Every review we hold for the Ascot office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had been searching for my next property for several months and had dealt with multiple letting agencies, but I must say the service I received here has been nothing short of exceptional. Chloe went above and beyond, making the entire process smooth, straightforward, and seamless. She was always extremely responsive, approachable, and reassuring, which made a potentially stressful experience completely effortless. I would wholeheartedly recommend both Romans Sunningdale and Chloe to anyone looking for their next property.
Aman · 13 December 2025
Agent replied · 13 April 2026
Dear Aman Kahlon
We greatly appreciate your 5-star review and the time you took to share your experience with Chloe and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAbsolutely fantastic service from Romans staff members Chloe, from the moment we viewed the property we wanted it and she made everything easy and was so fast to get things done. 10 minutes after we left we had the paperwork ready to go and from start to finish she was there ready and in constant contact which made everything so easy..
Thank you Chloe and Romans
Roman.D · 13 February 2026
Agent replied · 13 April 2026
Dear Roman.d
We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am absolutely delighted by the service that has been provided by Romans in Sunningdale. When you are looking for new home, the rental market is not always easy to navigate. Chloe Harris has been outstanding from A to Z. She is a highly professional representative with a great personal touch. She and Atesh, could not have done more to make the process of attaining a home in a new area, a good experience. We now have a lovely home and the pleasure of knowing that it is managed by a competent team of trustworthy professionals, who provide the very best in client care. Thank you Romans!
Jeanet · 13 June 2025
Agent replied · 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRecently and unexpectedly, we needed to find a new home, that would meet some specific needs related to mobility and access, plus having the right space in the right places - not straightforward! Although our search is ongoing, it has been a far happier and more positive experience than we expected, due to the patience, care and professionalism of our Agent, at Romans Sunningdale, Emma Bullock. Emma has asked insightful questions to truly understand what we need, and despite challenging market conditions, she continues to find excellent properties for us to view. It's clear that Emma is not merely going through the motions of a routine sales transaction; she is fully engaged in the process of finding us a new home, where we can be happy. P & D
Peter · 2 February 2025
Agent replied · 13 April 2026
Dear Peter Lewis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally excellent service first class service provided by Atesh and the team from Romans Estate Agents in Sunningdale - I would thoroughly recommend - Thanks for all your help & support
Ian · 30 March 2026
Agent replied · 13 April 2026
Dear Ian Evans
We greatly appreciate your 5-star review and the time you took to share your experience with Atesh and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have just moved in to our new rental property in Chobham and have been delighted by the help we received from Chloe, Atesh and the team at Romans.
We found their honest, responsive communication style truly exceptional and I would recommend Romans to anyone considering a move to the area.
Mike Deane
Mike · 13 July 2025
Agent replied · 13 April 2026
Dear Mike Deane, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Especially Atesh, Chloe and the team .Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRe: Katie Vince letting agent
I have recently rented a property through the Sunningdale branch of Romans estate and letting agent.
My contact at Romans was Miss Katie Vince, throughout my interactions I have found Katie to be professional, knowledgeable, and caring, eshe recognised my needs and requests and always went the extra mile to ensure my needs were achieved.
Katie, has a friendly approachable and special way in dealing with her clients, she makes you feel as if you are dealing with a friend.
I would not hesitate to recommend Katie to anyone of my friends and acquaintances who are looking to rent a property.
I would like to thank Katie personally, for helping me through what can be a difficult and stressful experience.
Thank you
Ann Devetta
Ann · 22 May 2024
Agent replied · 21 June 2024
Dear Ann Devetta
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleChloe was very helpful, she was very professional and helped us find the right properties for our need. We have offered on one property and I was updated at all time with the progress. Would highly recommend.
Andrea · 13 November 2025
Agent replied · 13 April 2026
Hi Andrea Costa,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Sunningdale branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleRomans have been letting and managing my property for the last few years. Katie and Atesh did a great job of re-letting the property within a few days of it coming back on the market. Katie and Atesh were very professional and responsive in dealing with any queries and providing timely updates on the letting process.
John · 13 April 2025
Agent replied · 21 June 2024
Dear John
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleExcellent experience with Romans in Sunningdale. The rental team were extremely helpful and supportive through the whole process. Special kudos to Chloe who was always available to answer questions and basically made sure everything ran smoothly.
I would highly recommend Roman’s if you are planning a move to Sunningdale.
Grant · 6 April 2026
★★★★★ 5/5
GoogleAtesh Crustna at Sunningdale was extremely helpful and patient throughout the process. He took his time to explain the entire process and he was always ready and available to answer the so many questions I had. The process of finding an apartment to rent would have been impossible without the help of Atesh.
Paida · 13 April 2025
Agent replied · 21 June 2024
Dear Paida Mataranyika
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleAmazing experience renting. Entire process was smooth, from viewing to signing. Chloe has been amazing, friendly and helpful to any questions. Highly recommend.
Tee · 13 December 2025
Agent replied · 13 April 2026
Dear Tee Ngu
We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently found our next property to rent though romans in sunnigdale emma who showed us around the property was very helpful polite and easy going . She been so helpful liaising with my landlord . I would highly recommend Emma and the …
Ruth · 13 April 2025
Agent replied · 11 November 2024
Dear Ruth Trevena
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleRomans have been my letting agent for two years now. I started renting a property in Sunninghill through a private landlord back in 2019. Romans were hired two years into my contract due to problems with a previous letting agent and the landlords. Isabella York is my Property Manager. I have nothing but praise for Isabella, very easy to talk to, very understanding of my needs as a tenant and always responds to my emails and queries in a quick professional manner. The problems inside and outside the property are at long last being handled by their professional contractors, Matt and Gary from McAllister Design & Build assigned by Isabella and I have nothing but praise for the professional contractors Romans use. Thank you again Izzy.
Isabelle · 31 May 2023
Agent replied · 30 July 2023
Dear Isabelle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAtesh has been brilliant. I had a bit of a dilemma and was really stressed out regarding my tenancy, atesh called me, was reassuring and got back to me within a few hours with everything sorted! Completely saved the day!
Madison · 13 April 2025
Agent replied · 25 October 2024
Dear Madison Friend
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleRomans have been managing my flat for almost 8 years now. Everything has been handled extremely promptly and efficiently. I have had nothing but great service from absolutely everyone I've dealt with. I have to thank Nick who was always amazing in handling issues and giving advice. I would also like to thank Pooja who recently took over my account and has really been wonderful. I honestly wish I were able to thank each person by name. Thank you Romans!PositiveResponsiveness, Professionalism
Tasneem · 25 August 2022
Agent replied · 30 July 2023
Dear Tasneem,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is the first time we have used Romans and the first time we have rented a flat too so I have nothing to compare it too. That said, I thought Nick Smith and Molly Greenfield were extremely helpful and very quick to respond to emails and calls (which is what we all want at the end of the day). Everything I asked for and which was due to arrive did and even after the deal was sealed, they handled a post signing issue immediately and sorted it to our top satisfaction. I would definitely recommend them on their efficiency, speed and polite and professional work.PositiveResponsiveness, Quality, Professionalism
Katrina · 22 June 2022
Agent replied · 21 June 2024
Dear, Katrina Taee, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleKatie at Romans in Sunningdale was extremely helpful and went the extra mile for myself and my wife when we were looking to rent our current property. Also, their online renting processes were extremely easy to navigate and use, and we found their online descriptions to be among the best out there. Keep up the good work guys!!
Mike · 22 March 2024
Agent replied · 21 June 2024
Dear Mike Smallbone
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleChloe is very helpful with my property search for renting. She followed up on my inquiries in a timely manner, which making the whole renting process effortless. Thank you!
Kiki · 23 March 2026
★★★★★ 5/5
GoogleI have let my property with Romans twice and both times there is one common denominator - Nick Smith. Having rented c. 30 times in my life, both home and away, I have experienced many letting professionals. Therefore I speak from experience when I say that Nick is the most professional, and personable I have come across. Importantly, he 'gets the job done'! When he is involved you get results. He is informative, knowledgeable and responsive. He also goes way above and beyond to ensure that I, as the landlord, am informed and happy. Managing a property from overseas is never easy but Nick makes it so. Thank you.
Julia · 30 July 2021
Agent replied
Thank you for your recent positive feedback about Greg Mealing at Romans Sunningdale. I am so pleased your property purchase went well. I would like to wish you all the best in the future and thank you again for taking the time to leave a postive review. Daniel Collis, Senior Manager, Residential Sales - 01344 205 141
★★★★★ 5/5
GoogleEmily was incredibly helpful when we viewed 11 Tudor Court.
All questions answered and she is making sure any snags are repaired or replaced.
Romans are lucky to have her.
Jan · 16 February 2025
Agent replied · 4 May 2025
Dear Jan Holsgrove
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHaving dealt with Rebecca Robinson on many occasions, I have found her to be very efficient, conscientious and professional in all aspects of her job role within Romans. It is so reassuring to have someone who appears to be on the ball and have a passion in what she does. She goes above and beyond the call of duty and she is a credit to the company. May her stay within Romans be long one as she may be difficult to replace.
Louise · 17 March 2021
Agent replied
Dear Louise Reed,
Thank you for the great review of our Romans Estate Agents Sunningdale team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleRomans have been very good to me over the years ( I am a tenant ) particularly Isabella York has been very helpful and attentive to any issues that sometimes arise . Always quick to respond , polite and professional . Thank you so much Isabella !
Aliona · 22 May 2024
Agent replied · 21 June 2024
Dear Aliona
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIsabella York has been incredibly helpful since we started our tenancy, and has supported with all questions and issues we have had. Thanks Issy!
Eloise · 13 April 2025
Agent replied · 21 June 2024
Dear Eloise Judd
Customer care is important to us so we really appreciate you taking the time to … More
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