5/5
GoogleGreat experience with Romans for my flat purchase. Communicative and responsive to questions and requests for viewings, made the whole process straightforward
Trusted Agent profile · Berkshire, Hampshire, Surrey and more
Verified
Romans reviews in Fleet, Reading, Bracknell and 18 more
★★★★★
8,810 reviews across 21 offices and 3 platforms
Romans has 21 offices, in Fleet, Reading, Bracknell, Tilehurst, Wokingham, Basingstoke, Lower Earley, Camberley, Burnham, Caversham, Windsor, Aldershot, Maidenhead, Woodley, Farnborough, Yateley, Ascot, Sandhurst, Crowthorne, Farnham and Henley on Thames (Berkshire, Hampshire, Surrey, Buckinghamshire and Oxfordshire). Together they have 8,810 reviews on three platforms, rated 4.4 out of 5 overall.
7,283
Reviews on Google
All 21 offices
2
Reviews on View Agents
All 21 offices
1,525
Reviews on Trustpilot
All 21 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Romans's 21 offices, most reviewed first. Each has its own page.
- Romans Fleet257 Fleet Road, GU51 3QW1,788 reviews · 263 on Google (4.6)37 in the last 90 days
- Romans Reading33-34 Market Place, RG1 2DE914 reviews · 914 on Google (4.3)11 in the last 90 days
- Romans BracknellNew Manor House The Ring, RG12 1JT642 reviews · 641 on Google (4.2)16 in the last 90 days
- Romans Tilehurst30 - 30a School Road, RG31 5AN630 reviews · 630 on Google (4.8)7 in the last 90 days
- Romans Wokingham23 Market Place, RG40 1AP500 reviews · 500 on Google (4.3)16 in the last 90 days
- Romans Basingstoke2-3 Winton Square, RG21 8EN478 reviews · 478 on Google (4.1)5 in the last 90 days
- Romans Lower Earley1 Chalfont Court, RG6 5SY441 reviews · 441 on Google (4.7)8 in the last 90 days
- Romans Camberley122 London Road, GU15 3TJ437 reviews · 436 on Google (4.5)5 in the last 90 days
- Romans Burnham78 High Street, SL1 7JT422 reviews · 422 on Google (4.5)6 in the last 90 days
- Romans Caversham13 Bridge Street, RG4 8AA381 reviews · 381 on Google (4.6)6 in the last 90 days
- Romans Windsor4 Clarence Road, SL4 5AD346 reviews · 346 on Google (4.6)19 in the last 90 days
- Romans Aldershot167 Victoria Road, GU11 1JU312 reviews · 312 on Google (4.5)10 in the last 90 days
- Romans Maidenhead41 Queen Street, SL6 1NB309 reviews · 309 on Google (4.5)0 in the last 90 days
- Romans Woodley301 Loddon Bridge Road, RG5 4BE305 reviews · 305 on Google (4.6)9 in the last 90 days
- Romans Farnborough67 Victoria Road, GU14 7PL279 reviews · 279 on Google (4.6)10 in the last 90 days
- Romans Yateley62-64 Reading Road, GU46 7UH174 reviews · 174 on Google (4.8)1 in the last 90 days
- Romans AscotScotch Corner London Road, Sunningdale, SL5 0ER132 reviews · 132 on Google (4.7)0 in the last 90 days
- Romans Sandhurst76 Yorktown Road, GU47 9BT104 reviews · 104 on Google (4.6)5 in the last 90 days
- Romans Crowthorne246 High Street, RG45 7AP85 reviews · 85 on Google (4.8)2 in the last 90 days
- Romans Farnham21 The Borough, GU9 7NQ83 reviews · 83 on Google (4.9)4 in the last 90 days
- Romans Henley on Thames30 Hart Street, RG9 2AU50 reviews · 50 on Google (4.9)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Romans office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat customer service and follow through the whole process. Nothing is too much effort for them - thanks Jack. And Kelsee give the solicitors on their toes and provides constant updates Thank you
Agent replied · 22 August 2026
Dear Di Wyeth We greatly appreciate your 5-star review and the time you took to share your experience with Kelsee and Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotVasco was Amazing
Vasco was Amazing. He help us sell our house in four days. The whole team was very professional, friendly and very helpful. Answer all our questions and worries that we had about selling our property. 100% brilliant team.
Agent replied · 21 August 2026
Thank you, Deborah, for your wonderful review! We're thrilled to hear that Vasco and the team provided you with a professional and supportive experience, helping you sell your house in just four days. Your kind words motivate us to continue delivering the reliable and customer-centric service that we pride ourselves on.
5/5
GoogleKaitlyn could not have been more helpful, she was proactive and quick to respond to emails. We had a particular difficult issue with our exiting tenants and Kaitlyn provided sound advice and support at every point. Cannot recommend her enough.
Agent replied · 22 August 2026
Dear Michelle Stokes We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat service throughout. Thank you
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Enquiries-Lackenconstructioncoltd, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Lower Earley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleNew tenants here - was met by Filip. Well-mannered, cordial and punctual. Process to rent was made extremely easy through Filip's guiding. Would recommend him and Roman's lower earley.
Agent replied · 22 August 2026
Thank you, Venom Scripts, for your wonderful review! We're thrilled to hear that Filip made the rental process easy for you with his well-mannered and punctual service. Your recommendation means a lot to us, and we look forward to supporting you in your new home.
5/5
GoogleThis is the only time that I am giving Romans a glowing review because their services purely depend on weather or not you get a good property manager. Fortunately, I have Anne‑Marie Osborne who has been a delight and an absolute pleasure to deal with. She is hands on and always reachable, solving quite a few issues I had with my tenancy. She is proactive and helpful, keeping me informed of any progress or updates to my service requests. She has given me peace of mind on more than one occasion during the pass 2 years. Thank you.
Agent replied · 22 August 2026
Dear Natasha Andishi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Anne- Marie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleFirst of all, thanks for Roman it was my first experience nd i really had wonderful journey step by step specially Robbie such a great person, great guidence very calm friendly , I hope we will keep in touch for more property but thanks robbie for everything god bless u!
Agent replied · 22 August 2026
Dear Perry Uppal We greatly appreciate your 5-star review and the time you took to share your experience with Robbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMy second experience of using Romans in Woodley, one for a house purchase and more recently for a property sale. In both instances we were assisted by the incredibly helpful and dedicated Robbie Patterson who has been an absolute pleasure to work with. Also a quick mention to Ben Cottrell who helped us with a tenancy requirement on the letting side of the firm. Wouldn't hesitate in recommending Romans Woodley to anyone looking for quality assistance. Well done chaps !
5/5
GoogleNothing other than good, friendly, prompt, patient and professional service. I recommend them.
5/5
GoogleRomans Woodley are very professional, efficient and have thorough knowledge of the local area. Robbie has supported our house sale for four months with kindness and understanding alongside a high level of commitment and communication. It is challenging selling a house from a distance but this was never an issue.
5/5
GoogleWe had an excellent experience selling our home with Robbie Patterson and his team at Romans. From the very beginning, Robbie was calm, cheerful and incredibly helpful, no matter what challenges came up during the sales process. He kept us informed every step of the way, checked in regularly to make sure everything was progressing smoothly, and always offered clear, helpful guidance whenever we needed it. His positivity and excellent communication made what could have been a stressful process much easier. We wouldn't hesitate to recommend Romans at Woodley to anyone looking to buy or sell a home. Thanks Robbie!
Agent replied · 22 August 2026
Thank you, Gareth, for your wonderful feedback! We're thrilled to hear that you had an excellent experience selling your home with Robbie and his team. Your kind words about our support and communication truly reflect our commitment to providing a customer-centric service, and we appreciate your recommendation.
5/5
GoogleI had an excellent experience with Romans Estate Agents, and I'd like to thank both Amy and Robbie for all their help. They were professional, friendly, and always happy to answer any questions we had throughout the process. Their communication was excellent, keeping us informed every step of the way and making everything feel straightforward and stress-free. Amy and Robbie were both knowledgeable, approachable, and genuinely committed to providing great customer service. Their support and attention to detail made a real difference, and we always felt confident that everything was being handled efficiently. I wouldn't hesitate to recommend Romans Estate Agents to anyone looking for a reliable and professional estate agent. A big thank you to Amy and Robbie for making the whole experience such a positive one!
Agent replied · 22 August 2026
Thank you, Christopher, for your wonderful feedback. We're thrilled to hear that Amy and Robbie provided you with excellent service, keeping you informed and making the process stress-free. Your recommendation means a lot to us, and we look forward to helping you again in the future.
5/5
GoogleI have had a great experience with all of the team here. They have all been super responsive and supportive. I had a terrible experience with my solicitor (the one recommend by prospect, do not use DC Law). They arranged extra viewings for me and supported me through the whole process. Special shoutout to Harry, Callum, Lucy and Hannah 👏🏻👏🏻👏🏻
Agent replied · 22 August 2026
Dear Bryna Harris, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleThe team at Romans Tilehurst were very helpful during my recent move to my new rented property. Nathan, Charlotte and Lorraine from move management were especially helpful in making the move as smooth as possible.
Agent replied · 22 August 2026
Dear Sophie T, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleKaitlyn Young was supportive and amazing throughout the entire process of getting my deposit back. Thank you Kaitlyn for your support and help.
Agent replied · 22 August 2026
Dear F We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleLucy at Romans has been nothing short of amazing during my house buying process. From the first viewing until now, she has been incredibly helpful and supportive. She regularly communicates to update me on how things are progressing and is always very easy to get hold of. I have really appreciated her transparency and honesty, answering any questions I have. Her friendly and thoughtful approach have made my purchase such a positive experience- I would highly recommend and would definitely reach out to her should I be in a position to sell my property in the future. Thank you!
5/5
GoogleI have recently brought my new home with Romans. I would like to thank Lucy S for been there whenever I needed her. Always on time whenever I rung she will call back any questions always answered to my satisfactory satisfaction. Highly recommend well done team she needs pay rise!
5/5
GoogleGreat service from the Romans team at Basingstoke. Appreciate how professional the service was - Ben was a true gentleman too. Many thanks
Agent replied · 22 August 2026
Dear Darren, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleSuch a pleasant and easy experience with Romans. Katie Curran has been brilliant throughout! Always responsive, helpful, and easy to deal with, making what can be a stressful experience feel easy Would highly recommend
Agent replied · 22 August 2026
Dear Ryan, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Googlekatie was great to deal with regarding my new purchase. Would recommend.
Agent replied · 22 August 2026
Dear Glenn, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat agency with attentive and professional staff. Skye Jones, our Senior Property Manager, is amazing and communication is always easy with her. She deals promptly with any issues that arise and is very supportive. We are very appreciative.
Agent replied · 22 August 2026
Dear Claudia Lopes We greatly appreciate your 5-star review and the time you took to share your experience with Skye. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleVery good and efficient in customer service
Agent replied · 22 August 2026
Dear Ezinne Osuji We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Romans
Which Romans office has the most reviews?
Fleet has the most, with 1,788 reviews rated 4.1 out of 5, followed by Reading with 914.
Where are the Romans offices?
The 21 Romans offices, by town:
- Aldershot: 167 Victoria Road, Aldershot, Surrey, GU11 1JU
- Ascot: Scotch Corner London Road, Sunningdale, Ascot, Surrey, SL5 0ER
- Basingstoke: 2-3 Winton Square, Basingstoke, Hampshire, RG21 8EN
- Bracknell: New Manor House The Ring, Bracknell, Berkshire, RG12 1JT
- Burnham: 78 High Street, Burnham, Buckinghamshire, SL1 7JT
- Camberley: 122 London Road, Camberley, Surrey, GU15 3TJ
- Caversham: 13 Bridge Street, Caversham, Berkshire, RG4 8AA
- Crowthorne: 246 High Street, Crowthorne, Berkshire, RG45 7AP
- Farnborough: 67 Victoria Road, Farnborough, Hampshire, GU14 7PL
- Farnham: 21 The Borough, Farnham, Surrey, GU9 7NQ
- Fleet: 257 Fleet Road, Hampshire, GU51 3QW
- Henley on Thames: 30 Hart Street, Henley on Thames, Oxfordshire, RG9 2AU
- Lower Earley: 1 Chalfont Court, Lower Earley, Berkshire, RG6 5SY
- Maidenhead: 41 Queen Street, Maidenhead, Berkshire, SL6 1NB
- Reading: 33-34 Market Place, Reading, Berkshire, RG1 2DE
- Sandhurst: 76 Yorktown Road, Sandhurst, Berkshire, GU47 9BT
- Tilehurst: 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
- Windsor: 4 Clarence Road, Windsor, Berkshire, SL4 5AD
- Wokingham: 23 Market Place, Wokingham, Berkshire, RG40 1AP
- Woodley: 301 Loddon Bridge Road, Woodley, Berkshire, RG5 4BE
- Yateley: 62-64 Reading Road, Yateley, Hampshire, GU46 7UH
Has Romans won any awards?
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
