Every review we hold for the Ascot office, from every platform, shown as written. First names only.
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5/5
GoogleEmma was a breath of fresh air! She was friendly and engaging throughout my viewings, super helpful over the phone, a great experience π β¦
Nix Β· 28 February 2025
Agent replied Β· 17 April 2025
Dear Nix G
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleEmma was great at showing us 3 properties.
She was professional and very informative! Made the experience really easy and enjoyable.
Kylie Β· 13 April 2025
Agent replied Β· 11 November 2024
Dear Kylie Coates
Customer care is important to us so we really appreciate you taking the time to β¦ More
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5/5
GoogleIt is my pleasure to write this review for the Sunningdale branch of Romans and especially Iain & Nick. Initially they were very helpful and managed to rent our property quickly with out fuss. Unfortunately our circumstances changed which required a delicate hand and understanding. No task was too much trouble and a resolution was found between landlord and tenant.. I would have no hesitation recommending or using Sunningdale Romans branch in the future.PositiveProfessionalism
Charles Β· 22 June 2021
Agent replied Β· 21 June 2024
Dear Charles Ledger,
Thank you for the great review of our Romans Estate Agents Sunningdale team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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4/5
GoogleWe were contacted by the branch about our new property. Ali was incredibly knowledgeable about the property and handled the offer process brilliantly, keeping us updated the whole way and making sure the process was stress free. we used Romans Surveyors that were able to turn our survey around quickly, which was crucial to our purchase. The move team were equally as great, Lorraine in particular was very helpful in managing the process and sellers expectations when having to turn things around to a tight deadline. However, as constructive criticism is always useful, I would not say this is quite the five star rating, as no little extra's and luxuries which always make up the difference that you would associate with a five star rating, but all round great service from the whole team! Thanks for all of your help and support and for finding our lovely new home for us
Sam Β· 29 July 2019
Agent replied
Thank you for leaving a positive review of Romans Estate Agents in Sunningdale. I am pleased to read that Ali was knowledgeable and handled your house purchase well. We all wish you the best in your new home. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
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5/5
GoogleWe have been using Romans for last few years to manage our property in Surrey. Its always a pleasure dealing with a very professional and dedicated Romans team. Currently Pooja Chavda is looking after our property and she is amazing. Super+++++. She always goes beyond what's needed and keeping us fully informed with detailed description, if there is any issue and its resolution. Very impressed!!!
Naveed Β· 30 July 2022
Agent replied Β· 30 July 2023
Dear Naveed,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleReally pleased with the service from Romans Sunningdale. The process when securing my property to rent was efficient and professional. Nick was happy to answer any questions I had and made the whole process go with ease. My property manager Pooja Chavda is super helpful, friendly and easy to contact. She always replies and communicates any information quickly and efficiently.
Fiona Β· 31 January 2023
Agent replied Β· 30 July 2023
Dear Fiona
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAtesh and the team where fantastic throughout, making a potentially painful process simple, easy and seamless.
Nick Β· 16 May 2025
Agent replied Β· 3 June 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleI can not recommend Romans Sunningdale enough!
I have used Romans for both a sale and a purchase on two separate occasions.
I had a lengthy purchase that was drawn out by solicitors and a hard deadline to meet as result of the delays. Without exaggeration I called the office at least once a day for over 3 months. They were always extremely helpful and friendly and nothing was ever to much trouble.
Dan and Ricky did everything they possibly could to help move things along quickly, pushing people that needed to be pushed. When they were unavailable Greg was also excellent to deal with, I was always able to reach someone to help.
I truly believe if it had been another estate agency the purchase would have fallen apart.
I also used Romans Sunningdale last spring to sell a property. I met with multiple local agents and found Dan to be very well prepared, methodical and informative and not pushy at all (I find many estate agents can be far to salesman like and unpleasant to deal with, but this was not the case at all).
If you are thinking of selling a property or searching for a new one, do not hesitate to use Romans Sunningdale.
Karina Β· 31 July 2018
Agent replied
Thank you so much for your positive review. We all look forward to helping you again in the future with your house sales and house purchases. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141
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5/5
GoogleAn excellent service, above and byond what I expected from Atesh, Emma and the team at Sunningdale office.
Oliver Β· 13 April 2025
Agent replied Β· 21 June 2024
Dear Oliver
Thanks for taking the time to leave us a great review, we appreciate your feedback
Kind regards
Customer Care Team
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5/5
GoogleI can recommend Romans (Sunningdale) without hesitation, as they recently provided me with a consistently excellent level of service whilst marketing my property.
They valued my property the same day I approached them, had a realistic pricing approach and appeared to know the local area well. Brochures and on-line advertising were quickly prepared, and before long they found me a well-qualified buyer and a sale was agreed.
Once solicitors were instructed however, for various reasons, matters slowed to a snailβs pace for several months, and it was here that Romans really shone. They kept the purchaser reassured and up to date with progress whilst continually chasing those who seemed to accept long delays and endless queries as normal.
Greg and Ricky were very helpful, but Daniel Collis was outstanding throughout and I firmly believe that without his drive and commitment, this sale would have fallen through.
Ron Β· 31 July 2017
Agent replied
Thank you so much for your positive review. We look forward to helping you again in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141.
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5/5
GoogleWe've had 3 failed attempt of buying a home for our family, a couple of which we got gazumped on, costing us thousands of pounds in fees. So we've had plenty of experiences with estates agents and seen hundreds of properties. Of everyone, Romans Sunningdale stood out because of their integrity - sticking to their word, promptly dealing with any concerns we had and helped us to complete on our dream property recently. We couldn't be happier and very grateful to Romans for their support and help. Our experience with Romans goes a long way in the redemption of the general bs we came across in the industry. Thank you Daniel, Jack & Lorraine.
Beatrice Β· 31 July 2017
Agent replied
Thank you for your recent positive feedback about our team at Romans Sunningdale. We are so glad that your house purchase went well. Thank you also for your gift to the team.
Daniel Collis, Senior Manager, Residential Sales - 01344 205 141
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5/5
GoogleIn my recent search for a rental property Iβve dealt with a number of agents who have been very uninformed. Katie was extremely helpful. She was friendly and informed and followed up on my queries promptly. Highly recommended !
Jill Β· 17 March 2024
Agent replied Β· 24 March 2024
Dear Jill,
Thank you for taking the time to leave this wonderful review. We are pleased to hear that you had a good experience with Katie and wish you all the best.
Sunningdale Lettings Team
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5/5
GoogleKatie at Romans in Sunningdale was excellent and very engaging. She was knowledgeable about the area and the property. Once I had decided to rent the whole process was very easy and stress free. Thanks
Clare Β· 22 May 2024
Agent replied Β· 21 June 2024
Dear Clare Innocent
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleI have liaised with Romans Sunningdale for the past few years, and whilst the lettings team in office are effective, the property management team's customer service has declined materially over the past year.
Aimran Β· 13 January 2026
Agent replied Β· 13 April 2026
Dear Aimran Sarhan,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
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5/5
GoogleRomans Sunningdale is fantastic! The whole renting process was made extremely logical and sensible but most importantly, extremely fast. Charlotte Walker is a top notch agent that understood what we needed and quickly got to it. Their admin team is also superb. 5 stars!
Rossemberg Β· 20 August 2023
Agent replied Β· 27 August 2023
Dear Rossemberg Maza
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAtesh was incredibly helpful and managed to help me complete the whole transaction with in 1 week. Out of all the lettings agents I had dealt with in the area, I would certainly recommend him.
Philip Β· 10 March 2024
Agent replied Β· 24 March 2024
Dear Philip Dunn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat service from the team at Romans Sunningdale. I could of put the flat on with other providers for a slightly reduced rate vs Romans but really glad i didn't.
Ricky's knowledge, professionalism and responsiveness was well worth the extra money. True quality and all round great customer experience.
Thank you Ricky and the team at Romans, i will certainly be using you when i come to sell my next house.
Chris
Christopher Β· 31 July 2017
Agent replied
Thank you for your recent positive feedback for our team at Romans Sunningdale. We wish you all the best in your new home and glad to hear your house sale was a positive experience. Daniel Collis, Senior Manager, Residential Sales - 01344 205 141
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5/5
GoogleKatie (and Atesh whilst Katie was away) has been fab, walking us through the offer, application and referencing processes. Everything dealt with super efficiently, professionally and attentively! Really pleased with the process so far.
Will Β· 18 March 2024
Agent replied Β· 24 March 2024
Dear Will,
Thank you for taking the time to share your experience. It is great to hear you have had a fabulous experience so far. All the best with the move in.
Sunningdale Lettings Team
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5/5
GoogleRecently Romans re let our property in Sunningdale. We have received outstanding service from Atesh and Chloe.They both took a lot of pressure off us for which we are grateful.
Atesh has kept us informed at every stage and given us good advice.
Denise Β· 13 September 2025
Agent replied Β· 13 April 2026
Dear Denise Wolfe
We greatly appreciate your 5-star review and the time you took to share your experience with Chloe and Atesh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleKatie at Sunningdale Office has got a excellent work ethos acts immediately with any queries you might have.
Katie originally showed me around the property before I decided to rent and answered any questions I had and after two weeks of moving in emailed me to see how I was settling in.
To sum Katie up she will do very well in the industry and in life because she's got the right attitude manners and politeness which very hard to encounter these days and as an employer myself not easy to get professionally driven people to become part of a team.
Kind regards
Andre
Director
www.pointalimited.co.uk
Point Β· 20 March 2024
Agent replied Β· 21 June 2024
Dear Point A Ltd Construction
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleKatie at Romans in Sunningdale was extremely helpful and went the extra mile when I was looking to rent in the area. She is both friendly and professional. I recommend.
Carlos Β· 22 April 2024
Agent replied Β· 21 June 2024
Dear Carlos M. Delgado
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleReally positive experience dealing with Atesh & Katie V in the Sunningdale branch. Katie was helpful and responsive, even helped me measure up before moving in. Great service
Caryl Β· 22 May 2024
Agent replied Β· 21 June 2024
Dear Caryl Philip
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleIt gives me pleasure to commend Rebecca Robinson , property executive for her response to me as a client of Romans Lettings.
She has always been courteous and efficient in handling any issues related to our property.
The only reason I am not rating her with 5 stars is that nobody is that
that perfect!!
Thanks to Rebecca.PositiveResponsiveness
Kotie Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Kotie Coetzee,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Sunningdale. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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4/5
GooglePooja Chavda visited the property I rent. The landlord was also present. Pooja listened to myself and the landlord on the issues that have to be addressed . Came across as professional , able to answer all the questions. Pooja is very pleasant to deal with.
Yvonne Β· 1 January 2023
Agent replied Β· 30 July 2023
Dear Yvonne,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.