us by Natalie Boyd and Ian Lewis and his team was first class. Ian and his team had to put up with my wife and I changing our minds three times ,when going through the buying process after agreeing to purchase.He never gave us any grief and supported us throughout. Natalie was the link between the sellers and ourselves and she kept us informed every step of the way. The service from Romans was excellent, and I would recommend them to anyone.

John Β· 29 July 2019

Agent replied

Thank you for taking the time to provide a review of Romans of Wokingham. I was very pleased to see your comments about the excellent service and to learn that you would be happy to recommend Romans. Thank you again. Tony Gibson Managing Director

5/5

Google

My agent Randall has been super helpful in getting me an apartment. He is the go to guy for lettings by Romans

Leon Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear Leon Joseph Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

If you don't want to be upset stay away from this company. They share your personal information with other companies without your permission. We agreed for the house I rented in Wokingham to be cleaned and the carpets washed but the carpets have not been washed and there is a strong curry smell in the house. They do not get back to me despite my phone calls and emails.

Ayberk Β· 20 March 2025

Agent replied Β· 25 August 2024

Dear Ayberk Γ–zay, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Really reallt happy with the service provided and in particular the passion and energy of Ellis who showed us around the property several times and was very well informed and knowledgeable of both the area and the property we were interested in. He also went the extra mile to make sure any of my requests could be met instantly. All in all a wonderful experience using Romans! Thank you

Bal Β· 20 March 2025

Agent replied Β· 25 August 2024

Dear Bal Gill Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Alistair at Romans Wokingham has been extremely helpful in helping me and my partner sort our first property together. He has been responsive and kept us well informed throughout the process, and has answered any questions we had quickly and professionally. The extra touch for us was that when we went to the office, he knew exactly who we were and which property related to us which made him very personable.PositiveProfessionalism

Courtney Β· 26 August 2021

Agent replied

Hi Courtney, we're glad you had such a wonderful experience with us! It was great to hear of the helpful service provided by Alistair at our Romans Wokingham branch and for finding your first property for you and your partner. Thank you Customer Relations Team

4/5

Google

We never had any issues with Romans and they were helpful when we needed any. I feel they did work well with our landlord and do stick to regulations etc. I was disappointed that the sales person did not let me know they were not coming …

Mandy Β· 22 July 2026

5/5

Google

Great service throughout the renting process. The staff were helpful, professional and responsive. Thank you!

Ming Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Ming Kan Chan We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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Questions about Romans Wokingham

How many reviews does Romans Wokingham have?

Romans's Wokingham office has 500 reviews across 1 platform: 500 on Google.

What is Romans Wokingham's rating?

Romans Wokingham is rated 4.3 out of 5 across all 500 reviews, and 4.3 out of 5 on Google from 500 reviews.

Where is Romans's Wokingham office?

Romans Wokingham, 23 Market Place, Wokingham, Berkshire, RG40 1AP.

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