Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,199 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on four platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCannot praise the team at the Mold branch enough. My house purchase took almost 5 months to complete due to unforeseen circumstances. The team of Cherry, Sian and Joe were fantastic in their regular contact and updates throughout the very difficult period. A five star service throughout.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleContacted all the local agents about my search in purchasing a property, most were less than interested as the property market is currently so hot. Only Beresford Adams were really committed in helping me in my search, always in regular contact and more than helpful. Special thanks to Joe, an amazing credit to their team. Happy to be buying with them.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleGreat experience from the start. Leeanne mostly dealt with our case, and as fist time buyers, me and my wife both found the experience fairly stressful and confusing. Leeanne made things a lot clearer and simple for us and was always on hand to offer help and advice. Calls where always answered or returned in good time or, if Leeanne wasn’t around, someone else from the team would always be willing and able to help. We where always in regular contact and never left waiting or having to chase up information. The whole experience of buying our first house was made a lot easier with the help and support we received regularly from Leeanne and everyone else at Beresford Adams. We couldn’t ask for more. When we look to buy or sell in the future I would gladly use their services again.
Many thanks Marcus for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleIn a house moving world of madness, medeocrity, built in delays and organisations working to SLA's and people not doing what they said, let alone when they said they would, Leanne and the team at this branch of Berefsord Adams have been brilliant at navigating our sale through them and emmensly helpful in the purchase of a new place even when it was with a different Agent. You can go and do it cheaper I'm sure but save yourself some hassle. I would highly reccomend using this branch as they really do make a diffierence with their knowledge and willingness to communicate with all parties and get things done.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations
5/5
GoogleChristine and Laura were perfect. Absolutely zero problems. Very helpful, quick to respond, nothing was too much of a problem despite my own ignorance. My mortgage and buildings insurance went through smoothly with no issues. Thank you!
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRecently re-mortgaged through this company. We had a fabulous rep (Laura) who went above and beyond to deal with our case. I honestly have NO idea what we'd have done without her! Thank you so much, we will be back in the future!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWell Laura the financial advice was brilliant when she sorted out my remortgage, I work funny hours and I was going to work at midnight most days so i was going to bed 4pm she did everything for me. Laura was very professional and I joy to deal with throughout the process excellent service, plus she sounded really nice to.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have recently purchased my first property and as a first time buyer the whole process seemed daunting, however this was not the case! Laura whom I had used to guide and advise me through the process took it all in her stried, remaining professional and supportive throughout. I personally recommend using them, the whole process was completed with ease thanks to her. Thank you once again Laura, you're a star!
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
GoogleSold my first house through Leeanne at Beresford Adams Holywell. Excellent service from the start - always kept me in the loop (even on her days off). The whole experience of selling the house was a lot easier with the support of Leeanne and the team.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad great service and communication from the Holywell branch of Beresford Adams when selling my late mother’s house. The advice from the start with the price right up to completion with coordinating with the buyers solicitors was spot on. A big thank you to Leeanne, who made sure the process went along smoothly, kept me updated and was on hand to answer my questions.
Thank you for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a really professional service form Leanne at Beresford Adams. Have also worked with Iwan in the past as well and both experiences were very positive. They are a very polite, professional and prompt team. Good communication, and no hold ups. Everything went very smoothly and my recent sale with Leanne. Also assisted with a purchase about 8 months prior that had complications but Iwan worked very hard to come up with solutions and was incredibly helpful. Also used their linked solicitors - Countrywide for the legal side of my sale and Caroline was fantastic there too. All at a reasonable price. Will be sure to use both firms for any further conveyancing and realty needs in North Wales.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Leanne at Beresford Adams Holywell! Leanne was completely professional and kept regularly in contact throughout the process. The purchase of our new home was incredibly stressful with it taking much longer than expected and the arrival of my new baby in between, but Leanne always made me feel reassured and in the loop! If I could give six stars, I would!
Many thanks for the wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey are very helpful
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to the Beresford Adams team for keeping us updated throughout the process and most importantly for helping us find our dream home. Diolch yn fawr
Thanks for the amazing 5* review and kind words! Best wishes, Lucy, Customer Relations
5/5
GoogleWe completed on our forever home on Friday. Rhian and Cathryn at Beresford Adams Caernarfon we amazing. So friendly, prompt and approachable. We had a nerve wracking wait for our best and final to be accepted but Cathryn put us at ease, keeping us informed the whole way. Would recommend them to anyone. Thank you so much!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAlice from the Wrexham branch has been so incredibly helpful and accommodating my requirements . She has been very professional yet has the most caring side and has treated me with great respect and reassurance. The team at the Colwyn Bay Office recommended Me to use their branch in Wrexham and I’m so happy I did . I truly can’t thank Alice so much and the rest of the team at the branch .
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleBeresford Adams had two viewings lined up for the property before it even went live on the market. Leeanne Jones dealt with the sale and was endlessly helpful, responding to emails and calls promptly and even out of hours. She gave us confidence about the intentions of the buyer from the outset, identifying her correctly as a genuine purchaser, and the offer was accepted the day the house went on sale. Leanne thereafter dealt with the various parties involved in the transaction on our behalf quickly and always to our satisfaction. And importantly she was personable, polite and patient. She is clearly in the right job! We would have no hesitation in recommending her and her colleagues at the Holywell branch.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleOutstanding and professional service from the onset. Nathan and Liz’s approach through their research, knowledge and enthusiasm to sell our property was commendable. From the moment we decided to sell our property they acted promptly with a customer first approach and in comparison to most other agencies, provided us with all the information through effective communication in a professional manner, which continued with follow up calls from Laura after sale. The marketing was outstanding and our house sold quickly in the range they proposed, much to our delight! I could not recommend this team highly enough - outstanding in every aspect!PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom our first contact with the Wrexham office we were amazed with the whole team who dealt with our sale. Everything was explained in detail and as we progressed it became very clear that our interests were in good hands. The virtual tour was absolutely brilliant and to my mind an essential addition. The photographer produced a great tour, floor plan and still photographs which complemented the property but were still accurate. I would most certainly recommend Beresford Adams . 5 StarsPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
