Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Josh and the ladies who have helped me...
I want to say what a totally fantastic service they offer...
Had been to many agents in Farnborough with no joy whatsoever not even a viewing offered ..
Saw Romans and thought so went in not holding out much hope...
So that day sat with josh picked out a property josh made the viewing for the next day at 11am went viewed the property and straight away loved it...
Josh sorted paper work helped me fill it in along with a couple of the ladies next day my offer was excepted and all sort ready to move in the 12th
The best service ever so professional.....
I suggest you want a property go directly to ROMANS FARNBOROUGH
Paul · 13 March 2026
Agent replied · 13 April 2026
Dear Paul Cooke, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRomans in farnborough have been a source of inspiration to invest into property for rental.
I am a client and a small private landlord who has benefited from unbiased advice on various issues regarding property.
I have been assisted by Joshua Hole as well as other members of their team in a respectful and professional environment always.
I hope to improve our working relationship fruitfully with further investments.
Thank you Joshua and team.
B Sagoo
Baldev · 13 February 2026
Agent replied · 13 April 2026
Dear Baldev Sagoo, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Joshua. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRomans did an excellent job in selling our house with Josh marketing it and Alishma handling the viewings with our buyers. The Move Manager Alison was great liaising with everyone and keeping us in the loop and stayed in touch even after completion! We are so glad we chose Romans, they were such a great team making the whole process seamless and professional. Thank you!
June · 23 March 2026
Agent replied · 13 April 2026
Dear June Cutler
We greatly appreciate your 5-star review and the time you took to share your experience with Josh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleRomans of Farnborough helped us secure our rental property nearly two years ago and though we encountered several problems, they were helpful and got everything resolved. The standout person in all our dealings with Romans is Jacqueline Miles-Miller our property manager. Jacqueline is professional, courteous and kind, promptly replying to emails and arranging any contractual workers to the property for any work needed and yearly checks. Jacqueline also goes the extra mile in understanding that the property is a home and when we had a tenant who was immunosuppressed, pre-arranged and ensured that any service employees, such as gas service engineers, wore masks and were respectful in attendance at the property. We feel Jacqueline should be considered a role model for other staff, with timely, clear responses, updates about all things that are happening, whilst showing respect at all times. Thank you Jacqueline.
Abi · 6 April 2026
★★★★★ 5/5
GoogleI worked with Romans Farnborough over several years. Renting out my property and then selling. I always found them helpful, knowledgeable and always responsive to emails and calls. I live abroad and they coped well with dealing with my issues on my behalf. I sold via their auction team in the end with their support and positive approach as I had not sold via auction before, I went for it and had a really positive experience. From lettings to sales this branch went above and beyond.
Lorraine · 22 July 2026
Agent replied · 22 August 2026
Dear Lorraine Warn, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe had a positive experience selling our house through Romans Farnborough! Josh was really professional and came fully prepared when pitching as the agent to sell our home. Ashleigh was then fantastic at leading across the marketing and promotion of our home along with overseeing our viewings with Alishma. We were regularly updated and had 30 viewings booked within a week = house pitched at the right price to the right audience. Resulted in multiple offers at a level accepted. The Move Manager Alison was then great at keeping us updated and changing solicitors as it came towards completion.
Char · 13 March 2026
★★★★★ 5/5
GoogleI had a great experience with Romans, Farnborough branch. The service was professional, friendly, and very helpful throughout the process.
A special thanks to Joshua Hole for his excellent support and communication. He was always helpful, responsive, and made the whole process smooth and straightforward.
I would definitely recommend Romans Farnborough. Thank you, Joshua, and the whole team.
Mehran · 15 August 2026
★★★★★ 5/5
GoogleAlishma, Ashleigh, and Rhiannon were absolutely fantastic throughout the whole process. They were professional, friendly and incredibly helpful from start to finish. They kept us updated, responded quickly to any questions and made the whole house-buying process feel much smoother and less stressful. We really appreciate all their hard work and support. Highly recommend the team! :)
Sushila · 18 August 2026
★★★★★ 5/5
GoogleSam, Charlie and Mike at Farnborough made the whole process seamless! They kept us calm throughout but also gave us honest information when needed. We had over 30 viewings and some reasonable offers. After the sale was agreed they continued to support as we went through solicitors. Follow up calls have also been made since we have moved to check we are all settled. Much appreciate all the hard work and calming of nerves when needed!
Hannah · 4 January 2025
Agent replied · 11 January 2025
Dear Hannah Borland
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans Farnborough helped us with the purchase of our new home. They accommodated multiple viewings and opportunities to visit the property to measure up, and never said "no" to any questions or requests. Ashleigh in particular was fantastic throughout the process, guiding us every step of the way and making sure we were kept updated - she even helped chase solicitors where possible! I also wanted to call out how fantastic the entire in-branch staff were on our completion day when funds were taking ages to go through - they let us sit in their office, offered us drinks and regular updates, and once they were able to give us the keys everyone cheered, especially us! Great service, thanks a million!
Jon · 13 March 2026
Agent replied · 13 April 2026
Dear Jon Lipscombe, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Ashleigh. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRecently rented a house through Romans - had a bit of trouble doing the online referencing but the team I spoke to, in particular Josh was very helpful in sorting it out for me. They helped make a stressful moving process very easy, …
Amy · 13 November 2025
Agent replied · 17 January 2026
Dear Amy H
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI have just recently purchased a property that was being marketed by Romans - From day one, I have dealt with Alishma Shrestha in the Farnborough office and I can't provide enough praise for Alishma she has been fantastic from start to …
Rob · 13 November 2025
Agent replied · 17 January 2026
Dear Rob Marchment
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleRecently rented a property via Romans. Dealing with estate agents can be a challenge at a stressful time in your life. But Romans and in particular Joshua Hole made the process extremely easy and comfortable. I am now 'semi' into my new …
Darryl · 13 October 2025
Agent replied · 13 April 2026
Dear Darryl Potter
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleJoshua, Alisha, Ashleigh and Rhiannon were all very helpful and understanding while selling my house. If I had a problem of any kind I could phone them and the phone was answered and they sorted out the problem quickly and efficiently. Nothing was too difficult for them. Would recommend them when selling your home.
Penelope · 11 April 2026
★★★★★ 5/5
GoogleJoshua Hole - Romans Farnborough
Joshua Hole has been an absolutely phenomenal letting agent for me, and this is the second time I've specifically sought him out through Romans Farnborough. …
Margaret · 13 December 2025
Agent replied · 17 January 2026
Dear Margaret Murugi
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe recently sold our property through Romans Estate Agents and had the pleasure of working with Rhiannon Simpson throughout the entire process. From the initial valuation to the exchange, Rhiannon was exceptional. Her communication was always clear and timely, and she consistently demonstrated honesty, professionalism, and in-depth knowledge. She made the whole experience as smooth and stress-free as possible. We’re so pleased we had Rhiannon by our side, we couldn’t have asked for a better estate agent.
Bryony · 16 July 2025
★★★★★ 5/5
GoogleWe had a great experience buying our first home through Romans. From our initial viewing right through to completion, the team was professional, friendly, and always happy to answer our questions.
Buying a house can be a stressful process, but they kept us informed at every stage and made everything as smooth as possible. We really appreciated their responsiveness and support throughout the transaction.
We’re very happy in our new home and would definitely recommend Romans to anyone looking to buy or sell a property. Thank you to everyone involved for helping us reach this exciting milestone!
Azahara · 22 July 2026
★★★★★ 5/5
GoogleHassle free transaction. Romans marketing strategy resulted in a multitude of offers far exceeding our initial expectations. Well done Josh and his team.
Peter · 20 August 2026
★★★★★ 5/5
GoogleIt was Great being assisted by Bethany O’Sullivan, from the time when we 1st viewed the place and to processing our letting application. The reference checks to signing our tenancy all went very smooth. Thank you Beth, you are the best! Daisy Peplow on the other hand also helped quite well with our move even though we had a slight problem with the Landlord regarding our moving in date, she was always quick to respond and answered all my questions to satisfaction. I wouldn’t hesitate to recommend Romans Letting and Estate agents Farnborough.
Nobuhle · 26 August 2023
Agent replied · 30 September 2023
Dear Nobuhle Sibanda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have recently accepted an offer on my property in Farnborough. Ashleigh, Alishma and their team have been wonderful to deal with. They have kept me regularly updated throughout the process and are very knowledgeable on the markets and sales process. They are all really lovely and made the whole experience much less stressful. I would definitely recommend them!
Rachel · 13 March 2026
Agent replied · 13 April 2026
Dear Rachel Clark
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Scott Caudwell
★★★★★ 5/5
GoogleIt was one of the best customer services I have ever experienced from an Estate Agent. I would definitely recommend Farnborough Romans to anyone who is looking for a place to stay in the area.
My wife and I were always in the loop on what is happening regarding the property we were interested in. We had Bethany O Sullivan as our agent (massive shout out to her) she was very helpful and always happy to help with no hesitation. She made us feel very comfortable to contact at anytime (business hours) to answer any little question we had. She made the whole experience less stressful for us. Letting us meet the deadline date to sign the contracts. You could feel she is proud of her work and everything was done to perfection, it was inspiring.
Charles · 15 July 2023
Agent replied · 29 July 2023
Dear Charles Zifa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTom sold us our property, to begin with we weren’t sure if it was right for us. Tom remained in contact with us regularly as the situation with the vendor changed. We made the decision eventually to purchase the property, Tom’s persistence has paid off! We have the house that we have fallen in love with. After a long 12 month search we found it. Thanks Tom for all of your support and persistence!
James · 23 November 2023
Agent replied · 22 March 2024
Dear James Cox
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKaitlyn Young was prompt and was very helpful in my entire tenancy process.
Anirban · 13 February 2026
Agent replied · 13 April 2026
Dear Anirban Das
We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleI tried to contact the agency but never had a response from Nikki Salmon the manager so I am sharing my really bad experience here. I was booked to see a property at 12:45, when I arrived there, I had to wait for over 30m on the outside as the person seeing the house before me saw the house first and just after him seeing the house he asked his wife to go and take a look, it means, they have not respected their time slot, the Estate Agent was with her back against the door, completely ignoring us or even saying “I am sorry can you pls wait”, it is a Saturday and we had other appointments through the day.
The Estate Agent was chatty, answering queries and even gave a leaflet with the properties details and a card to the couple driving a fancy car. When she saw me she said: “So many people, wow!”, the property in question is a 4 bedroom house, it was me, my husband and my parents, that was extremely rude.
She asked us to leave for the side door and not the main door as the couple seeing the house before us and she said: “if you have any questions call the office on Monday”. This is all she said to us! A very different treatment that the couple before us had. We all know we were discriminated against at that point.
As this was not already enough, I emailed an offer to Hollie Evans asking that we were happy to amend our offer to secure the house, she NEVER even acknowledged the email. In the absence of Hollie’s contact, I called Romans and placed an offer over the phone, the person which I spoke to did not ask the property address or any other details, which was quite odd, it really seem no one was taking me serious enough.
Since I have not heard anything since Monday, I decided to call to have an update, Hollie Evans once more treated me with disrespect showing she just did not care for the lack of contact.
I am sorry, but this is not how someone should be treated, Hollie should at least apologised for the lack of communication, but she didn’t and she said we were not the right people for the property, how come she can say something like that? Once more I was discriminated against, I asked her to talk to her manager, she refused to give me your phone number or email address, I said that due to the fact that Romans Farnborough failed with me before, I wanted to have your details and contact you instead of waiting for a call, she just gave me your name, I asked her to spell Nikki as it could easily be Nick and she refused to do so, I had to Google you to find her details, I’ve emailed the agency 10 days ago and never had a response.
My family was discriminated against and this has made my mother cried and caused a lot of emotional distress.
Bianca · 25 April 2023
Agent replied · 24 June 2023
Hi Bianca,
I have emailed you this afternoon, if you would like to speak over the phone I will be available on Wednesday and can be reached on 01252 550 809.
Many thanks,
Nikki
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